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9 Operation at Use of a PC
9.5 Maintenance
323
SICAM Q100, 7KG95xx, Device Manual
E50417-H1040-C522-A6, Edition 06.2019
Status
This
Status
section shows the status or errors of the connection to the MQTT Broker. It consists of the status
or errors and additional information if available.
DNS server IP address
The field is empty if the broker IP address is shown in
Broker IP
address or host name
.
Publisher ID
Identification of the device in the cloud server
Data transmission
The number of transmitted data points with different types, depending
on the configuration
Table 9-51
Information in the Broker and Network Section
Parameter
Information
Table 9-52
Status Type
Status or Error
Additional Information
Description and Solution
Device date and time are
invalid.
-
Set the date and time of the device or check
the NTP time synchronization.
No certificates loadeded.
-
Upload certificates for MQTT communication.
Broker IP address or host
name is missing.
-
Configure an IP address or a host name for the
broker.
DNS server IP address is
missing.
-
If you have configured a host name for the
broker, you must configure a DNS server
address.
Trying to receive the broker IP
address via DNS
-
The IP address of the broker is requested via
DNS.
DNS response time-out
DNS error
There is an error or no response from the DNS
server.
Check the communication line and IP address
of the DNS server.
Trying to connect to the broker
-
The IP address of the broker is known. The
device tries to connect to the broker.
Connection time-out
Connection error
Connection error
Check the communication line and firewall
settings or whether the broker is online.
TLS handshake alert:
<alert>
An error described in <alert> occurs during the
TLS handshake.
Check the loaded certificates.
MAN_SICAM_Q100_US.book Page 323 Wednesday, June 5, 2019 9:31 AM