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Ricoh IM 550 Series User Manual Download Page 277

Message

Cause

Solution and reference

"User Authentication in
SNMPv3 connection has
failed."

The authentication
information is registered
incorrectly in Network
Connection Tool when
SNMPv3 encrypted
communication is
enabled on the
machine.

Register the SNMPv3 authentication
information in Network Connection Tool that is
installed on the computer with the TWAIN
driver. For the SNMPv3 authentication
information, consult your network
administrator.
See "Installing the TWAIN Driver", User Guide
(Full Version).

When a Message Appears While Using the Scanner Function

275

Summary of Contents for IM 550 Series

Page 1: ...d in this manual see the online manuals available on our web site https www ricoh com or via the control panel Legal and Contact Information Specifications for the Machine Troubleshooting Adding Paper...

Page 2: ......

Page 3: ...ymbol indicates points that may result in the product or service becoming unusable or result in the loss of data if the instructions are not obeyed Be sure to read these explanations Indicates supplem...

Page 4: ...allation 22 Attaching the Paper Feed Unit 23 Installing the Wireless LAN Interface Board 26 Installing the IEEE 1284 Interface Board 28 Installing the Device Server Option 30 Installing the File Forma...

Page 5: ...ss 69 Placing an Original in the Auto Document Feeder ADF 71 2 Copy Basic Procedure for Copying Documents 75 Making Enlarged or Reduced Copies 77 Specifying a Copy Ratio or Size 77 Enlarging or Reduci...

Page 6: ...er Driver from the CD ROM 113 Installing the PostScript 3 Printer Driver from the CD ROM 116 Installing the PCL 6 PostScript 3 Printer Driver from the Downloaded File 118 If the Machine Cannot Be Foun...

Page 7: ...reated Shared Folder in the Address Book 157 Basic Procedure for Performing Send to Folder 159 Scanning an Original with Suitable Quality and Density 161 Specifying the File Type or File Name When Sca...

Page 8: ...er or Two sided Paper 200 Copying onto Letterhead Paper 200 Printing onto Letterhead Paper Using the Printer Driver 201 Recommended Original Size and Weight 202 Replacing the Toner 203 Watching the Vi...

Page 9: ...Is Unavailable 243 When a Message Appears While Using the Printer Function 248 Messages that Appear without Error Codes 248 Messages that Appear with Error Codes 260 When a Message Appears While Using...

Page 10: ...ions 322 Guide to Functions of the Machine s Internal Options 322 Functions Requiring Optional Configurations 325 Copy Function 325 Facsimile Functions 325 Printer Function 326 Scanner Function 326 Ot...

Page 11: ...own as available memory on the screen for the fax function Turning On the Main Power When you push the main power switch wait at least 10 seconds after it is confirmed that the main power indicator ha...

Page 12: ...the control panel turns off The main power turns off automatically after the machine has shut down properly If the screen on the control panel does not disappear contact your service representative E...

Page 13: ...ou do not operate the machine for a specified period of time or press Energy Save the machine enters Sleep mode You can specify the amount of time that the machine waits before entering Sleep mode und...

Page 14: ...y Asia mainly North America Differences in the functions of Region A and Region B models are indicated by two symbols Read the information indicated by the symbol that corresponds to the region of the...

Page 15: ...this dial to specify the paper size To use a paper size that is not indicated on the paper size dial set the dial to If this is the case set the paper size using the control panel 7 Paper tray Standar...

Page 16: ...tray Pull this extender out when loading paper larger than A4 or 81 2 11 4 Bypass tray Use the tray to copy or print on OHP transparencies adhesive labels and paper that cannot be loaded in the paper...

Page 17: ...tridge Staple cartridge for the finisher Replace the cartridge when the staples run out 5 Right cover Open this cover to replace the staple cartridge 6 Vents Holes for ventilating the inside the machi...

Page 18: ...es for ventilating the inside the machine to prevent the internal components from overheat After large volume printing the ventilation fan may continue to work to lower the temperature inside the mach...

Page 19: ...nside the machine 2 Rear cover Open to access the inside of the machine 3 Rear upper cover Open to remove jammed paper 4 USB2 0 Interface Type A Use the port to connect the IC card authentication devi...

Page 20: ...machine after a print job page 276 When Other Messages Appear Interior Front View EAT315 1 1 Print cartridge Messages appear on the screen when the print cartridge needs to be replaced or a new cartr...

Page 21: ...D card or USB flash memory device You can store the scanned data or print the file stored on the media Use an SD memory card or SDHC memory card with a maximum capacity of 32 GB You cannot use an SDXC...

Page 22: ...n page 41 Intuitive Screen Operation Using Fingertips 3 NFC tag Used to connect the machine and a smart device with the RICOH Smart Device Connector See Using the Machine Functions from a Mobile Devic...

Page 23: ...ta Substitute RX File Memory Lock Reception Personal Box 3 Data In indicator Flashes when the machine is receiving data sent from the printer driver or LAN Fax driver 4 Status indicator Indicates the...

Page 24: ...Install the caster table 3 Install the optional interface board Install in the slot of the machine Only one interface board can be installed 4 Install the file format converter 5 Insert SD card optio...

Page 25: ...unplug the power cord from the wall outlet and confirm that line cords and other connecting cables have been removed Otherwise the power cord is damaged possibly resulting in fire or electric shock Do...

Page 26: ...are two upright pins on the optional paper feed unit Align them with the holes on the underside of the machine and then carefully lower the machine EAT137 5 Plug in the power cord and then turn on the...

Page 27: ...d correctly even after trying the installation a second time contact your sales or service representative To use the paper feed unit configure the machine options in Accessories in the printer driver...

Page 28: ...units Do not subject the Wireless LAN interface board to physical shocks 1 Check the contents of the package 2 Turn the machine off and unplug the power cord 3 Loosen the two screws and remove the slo...

Page 29: ...Wireless LAN will appear for Device Connection on the configuration page See List Test Print User Guide Full Version If the board was not installed properly repeat the procedure from the beginning If...

Page 30: ...ot subject the IEEE 1284 interface board to physical shocks 1 Check the contents of the package 2 Turn the machine off and unplug the power cord 3 Loosen the two screws and remove the slot cover EAT21...

Page 31: ...by printing the configuration page If it is correctly installed Parallel Interface will appear for Device Connection on the configuration page See List Test Print User Guide Full Version If the board...

Page 32: ...ds an Ethernet port to the machine With this option installed two Ethernet cables can be connected at the same time using the standard port on the machine and an additional port on the device server o...

Page 33: ...configure the machine settings When using the device server option set Energy Saver Mode to Disable Print Server to Disable Mode to prevent the machine from entering Energy Saver mode Otherwise the d...

Page 34: ...4 Press Disable Mode 5 Press OK 6 After completing the procedure press Home 1 Getting Started 32...

Page 35: ...bject the File Format Converter to physical shocks 1 Check the contents of the package 2 Turn the machine off and unplug the power cord 3 Loosen the two screws and remove the slot cover EAT219 The rem...

Page 36: ...ine 7 Print the configuration page to confirm that the board was attached correctly If the board was not installed properly repeat the procedure from the beginning If it cannot be installed correctly...

Page 37: ...allows an SD card consult a doctor immediately Do not subject the card to physical shocks 1 Turn the machine off and unplug the power cord 2 Open the rear cover EAT228 3 Unhook the tab on the interfac...

Page 38: ...two SD cards simultaneously use both slots If you insert the optional VM card use only the lower slot If you want to use two or more SD cards simultaneously contact your service representative If you...

Page 39: ...Printer Language in System Reference See List Test Print User Guide Full Version VM card Extended Feature Settings appears in Machine Features Settings Fax connection unit The menu for fax connection...

