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Payment

OPERATOR PROCEDURES

Partial Tender:

Use this procedure for partial or split tender. This is a transaction

where part of the meal is paid with a credit card, and part is paid

with a different credit card or cash.

Enter the amount to be placed on the credit card.

Press the credit card key. The screen displays the amount still due.

Enter the amount tendered.

Press CASH.

[ charge amount ]

[ cash amount ]

AMEX

CASH

Note: If "Re-enter" displays, this procedure is not allowed on your system.

Charge Account

Numbers:

If your charge keys require an account number entry, you can use

this procedure to finalize a credit card transaction.

Enter the customer's charge account number (1-16 digits).

Press the ACCT # key.

Enter the charge total.

Press the appropriate credit card key.

[ account # ]

[ charge total ]

ACCT

DSCOVR

Coded Charge Keys

To save space on your keyboard, your system may be programmed with a coded charge or

"Charge Look-Up" key. With this procedure, a single key accesses all the credit cards your

restaurant accepts. Refer to the procedure you need for your transaction.

Panasonic 5000 Version 4.0 Operating Instructions - Rev. 2.0

2-47

Summary of Contents for 5000 Series

Page 1: ...Workstation Operating Instructions 5000 Series Version 4 0 Model No JS 500WS Please read this manual carefully and keep this documentation in a safe place for future referene OP500V4 0698 2 ...

Page 2: ......

Page 3: ...heck 1 10 Workstation Keys 1 11 Operator Procedures 2 1 Overview 2 1 Cashier Log On Log Off 2 2 Server Log On Log Off 2 4 Destination Keys 2 6 Table 2 7 Cover Count 2 8 Person 2 9 PLU Menu Items 2 10 Tare Weight 2 15 PLU Shift Keys 2 17 Preparation Instructions 2 19 Condiments 2 21 Error Correction 2 23 Clear 2 23 Error Correct Last Item Void 2 23 Previous Item Voids 2 23 Cursor Voids 2 24 All Voi...

Page 4: ...t 2 42 Tax Exemption 2 43 Payment 2 43 Cash Payment 2 43 Check Payment 2 44 Charge Payment 2 45 Currency Exchange 2 50 Coded Currency Exchange Key 2 50 Individual Currency Exchange Keys 2 52 Non Sale Operations 2 53 No Sale 2 53 Receipt Stop 2 53 Receipt Issue 2 53 Received on Account 2 54 Paid Out 2 55 Time Attendance 2 57 Clock In 2 57 Clock In with Job Code Entry 2 57 Clock Out for Breaks 2 58 ...

Page 5: ...Reader to Recall a Check 3 11 Previous Item Display 3 12 Person Numbers Seat Numbers 3 13 Servicing a Recalled Check 3 13 Check Recall Procedure Summary 3 14 Printing a Guest Check 3 15 Check Print 3 15 Multiple Check Print 3 16 Direct Check Print 3 17 Check Print by Person 3 17 Paying a Guest Check 3 20 Check Paid 3 20 Multiple Checks Paid 3 21 Direct Check Paid 3 22 Check Paid by Person 3 22 Che...

Page 6: ... Programs 4 28 PLU Shift Level Program 4 28 Multiple Price Levels 4 30 Starting Order 4 31 Remote Steering 4 33 Drawer Assignment 4 35 Server Disable 4 38 Starting Guest Check Number 4 40 Inventory 4 42 Actual Inventory 4 42 Receipts 4 44 Transfer In 4 46 Transfer Out 4 48 Raw Waste 4 50 Inventory Notes 4 52 Inventory Reporting 4 52 Reports 4 55 Report Summary Chart 4 56 Report Key Sequences 4 58 ...

Page 7: ...m 31 Cashier File Programming 5 41 Program 32 Server File Programming 5 43 Program 33 Date Time Program 5 45 Program 34 Summary Major and Minor Group Program 5 46 5 49 Program 35 PLU Programming 5 50 Program 36 Coupon File 5 56 Program 37 Negative File 5 58 Program 39 Tare Weight Program 5 59 Program 50 Program Printouts 5 61 Program 51 KPS Standard Menu 5 62 Program 52 Store Forward 5 64 Program ...

Page 8: ...art 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in...

Page 9: ...registered trademark of Matsushita Electric Industrial Co Ltd Other brands and their products are trademarks or registered trademarks of their respective holders and should be noted as such Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 vii ...

Page 10: ...ent is subject to change without notice Panasonic reserves the right to make changes to this material and shall not be held responsible for any damages which may result from reliance on this material viii Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 11: ...on how to recycle or properly dispose of the battery in your area This product has a fluorescent lamp that contains a small amount of mercury It also contains lead in some components Disposal of these materials may be regulated in your community due to environmental considerations For disposal or recycling information please contact your local authorities or the Electronics Industries Alliance htt...

Page 12: ...the standard workstation operations on a key by key basis The key explanations are organized in the order in which they are most frequently used Section 3 Applications covers the basic steps you follow to register a transaction from start to finish It includes the procedures for opening servicing recalling and paying a guest check Section 4 Manager Operations covers the operations that are always ...

Page 13: ......

Page 14: ...e keylock positions are accessed by three different keys REG MGR and PRG You must have access to the required key before you can turn to or from a particular position The keylock positions and their range of access are described in the following chart Keylock Positions and Operations P2 MGR REG P3 Closed Off or Idle Closed REG Operating Registration Mode MGR Reports X1 Z1 and Period to Date Traini...

Page 15: ... without affecting or resetting the totals Training Mode Training Mode lets you put the workstation in practice mode New cashiers and servers can use this to get hands on system experience without affecting totals Z1 Mode Z1 Mode lists all the reports you can reset on a daily basis including System Close and System Open All daily reports taken from this menu are reset to zero PTD Period to Date Re...

Page 16: ...es you a running subtotal of the items you have entered so far When you finalize the transaction the payment displays beneath the total Your screen holds up to six lines of menu items at one time If you add more than six items the system holds the first items off screen so you can see the new entries Items continue to scroll off the screen until your order is finished To review an item you entered...

Page 17: ...ve keylock positions determine the workstation operating mode as well as the level of access Soft security levels help control access to the programs and procedures listed on the menu screens Cashiers managers and servers can log on with preset keys code numbers or by running an employee card through the optional magnetic card reader Retained or Standard Guest Check Tracking maintains the customer...

