Ricoh IM 550 Series, User Manual, Page: 281 / 344

Message Cause Solution and reference
"Self checking..." The machine is
performing image
adjustment
operations. The machine may perform periodic maintenance
during operations. The frequency and duration of
maintenance depends on the humidity,
temperature, and printing factors such as number
of prints, paper size, and paper type. Wait for the
machine to resume operation.
"Incompatible USB device
has been connected.
Check the USB device." The machine
accidentally
detected a USB
cable as unusable
because dust
accumulated in the
USB port. • Clean the USB ports on the back side and the
back left side of the machine after turning off
the power of the machine.
page 9 "Turning On and Off the Power"
• If the problem persists, consult your service
representative.
Messages that Appear When Machine Login Fails
Check the error code displayed with the "Authentication has failed." message, and taken the necessary
action.
• The letter at the beginning of the error code indicates the type of authentication specified on the
machine.
• B: Basic authentication
• W: Windows authentication
• L: LDAP authentication
Message Cause Solution and reference
"Authentication has
failed."
B/W/L0103-000 An operation in the
TWAIN supporting
application was
performed from the
computer while a user
was logged in to the
machine or performing
the login procedure. Check whether another user is logged in to the
machine, and then perform the operation.
When Other Messages Appear
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