Page 40: ...play Language You can change the language used on the display English is set as default 1 On the Home screen press the change language widget 2 Select the language you want to display 3 Press OK 1 Get...

Page 41: ...Login icon This icon is displayed when users are logged in When you press the icon the names of the users who are currently logged in are displayed 2 System message Displays system and application me...

Page 42: ...ications that are not displayed on the Home screen page 55 Adding a Frequently Used Application or Widget to the Home Screen 8 Current display position Shows which of the five screens is currently dis...

Page 43: ...Control Panel User Guide Full Version 15 Icon display area Displays the icons and widgets You can change the screen displayed when the power is turned on under Function Priority See Displaying Frequen...

Page 44: ...rea on the screen to display the menu screen On the Home screen you can add a folder or change the wallpaper from the menu DZB183 In some applications you can also use the following actions to operate...

Page 45: ...forefinger and spread them apart You can also zoom in the screen by tapping the screen twice quickly When you quickly tap the screen twice again the screen returns to full display This feature is usef...

Page 46: ...the screens to select a function To switch the screen type press Menu Screen Settings Switch Screen Type and then select Standard View or Full View on the Copy screen You can use the same functions o...

Page 47: ...ges according to the specified setting 2 Reset Reset the settings configured on the Copy screen 3 Preview of the current setting status Displays an image representing the settings configured on the Co...

Page 48: ...ull View 1 7 2 3 4 5 6 EAT357 1 Copy function keys Press a key to select the function to assign to the key The keys with assigned functions are displayed in yellow To see the display area in the illus...

Page 49: ...ing the Layout or Display of the Keys of the Copy Function You can customize the layout and how the Copy function keys are displayed on the Copy screen in Standard View mode Arranging keys mode When t...

Page 50: ...d the key to display drag it to the location to display and then press OK DZX028 Confirming the initial placement of the keys Press Menu Screen Settings Temporarily Restore Initial Key Layout on the C...

Page 51: ...he fax You can also check the settings that are currently specified and the remaining amount of memory 4 Destination specification You can select an address registered in the address book through one...

Page 52: ...the key layout Changing the key layout Long press a key to change the layout drag it to a new location and then press OK DZX026 You can also display the screen of the arranging keys mode by pressing M...

Page 53: ...display and then press OK DZX028 Confirming the initial placement of the keys Press Menu Change Key Layout Check the key layout of the factory defaults on the Fax screen After confirming press Back Re...

Page 54: ...ed in the address book through one touch operation Press to specify a destination by using various other methods such as by entering manually or selecting from the history You can also register a new...

Page 55: ...rranging keys mode by pressing Menu Change Key Layout Change Key Layout Hiding a key Long press a key to hide drag it to Hide the Keys and then press OK DZX027 Displaying a hidden key Press Hidden Key...

Page 56: ...ess Menu Change Key Layout Check the key layout of the factory defaults on the Scanner screen After confirming press Back Resetting the key layout to the default Press Menu Change Key Layout Reset Lay...

Page 57: ...e screen and programs registered in the Copy Fax or Scanner DZC186 You cannot add a shortcut of a program registered by the document server function to the Home screen When you have set user authentic...

Page 58: ...select the Program tab to add a program 3 After the screen changes to the Home screen move the icon or widget to the desired position and release it To add a classic application or program select the...

Page 59: ...the Home screen 2 Press Reset Home Screen 3 Press OK in the displayed message Creating a Folder to Organize Icons 1 Press and hold a spot on the Home screen where you want to create a folder 2 When t...

Page 60: ...Scanner 100 items You cannot register the following settings as a program Copy Orientation of 2 Sided Combine Fax Subject Sender Scanner Sender PDF Security Settings Start Number You can register a de...

Page 61: ...Fax or Scanner 2 Specify scan and output settings to be registered as a program 3 Press Menu 4 Press Set Current Settings to Program EAT367 5 Press a program number to register the settings 6 Enter a...

Page 62: ...program and overwrite it or change the contents and register them as a new program 1 On the Home screen press Copy Fax or Scanner 2 Press Menu and then press Recall Program EAT368 3 Press the program...

Page 63: ...aded program To register the contents as a new program select a number that is not programmed 7 Press Program in the displayed message 8 Enter a program name and select an icon 9 Press OK 10 Press Pla...

Page 64: ...he machine enter the user name and password for authentication to log in to the machine before starting operation Depending on the machine settings you can use an IC card or mobile device for authenti...

Page 65: ...User Name and Password Enter the authentication information using the keyboard displayed on the control panel 1 Press Login at the top right on the screen DZC190 2 Press User Name DZC191 3 Enter the l...

Page 66: ...e card is registered on the machine login operation finishes When the card is not registered the registration screen is displayed Proceed to the next step to register the card 2 Enter the Login User N...

Page 67: ...ile device You need a mobile device that supports Bluetooth Low Energy BLE 1 Enable the Bluetooth function on your mobile device 2 Start the RICOH Smart Device Connector application on the mobile devi...

Page 68: ...e When User Code Authentication is specified as the authentication method on the machine enter the user code before operating an application 1 Enter the user code and then press OK EAT360 When you fin...

Page 69: ...nging the login password using the control panel 1 Log in to the machine 2 Press Address Book on the Home screen 3 Select the login user from the address book and then press Edit DZX006 4 Press the Us...

Page 70: ...characters 6 Press OK 7 After completing the procedure press Home You can change the login password in Web Image Monitor See Changing the Login Password Using Web Image Monitor User Guide Full Versio...

Page 71: ...not lift the ADF forcefully The cover of the ADF might open and cause injury The ADF or its hinges may also become damaged 1 Lift the ADF 2 Place the original face down and aligned to the mark on the...

Page 72: ...placed in the space between the ADF and exposure glass EAT320 The machine cannot detect the size of the original automatically Specify the original size See Setting an Original to Send by Fax on the S...

Page 73: ...inum foil carbon paper or conductive paper Originals with perforated lines Originals with indexes tags or other projecting parts Sticky originals such as translucent paper Thin or highly flexible orig...

Page 74: ...DF and place the originals but do not push them forcibly 1 Adjust the original guide A to the original size EAT321 A 2 Place the aligned originals squarely face up in the ADF Place the originals with...

Page 75: ...tender on the original output tray EAT324 The machine cannot detect the size of the original automatically Specify the original size See Setting an Original to Send by Fax on the Scanner User Guide Fu...

Page 76: ...1 Getting Started 74...

Page 77: ...from Original Setting 4 Specify the original size The size of originals can be specified by the following three methods Using the paper tray settings When Use Paper Tray Settings is selected the mach...

Page 78: ...and 2 sided staple or a function in Edit Stamp is specified the screen below appears Select the original orientation as necessary If you do not need to select this each time clear the check box When...

Page 79: ...Create Margin Specifying a Copy Ratio or Size 1 Press Copy on the Home screen 2 Place the original See Placing an Original on the Scanner User Guide Full Version The base point of reduce enlarge is di...

Page 80: ...r size other than the displayed setting press Others and perform the following procedure Specifying a copy ratio Zoom Reduce Enlarge Enter a value or select the copy ratio EAT411 Specifying a size Siz...

Page 81: ...fit on the specified paper size Scale to Paper Size DZB236 1 Press Copy on the Home screen 2 Place the original See Placing an Original on the Scanner User Guide Full Version 3 On the Copy screen pre...

Page 82: ...o reduce an original of A4 81 2 11 size to A5 51 2 81 2 size for example you can select either A5 51 2 81 2 or A5 51 2 81 2 DZB240 7 Press Start Reducing Slightly to Increase the Margins The original...