Page 18: ...6 Class Match Codes help ensure that valid condiments or preparation instructions are entered with the selected menu item Prioritized print and display options move the item to a preselected arrangement on the screen and customer receipt Void search verifies item registration to increase the security of void entries Previous Item Void Last Item Void All Void and Delete functions help simplify and ...

Page 19: ...l or a portion of the transaction depending upon your system programming The Check Print function allows you print a clear concise account of the customer s order which can be presented to the customer in lieu of a hard copy guest check Cash Check Gift Certificate Redemption and up to ten Charge keys can be assigned to your keyboard to simplify transaction payment Credit cards can be run through t...

Page 20: ...ay historical file to help you predict preparation requirements for a particular day and time Product Comparison Reports compare today s sales with the previous four weeks sales to adjust preparation in response to current trends System Open and System Close report options provide single command options for consolidating and resetting daily totals Time Attendance Reports detail regular and overtim...

Page 21: ...stem Receipt Printer allows shared print communications Up to 20 Guest Checks can be linked for payment Shared direct connect printer Allow up to six color video workstations per system Include Flash ROM capability Special price PLU allows override of preset PLU Build and store Calculation tables for custom report totals Use the optional Magnetic Card Reader to activate Guest Checks Color KVS capa...

Page 22: ...check Direct RS 232C Printers are available for receipt and journal print handling Kitchen Video System KVS is available with four operating mode options Park Serve Mode Park Serve Split Screen Remote CRT RCRT Mode Kitchen Preparation Station KPS PC Polling is available via RS 232C A Scale is available via RS 232C to give you improved control over bulk item registration Coin Dispensers can be adde...

Page 23: ...RE 1 BAKE POT 2 00 1 SCAMPI 11 50 1 SALAD 3 95 HOUSE TAX 1 82 TOTL 32 22 Programmable Logo Table Server Items Prices Tax Total Current Balance Check Guests Server GCK 123 GST 2 TABL 5 DAVID SRVR 11 1 NY STRIP 12 95 RARE 1 BAKE POT 2 00 1 SCAMPI 11 50 1 SALAD 3 95 HOUSE CKPD 30 40 TAX 1 82 TOTL 32 22 TIP 5 00 AMEX 37 22 Table Recap of Items ordered optional Check Paid Total Tax Total Charge Tip Pay...

Page 24: ... two like coded or open entries within a transaction The ALL VOID key cancels all of the items you have entered within the current ALL VOID transaction In guest check operations it cancels all items entered within the Service Check Print or Check Paid transaction You can also use it to escape from a check you may accidentally have accessed Use the BREAK key when you clock out at the beginning of a...

Page 25: ... be programmed with individual keys for each of the credit card you accept Visa MasterCard Amex Discover etc Use the CHECK key to close a transaction for which a personal check is tendered CHECK as payment You can use the CHECK key to recall an open guest check After you recall the CHECK check with this key you can add new items or make any other necessary adjustments Other commonly used terms for...

Page 26: ...ely sends the items you have entered to the kitchen printers or videos This key registers the coupon that has been programmed to work with the item you CPN enter After it verifies the coupon eligibility this key registers a preset amount or may ask for an amount entry depending upon your application program This key converts the current transaction total to a foreign rate of exchange Your CURR EXC...

Page 27: ...o void the last item ERR CORR you entered This key can only be used to void the last item In many applications this function is combined under the VOID key Use the GIFT RDM Gift Certificate Redeemed key when the customer tenders a GIFT RDM portion of the transaction with a gift certificate This key may be programmed with a preset amount or may require an amount entry depending upon your program Th...

Page 28: ...many of the program screens you can also use this key to display the options associated with status lines The NEW CHECK key opens a guest check with a previous balance of zero This NEW CHECK key may ask you to enter a check number generate its own check numbers or allow you to use the Magnetic Card Reader to open new guest checks as defined by your application program NO SALE You can use the NO SA...

Page 29: ...so use this key within the report screens to access an item by its PLU number PLU Shift keys are used to modify your menu items often by size or preparation PLU SHIFT requirement These keys are labelled to match their use within your restaurant Small Medium and Large are examples of commonly used shift keys Press PROMO before an item to change the item price to zero within a transaction PROMO This...

Page 30: ... of a transaction or shift SVR Your system can be programmed with individual server keys or a coded server key as needed This key creates an interim total or balance which you can later recall for SVC additions deletions print or payment Two SERVICE keys are available The SBTL Subtotal key displays the transaction total including any applicable SBTL sales tax at any point in the transaction This k...

Page 31: ...l be labelled to match their function on your system for example EMPL MEAL 10 DISC DISC SR CIT DISC etc Use the VOID key for Previous Item Voids VOID cannot be used outside of a VOID transaction however in guest check transactions manager controlled voids of items registered in previous service transactions may be allowed Use the SPECIAL PRICE key to enter an open amount to a preset PLU SPCL PRICE...

Page 32: ...a particular key on your workstation keyboard At times you must enter a number price amount etc before you press a key In the procedure descriptions numeric entries are indicated with brackets Keys normally included on your keyboard are indicated in boxes as shown in the example below table TABLE In this example the brackets indicate that you use the number keys to enter the table number After you...

Page 33: ...y use code numbers to log on Or if you are using the Magnetic Card Reader you may use an employee card for log on Refer to the procedure that has been selected for your restaurant Individual Cashier Keys If your workstation keyboard has a separate key for each cashier you can log on by simply pressing the appropriate cashier key If Call Manager or a similar message displays when you attempt to log...

Page 34: ...ou cashier CSHR CSHR Employee Card Log On If you use the Magnetic Card Reader for log on each employee is issued an employee card which has an encoded number When you are ready to log on press the CSHR key Then run or swipe your employee card through the reader swipe card CSHR Cashier Log Off Log off is not usually required If a new cashier will operate this workstation simply log on the new cashi...

Page 35: ...ode number If you are using the Magnetic Card Reader you may log on with an employee card Refer to the procedure that has been selected for your restaurant Individual Server Keys If your keyboard includes a separate key for each server you simply press your server key to log on SAM 11 15 LVL1 REG SAM DAVE The server appears above the cashier after log on Coded Server Numbers To save keyboard space...

