Ricoh IM 550 Series, User Manual, Page: 251 / 344

Message Cause Solution and reference
"An error occurred
while processing an
Unauthorized Copy
Prevention job. The
job was cancelled." The settings in the
printer driver are
incorrect. Check the following in the printer driver:
• Is a value smaller than 600 dpi specified in
[Resolution]?
See "Applying Different Print Settings Depending
on the Document Type", User Guide (Full Version).
• Is only space(s) entered as the text to use for the
background pattern in the unauthorized copy
prevention function?
• Is Document Server specified as the print method?
See "Storing Documents to Print in the Machine",
User Guide (Full Version).
Unauthorized copy
prevention is given
priority in the
[Administrator
Tools] tab. Consult the device administrator for the settings of the
machine. The machine administrator can change the
setting in [Unauthorized Copy Prevention Printing:
Printer].
See "Administrator Tools (System Settings)", User Guide
(Full Version).
"Auto-registration of
user information has
failed." The maximum
number of items that
can be registered
has been exceeded
and the
authentication
information for
LDAP authentication
or Windows
authentication
cannot be
registered
automatically. Delete a user that is no longer necessary from the
address book.
"Cannot access the
Memory Storage
Device." An SD card or USB
flash memory
device is
unavailable for use. • Check that the external media is formatted in
FAT16 or FAT32, and write protection is not
enabled on the media.
• Check that the external media is not corrupted or
damaged.
When a Message Appears While Using the Printer Function
249