Page 83: ...the setting in Copier Document Server Settings the General Features tab Customize Function Copy Standard Mode or Customize Function Copy All View Mode to display the key See General Features Copier D...

Page 84: ...opied differs from that of the 1 sided copy page 202 Recommended Original Size and Weight 1 Press Copy on the Home screen 2 Press 1 sided 2 sided or 2 sided 2 sided on the Copy screen 1 sided 2 sided...

Page 85: ...ccording to the setting contents and number of originals You can specify the margins when copying a 1 sided original onto both sides of paper See Edit User Guide Full Version You cannot perform Duplex...

Page 86: ...f copied pages and copy ratio varies depending on the original orientation and combined pages Original Orientation Combine 2 pages Combine 4 pages Combine 8 pages DZB254 DZB256 2 1 DZB257 4 1 DZB258 1...

Page 87: ...Settings Specify the number of pages to combine on one side of a sheet 3 Press the key for selecting a paper tray and specify the paper to use 4 Place an original See Placing an Original on the Scanne...

Page 88: ...parts of the image might not be copied You can configure the following settings in the Edit screen Erase Original Shadow in Combine Determine whether to erase the boundary margin around each original...

Page 89: ...lopes If Duplex Copy is specified press the key to cancel the setting 1 Press Copy on the Home screen 2 Set the envelope in the bypass tray with the copying side face up page 198 Envelope Orientation...

Page 90: ...ded Status 7 Press Start Copying Onto Envelopes in the Paper Tray The Duplex Copy function cannot be used for envelopes If Duplex Copy is specified press the key to cancel the setting 1 Set the envelo...

Page 91: ...4 Select the paper tray in which the envelopes are set DZC270 5 Place the original on the exposure glass page 198 Envelope Orientation and Recommended Status 6 Press Start Copying Onto Envelopes 89...

Page 92: ...41 3 3 2 2 1 3 2 1 1 Stack Groups together copies of each page in a multi page original DZB242 3 2 1 1 2 2 3 3 1 1 Press Copy on the Home screen 2 Place the original See Placing an Original on the Sca...

Page 93: ...a single set of copies is made After scanning all of the originals press Finish Scn to copy the rest of the sets When you are using IM 600SRF the sets of printouts are shifted as they are output You...

Page 94: ...2 Copy 92...

Page 95: ...me screen 2 Check that Fax and Memory Transmission are displayed on the fax screen DZC300 3 Place the original in the ADF or on the exposure glass See Setting an Original to Send by Fax on the Scanner...

Page 96: ...er Guide Full Version To print the sender s name on the page received at the destination select Stamp Sender Name 7 Press Start To cancel transmission after scanning the original press Stop and operat...

Page 97: ...Each Setting Item User Guide Full Version Number of documents that can be stored in memory when using Memory Transmission Number of pages of documents that can be stored in the memory ITU T No 1 chart...

Page 98: ...er with the send conditions in the address book you can easily send faxes Registering a Fax Number and Send Conditions 1 Press Address Book on the Home screen 2 Press Register on the Address Book scre...

Page 99: ...the fax header in advance See Printing the Destination Name Fax Header and Standard Message on the Fax Received at the Destination User Guide Full Version Label Insertion Specify the name title name a...

Page 100: ...ct this check box to require entering of the protection code to select the destination See Using the Protection Function to Prevent the Misuse of Addresses User Guide Full Version 7 Press OK 8 After c...

Page 101: ...ress Fax on the Home screen 2 Place the original in the Auto Document Feeder ADF or on the exposure glass See Setting an Original to Send by Fax on the Scanner User Guide Full Version 3 On the fax scr...

Page 102: ...ck the image left or right to switch between the pages Pinch in or out on the image to zoom in or out 7 Press Transmit To cancel transmission and perform the procedure from scanning the original again...

Page 103: ...anned document could not be stored in the memory The fax transmission results can also be confirmed in Records See Viewing the History of Sent and Received Faxes User Guide Full Version Specify Notifi...

Page 104: ...ify the period by entering the start and end dates or selecting from the calendar displayed on the screen and press Display 4 Check the transmission results and press Exit LAN Fax is shown as the resu...

Page 105: ...tically Specify Auto Print to print it every time you send a document by Immediate Transmission To configure Auto Print select bit number 5 under switch number 03 and change the current value to 1 See...

Page 106: ...e of the original sent by fax along with the destination date and time and transmission result is included in the e mail 1 Press Fax on the Home screen 2 Place the original in the Auto Document Feeder...

Page 107: ...3 Basic Procedure for Transmitting Faxes See Basic Procedure for Sending Internet Faxes User Guide Full Version See Basic Procedure for Sending IP Faxes User Guide Full Version Confirming the Informat...

Page 108: ...ransmission history Click Details to view the details DZX828 To save the history as a list to a file in the CSV format click Download Transmission List DZX829 5 Click Logout and then close the Web bro...

Page 109: ...the printer driver on Mac OS see the following sections page 123 Installing the Printer Driver for Network Connection OS X macOS See Installing the Printer Driver for USB Connection OS X macOS User Gu...

Page 110: ...out the driver update and then click Next The process of installing Device Software Manager starts 6 Select the connection between the machine and computer and then click Next DZX730 Network Search fo...

Page 111: ...een is closed the machine is added automatically when it is connected to the computer with the USB cable 8 When the installation is complete click Finish After completing the installation Device Softw...

Page 112: ...r starts 6 After completing the installation select the Run Device Software Manager check box and then click Finish The installation of Install Online is complete Next install the printer driver 7 On...

Page 113: ...website Continue the installation When you connect the machine and the computer with a USB cable follow the instructions on the installer screen If the machine is not detected click Cancel Connection...

Page 114: ...Double click the Device Software Manager icon created on the Finder of the computer to update the printer driver See Updating the Driver Windows User Guide Full Version 4 Print 112...

Page 115: ...machine specify the IP address or machine name to install the printer driver Installing the PCL 6 Printer Driver from the CD ROM 1 Set the CD ROM in the computer If the installer does not start autom...

Page 116: ...Connection screen and then click Next The search detects devices connected to the network 7 Select this machine from among the devices and then click Install DZC080 8 If the Set Port screen is display...

Page 117: ...k Next 2 On the Add Printer and Utility Wizard screen select Standard TCP IP Port and click Next 3 On the Add Standard TCP IP Printer Port Wizard screen click Next 4 On the Add port screen enter the p...

Page 118: ...following the instructions that appear Installing the PostScript 3 Printer Driver from the CD ROM 1 Set the CD ROM in the computer If the installer does not start automatically double click Setup exe...

Page 119: ...1 Enter the IP address of the machine and then click Next To select from the port list 1 Select the port to use for the connection between the computer and machine and then click Next To create a new...

Page 120: ...en specify the setting items 8 Click Continue Printer driver installation starts 9 Click Finish When you are prompted to restart your computer restart it by following the instructions that appear Inst...

Page 121: ...If the Machine Cannot Be Found 5 Select this machine from among the detected devices and then click Next DZC086 Printer driver installation starts 6 When the installation is complete click Finish If...

Page 122: ...IP address or machine name to install the printer driver 1 Click Click if you cannot find the device DZC089 2 Select Specify device IP address or Specify device name and then click Next When specify...

Page 123: ...llation starts When specify the machine name 1 Select the machine to use and then click Next DZC094 2 On the Printer Preference screen select one of the port names from among Port Name and then click...

Page 124: ...procedure for specifying the IP address after installing the printer driver see the following section When You Cannot Print a Document even if the Printer Driver Is Installed Driver Installation Guid...

Page 125: ...ed file display the folder that is the location of the downloaded file 2 Double click the package file DZX684 To install from the CD ROM double click the package file in the macOS macOS PPD Installer...