Page 36: ...SVR Server Log Off In many applications the server number automatically logs off after each transaction If so you need not use the server log off procedure If your number stays on the system until you leave you must log off at the end of your shift This helps prevent others from using your number while you are away The procedure you use for log off depends upon the procedure you use for log on If ...

Page 37: ...e Thru are two commonly used destination keys If you need to specify a destination for the order you are entering press the appropriate key The system automatically calculates any special taxes for the destination DRIVE THRU EAT IN or TAKE OUT or 11 15 LVL1 REG 003 EAT IN SAM DAVE The Destination you selected displays below the REG Mode message 2 6 Panasonic 5000 Version 4 0 Operating Instructions...

Page 38: ...s ordered Enter the number of the table and press the TABLE key table TABLE 11 15 LVL1 REG TABL 2 003 EAT IN SAM DAVE Your entry appears above the Check or Order Note The Table entry described here applies specifically to a notation of the table number In a check tracking environment you may use the table number to open a customer guest check This last type of table number entry is described in th...

Page 39: ...ests GUESTS Your entry displays beside the table number as shown below 11 15 LVL1 REG TABLE2 GST2 003 EAT IN SAM DAVE Your entry displays beside the Table number Note If your entry is too low or if additional guests join the party before the transaction is finalized you can increase the guest count Enter the new number of guests and press the GUEST key If for example you start the check with two g...

Page 40: ...person person items PERSON The person number displays above the items as shown below PRSN 1 11 15 LVL1 REG 1 TOSS SAL 3 15 TABLE GST2 003 TAX 19 TOTL 3 34 SAM DAVE Note Your entry is limited by the number of guests you enter If your system is set for true person numbering and you enter 2 for the number of guests you can only enter Person 1 and Person 2 If your system is set for seat numbering and ...

Page 41: ...m They are labelled with the name of the item they represent To register this type of item you simply press the appropriate menu item key NY STRIP The screen displays the item you selected Tax and Total lines are also updated PRSN 1 11 15 LVL1 REG 1 NY STRIP 8 95 TABLE GST2 003 EAT IN TAX 45 TOTL 9 40 SAM DAVE Preset PLU Multiplication To register more than one of the same Preset PLU item use the ...

Page 42: ...screen displays the item you selected In most instances the code number does not display with your entry Your program can be set to display the number if necessary 1 SPEC 1 8 35 11 15 LVL1 REG TABLE GST2 003 TAX 40 TOTL 8 75 SAM DAVE Coded PLU Multiplication To register more than one of the same item you can use the multiplication feature to simplify your entries First enter the quantity of like i...

Page 43: ...Misc Food Misc Bar etc price MISC FOOD Note If a HALO High Amount Lock Out error message displays you have attempted to enter an amount too high for this key The high amount limit is set in your program 1 MISC 2 50 11 15 LVL1 REG TABLE GST2 003 TAX 25 TOTL 2 75 SAM DAVE Open PLU Multiplication You can use the multiplication feature to register a quantity of the same item First enter the quantity y...

Page 44: ... kilogram may vary For example you may have several different types of candy that are sold by the pound The price varies from one type to another After you place the candy on the scale you specify its base price to complete entry For open scale PLUs place the item on the scale When the scale has settled press SCALE The weight displays at the lower right corner of the screen Enter the base price th...

Page 45: ...When the weight has settled press SCALE Then press the Preset PLU key In the following example the Salad Bar key is a preset Scale PLU place item on scale SCALE SALAD BAR Note If the scale has not settled when you press the Preset PLU key you see an error message This is because the workstation cannot get a reading of the weight it must use to determine the item cost Make sure the scale weight has...

Page 46: ...a 2 ounce container the 2 ounces can automatically be deducted from the pasta weight If the tare weight is built into the item use the normal procedures to register your scale item The tare is automatically subtracted from the item weight and the customer pays only for the net weight of the item If however the bulk item is placed in a variety of containers you must manually enter a tare weight Thi...

Page 47: ...e per pound or kilogram of the item Then press the Open Scale PLU key item on scale price 2 SCALE CANDY Scale Decimal Multiplication The 5000 system permits decimal quantity multiplication This feature is only available if the scale functions are enabled for your system and the scale is not connected to the workstation Use the following procedures to enter a decimal quantity Enter the weight of th...

Page 48: ...gical for the item either before or after the item Some items can be programmed to require two shift keys Refer to the necessary procedure Single Shift Before the Item Shift keys describing size are usually pressed before the item Some examples would include Small Juice or Large Juice Press the appropriate shift key then press the item SMALL JUICE The Shift key adjusts the pricing and description ...

Page 49: ...shifted item To enter multiple quantities of the same item enter the quantity ordered Next enter the item and its appropriate Shift key Double Shift Some of your menu items can require two shift keys If a double shift is required the screen holds the item until you press both shift keys You can usually enter the shifts in any order If an Enter Shift or similar message displays you did not register...

Page 50: ...tion but the customer asks for a special order use the following procedure to enter the selection Press the item ordered Press the requested preparation In the following example Plain is a preparation instruction TOAST PLAIN Required Preparation Instructions Some items always need a preparation entry When you enter this type of item the screen prompts you to enter the preparation It may also displ...

Page 51: ...rom the screen listing you do not need to continue to Step 3 3 If your screen does not list your selections locate the preparation you need If the preparation is listed on your keyboard press the preparation you need If your selection is a coded PLU enter its PLU number and press the PLU key or PLU RARE PLU Your selection displays immediately below the item to which it was applied 1 NY STRIP 8 95 ...

Page 52: ...em ordered does not require a condiment use this procedure to enter the selection 1 Press the item ordered 2 Press the requested condiment s CHEZ BURG MUST ONION Required Condiments Some items always require a condiment or side dish entry These items prompt you to make a selection You may get a one line message if you forget to enter a condiment Or your screen may instead display a list of valid c...

Page 53: ...list shown selects Ranch 1 1 Note If Flag 188 1 to activate the staydown mode the list of condiments continues to display until you select another item press the CLEAR key or finalize the transaction 3 If the screen does not list your selections locate the condiment you need If it is listed on your keyboard press the appropriate condiment key If your selection is a coded PLU enter its PLU number a...

Page 54: ... Void To erase the last item you entered you can use the Error Correct procedure This procedure only works for your last entry If you have an ERROR CORRECT key on your keyboard use it for last item voids If you do not have an ERROR CORRECT key you can use VOID for last item voids To perform a last item void press ERROR CORRECT or VOID Your last entry is removed from the screen or ERROR CORR VOID P...

