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Technology > Controller System > Controls > Security Features (Encryption Key, Certificate, Password Protection)
Technology > Controller System > Controls > Security Features (Encryption Key, Certificate, Password Protection)
● Related Error Code
Error
Code
Error description, Assumed cause, remedy
E746 Error in encryption
0031 Error in hardware
Assumed cause The TPM PCB is not mounted; the TPM PCB for the other machine is
mounted; the TPM chip is crashed.
Remedy Mount the TPM PCB for the machine; replace with the new TPM PCB
0032 Error occurred but the system is recoverable
Assumed cause Keys are unmatched
Remedy Restore the TPM key
0033 Error occurred and the system is unrecoverable
Assumed cause Security information cannot be found in the HDD/ SRAM
Remedy Execute “Initialize All Data/ Settings”
0035 TPM version error Install the supported TPM.
T-2-12
● Security Information Storage Location
Storage
Location
Data Type Function Name of Data
Backup
Availability
HDD Password/
PIN
BOX BOX Password Yes
HDD Password/
PIN
BOX Password for Fax BOX Yes
HDD Password/
PIN
SEND Password for a file destination of Address Book Yes
HDD Password/
PIN
MEAP Authentication information registered by local device
authentication via SSO-H
Yes
HDD Certificate/
Secret Key
SSL,AMS Device key pair (SSL, AMS) No
HDD Certificate/
Secret Key
Signature
SEND
User key pair No
HDD Others User
setting
information
Key information linked to user (password) No
SRAM Password/
PIN
BOX Password for encryption at BOX backup No
SRAM Password/
PIN
BOX Password for SMS server at BOX backup No
SRAM Password/
PIN
Advanced
BOX
Password for Advanced BOX backup No
SRAM Password/
PIN
Advanced
BOX
Password for SMS server at Advanced BOX backup No
SRAM Password/
PIN
SEND Password for LDAP server Yes
SRAM Password/
PIN
SEND Password for POP3 server Yes
SRAM Password/
PIN
SEND Password for time-stamped PDF Yes
SRAM Password/
PIN
SEND Password for Adobe ES Rights Management Server Yes
SRAM Password/
PIN
SEND PIN for destination list (in destination setting) Yes
SRAM Password/
PIN
UI Password for service mode No
SRAM Password/
PIN
Network Password for IPP authentication Yes
SRAM Password/
PIN
Network Password for FTP authentication Yes
SRAM Password/
PIN
Network User name and password for client in Proxy
authentication
Yes
SRAM Password/
PIN
Network Login password for Netware print server Yes