Ricoh IM 550 Series, User Manual, Page: 280 / 344

Message Cause Solution and reference
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared." A destination is
being registered
using Web Image
Monitor. Wait until the message disappears and do not turn
off the power of the machine. You may not be able
to perform operations for a while depending on the
number of destinations being registered.
A specified
destination or
sender's name
was cleared when
the destination list
in the delivery
server was
updated. Specify the destination or sender's name again.
"Updating the destination
list has failed. Try again?" A network error
occurred. Check the connection between the machine and
the computer.
Anti-virus software
or a firewall
function is running
on the computer. Add the destination list program to the exception
list in the anti-virus software on the computer, or
register the machine IP address to the exception list
in the firewall function. You can check the IP
address in [Check Status] "Network".
"You do not have the
privileges to use this
function." The logged-in user
does not have the
privileges to use
the specified
function. Consult the user administrator. The user
administrator can change the access permissions in
the address book.
See "Preventing Information Leaks", User Guide
(Full Version).
Changing the
setting is not
allowed under the
administrative
privileges granted
to the logged-in
user. Check the administrative privilege required for
changing the specified setting.
See "Registering Administrators Before Using the
Machine", User Guide (Full Version).
"The selected file(s)
contained file(s) without
access privileges. Only
file(s) with access
privileges will be deleted." You have tried to
delete files without
the permission to
do so. Check your access permission for stored
documents, or delete a document you do not have
permission to delete.
See "Registering Administrators Before Using the
Machine", User Guide (Full Version).
9. Troubleshooting
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