Page 55: ... Previous Item Void procedure voids the last entry shown on your screen To simplify voiding under these conditions you can use the cursor keys to move to the item you want to void In the screen example on the next page two like items were registered with different preparation instructions NY Strip Rare and NY Strip Well If you use the Previous Item Void procedure the well done NY Strip will be voi...

Page 56: ...e In a check tracking system you can use All Void to escape from a guest check If for example you enter items on the wrong check you can press ALL VOID to escape and start over All Void cancels the last entries so you can re enter them on the correct guest check Delete Delete allows you to void an item after the transaction is paid When you press DELETE your workstation is placed in a void mode Ev...

Page 57: ...HEF SALAD O J DELETE 11 15 LVL1 REG 1 CHEF SAL 7 95 TABLE GST2 1 O J 95 003 TAX 40 TOTL 9 30 SAM DAVE 2 After you enter all of the items you need to delete close the transaction with the same payment key you originally used For example if the original wrong transaction was closed with the CASH key also use the CASH key for the Delete transaction This helps ensure that all totals are accurately upd...

Page 58: ...r all items you must delete finalize the transaction Then use the same payment key used for the original transaction For example if the original wrong transaction was closed with the CASH key use the CASH key for the Delete transaction or other payment key CASH Note Follow your normal procedure for closing a transaction If for example you normally use Subtotal Eat In Take Out etc you must also use...

Page 59: ...ansaction You can add new items if necessary or close the transaction with the procedures you normally use Coupons Each of your menu items can be linked to three different coupons When you press one of the coupon keys with an item the system performs a look up It checks to see which coupon is programmed for the item and automatically registers the amount This look up process includes a procedure c...

Page 60: ...med to accept an open entry An Open Coupon key allows you to specify the applicable coupon amount Use this procedure for this type of coupon Before you attempt the open coupon procedure make sure you register the item the coupon affects 1 After you register the item enter the amount of the coupon 2 Press COUP 3 Press the item to which the coupon applies amount COUP HAM CHEZ If your coupon was acce...

Page 61: ... If you get a HALO High Amount Lock Out message you have entered an amount too high for this coupon entry 1 HAM CHZ 6 95 11 15 LVL1 REG 1 HAMCOUP 95 TABLE GST2 003 TAX 24 TOTL 6 24 SAM DAVE 2 30 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 62: ...y to display the total without tax For example you can press TAX SHIFT 1 TAX SHIFT 2 SBTL to display the subtotal without tax 1 or tax 2 Discount Subtotal Your keyboard may include another type of subtotal key Discount Subtotal This key may be used with the Universal Keys to see how much of the transaction is discountable It helps you apply a discount to the specific items that allow a discount To...

Page 63: ...nsaction see the Subtotal Discount procedure Finally if the discount applies only to discountable items see the Discount Subtotal procedure By Item Item Discount keys affect one item at a time For this type of discount you must press the DISC immediately after the item as shown here The discounted amount shows below the item SALAD BAR SR CIT DISC By Subtotal Subtotal Discounts apply to all items y...

Page 64: ...ecify the percentage rate before you press the Discount key Manual Discount Keys can be performed by Item by Subtotal or by Discount Subtotal Refer to the procedure you need By Item Manual Item Discounts are applied to one item at a time You must enter the discount immediately after the item This example shows a 25 manual discount RIB EYE 2 5 DISC By Subtotal Use this procedure to apply a discount...

Page 65: ...Subtotal or by Surcharge Subtotal Refer to the procedure you need By Item Item Surcharges add a percentage to one item at a time Enter the item then press the Surcharge key DELI PLATE SUR CHRG By Subtotal This type of surcharge adds a preset percentage to all items you entered in the transaction A 15 gratuity is a commonly used example of a subtotal surcharge 1 Enter all of the items ordered 2 Pre...

Page 66: ...al Surcharges If the surcharge percentage rate varies from transaction to transaction your Surcharge key can programmed with a manual percentage You must enter the percentage rate before you press the Surcharge key Manual Surcharges can be applied by Item by Subtotal or by Surcharge Subtotal Refer to the procedure you need By Item Item Surcharges affect only one item at a time You must enter the S...

Page 67: ... If only certain items can be surcharged use the Surcharge Subtotal key with the Surcharge This determines how much of the total can be surcharged and calculates the correct percentage 1 Enter all items ordered 2 Press SRCH SBTL 3 Enter the percentage rate 4 Press SURCHARGE The example here shows a 15 Surcharge CHIC SAND FRIES SRCH SBTL 1 5 SUR CHRG Note This procedure can require manager authoriz...

Page 68: ...ely after the item A promo can be entered up until the transaction is finalized or serviced You must enter the item at its original price before you attempt the promo On the customer receipt or guest check the word FREE appears next to the free item along with the regular price with a negative value ie 3 00 of the item If more than one of the same item is free of charge the number of items and the...

Page 69: ...d or serviced 1 Enter the items ordered 2 Use the cursor keys to place the cursor on the item you want to promote 3 Press the PROMO key enter item s move cursor PROMO Two for One Specials If your restaurant offers a Buy one Get one free special you can use PROMO to enter the special price 1 Enter the items at their original price 2 Promo half of the order as shown here 2 RIB EYE PROMO 1 RIB EYE 2 ...

Page 70: ... procedure to register a gift certificate sale Press the GC SOLD key G C SOLD Open G C Sold Keys If your restaurant offers gift certificates in varying dollar amounts your workstation can be programmed with an Open Gift Certificate Sold key This key lets you specify the amount of the gift certificate purchase 1 Enter the amount of the gift certificate 2 Press the G C SOLD key An example of a 10 00...

Page 71: ...estaurant offers a variety of gift certificate coupons you may have only one G C Redemption key This key allows you to enter any amount needed Use this procedure for open redemption 1 Enter the amount of the certificate being redeemed 2 Press G C REDEEM The amount you enter is subtracted from the customer transaction This example shows a 5 00 gift certificate redemption 5 0 0 G C REDEEM Note Your ...

Page 72: ...entries are applied toward your total daily tips Charge Tips You can enter gratuities added to a credit card using the CHARGE TIP key After you enter Charge Tip you must finalize the transaction with one of the credit card keys Your entry is included in the charge total Note For this type of tip you may also use the Automatic Charge Tip procedure described on the next page 1 Enter the amount of th...

