Ricoh IM 550 Series, User Manual, Page: 288 / 344

Message Cause Solution and reference
"Authentication has
failed."
*0151-401 An incorrect PIN code
was entered. Enter the correct PIN.
"Authentication has
failed."
*0153-402 The card authentication
device has been
removed or is not
connected properly. Connect the card authentication device again.
Connect the card authentication device to the
USB2.0 Interface Type A on the back left side
of the machine.
"Authentication has
failed."
*0154-402 Reading of an IC card
has failed. Set the IC card on the authentication device
correctly and for a longer duration.
"Authentication has
failed."
*0156-401 An incorrect user name
or password was
entered. Enter the correct user name and password.
"The card authentication
device is not connected." The card authentication
device has been
removed or is not
connected properly. Connect the card authentication device again.
Connect the card authentication device to the
USB2.0 Interface Type A on the back left side
of the machine.
A malfunction is
temporarily occurring
on the machine. Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on
the power.
page 9 "Turning On and Off the Power"
Messages that Appear When the LDAP Server Is Unavailable
Message Cause Solution and reference
"Connection with LDAP
server has failed. Check
the server status." The network is busy. Try again.
The setting information is
incorrect. Check the setting information of the [Settings]
[Machine Features Settings] [System
Settings] [Administrator Tools] tab
[Program / Change / Delete LDAP Server].
See "Programming the LDAP Server", User
Guide (Full Version).
9. Troubleshooting
286