Maintenance and Service
NXT Owner’s Manual, NXT-UM01, MAN2010
88
5.9 Troubleshooting Guide
Symptoms
Possible Cause(s)
Corrective Action(s)
All Devices
No response from
the devices?
No power on electrical
outlet?
Plug system into a known working
electrical outlet.
Damaged power cord?
Unplug system and contact LABORIE
for replacement power cord.
Power cord not
connected properly?
Ensure power cord is secure at the
base of system and at the electrical
outlet.
Devices not connected in
software?
Reconnect the devices to the system
through the USB cables provided or
return device to docking station.
Consult
Device Manager Window
to
confirm device connection.
Computer or Printer
cannot power on?
No power on electrical
outlet?
Ensure electrical outlet is working,
power cords are not damaged, and all
power cords are secure at both ends.
Damaged power cord?
Power cord not
connected properly?
EMG
EMG reading too
high/low?
EMG channel scale not
optimized?
Set EMG scale in the Workflow
Configuration for Pressure flow.
Electrodes are wet or
generally not sticking?
Shave area if necessary and wipe dry.
Apply a good amount of tape to keep
moisture out.
Detached electrode?
Re-attach electrode.
Water/urine leaked over
the electrodes?
Dry the area with a towel and replace
the electrodes.
No spike response
in EMG and
baseline is flat?
Electrodes are not
picking up the proper
muscle group?
Move either one or both measuring
electrodes (the ones attached to the
red & black leads) closer together.