Page 73: ...low you to reverse a programmed tax status You can use these keys with your menu items your Subtotal key or your payment keys as needed If your state has only one tax rate you need only one TAX SHIFT key If you have more than one tax rate your keyboard may include an individual TAX SHIFT key for each of the rates They are labeled to match the rate they adjust In general to reverse the programmed t...

Page 74: ... you have already entered and all items you enter later in the transaction Once you press NO TAX you cannot reverse it all items in the transaction are registered tax free Press NO TAX NO TAX Note If you have more than one tax rate you can use the TAX SHIFT keys to strip one tax at a time The NO TAX key removes all sales taxes Payment Your keyboard includes keys corresponding to the forms of payme...

Page 75: ...Due displays tender the amount on the Check or Credit Card key If a Re enter message appears your workstation program prevents under tendering and split tendering Check Payment When the customer pays with a personal check close your transaction with the CHECK key This key can be programmed to require a number of options You may for example need to enter an account number or the check amount The wo...

Page 76: ...mber and expiration date It also determines the type of credit card Visa MasterCard American Express etc If the credit card is very worn and does not scan use the manual procedure for Individual or Coded Credit Cards described on the next pages of this section Exact Tender If the customer wants to charge the entire transaction to the credit card run or swipe the credit card through the Magnetic Ca...

Page 77: ... the method of tender Exact Tender Overtender Partial Tender and Charge with Account Number Entry Refer to the description for your transaction Exact Tender Use this procedure if the charge covers the entire amount of the customer total Press the appropriate credit card key VISA Overtender with Automatic Tip Some systems allow you to overtender a credit card The overtender amount automatically bec...

Page 78: ...allowed on your system Charge Account Numbers If your charge keys require an account number entry you can use this procedure to finalize a credit card transaction 1 Enter the customer s charge account number 1 16 digits 2 Press the ACCT key 3 Enter the charge total 4 Press the appropriate credit card key account charge total ACCT DSCOVR Coded Charge Keys To save space on your keyboard your system ...

Page 79: ...50 TOTL 9 85 SAM DAVE You can press CLEAR to clear this display or continue to one of the following credit card procedures Exact Tender 1 Enter the number of the credit card you need 2 Press CHARGE LOOK UP credit card CHRG LK UP Split Tender If you are using a coded charge use this procedure for split tender This is where part of the transaction is paid with a credit card and part with another cre...

Page 80: ...nd cash enter the amount tendered and press CASH after the initial charge entry Charge Account Numbers If your charge key requires an account number use this procedure to close your credit card transactions 1 Enter the customer s account number 1 16 digits 2 Press ACCT 3 Enter the credit card number you need 4 Press CHARGE LOOK UP account credit card ACCT CHRG LK UP Panasonic 5000 Version 4 0 Oper...

Page 81: ...umber For this type of currency exchange use this procedure to convert the transaction total to the appropriate foreign currency 1 Enter all of the items ordered 2 If you already know the number of the exchange rate you need go to step 3 If you are not sure about the numbers press the RATE key RATE The screen lists the first set of exchange rates and their associated numbers as shown here 11 15 LV...

Page 82: ... customer gives you two Canadian dollars enter 2 00 and press CASH amount CASH Note If you owe the customer change the change amount displays in your local currency A sample receipt is shown below PANASONIC 5000 SYSTEM 1 FISH SN 2 95 1 STEAK SN 3 15 1 SALAD 3 45 1 MILK 1 50 1 ICE TEA 1 20 1 SM COLA 1 20 TAX 81 TOTL 14 26 Total Local Currency RATE 2 5000 Exchange Rate EXTL 35 65 Converted Total EXC...

Page 83: ...eign currency you are tendering 4 Press the appropriate payment Cash Charge etc key amount tendered CASH Note If you owe the customer change the change amount displays on your screen Change displays in your normal currency A sample receipt is shown below PANASONIC 5000 SYSTEM 1 SALMON 15 95 1 NY STRIP 11 95 RICE 1 COFFEE 1 00 1 ICE TEA 1 20 TAX 1 81 TOTL 31 91 Total Local Currency RATE 2 5000 Exch...

Page 84: ...SALE CASH Receipt Stop Receipt Stop toggles the customer receipt on and off Press it once to turn off the receipt Press it a second time to turn on the receipt You cannot change the receipt status in the middle of a transaction You must wait until the transaction is finalized An RS displays next to the time whenever the receipt is turned off Press RCPT STOP as needed to turn on or turn off the cus...

Page 85: ...ion Note If MGR Mode is required for your R A key press EAT IN or TAKE OUT before you turn the keylock to MGR Mode Then follow the steps below 1 Press the R A key 2 Enter the amount you received 3 Press CASH 4 Press R A again amount received R A CASH R A You can enter more than one amount at a time if necessary 5 Press the R A key 6 Enter the first amount 7 Press CASH 8 Enter the next amount 9 Pre...

Page 86: ... your P O key press EAT IN or TAKE OUT or another destination key before you turn the keylock to MGR Mode Then follow the steps below 1 Press P O 2 Enter the amount you need to remove from the drawer 3 Press CASH 4 Press P O again The amount you enter is subtracted from the CAID Cash in Drawer total amount paid out P O CASH P O If you have multiple P O entries you can enter all of them at the same...

Page 87: ...SH Repeat as needed When all of the amounts have been subtracted press P O to finalize your entry amount paid out P O CASH amount paid out CASH amount paid out CASH amount paid out CASH P O 2 56 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 88: ... If everything is correct press CLOCK IN again 4 If MGR Mode is required turn to MGR Mode before you perform the next steps employee verify information CLOCK IN CLOCK IN Note If you use employee cards for clock in press CLOCK IN then run your card through the Magnetic Card Reader Press CLOCK IN again Clock In with Job Code Entry 1 Enter your employee number 2 Press CLOCK IN 3 Enter the number asso...

Page 89: ...BREAK 3 Check the displayed information If you entered the wrong number press CLEAR If everything is correct press BREAK again employee verify information BREAK BREAK Note If you use employee cards press BREAK then run your card through the Magnetic Card Reader Press BREAK again BREAK OUT 002 STEVE MGR JOB 1 CSHR 1 NOV 15 94 0001 No1836 11 15 01 Return from Break 1 Enter your employee number 2 Pre...

