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13 Failures and LED Indications
13.3 Troubleshooting, Repair, and Fallback Mode
373
SICAM Q100, 7KG95xx, Device Manual
E50417-H1040-C522-A6, Edition 06.2019
13.3
Troubleshooting, Repair, and Fallback Mode
13.3.1
Troubleshooting and Repair
General Troubleshooting
You are not authorized to troubleshoot the defective device beyond the measures described in chapter 13 and
make repairs yourself. Special electronic modules are inserted in the SICAM Q100 which can only be replaced
by the manufacturer according to the guidelines for Electrostatic sensitive devices (ESD).
If you suspect any damage on the device, Siemens recommends sending the entire device to the manufacturer.
For this purpose, it is best to use the original transport packaging or similar packaging.
Troubleshooting Based on Error Messages
The error messages can be saved as described in chapter 9.2.7.2, section
File download
->
Save
.
The error messages can be printed as described in chapter 9.2.7.2, section
File download
->
Open
.
NOTE
Error messages are service information that you quote to the service department upon request in case of an
error.
MAN_SICAM_Q100_US.book Page 373 Wednesday, June 5, 2019 9:31 AM