Page 126: ...on of the PPD file starts 7 When the installation is complete click Close Registering the Machine in Print Scan or Printers Scanners Register the PPD file of the machine in the system preferences to e...

Page 127: ...inter Daemon If the printer takes time to perform operations when using the LPD Line Printer Daemon protocol change the protocol to HP Jetdirect Socket Use Check that the machine name is displayed If...

Page 128: ...ayed even though the IP address is correct Perform the following procedure to select the PPD file of the machine 1 Select Select Software on Use DZC098 2 Select the machine on the Printer Software scr...

Page 129: ...6 Check that the machine name is added to the Print Scan or Printers Scanners screen DZX691 7 Close the system preferences screen Specifying the Option Settings If the option configuration of the mach...

Page 130: ...chine and then click OK DZX694 If the usable options are not displayed the IP address has not been entered correctly or the PPD file has not been registered properly To enter the IP address or registe...

Page 131: ...t in Windows 1 Open a document to print on the computer and display the setting screen of the printer driver from the print menu in the application The procedure to display the setting screen varies d...

Page 132: ...int See Storing Documents to Print in the Machine User Guide Full Version Document Size Select the size of the document to print Orientation Specify the orientation of the document Select Portrait or...

Page 133: ...the screen shown in Step 1 On the Devices and Printers screen right click the printer icon of the machine and then click Print Settings to change the default values of the printer settings When you u...

Page 134: ...lect a category from the pop up menu and then specify the paper tray and paper type DZC406 Paper Feed All Pages From Select the tray loaded with the paper to use When you select Auto Select a suitable...

Page 135: ...st of the Document User Guide Full Version You can store documents in the machine Locked Print Hold Print or Stored Print See Storing Documents to Print in the Machine User Guide Full Version Printer...

Page 136: ...screen of the printer driver from the print menu in the application 2 Specify Paper Size Paper Type Orientation and others page 129 Basic Procedure for Printing Documents 3 On the Frequently Used Sett...

Page 137: ...screen of the printer driver from the print menu in the application 2 Specify Paper Size Orientation Paper Type and other settings page 129 Basic Procedure for Printing Documents 3 Select the Two Side...

Page 138: ...16 pages on a single sheet and specify the order to arrange the pages on the sheet 3 2 1 3 2 1 3 1 2 DZB253 Specifying the Combine 2 Originals Function Windows Specify the Combine 2 Originals function...

Page 139: ...ing the Combine 2 Originals Function OS X macOS Specify the Combine 2 Originals function on the Layout menu 1 Open a document to print on the computer and display the setting screen of the printer dri...

Page 140: ...Bottom side of envelopes toward the right of the machine Side to be printed face down EAT886 Flaps closed Bottom side of envelopes toward the right of the machine Side to be printed face up 2 On the...

Page 141: ...er size and paper type Windows EAT622 Document Size Select the envelope size If the envelope size is not included among the options enter the value in Custom Paper Size Paper Type Envelope You can spe...

Page 142: ...X macOS DZC415 Paper Size Select the envelope size If the envelope size is not included among the options select Manage Custom Sizes and enter the value Paper Type Envelope 9 Execute printing 4 Print...

Page 143: ...ts or the Stored Print documents protected by passwords are stored The screen shows the documents corresponding to the entered password and the documents without passwords 3 Select a document to print...

Page 144: ...The machine cannot print a document over 1 GB You can select up to 999 files within 1 GB total If the print job of PDF file is canceled execute printing from a PDF viewer such as Acrobat Reader while...

Page 145: ...e Device screen press Print from Storage Device DZX460 3 Insert a memory storage device in the media slot on the side of the control panel DZW178 4 Press USB or SD Card 5 Select the file to print File...

Page 146: ...r size Quantity Enter the print quantity 2 Sided Select the opening direction of the printed sheet Select Paper Tray Select the paper tray Sort Stack Select whether to print in ordered sets or in a ba...

Page 147: ...ress Book User Guide Full Version Basic Procedure for Sending an E mail 1 Press Scanner on the Home screen 2 Select Scan to Email on the scanner screen DZC504 3 Place the original on the scanner See P...

Page 148: ...ess manually select the destination from the destination history or search for the destination in the address book press and specify the destination DZC506 Press to specify the destination again or se...

Page 149: ...il on the scanner screen DZC504 3 Place the original on the scanner See Placing an Original to Scan User Guide Full Version 4 Press Send Settings on the scanner screen and configure the scan settings...

Page 150: ...address that was entered manually and press Reg to Add Book DZC512 4 Enter the name and other additional information When selecting from the transmission history 1 Press and then select Select from Hi...

Page 151: ...tional information 6 Press OK to close the address book screen after registering the information 7 Press OK to close Select from History screen 8 Press Start on the scanner screen Scanning Documents a...

Page 152: ...s book easily using Scan to Folder Helper See Specifying the Destination of Send to Folder Using the Scan to Folder Helper App User Guide Full Version Using the SMB 3 0 protocol you can save a file in...

Page 153: ...rmation of the computer used to create a shared folder and write down the information on the check list 1 Click Start on the computer and click All apps Windows System Command Prompt 2 Enter ipconfig...

Page 154: ...N ABCD NET TYamada DZC524 USERDNSDOMAIN is not displayed when the login user who executed the command is a local user 6 Check the login password on the computer and write down the information in 3 on...

Page 155: ...d access the folder The user whose information is written down on the check sheet is used in the example shown below 6 Select Everyone under Group or user names and then click Remove 7 Click Add Advan...

Page 156: ...320 14 Click OK to close all windows The access permissions on the folder have been successfully configured If you want to specify access permissions for the folder to allow other users or groups to a...

Page 157: ...Click Software on the left pane and write down the displayed computer name in 1 and the user name in 2 on the check sheet DZC525 When the screen shown above is displayed fill in the sheet as follow C...

Page 158: ...4 Click Sharing select the File Sharing check box and then click Options DZC527 5 Select the check boxes of Share files and folders using SMB and the user account to use for file sharing and then cli...

Page 159: ...Write DZC530 Registering the Created Shared Folder in the Address Book This section describes the procedure for registering a shared folder created in Windows using the information on the check sheet...

Page 160: ...he path name manually If the computer name is YamadaPC 1 on the check sheet and the shared folder name is shared_doc 4 enter as follows YamadaPC shared_doc Selecting a folder from the list Enter the I...

Page 161: ...ecify the settings as required EAT572 11 Press OK 12 Press Home after specifying the settings Basic Procedure for Performing Send to Folder 1 Press Scanner on the Home screen 2 Select To Folder on the...

Page 162: ...n the address book DZC533 To enter the information manually press and select Manual Entry Select SMB as the protocol and enter the required information To specify the destination again press DZC536 6...

Page 163: ...inal is scanned in two tones of black and white Dropout Color The machine scans the original while erasing the specified color Chromatic Color Red Green Blue To specify a color to erase more precisely...

Page 164: ...me When Scanning a Document When adjusting the density Move to the left or right to adjust the density The colors in the scanned image darken as you move the slider to the right Select the Auto Densit...

Page 165: ...ettings under File Type See Scanning an Original as a PDF File with Embedded Text Data User Guide Full Version 4 To send the scanned document to an e mail address press Sender and then specify the sen...

Page 166: ...scanned document will be sent in TIFF format When you specify Gray Scale or Full Color in Original Type the scanned document will be sent in JPEG format If you cannot send the document in JPEG format...

Page 167: ...can also embed the security and digital signature settings and text information in the PDF file See Scanning an Original as a PDF with Security Setting Specified User Guide Full Version See Scanning...

Page 168: ...5 Scan 166...

Page 169: ...72 hours in the factory default configuration Change the settings in Auto Delete File in Document Server to change the period until documents are deleted or to specify not to delete documents automat...