Page 90: ...out at the end of a shift If you are not compensated for breaks you may also use this procedure when you leave at the beginning of a break 1 Enter your employee number 2 Press CLOCK OUT 3 Make sure the displayed information is correct If you entered the wrong number press CLEAR and start over 4 If everything is correct press CLOCK OUT again If MGR Mode is required turn the keylock to MGR Mode befo...

Page 91: ...tendance PANASONIC 5000 TIME OUT 002 STEVE 08 59 11 15 B MGR 11 30 13 00 MGR 13 30 18 00 MGR MGR 008 26H TOTL 8 26H 00H TIPS 00 CSHR 1 NOV 15 94 0001 No1844 18 00 01 2 60 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 92: ...e number You may also be asked to enter a Person before you enter items These entries can be optional or required depending upon your programming Where Section 2 described the keys individually this section is designed to show you how the keys work together It covers some of the most frequently used sequences The procedures are divided into the four steps involved in table service operations Start...

Page 93: ...tries you use for your restaurant operations A sample transaction outlining the order of the key sequences is also provided Cover Count When you start a new check one of your first steps may be to record the number of guests or covers represented on the check In some instances this entry is optional If it is required and you forget to enter the number of guests a message displays to remind you Use...

Page 94: ...ent Four procedures can open a new check System Assigned Guest Checks Operator Assigned Guest Checks Phone Number Assigned Guest Checks and Magnetic Card Reader opened Guest Checks Your system is set for the method most convenient and suitable for your daily operations Refer to the procedure used for your system Note If the additional order display screen is enabled when this procedure is started ...

Page 95: ...or table NEW CHECK Note The check number displays on your screen below the time You can now enter the items ordered When all items are entered use the Service procedure to store the customer s order Phone Number Assigned Guest Checks With this procedure depending on system programming you manually enter the phone number of the customer placing the order For instance a customer can call your restau...

Page 96: ...tems The 5000 system allows you to separate the items by person or seat number If you separate the items in your order you can later print a separate check for each person in the party Even if you do not need separate checks these entries help expediters serve the order to the correct person You can track items by person number or seat number Both procedures are basically the same With person numb...

Page 97: ...epeat as needed until all items are entered seat item item SEAT seat item item SEAT Servicing a New Check After you open the guest check you can enter the items the customer has ordered so far in the transaction Even when you enter all of the items you do not want to close the guest check in case the customer later asks for additional items Service allows you to store the customer s order so you c...

Page 98: ...eos Service relays the orders to their appropriate destinations You can recall the order as needed to add new items or make adjustments See Recalling a Guest Check for this procedure Coded Service To save space on your keyboard you may have a single Service key that accesses both service areas The service areas are assigned a number 1 or 2 that is entered on the Service key Use this procedure if y...

Page 99: ...R server SVR SVR 2 Enter the number of guests of guests GUESTS 3 Enter the Table table TABLE 4 Press the NEW CHECK key NEW CHECK 5 Enter the Person or Seat person PRSN or seat SEAT 6 Enter the items ordered items 7 Repeat Steps 5 and 6 as needed 8 Press SERVICE SERVICE Note If you use hard copy guest checks place the check in the printer before you press SERVICE 3 8 Panasonic 5000 Version 4 0 Oper...

Page 100: ...guests GUESTS 3 Enter the Table table TABLE 4 Enter the Check check 5 Press the NEW CHECK key NEW CHECK 6 Enter the Person or Seat person PRSN or seat SEAT 7 Enter the items ordered items 8 Repeat Steps 6 and 7 as needed 9 Press SERVICE SERVICE Note If your checks are printed on a hard copy guest check place the check in the printer before you press the SERVICE key Panasonic 5000 Version 4 0 Opera...

Page 101: ...Enter your Server server or SVR server SVR SVR 2 Enter the customers phone number phone number 3 Press the PHONE ORDER key PHONE ORDER 4 Enter the items ordered items 5 Press SERVICE SERVICE Note If your checks are printed on a hard copy guest check place the check in the printer before you press the SERVICE key 3 10 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 102: ...of the check or table you need to recall 2 Press the Check Recall CHECK or TABLE key check CHECK Notes If a Not Found message displays when you enter the check number this check may not be open Make sure you used the correct check number When you recall the guest check the items you have already entered for this guest check do not display If you want to review the items you entered earlier see the...

Page 103: ...splays on your screen You can press MENU LOOK UP as often as needed to cycle through all items entered for this guest check After you review the items you can add new items to the order or press SERVICE to store the check balance Review of Items by Person Use the next procedure to view the items you entered for a particular person on the guest check 1 After you have entered your server number and ...

Page 104: ...tems When all items are entered use Service to store the new balance Servicing a Recalled Check After you have entered everything needed for this recalled check you must press SERVICE to store the check again The complete customer balance is stored so you can make additional entries to this check when necessary SERVICE Note If you are printing checks on a Slip Printer remember to place the check i...

Page 105: ...uest check you want to recall check 3 Press CHECK or Check Recall CHECK 4 Enter the Person or Seat associated with the new items person or seat PRSN SEAT 5 Enter the items ordered items 6 Repeat Steps 4 and 5 as needed 7 Press SERVICE SERVICE Note If your checks are printed on a hard copy guest check place the check in the printer before you press the SERVICE key 3 14 Panasonic 5000 Version 4 0 Op...

Page 106: ...ystem has this restriction a Call Manager message displays whenever you attempt to print an extra copy of the check Your manager must authorize the second printing by turning the keylock to MGR Mode Check Print Use this procedure to print all information for all persons associated with the guest check 1 Make sure your server number is entered 2 Enter the number of the check you want to print 3 Pre...

Page 107: ... want to combine their check balances you can use this procedure which provides a single consolidated printout of the two balances 1 Make sure your server number is entered 2 Enter the number of the first check you want to print 3 Press CHECK PRINT 4 Enter the number of the next check you want to include in this printout 5 Press CHECK PRINT again 6 Press SERVICE to finalize and print check check C...

Page 108: ...ou press any key CLEAR SERVER etc before you press the CHECK PRINT key Direct Check Print is not allowed Check Print by Person If you identify person or seat numbers throughout the guest check transaction you have several options at Check Print With person numbering you can print a separate check for each person in the party You can also combine one person s balance with another Or you can print a...

