• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See “
Parts listing - BladeCenter HX5
” on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Type
Error Message
Action
Error
Memory device
X
(DIMM
X
Status)
uncorrectable ECC memory error
[Note:
X
=1-16]
1. Check the IBM support website for an applicable retain tip
or firmware update that applies to this memory error.
2. Swap one of the DIMMs with a DIMM of the same size and
type from another channel (see “Installing a DIMM -
BladeCenter HX5” on page 104. For example, if a problem
occurs on DIMM 1 and DIMM 4, swap DIMM 1 with a
similar DIMM in slot 9.
3. Enable all affected DIMMs using the Setup utility.
4. If the failure remains on the original DIMM slots, replace
the DIMM that was not moved. If the failure follows the
DIMM that was moved, replace the DIMM that was
swapped.
5. If the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector is damaged,
(Trained service technician only) replace the system-board
assembly (see “Removing the system-board assembly -
BladeCenter HX5” on page 140 and “Installing the
system-board assembly - BladeCenter HX5” on page
142).
Error
Memory device
X
(MEU DIMM
X
Status) uncorrectable ECC memory
error [Note:
X
=1-24]
1. Check the IBM support website for an applicable retain tip
or firmware update that applies to this memory error.
2. Swap one of the DIMMs with a DIMM of the same size and
type from another channel (see “Installing a DIMM - IBM
MAX5” on page 108.
3. Enable all affected DIMMs using the Setup utility.
4. If the failure remains on the original DIMM slots, replace
the DIMM that was not moved. If the failure follows the
DIMM that was moved, replace the DIMM that was
swapped.
5. If the problem occurs on the same DIMM connector,
check the DIMM connector. If the connector is damaged,
(Trained service technician only) replace the system-board
assembly (see “Removing an IBM MAX5 expansion blade”
on page 87 and “Installing an IBM MAX5 expansion blade”
on page 88).
Error Code: 0x806F010D
Error
Hard drive
X
(SSD Exp Drive
X
) fault
Note:
X
=1-2
Replace the specified storage drive (see “Removing a solid
state drive” on page 101 and “Installing a solid state drive” on
page 102).
Error Code: 0x806F010F
Error
FW/BIOS, firmware progress
(Firmware error) hang
Attempt to reboot the blade server.
Error Code: 0x806F0112
186
BladeCenter HX5 Blade ServerProblem Determination and Service Guide
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