Page 170: ...ns such as paper size or type 6 Press Start When you place the original in the Auto Document Feeder ADF the folder list screen is displayed after scanning the original When you place the original on t...

Page 171: ...er from a Web Browser User Guide Full Version Printing a Document with the Settings Specified When Scanned When printing two or more documents at a time the print settings specified for the first docu...

Page 172: ...top Cancel Printing You can change the number of sets during printing This function can be used only when the Sort function is selected in the printing conditions To change the quantity while printing...

Page 173: ...rint two or more copies enter the quantity using the number keys 4 Press To Printing Screen 5 Change the print settings When specifying Sort you can make a partial print as a test and proceed to print...

Page 174: ...and press Print Specified Page EAT472 If the document is password protected enter the password and press OK To print two or more copies enter the quantity using the number keys 4 Specify the page to p...

Page 175: ...ied Page Select this to print the specified page Specify Range Enter the page printing starts in Start Number and the page printing ends in End Number 5 Press Start Printing Documents in Document Serv...

Page 176: ...6 Document Server 174...

Page 177: ...e machine is 192 168 1 10 If SSL is specified https 192 168 1 10 If SSL is not specified http 192 168 1 10 When you do not know whether SSL is specified on the machine enter the address starting with...

Page 178: ...Host Name in the external DNS server You cannot use the host file When specifying the settings from Web Image Monitor do not log in to the machine from the control panel The setting value may not be r...

Page 179: ...settings Available Not available 1 Depending on the Administrator settings Web Image Monitor Screen EAT375 1 2 3 4 1 Menu Menu items described below are displayed Status Information Displays the mach...

Page 180: ...e View Online Help Now You can view the latest Web Image Monitor Help on the Internet Download Help File You can download Web Image Monitor Help to the computer and view it When you store the download...

Page 181: ...p file stored in the Web server in URL under Set Help URL Target For example when URL of the Help File is http a b c d HELP JA index html enter http a b c d HELP 8 Click OK 9 After completing the proc...

Page 182: ...7 Web Image Monitor 180...

Page 183: ...Sizes and Types To load paper specify the paper type or thickness in Tray Paper Settings of Settings See Tray Paper Settings User Guide Full Version To load thin paper thick paper or other special pa...

Page 184: ...load paper over the limit mark the printed images may become slanted or a paper jam may occur Tray 1 EAT333 Tray 2 5 EAT334 Load paper into every tray in the same way In the following example procedu...

Page 185: ...flat surface 2 Squeeze the clip on the side fence and slide it to match the paper size EAT325 3 Squeeze the end fence and slide it inward to match the standard size EAT326 When loading paper that is...

Page 186: ...ake sure paper is not stacked higher than the upper limit upper line marked inside the tray EAT073 5 Adjust the paper guides to close any gaps Do not move paper loaded in the tray more than a few mill...

Page 187: ...into the machine carefully until it stops EAT062 To avoid paper jams make sure the tray is securely inserted Letterhead paper must be loaded in a specific orientation page 200 Loading Orientation fix...

Page 188: ...bypass tray depends on the paper type page 190 Recommended Paper Sizes and Types After loading paper specify the paper size and type using the control panel When printing a document specify the same...

Page 189: ...00 Loading Orientation fixed Paper or Two sided Paper You can load envelopes into the bypass tray Envelopes must be loaded in a specific orientation page 198 Envelope Orientation and Recommended Statu...

Page 190: ...ertical 8 Enter the vertical size using the number keys and then press 9 Press OK twice 10 After completing the procedure press Home Specifying Paper Type and Thickness Settings If the print settings...

Page 191: ...tray 1 tray 2 tray 3 and tray 4 and make sure Paper Type and Paper Thickness match the loaded paper If Display Automatically in Display Paper Settings in Bypass of Settings Machine Features Settings...

Page 192: ...hick Paper 1 Select the paper size using the paper size dial on the tray A4 A5 A6 81 2 14 81 2 11 51 2 81 2 500 sheets 64 120 g m2 17 lb Bond 44 lb Cover Plain Paper 1 Thick Paper 1 Set the paper size...

Page 193: ...S B6 JIS 81 2 13 81 4 14 81 4 13 8 13 8 10 71 4 101 2 16K 81 2 132 5 500 sheets 64 120 g m2 17 lb Bond 44 lb Cover Plain Paper 1 Thick Paper 1 Custom size Vertical 162 0 356 0 mm Horizontal 92 0 216 0...

Page 194: ...50 inches 100 sheets 2 OHP transparencies A4 81 2 11 4 Label paper adhesive labels A4 2 Envelopes 1 41 8 91 2 37 8 71 2 C5 Env C6 Env DL Env 5 1 Specify the paper size Using the Copy function see Cop...

Page 195: ...ing Orientation fixed Paper or Two sided Paper Setting label paper adhesive labels We recommend that you use specified label paper If paper other than the specified one is used normal operation and qu...

Page 196: ...foil carbon paper or any kind of conductive paper Doing so can result in fire Paper causing faults Do not use any of the following kinds of treated paper Doing so may cause faults Paper for inkjet pr...

Page 197: ...ndition of the paper even when using the recommended paper Paper Storage When storing paper the following precautions should always be followed Do not store paper where it will be exposed to direct su...

Page 198: ...laced on mats made of chlorinated plastic in locations of high temperature for long periods of time When prints are placed in locations of extremely high temperatures such as near a heater 8 Adding Pa...

Page 199: ...r loading paper position the side fences flush against the paper stack When printing on thick smooth paper be sure to fan the paper thoroughly before loading If you do not fan thick paper jams and mis...

Page 200: ...ocal dealer The Duplex function cannot be used with envelopes Set the margins on the top bottom left and right to be 15 mm or more so as to print with adequate quality An image may not be printed clea...

Page 201: ...up When loading envelopes specify the envelope size and thickness page 87 Copying Onto Envelopes Using the Printer Function Orientation of Envelopes Tray 2 5 Bypass Tray Side opening envelopes EAT885...

Page 202: ...or two sided paper correctly Copying onto Letterhead Paper Specify the settings of this machine as described below and then place an original and load the paper Copier Document Server Settings Input...

Page 203: ...d Unit Bypass Tray One sided originals Two sided originals When you specify Letterhead Setting to On Always you can print onto letterhead paper without specifying the paper type in the printer driver...

Page 204: ...ced Place originals in the ADF if they are 356 mm 14 0 inches along the feed direction If you place them on the exposure glass the machine will scan only within the maximum scanning size page 296 Spec...

Page 205: ...e the toner in a dry environment away from direct sunlight and generally under the temperature below 35 C 95 F Keep the toner horizontal when storing it After removing the print cartridge from the mac...

Page 206: ...after the toner has run out and the number of times of communication not recorded in the Records exceeds a total of 200 Replace the toner earlier While the message prompting you to replace the toner i...

Page 207: ...e print cartridge and lift it EAT046 4 Put the used print cartridge in a plastic bag and seal it so that the toner does not spill out EAT124 5 Remove the new print cartridge from the toner kit EAT125...

Page 208: ...10 times to the left and right so that the toner inside it spreads uniformly 10 EAT048 7 Insert the new print cartridge into the machine Press the new print cartridge until it clicks into place EAT050...

Page 209: ...esult in burns or fire Do not leave the following items in a place where children can reach them Toner new or used Toner containers while toner is inside Toner attached parts Precautions When Replacin...

Page 210: ...toner into your eyes flush them with a large amount of water When removing jammed paper replenishing or replacing toner new or used make sure not to inhale toner When removing jammed paper replenishi...