Page 109: ...ortcut described on the next page Separate Checks for all Persons To print a separate check for everyone at a table This shortcut lets you separate the balances for several persons at a time 1 Make sure your server number is entered 2 Enter the check number 3 Press CHECK PRINT 4 Enter the number of the first person 5 Press PRSN 6 Press CONT Continue to go to the next person 7 Enter the next person...

Page 110: ... Combined Balances If you are using person or seat numbers you can combine balances of two or more people on the guest check Use this procedure to add check balances together 1 Make sure your server number is entered 2 Enter the number of the guest check 3 Press CHECK PRINT 4 Enter the number of the first person 5 Press PRSN 6 Enter the number of the next person 7 Press PRSN Repeat for each person...

Page 111: ...he check If you are using person numbers you can close the balance of a single person on the guest check and leave remaining check balance open Refer to the procedure needed for your transaction Check Paid Use the following Check Paid procedure to close a guest check 1 Make sure your server number is entered 2 Enter the number of the check you are closing 3 Press CHECK PAID At this point you can a...

Page 112: ... combine the balances of two checks or tables use the following procedure to close the guest check The system lets you link up to 20 Guest Checks for payment 1 Make sure your server number is logged 2 Enter the number of the first check you want to close 3 Press CHECK PAID 4 Enter the number of the check you are adding to the first check 5 Press CHECK PAID again 6 At this point you can add new ite...

Page 113: ...s enter a charge tip or tender amount 3 To finalize the check press the appropriate payment key or swipe the credit card through the Magnetic Card Reader SERVICE CHECK PAID CASH SERVICE CHECK PAID AMEX charge tip swipe card SERVICE CHECK PAID CHRG TIP Check Paid by Person If you are using person or seat numbers for your transactions you have some additional options at Check Paid You can for exampl...

Page 114: ...type of payment you received Some examples of this procedure are shown next check person CHECK PAID PRSN CASH check person charge tip CHECK PAID PRSN AMEX Check Paid for Combined Persons The procedure below allows you to combine and close the balances of two or more persons at a table The remaining check balance stays open so you can add items if necessary 1 Make sure your server number is entered...

Page 115: ... the system assigns guest check numbers 1 Enter your Server server or SVR server SVR SVR 2 Enter the number of the check you want to pay check 3 Press CHECK PAID CHECK PAID 4 Enter any additional items items 5 Enter the charge tip where applicable tip amount CHRG TIP 6 Enter the amount tendered if required amount tendered 7 Press the appropriate payment key or or other payment CASH VISA 3 24 Panas...

Page 116: ...e printer before pressing the payment key Check Paid via Magnetic Card Reader You indicate you want to pay the check swipe the Guest Check Card and then press the media key you intend to use for payment Swipe Card CHECK PAID CASH Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 3 25 ...

Page 117: ...e the screen looks virtually identical to the screen you see in REG Mode If you are outside of a transaction when you turn to MGR Mode the MGR Mode menu displays This menu lists everything you can access from this keylock position With the exception of the Programming option this section covers all manager operations available in MGR Mode It includes the procedures for Manager Override Training Mo...

Page 118: ...ssage displays use this procedure to log onto the system If Enter Manager displays leave your keylock in MGR Mode position 1 Press CSHR Cashier 2 Enter your manager number 1 7 digits 3 Press CSHR again Your name replaces the cashier s name in the lower left corner of the display manager CSHR CSHR Notes 1 If after you enter your code number you still cannot select a particular option your number ma...

Page 119: ...so be needed when a limit is exceeded You may for example have a 1 00 limit on your coupons or a 10 00 limit on an open gift certificate An authorized person or manager can override these limits if necessary Use the next procedure whenever a REG Mode operation displays the Call Manager message Turn your workstation keylock to the MGR position and repeat the portion of the transaction that requires...

Page 120: ...PORT 4 TRAINING 5 PROGRAMMING1 MIKE 2 To select an option listed on this menu enter the number listed to the left your selection 3 Press CASH option CASH Your system advances to the menu you selected This menu has a new list of options that relate to your original selection For example if you select Option 4 Training from the menu shown your screen gives you options to turn on or turn off Training...

Page 121: ...u enter affect only the Training Grand Total Use these procedures to turn on or turn off Training Mode Turning On Training Mode Use this procedure to place the workstation in Training Mode 1 Turn the keylock to MGR position The MGR Mode menu is displayed 2 Select the Training Mode option The Training Mode menu shown here is displayed 4 CASH Note If Enter Manager displays you must enter a valid man...

Page 122: ...dure to resume normal REG Mode operations 1 Make sure all training mode transactions and checks are closed before you start 2 When all Training Mode transactions are finalized turn the keylock to MGR Mode 3 Select Training Mode The Training Mode menu shown here is displayed 4 CASH Note If Enter Manager displays you must enter a valid manager number before you can continue See Manager Log on 11 15 ...

Page 123: ...d Tender Correction functions are only available within MGR Mode although your system may allow deposits during the System Close Report You can use these functions to add information to your reports or make your report totals more accurate Refer to the Received on Account Paid Out Deposit or Tender Correct procedure you need Received on Account The Received on Account R A function increases the ca...

Page 124: ... the previous example The screen advances to the menu shown next 3 CASH 1 R A 11 15 LVL1 MGR 2 R A 2 R A P O 3 P O N CASH 4 P O 2 5 DEPOSIT 6 TENDER CORRECT MIKE Note The option names on your screen may vary from the above example 4 Options 1 and 2 on the above example R A and R A 2 are both types of Received on Account functions Select the option you need or 1 2 CASH 5 Enter the amount you receiv...

Page 125: ...e it when the amount of cash in your drawer exceeds the recommended limit or to enter a final cash pickup at the end of a shift Use the following procedure to enter a Paid Out from the MGR Mode menu 1 Turn the keylock to MGR Mode 2 Select the X PRGM option Your screen advances to the X1 Mode menu illustrated in the example below 1 CASH 1 STOREWIDE REPORT 11 15 LVL1 MGR 2 TERMINAL REPORT X1 MODE 3 ...

Page 126: ...bove example P O and Pick up are both types of Paid Out functions Select the option that applies to the type of Paid Out you are entering or 3 4 CASH 5 Enter the amount you are paying out amount CASH Note If you enter an incorrect amount you can enter the incorrect amount press VOID then press CASH To escape from this screen press CASH 6 Press CASH once to return to the X1 Mode menu 7 Press it aga...

