• Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
• See “
Parts listing - BladeCenter HX5
” on page 57 to determine which components are customer replaceable
units (CRU) and which components are field replaceable units (FRU).
• If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
Trained service technician.
Error code
Description
Action
3108007
System configuration
restored to default settings
Information only. This is message is usually associated with the CMOS
battery clear event.
3138002
Boot configuration error
1. Run the Setup utility and remove any recent changes made to the
settings (see “Using the Setup utility” on page 20).
2. Run the Setup utility (see “Using the Setup utility” on page 20).
Select
Load Default Settings
and save the settings.
3008000
IMM communication
failure.
1. Remove the blade server from the chassis for 30 seconds and then
install the blade server into the chassis (see “Removing the blade
server from the BladeCenter chassis” on page 66 and “Installing a
blade server in a BladeCenter chassis” on page 67).
2. Restart the blade server.
3. Update the blade server firmware (see “Updating firmware and
4. (Trained service technician only) Replace the system board (see
“Removing the system-board assembly - BladeCenter HX5” on page
140 and “Installing the system-board assembly - BladeCenter HX5”
on page 142).
3008002
Error updating system
configuration to IMM
1. Remove the blade server from the chassis for 30 seconds and then
install the blade server into the chassis (see “Removing the blade
server from the BladeCenter chassis” on page 66 and “Installing a
blade server in a BladeCenter chassis” on page 67).
2. Restart the blade server.
3. Run the Setup utility (see “Using the Setup utility” on page 20).
Select
Load Default Settings
and save the settings. Then, restart
the blade server.
4. Update the server firmware (see “Updating firmware and device
3008003
Error retrieving system
configuration from IMM
1. Remove the blade server from the chassis for 30 seconds and then
install the blade server into the chassis (see “Removing the blade
server from the BladeCenter chassis” on page 66 and “Installing a
blade server in a BladeCenter chassis” on page 67).
2. Restart the blade server.
3. Run the Setup utility (see “Using the Setup utility” on page 20).
Select
Load Default Settings
and save the settings. Then, restart
the blade server.
4. Update the server firmware (see “Updating firmware and device
3008004
IMM system event log full.
1. Run the Setup utility.
2. Select
System Event Logs
.
3. Select
Clear System Event Log
.
4. Restart the server.
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