Ricoh IM 550 Series, User Manual, Page: 282 / 344

Message Cause Solution and reference
"Authentication has
failed."
B/W/L0104-000 An incorrect password
was entered. Enter the correct password.
The Driver Encryption
Key is not registered
correctly in the TWAIN
driver. Consult the network administrator whether the
Driver Encryption Key is required, and
configure the driver accordingly.
See "Specifying Login Information in the Printer
Driver", User Guide (Full Version).
See "Specifying Login Information in the LAN-
Fax Driver", User Guide (Full Version).
The network administrator can check the
setting of "Driver Encryption Key" in [Settings]
[Machine Features Settings] [System
Settings] [Administrator Tools] tab
[Extended Security].
"Authentication has
failed."
B/W/L0206-002 An incorrect login user
name or password was
entered. Enter the correct login user name and
password.
A user has attempted to
log in to the functions
that can be accessed
only by the
administrator such as
[Settings] when
[Application
Authentication
Management] is
specified. The user needs to log in from the application
login screen.
"Authentication has
failed."
B/W/L0206-003 ":" or another character
that cannot be used in a
login user name was
entered. • Enter the correct login user name.
• Change the user name if it contains a
space, ":" or other unusable characters.
"Authentication has
failed."
B/W/L0207-001 Web Image Monitor or
another method was
used to edit or create a
backup of the address
book. Wait a while.
9. Troubleshooting
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