Page 211: ...pe and Asia If you want to discard your used toner container please contact your local sales office If you discard it by yourself treat it as general plastic waste material mainly North America Please...

Page 212: ...or Replacing the Waste Toner Bottle See the video displayed on the control panel of the machine for the procedure to replace the waste toner bottle 1 Press Watch Video EAT714 To display this screen ag...

Page 213: ...eft cover EAT053 2 Remove the waste toner bottle from the machine EAT129 1 2 3 Close the bottle cap and put the full waste toner bottle in a plastic bag and seal it so that the toner does not spill ou...

Page 214: ...e from the toner kit EAT131 5 Open the bottle cap and insert the new waste toner bottle into the machine Leave the cap open EAT054 1 2 Press the new waste toner bottle until it clicks into place EAT05...

Page 215: ...ner including used toner using a vacuum cleaner Absorbed toner may cause ignition or explosion due to electric contact sparks inside the vacuum cleaner However you can use a toner compatible industria...

Page 216: ...skin or clothes and smears them take the following actions If toner comes into contact with your skin wash the affected area thoroughly with soap and water If toner comes into contact with your clothe...

Page 217: ...nt to discard your used waste toner bottle please contact your local sales office If you discard it by yourself treat it as general plastic waste material mainly North America Please see our local com...

Page 218: ...8 Adding Paper and Toner 216...

Page 219: ...If you hear this sound when touching an icon or key you do not have permission to use the function or setting Log in to the machine as a user with permission or consult your user administrator A long...

Page 220: ...ult sound pattern is used as an example in the table above You cannot pause an alert sound that has started The machine continues to emit the sound until the preset sound pattern is completed You can...

Page 221: ...ge as a list Check Status indicator If there is a problem such as a paper jam the Check Status indicator lights up or flashes along with a message displayed on the screen Press Check Status to check t...

Page 222: ...toner Replace the toner when it runs out page 203 Replacing the Toner The waste toner bottle is full or almost full Prepare a replacement waste toner bottle Replace the bottle when it becomes full pa...

Page 223: ...irmation screen with Check Status On the screen check the detailed status of the machine or application 1 Press Check Status DZC703 2 Press Check to check the details and perform the required procedur...

Page 224: ...not lit and then turn on the main power of the machine page 9 Turning On and Off the Power The power of the machine does not come on The power cable is unplugged from the wall outlet Connect the groun...

Page 225: ...screen is displayed User Code authentication is specified Enter the User Code and press OK Consult the user administrator for the user code A function is not executed or you cannot perform an operatio...

Page 226: ...he user does not have permission to use the browser function The help function cannot be used if the user does not have permission to use the browser function If is always grayed out consult the user...

Page 227: ...cover of the ADF and then place originals in the ADF again Do not forcibly load originals into the ADF If the problem persists reduce the number of originals that you place in the ADF The machine doe...

Page 228: ...ne Features Settings System Settings Administrator Tools tab Extended Security You cannot access the machine using Web Image Monitor There is a problem with the connection between the machine and the...

Page 229: ...L TLS Communication is set to Ciphertext Only Click Continue to this website not recommended To specify not to display the message log in to the machine in the administrator mode and specify Ciphertex...

Page 230: ...be resolved by turning off the power waiting for 10 seconds or more after confirming that the main power indicator is turned off and then turning on the power page 9 Turning On and Off the Power When...

Page 231: ...then turn on the power page 9 Turning On and Off the Power Please wait A consumable or supply such as the toner has been replenished Wait a while and do not turn off the power of the machine Turn off...

Page 232: ...firming that the main power indicator is turned off and then turn on the power page 9 Turning On and Off the Power Cover Open Add Toner Add Staples Replace Waste Toner Bottle Original left on exposure...

Page 233: ...n press Start After scanning last original press Finish Scn Duplex copying is specified When not copying onto both sides of paper clear the 1 sided 2 sided and 2 sided 2 sided check boxes Stapling cap...

Page 234: ...image data is corrupted Press Confirm to display the preview screen without a thumbnail If the image data comprises multiple pages press Switch Display Page to display a different page Magazine or Bo...

Page 235: ...ed to the network or the settings of the machine are not correct If you do not need to connect to a network you can specify the setting so this message is not displayed and then Check Status no longer...

Page 236: ...en operate the machine to perform reception For the timeout duration consult the administrator Memory is full Cannot scan more Transmitting only scanned pages The memory is full Press Confirm to retur...

Page 237: ...o SIP server Please check the address setting of the SIP server or other settings of the SIP server The SIP server rejected the registration of the user name Specify the correct SIP Server IP Address...

Page 238: ...rk Check the transfer settings See Transferring a Received Fax Document to E mail Address or Folder User Guide Full Version The destination could not be found when the fax was sent without using the S...

Page 239: ...MTP server Check that free space is available on the SMTP server and the destination computer Network communication has failed Failed to send Please check if the destination is correct The specified d...

Page 240: ...ent to E mail Address or Folder User Guide Full Version The user name and or password registered in the address book are invalid when performing Folder Transfer Select the forwarding destination in th...

Page 241: ...uide Full Version Network communication has failed Failed to send The specified address is invalid A domain name was not specified when sending an e mail without using the SMTP server Specify a host n...

Page 242: ...s Settings System Settings File Transfer tab POP3 IMAP4 Settings Network communication has failed S MIME certificate error has occurred Please check the certificate of both destination and this machin...

Page 243: ...rently valid Please re issue it The user certificate destination certificate and device certificate have expired Install a new user certificate and device certificate See Encrypting Network Communicat...

Page 244: ...ion has failed The line has been disconnected Please check the destination and caller ID notification setting The destination terminated the communication Check that the destination is specified corre...

Page 245: ...h Number 21 and Bit Number 6 in Settings Machine Features Settings Fax Settings Initial Settings tab Parameter Settings to disable displaying the Network communication has failed message Change the se...

Page 246: ...e Features Settings System Settings Administrator Tools tab Program Change Delete Remote Machine on the sub machine Transfer error has occurred Check status of remote machine A network error occurred...

Page 247: ...machine is not connected to the network Check that the machine is connected to the network correctly Connection with the remote machine has failed Check the remote machine status The main machine is t...

Page 248: ...ures Settings System Settings Administrator Tools tab Program Change Delete Remote Machine on the main machine Remote fax is not available because User Code Authentication is active User Code authenti...

Page 249: ...ormally Check that the IP address or host name of the main machine is specified correctly in Settings Machine Features Settings System Settings Administrator Tools tab Program Change Delete Remote Mac...

Page 250: ...tly For details about your network environment consult the network administrator The stored document can be printed page 141 Printing Documents Stored in the Printer from the Control Panel All the rem...

Page 251: ...r Tools tab Consult the device administrator for the settings of the machine The machine administrator can change the setting in Unauthorized Copy Prevention Printing Printer See Administrator Tools S...

Page 252: ...onitor if necessary See Managing the Number of Printed Sheets Using the Classification Code User Guide Full Version Collate has been cancelled The sort function was canceled Turn off the power of the...

Page 253: ...led The hard disk is malfunctioning If the message persists even after you have turned the power off and then on consider repairing the machine Document Server is not available to use Cannot store Use...

Page 254: ...e no longer needed See Erasing Documents from Document Server User Guide Full Version Exceeded max number of pages Auto An exceeded max number of pages error occurred while storing a document printed...

Page 255: ...in the Machine User Guide Full Version See Erasing Documents from Document Server User Guide Full Version Hardware Problem HDD An error is occurring on the hard disk of the USB interface Turn off the...

Page 256: ...ed in the receive buffer Reduce the transmission data Increase the value in I O Buffer on the Settings Machine Features Settings Printer Settings Host Interface tab Information for user authentication...

