Ricoh IM 550 Series, User Manual, Page: 261 / 344

Message Cause Solution and reference
"The selected paper
type is not
supported. This job
has been
cancelled." A paper type that
cannot be fed on
the machine was
specified and
printing was
canceled by the
auto job cancel
function that was
activated. Print the document on paper of a type that can be fed
on the machine.
"You do not have a
privilege to use this
function. This job has
been cancelled." Authentication
information is not
registered correctly
in the printer driver. Specify the authentication information in the printer
driver. For the authentication information, consult the
user administrator.
See "Specifying Login Information in the Printer Driver",
User Guide (Full Version).
The user registered
in the printer driver
does not have
permission to use
the printer function. Consult the user administrator. The user administrator
can change the access permissions in the address book.
See "Confirming the Available Functions", User Guide
(Full Version).
"Memory storage
device not detected.
Insert the device." An SD card or USB
flash memory
device is not
recognized
properly. • Use an SD card with a maximum capacity of 32
GB or a USB flash memory that supports USB 2.0.
• An SD card or USB flash memory may not be
recognized in some situations such as if the media
is inserted before the application starts. Insert the
SD card or USB flash memory after the application
has started.
• Do not use an SD card or USB flash memory that is
not secured or protected by a password.
• Use media that is formatted for FAT16 or FAT32.
• Try another SD card or USB flash memory.
• Turn off the power of the machine, wait for 10
seconds or more after confirming that the main
power indicator is turned off, and then turn on the
power.
When a Message Appears While Using the Printer Function
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