Ricoh IM 550 Series, User Manual, Page: 267 / 344

Message Cause Solution and reference
"Connection with PC
has failed. Check the
settings." The machine or the
computer is not
connected to the
network correctly. Check that the machine or the computer is
connected to the network correctly. For details about
your network environment, consult the network
administrator.
The computer name
or folder name
specified in the path
name is incorrect. Register the computer name and folder name again.
The firewall function is
enabled on the
computer. In the firewall function on the computer, register the
machine IP address and the port to use for sending
files as exceptions.
You can check the IP address in [Check Status]
"Network". For details about the ports, see the
following:
page 296 "List of Specifications"
"Exceeded max. data
capacity. Check the
resolution and the
ratio then press [Start]
again." The data scanned by
specifying [Scan
Ratio] [Specify
Size] exceeds the
limit. • Decrease [Send Settings] [Resolution].
• Specify a smaller paper size in [Send Settings]
[Scan Ratio] [Specify Size].
"Exceeded max. data
capacity. Check the
scanning resolution,
then XXX."
(procedure described
in place of XXX) A large size original
was scanned at a
high resolution, and
the resulting data size
exceeds the limit. • Decrease [Send Settings] [Resolution].
• Specify a smaller size in [Send Settings]
[Scan Size].
"Exceeded max.
email size. Sending
email has been
cancelled. Check
[Max. Email Size] in
Scanner Features." The file size per page
has exceeded the
maximum e-mail size
specified in [Max.
Email Size]. • Specify a lower value in [Send Settings]
[Resolution], or select a smaller paper size in
[Send Settings] [Scan Ratio] [Specify
Size].
• You can change the [Max. Email Size] setting
on the [Settings] [Machine Features
Settings] [Scanner Settings] [Send
Settings] tab. To divide an e-mail that exceeds
the maximum size, specify [Yes (per Page)] or
[Yes (per Max. Size)] in [Divide & Send Email].
When a Message Appears While Using the Scanner Function
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