Ricoh IM 550 Series, User Manual, Page: 260 / 344

Message Cause Solution and reference
"The print job has
been cancelled
because capture
file(s) could not be
stored: Exceeded
max. memory." The amount of
available space on
the hard disk
became low while
saving the capture
data. • Reduce the size of the document to send.
• Erase documents that are no longer needed.
See "Deleting Documents Stored in the Machine",
User Guide (Full Version).
See "Erasing Documents from Document Server",
User Guide (Full Version).
"The print job has
been cancelled
because capture
file(s) could not be
stored: Exceeded
max. number of
files." The number of
documents stored in
the machine
exceeded the
maximum number
while saving the
capture data. Erase documents that are no longer needed.
See "Erasing Documents from Document Server", User
Guide (Full Version).
"The print job has
been cancelled
because capture
file(s) could not be
stored: Exceeded
max. number of
pages per file." The number of
pages stored in the
machine exceeded
the maximum
number while
saving the capture
data. • Reduce the number of pages in the document to
send.
• Erase documents that are no longer needed.
See "Erasing Documents from Document Server",
User Guide (Full Version).
"The selected paper
size is not
supported. This job
has been
cancelled." A paper size that
cannot be fed on
the machine was
specified and
printing was
canceled by the
auto job cancel
function that was
activated. Print the document on paper of a size that can be fed on
the machine.
9. Troubleshooting
258