Page 257: ...y error has occurred while printing from the printer driver PCL 6 In the printer driver change Vector Raster to Raster in the Detailed Settings tab Print Quality Advanced menu Memory Retrieval Error T...

Page 258: ...specified in Settings Tray Paper Settings page 181 Loading Paper into the Paper Tray Parallel I F board has a problem An error has occurred in the parallel interface Turn off the power of the machine...

Page 259: ...1 4 101 2 16K Staple position that can be specified on different paper orientation and print data orientation See Stapling Printed Pages IM 600SRF Only User Guide Full Version Incorrect finisher is sp...

Page 260: ...ber while saving the capture data Erase documents that are no longer needed See Erasing Documents from Document Server User Guide Full Version The print job has been cancelled because capture file s c...

Page 261: ...sult the user administrator The user administrator can change the access permissions in the address book See Confirming the Available Functions User Guide Full Version Memory storage device not detect...

Page 262: ...command or illegal command error occurred and printing was canceled Check that the data is correct 92 Error displayed in the error history Printing is canceled from the control panel To perform printi...

Page 263: ...errors may be printed on the Configuration Page Check the Configuration Page in conjunction with the error log See List Test Print User Guide Full Version When a Message Appears While Using the Print...

Page 264: ...th the side to scan facing down When scanning on the ADF place the original with the side to scan facing up All pages in the scanned original were determined to be blank when Delete Blank Page is spec...

Page 265: ...flash memory device is unavailable for use Check that the external media is formatted in FAT16 or FAT32 and write encryption or protection is not enabled on the media Check that the external media is...

Page 266: ...file names see Specifying the File Name on our website Exceeded max page capacity per file Press Send to send the scanned data or press Cancel Sending to delete The scan could not be completed becaus...

Page 267: ...specifying Scan Ratio Specify Size exceeds the limit Decrease Send Settings Resolution Specify a smaller paper size in Send Settings Scan Ratio Specify Size Exceeded max data capacity Check the scanni...

Page 268: ...umber of pages that can be scanned by this machine was exceeded during the scanned data was written to the memory storage device Reduce the number of documents to be written to the memory storage devi...

Page 269: ...ed in the address book A folder specified by Manual Entry is included among the programmed destinations Register the destination in the address book of the machine and then register it to a program Pr...

Page 270: ...he programmed destinations You cannot recall a destination specified with a protection code in a program Specify this destination individually To program this destination cancel the protection code an...

Page 271: ...cured or protected by a password Use media that is formatted for FAT16 or FAT32 Try another SD card or USB flash memory Turn off the power of the machine wait for 10 seconds or more after confirming t...

Page 272: ...er administrator can change the access permissions in the address book See Confirming the Available Functions User Guide Full Version Cannot add any more scanning mode The maximum number of scanning m...

Page 273: ...ange that can be specified on the machine Specify the scan condition within the range that can be specified on the machine page 296 List of Specifications A malfunction is occurring in the driver Rest...

Page 274: ...ver restart the computer and then install the TWAIN driver again Insufficient memory Reduce the scanning area The memory allocated for the scanner function is insufficient Reduce the scan size or reso...

Page 275: ...that the host name of the machine is configured in Network Connection Tool that is installed with the TWAIN driver See Installing the TWAIN Driver User Guide Full Version The IPv6 address could not b...

Page 276: ...cified wait a while until the server becomes ready for processing If authentication is not possible even after waiting for a while consult your administrator There is no response from the scanner Ther...

Page 277: ...NMPv3 encrypted communication is enabled on the machine Register the SNMPv3 authentication information in Network Connection Tool that is installed on the computer with the TWAIN driver For the SNMPv3...

Page 278: ...ns or function settings have been cleared Please re select the settings A destination is being registered and devices are being configured using Web Image Monitor Wait until the message disappears and...

Page 279: ...s is in progress Internal cooling fan is active The fan installed in the vent for cooling the interior of the machine became active after a large number of pages has been printed You may hear a rotati...

Page 280: ...machine IP address to the exception list in the firewall function You can check the IP address in Check Status Network You do not have the privileges to use this function The logged in user does not...

Page 281: ...ng off the power of the machine page 9 Turning On and Off the Power If the problem persists consult your service representative Messages that Appear When Machine Login Fails Check the error code displ...

Page 282: ...Settings Administrator Tools tab Extended Security Authentication has failed B W L0206 002 An incorrect login user name or password was entered Enter the correct login user name and password A user ha...

Page 283: ...fficient due to too many authentication requests Try again later Authentication has failed W0400 202 sAMAccountName was used as the login user name when a user in the child domain logged in under a pa...

Page 284: ...Check whether the realm name registered on the clock at the KDC key distribution center and the clock of the device are synchronized 3 No connection is established to the authentication server Enter...

Page 285: ...er name login user name password and information entered into the search filter are correct Note that authentication cannot be performed if obtaining DN of the login user name under the representative...

Page 286: ...is sAMAccountName user Do not use UserPrincipalName user domain xxx co jp as the user name Check whether the name in Group is correctly specified including the case sensitivity in Settings Machine Fe...

Page 287: ...han five minutes The clock on the machine can be adjusted in Settings Machine Features Settings System Settings Timer Settings tab Set Time Kerberos authentication fails if auto obtaining of KDC in Wi...

Page 288: ...e card authentication device has been removed or is not connected properly Connect the card authentication device again Connect the card authentication device to the USB2 0 Interface Type A on the bac...

Page 289: ...Management Others tab User Management LDAP Authentication Info See Registering a User in the Address Book and Specifying the Login Information User Guide Full Version Messages that Appear When There...

Page 290: ...for the S MIME signature Check the device certificate procedure described in place of XXX The device certificate used for the digital signature in PDF or PDF A is missing or invalid The destination ca...

Page 291: ...ion because an error has occurred Could not restore the firmware because the required data does not exist The firmware from Application Site has not been updated The firmware cannot be recovered JavaT...

Page 292: ...p or injure your fingers When replacing paper or removing jammed paper close the front cover and do these tasks one tray at a time Close all the paper trays before opening the front cover to remove ja...

Page 293: ...message B appears carefully remove jammed paper from behind the registration roller EAT772 If a paper misfeed occurs remove paper left in the machine or caught among parts of the machine If you notice...

Page 294: ...tore paper in an environment where the humidity is below 70 Once the packaging material containing the paper has been opened place the paper in a plastic bag to keep it dry Is the cut surface of the p...

Page 295: ...sh the paper tray slowly in to the machine If the tray is pushed with force the side fence may move slightly Is the bypass tray used correctly Set the machine in a location where the bypass tray and t...

Page 296: ...o check Solution if applicable Do the paper size and the setting in Settings Tray Paper Settings match Specify a setting that matches the loaded paper in Paper Size Press Home after specifying the set...

Page 297: ...machine mainly Europe and Asia If the label contains the following your machine is a region A model CODE XXXX 27 29 220 240 V mainly North America If the label contains the following your machine is a...

Page 298: ...guration Desktop Memory 2 GB Hard disk size 320 GB Copy process Laser beam scanning and electro photographic printing Exposure glass Stationary original exposure type Scan method Flatbed scanning Warm...

Page 299: ...Vertical 105 to 216 mm 4 2 to 8 5 inches 2 Horizontal 148 to 356 mm 5 9 to 14 0 inches Originals Sheet book three dimensional object Copy size Tray 1 Bypass Tray page 190 Recommended Paper Sizes and...

Page 300: ...Trailing edge Approx 4 0 mm 0 16 inches 3 Left edge 4 0 2 5 mm 0 16 0 10 inches 4 Right edge Approx 4 0 mm 0 16 inches Preset reproduction ratio mainly Europe and Asia Preset reproduction ratios Enlar...

