Canon imageRUNNER ADVANCE C5255, Руководство по обслуживанию, Страница: 770 / 1443

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Error•Jam•Alarm > Error Code > Error Code Details
Error•Jam•Alarm > Error Code > Error Code Details
E
code
Detailed
code
Occurance
area
Items Description
E746 0032 00 Title TPM error
Description Mismatched data in TPM
Remedy
Format the system.
Format the HDD using SST or USB memory, and
download the system software. For details, see “Chapter
6: Upgrading”. For your reference, the method using USB
memory is described below.
1. Prepare the USB memory which system software was
registered.
2. Execute the following service mode:
COPIER>FUNCTION>SYSTEM>DOWNLOAD to enter
the download mode.
3. Insert the USB memory to the equipment.
4. Execute [4]: Format HDD in the main menu.
5. After formatting is completed, the machine reboots
automatically and starts with the download mode.
6. Execute [1]: Upgrade (Auto) in the main menu.
7. System software is downloaded and the machine
restarts automatically.
E746 0033 00 Title TPM error
Description Error that can be recovered
Remedy
When the TPM key was backed up, it can be restored.
1. Connect the USB memory which stores the TPM key.
2. Go to Management Settings > Data Management >
TPM Settings, and then click “Restore TPM Key”.
3. Enter the password set at backup operation.
4. When the restoration completion screen is displayed,
click “OK”. Remove the USB memory, and turn OFF and
then ON the main power.
When the TPM key was not backed up:
Formatting the system is required.
E746 0034 00 Title TPM auto recovery error
Description The error occurs when clearing HDD while TPM setting is
ON.
Remedy It is recovered by turning OFF and then ON the power.
E746 0035 00 Title TPM version error
Description TPM which cannot be used in this machine was installed.
Remedy
Install the supported TPM.
E
code
Detailed
code
Occurance
area
Items Description
E747 0000 00 Title Error in Main Controller PCB2
Description Error in Main Controller PCB2
Remedy
1. Check contact of ScanI/F cable. Check contact of the
Bypass PCB or Open I/F PCB. Check contact of SDRAM
at Main Controller PCB2.
2. Replace the Bypass PCB or Open I/F PCB
3. Replace the SDRAM at Main Controller PCB2
4. Replace the Main Controller PCB2
5. Replace the HDD (replace the new encryption board)
E747 001E 00 Title Error in Main Controller PCB2
Description Error in Main Controller PCB2
Remedy
1. Check contact of ScanI/F cable. Check contact of the
Bypass PCB or Open I/F PCB. Check contact of SDRAM
at Main Controller PCB2.
2. Replace the Bypass PCB or Open I/F PCB
3. Replace the SDRAM at Main Controller PCB2
4. Replace the Main Controller PCB2
5. Replace the HDD (replace the new encryption board)
E747 0119 00 Title Error in Main Controller PCB2
Description Error in Main Controller PCB2
Remedy
1. Check contact of ScanI/F cable. Check contact of the
Bypass PCB or Open I/F PCB. Check contact of SDRAM
at Main Controller PCB2.
2. Replace the Bypass PCB or Open I/F PCB
3. Replace the SDRAM at Main Controller PCB2
4. Replace the Main Controller PCB2
5. Replace the HDD (replace the new encryption board)
E747 011A 00 Title Error in Main Controller PCB2
Description Error in Main Controller PCB2
Remedy
1. Check contact of ScanI/F cable. Check contact of the
Bypass PCB or Open I/F PCB. Check contact of SDRAM
at Main Controller PCB2.
2. Replace the Bypass PCB or Open I/F PCB
3. Replace the SDRAM at Main Controller PCB2
4. Replace the Main Controller PCB2
5. Replace the HDD (replace the new encryption board)
E747 011B 00 Title Error in Main Controller PCB2
Description Error in Main Controller PCB2
Remedy
1. Check contact of ScanI/F cable. Check contact of the
Bypass PCB or Open I/F PCB. Check contact of SDRAM
at Main Controller PCB2.
2. Replace the Bypass PCB or Open I/F PCB
3. Replace the SDRAM at Main Controller PCB2
4. Replace the Main Controller PCB2
5. Replace the HDD (replace the new encryption board)