Lenovo BladeCenter HX5 1909, Руководство по диагностике и обслуживанию

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• See “ Parts listing - BladeCenter HX5 ” on page 57 to determine which components are CRUs and which
components are FRUs.
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code
Description
Action
215-802-xxx Aborted the optical drive self test due to media
tray being open.
1. Insert a new CD or DVD into the drive and wait
for 15 seconds for the media to be recognized.
Run the test again. See your BladeCenter
chassis documentation for information about the
optical drive (media tray).
2. Run the test again. See “Diagnostic tools
overview” on page 146.
3. Make sure that the cable for the optical drive is
securely connected at both ends of the cable
and tighten any loose connections. See your
BladeCenter documentation for information
about the optical drive (media tray).
4. Make sure that the cable for the optical drive is
not damaged and replace the cable if damage is
present. See your BladeCenter documentation
for information about the optical drive (media
tray).
5. Run the test again. See “Diagnostic tools
overview” on page 146.
6. Make sure that the DSA code is at the latest
level, upgrade if necessary. The latest code can
be found at http://www.ibm.com/systems/
support/supportsite.wss/docdisplay? brandind=
5000008&lndocid=SERV-DSA
7. Run the test again. See “Diagnostic tools
overview” on page 146.
8. For additional troubleshooting information, go to
http://www.ibm.com/support/docview.wss?
uid=psg1MIGR-41559.
9. Run the test again. See “Diagnostic tools
overview” on page 146.
10. Replace the CD or DVD drive (media tray). See
your BladeCenter documentation for information
about replacing the optical drive.
11. Collect the data from the DSA event log and
send it to IBM Service. For information about
contacting and sending data to IBM Service, go
to Appendix A “Getting help and technical
assistance” on page 277.
215-803-xxx Failed the optical drive self test due to the disk
possibly being in use by the system.
1. Wait for the system activity to stop; then, run the
test again. See “Diagnostic tools overview” on
page 146.
2. Turn off and turn on the system, then; run the
test again. See “Turning off the blade server” on
page 12, “Turning on the blade server” on page
11 and “Diagnostic tools overview” on page
146.
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BladeCenter HX5 Blade ServerProblem Determination and Service Guide