Page 301: ...ption Main unit only mainly Europe and Asia IM 550F Ready 88 2 W During printing 710 W Maximum 1500 W IM 600F Ready 88 0 W During printing 758 W Maximum 1500 W IM 600SRF Ready 93 8 W During printing 7...

Page 302: ...umption Complete system mainly North America Maximum 1500 W or less The complete system consists of the main unit four 500 sheet paper feed units wireless LAN board and an expansion memory Dimensions...

Page 303: ...A Noise emission Sound power level Complete system IM 550F Stand by 30 8 dB A Copying 73 6 dB A IM 600F Stand by 30 9 dB A Copying 73 8 dB A IM 600SRF Stand by 31 0 dB A Copying 74 5 dB A Noise emissi...

Page 304: ...cordance with ISO 7779 Sound pressure levels are measured from the position of the bystander The complete system of the IM 550F IM 600F IM 600SRF consists of the main unit four 500 sheet paper feed un...

Page 305: ...s Number of pages supported by memory sorting Maximum 2 000 pages Copy A4 original Approx 2 000 pages Printer A4 600 dpi 1 bit Approx 2 000 pages Under the printer mode the number of pages that can be...

Page 306: ...400 24 000 21 600 19 200 16 800 14 400 12 000 9 600 7 200 4 800 2 400 bps auto shift down system 1 For Super Fine transmission an expansion memory optional is required 2 JBIG transmission cannot be p...

Page 307: ...matic detection and printing of appended TIFF F MH files and ASCII text Memory reception only 1 Full mode 2 For superfine character transmission an expansion memory optional is required IP Fax Transmi...

Page 308: ...ine via a VoIP gateway 1 For detail character and superfine character transmission an expansion memory optional is required Validated Peripherals Item Specifications Gateway T 38 compliant InnovaPhone...

Page 309: ...hotfix 09 70300 17 Siemens HiPath8000 Operation confirmed with SIP Software version Voice redundant v4 Alcatel OXE 4 1 503 Operation confirmed with SIP Software version 4 1 503 FaxBack FMIS Operation...

Page 310: ...P IP Protocols for sending files to folders SMB FTP TCP IP E mail format Single Multi part MIME Conversion File formats TIFF MH MR MMR compression PDF PDF A When you select PDF or PDF A for the file f...

Page 311: ...ption method S MIME E mail receiving functions Automatically detects and outputs JPEG and PDF documents attached to received e mail Specifications for Printer To connect the machine to the network use...

Page 312: ...rallel interface IEEE 802 11a b g n wireless LAN interface File format converter Device server option Network protocol TCP IP IPv4 IPv6 USB interface Transmission spec USB 2 0 Standard Connectable dev...

Page 313: ...ent mode the print speed may be slower Specifications for Scanner To connect the machine to the network use a LAN cable supporting 1000BASE T 100BASE TX and 10BASE T The length of the usable cable is...

Page 314: ...t Original Chart Scanning speed differs depending on the operating environment of the machine and computer scan settings and the content of originals Tone Black White 2 tones Full Color Gray Scale 256...

Page 315: ...sion To specify High Compression PDF for the PDF type the following settings are required Selecting Gray Scale or Full Color for Send Settings Selecting other than Scan Ratio under Send Settings Selec...

Page 316: ...00 dpi 400 dpi or 600 dpi for Resolution under Send Settings Selecting other than Preview Specifying PDF File Type PDF A Fixed under System Settings to Off Network TWAIN Scanner Item Specifications Sc...

Page 317: ...e SADF mode LT LG Mixed Sizes mode Original Orientation mode Custom Size originals mode Original size One sided A4 A6 81 2 14 51 2 81 2 Two sided A4 A6 81 2 14 51 2 81 2 Original weight 50 120 g m2 13...

Page 318: ...te that the available channels frequency ranges and locations to use the wireless LAN are subject to the regulations of the country or region where the printer is used Be sure to use the wireless LAN...

Page 319: ...11 and 36 52 cannot be used because of the specifications and the configuration of the access point The channel in use might differ depending on the country Specifications for Device Server Option Ite...

Page 320: ...cannot select an item from the destination list in the address book and enter the value manually at the same time Maximum number of characters entered in an e mail address 128 alphanumeric characters...

Page 321: ...the FTP protocol 64 characters Maximum number of characters in a path name specified for the FTP protocol 256 characters Maximum number of characters in a user name specified for the FTP protocol 64 a...

Page 322: ...550 Number of destinations that can be specified when sending a document by Send Email 500 Up to 100 items can be specified when entering an item manually including the items specified by LDAP search...

Page 323: ...rea may vary due to the paper size or settings of the printer driver The outside of the printable area can be printed due to the settings of the printer driver or printing condition however the print...

Page 324: ...Paper is loaded here You can load up to 500 sheets of paper 2 Caster Table for Paper Feed Unit To use the paper feed unit attach the caster table Allows you to move the machine easily Guide to Functi...

Page 325: ...an IEEE 1284 cable Wireless LAN board Allows you to communicate over wireless LAN File format converter Allows you to download documents that are stored in the Document Server to the computer mainly...

Page 326: ...The Ethernet interface and wireless LAN board cannot be used simultaneously 10 Specifications for the Machine 324...

Page 327: ...Functions Function Reference Option Transmission of Super Fine resolution See Sending a Fax at the Image Quality Suitable for the Original User Guide Full Version Expansion Memory Reception of Fine or...

Page 328: ...t Data User Guide Full Version OCR unit Others Function Reference Option Wireless LAN communication See Connecting to a Wireless LAN User Guide Full Version Wireless LAN board Parallel Interface Conne...

Page 329: ...Function Reference Option mainly North America Specifying the HDD authentication code Enhanced Security HDD Functions Requiring Optional Configurations 327...

Page 330: ...n Scanning an Original for Memory Transmission Memory Transmission 3 3 3 7 Immediate Transmission 3 3 Reception Memory Reception 3 3 3 7 Printing Received Data 7 7 8 Printer Data Reception Print Print...

Page 331: ...Booklet Magazine ID Card Copy Image Repeat Margin Adjustment Centering Erase Center Border Background Numbering Stamp 1 Covers Designate Slip Sheet Sort Stack Staple Store File Function selected first...

Page 332: ...10 Specifications for the Machine 330...

Page 333: ...an open program in which manufacturers participate voluntarily Targeted products are computers monitors printers facsimiles copiers scanners and multi function devices Energy Star standards and logos...

Page 334: ...d Software Architecture application installed in the machine User Information on Electrical and Electronic Equipment mainly Europe Users in the countries where this symbol shown in this section has be...

Page 335: ...Accumulator Symbol For EU countries only mainly Europe In accordance with the Battery Directive 2006 66 EC Article 20 Information for end users Annex II the above symbol is printed on batteries and ac...

Page 336: ...nce with local regulations For details about the return program please refer to the Web page below or consult your service person https www ricoh return com Energy efficiency The amount of electricity...

Page 337: ...the U S and other countries Microsoft Windows Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft Corp in the United States and or other countries PictBrid...

Page 338: ...ver 2008 R2 Enterprise The product names of Windows Server 2012 are as follows Microsoft Windows Server 2012 Foundation Microsoft Windows Server 2012 Essentials Microsoft Windows Server 2012 Standard...

Page 339: ...product names used herein are for identification purposes only and might be trademarks of their respective companies We disclaim any and all rights to those marks Microsoft product screen shots reprin...

Page 340: ...MEMO 338...

Page 341: ...MEMO 339...

Page 342: ...MEMO 340 EN GB EN US EN AU D0BW 7024...

Page 343: ...2019...

Page 344: ...D0BW 7024 AU EN US EN GB EN...

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