Ricoh IM 550 Series, User Manual, Page: 294 / 344

Items to check Solution if applicable
Are the sheets of paper
curled? • Correct the curl before loading the paper in the tray. When the
paper supports duplex printing, fan the paper thoroughly and
turn over the paper.
• To prevent paper becoming curled, store the paper horizontally
on a flat surface.
Is the paper flat and not
folded or wrinkled? • Load new paper with no folds or wrinkles.
• Do not use paper that has been used for copying or printing on
a copy, printer, or MFP other than the machine.
Is the paper dry and not
moist? • Load paper that has been stored in a dry environment.
• Store paper in an environment where the humidity is below 70
%. Once the packaging material containing the paper has been
opened, place the paper in a plastic bag to keep it dry.
Is the cut surface of the
paper smooth and
clean? If the cut surface is uneven, set the paper in a different orientation so
that the cut surface faces another direction. When the paper supports
duplex printing, turn over the paper.
Is the paper too thick?
Is the paper too thin? Check the specifications for the paper that can be used on the
machine, and load paper that is supported.
page 190 "Recommended Paper Sizes and Types"
Condition of the loaded paper
Items to check Solution if applicable
Are too many sheets of
paper loaded? Load paper below the upper limit mark ( or ) in the
tray.
9. Troubleshooting
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