Ricoh IM 550 Series, User Manual, Page: 237 / 344

Message Condition Solution and reference
"Network
communication has
failed. Cannot access
the SIP server. Please
check the address
setting of the SIP server
or the SIP server
settings." The SIP server could
not be accessed. Specify the correct "SIP Server IP Address" in
[Settings] [Machine Features Settings] [Fax
Settings] [Initial Settings] tab [SIP Settings].
See "Sending Documents by IP-Fax", User Guide
(Full Version).
"Network
communication has
failed. Cannot connect
to the destination
normally because there
is no IP-FAX function
compatibility between
the destination and this
machine." The destination device
is unable to connect
with the IP-Fax
function of the
machine. Sending a fax using the IP-Fax function is not
possible. Send the fax using the G3 line if
possible.
"Network
communication has
failed. Cannot register
this machine to SIP
server. Please check
the address setting of
the SIP server or other
settings of the SIP
server." The SIP server rejected
the registration of the
user name. Specify the correct "SIP Server IP Address" and
"SIP User Name" in [Settings] [Machine
Features Settings] [Fax Settings] [Initial
Settings] tab [SIP Settings].
See "Sending Documents by IP-Fax", User Guide
(Full Version).
"Network
communication has
failed. Failed to
connect to POP/IMAP
server. Please check
machine settings and
the status of server and
network." The POP3 (IMAP4)
server could not be
found. Check the settings in [Reception Protocol],
[POP3 / IMAP4 Settings] and [Email
Communication Port] on the [Settings]
[Machine Features Settings] [System Settings]
[File Transfer] tab.
The DNS server could
not be found. Check the [DNS Configuration] setting on the
[Settings] [Machine Features Settings]
[System Settings] [Interface Settings] tab.
The machine is not
connected to the
network. Check that the machine is connected to the
network correctly.
When a Message Appears While Using the Fax Function
235