Ricoh IM 550 Series, User Manual, Page: 290 / 344

Message Cause Solution and reference
"XXX because the Digital
Signature's device
certificate is not currently
valid."
(procedure described in
place of XXX) The device certificate
used for the digital
signature in PDF or
PDF/A is not currently
valid. Use a valid device certificate for the digital
signature in PDF or PDF/A.
See "Scanning an Original as a PDF with
Security Setting Specified", User Guide (Full
Version).
"XXX because there is a
problem with the device
certificate used for the S/
MIME signature. Check
the device certificate."
(procedure described in
place of XXX) The device certificate
used for the digital
signature in PDF or
PDF/A is missing or
invalid.
"The destination cannot
be selected because its
encryption certificate is
not currently valid." The user certificate
(destination certificate)
has expired. Install a new user certificate.
See "Encrypting Network Communication",
User Guide (Full Version).
"The group destination
cannot be selected
because it contains a
destination with an
encryption certificate that
is not currently valid."
"Transmission cannot be
performed because the
encryption certificate is
not currently valid."
9. Troubleshooting
288