Page 127: ... used when the entry is optional 1 Turn your keylock to MGR Mode 2 Select the X PRGM option Your screen advances to the X1 Mode menu 1 CASH 3 Select Option 3 Your screen advances to the menu shown next 3 CASH 1 R A 11 15 LVL1 MGR 2 R A 2 R A P O 3 P O 4 PICK UP 5 DEPOSIT 6 TENDER CORRECT ANDY Note The option names on your screen may vary from the above example 4 Select the Deposit option Your scre...

Page 128: ...r the deposit amount line deposit amount SBTL CASH Note If you make a mistake return to the line with the error Re enter the incorrect amount press VOID then press CASH 7 Repeat Step 5 for each deposit you need to enter 8 When all deposits are entered press CASH CASH 9 Verify your entries If you need to make changes go back to Step 5 If everything is correct press CASH to go back to the X1 Mode me...

Page 129: ...ment total to another 1 Turn the keylock to MGR Mode 2 Use the following sequence to select the R A P O option Option 3 on your screen The screen advances to this new menu 1 CASH 3 CASH 3 Select Tender Correct The screen advances to the Tender Correction screen shown below If Enter Manager appears you must enter your manager number before continuing See Manager Log on 6 CASH TENDER CORRECT 11 15 L...

Page 130: ... tendered 10 00 on the Cash key enter 11 and press CASH 8 Make sure your cursor appears on Line 3 To If it does not enter 3 and press CSHR 9 Enter the number of the correct payment key for the transaction 10 Press CASH payment 3 CSHR CASH If for example 10 00 should have been tendered on Charge 1 enter 1 and press CASH 11 Make sure all your entries are correct If not make any adjustments now 12 Wh...

Page 131: ...f their shift you can use this option to manually enter the clock in time Or if an employee clocks in with the wrong job code you can correct the job code assignment You can enter daily edits until you reset the daily Timekeeping Report Once you reset this report today s totals are added into the Weekly Report 1 Turn the keylock at the System Master to MGR Mode 2 Select the X1 PRGM option 3 Select...

Page 132: ... SBTL 2 10 15 12 30B 1 JOB CASH 3 13 30 15 30 2 TIME IN OUT 4 15 45 18 00 1 BREAK GEORGE Note The B next to an employee s hours indicates a break entry 6 Move the cursor to the line 1 4 that has the entry you must change line SBTL 7 To change the job code assignment go to step 6 To change a time entry enter the new time 8 Press the CLOCK IN CLOCK OUT or BREAK key depending upon the entry you are c...

Page 133: ...keeping Reports with an asterisk 12 Repeat Steps 3 7 for each additional employee who has hours you must change 13 Press CASH twice to go back to the MGR Mode menu CASH CASH The system prints a receipt to show the changes you entered A sample of this printout is shown here Employee Correction Employee Correction DAILY EDIT 001 IN 09 00 08 00 001 JOB 02 JOB 01 JACK JULY 4 94 0001 No0246 13 35 01 Ty...

Page 134: ...eekly Z2 Timekeeping Report When you reset this report the weekly totals are transferred to the monthly report area 1 Turn the keylock at the System Master to MGR Mode 2 Select the X1 Mode PRGM option 3 Select the Time Clock Data Review Edit option 1 CASH 4 CASH The screen advances to the Time Clock Edit Review Menu shown here 11 15 LVL1 X1 TIME EDIT REVIEW 1 DAILY EDIT 2 WEEKLY EDIT N CASH 3 PERI...

Page 135: ...e cursor to the line 1 4 with the entry you must change line SBTL 7 If you are changing the regular hours for this job code enter the correct number of hours and press CLOCK IN If you are changing the overtime hours enter the correction and press CLOCK OUT Regular hours correct hours CLOCK IN or Overtime correct hours CLOCK OUT 8 Repeat Steps 4 and 5 for each correction you need to enter for this ...

Page 136: ... job code You use the Monthly Edit procedure if you must adjust any of the employees cumulative monthly hours You can make changes to the monthly totals at any point prior to resetting the Monthly Z3 Timekeeping Report 1 Turn the keylock on the System Master to MGR Mode 2 Select the X1 PRGM option 3 Select the Time Clock Data Review Edit option 1 CASH 4 CASH The screen advances to the Time Clock E...

Page 137: ... the employee has worked for each of his available job codes You cannot change the listed job codes assignments 6 Move the cursor to the line 1 4 with the entry you must change line SBTL 7 If you are changing the regular hours for this job code enter the correct number of hours and press CLOCK IN If you are changing the overtime hours enter the correction and press CLOCK OUT Regular hours correct ...

Page 138: ... can use the following procedure to transfer the open checks to a new server Server Transfer can be accomplished in two manners You may transfer a one check or a block of checks at a time Refer to the most convenient procedure Transferring One Guest Check at a Time If the server has only one outstanding check you can use the Server Transfer procedure described below This procedure which transfers ...

Page 139: ...ess for as many open checks as needed To transfer a block of checks see the procedure on the next page Transferring a Range of Checks To transfer a block of open checks to a new server you can use the MGR Mode Server Transfer procedure This procedure is listed under the X1 Mode menu You can use it whenever you need to transfer several open checks from one server to another 1 Turn the keylock to th...

Page 140: ...rver SVR 5 Enter the first check number in the range you are going to transfer 6 Press CHECK or Check Recall or PB key 7 Make sure you enter the lowest number in the block of checks being transferred Your entry displays next to the Begin line check CHECK Note If you are not sure which checks are outstanding you can take an open check report To transfer all open checks assigned to this server you c...

Page 141: ...ts the transferred checks for your reference Press CASH to escape this menu CASH 12 Press CASH again to return to the MGR Mode menu CASH Server Close The last option listed on the X1 Mode menu is Server Close Use Server Close at the end of a shift to declare tips and report the servers daily totals Note Server Close is not listed in the initial X1 Mode screen You can press the Cursor Up key to vie...

Page 142: ...he number go to Step 4 If you do not know the server number repeat as needed SBTL 4 Enter the number of the server you need to close server CASH Note The cursor displays beside the server number you selected If you entered the wrong server number repeat Step 4 5 Press CASH again to start the Server Close If this server has open checks the system lists them for you You should close or transfer the ...

Page 143: ...ared and the Estimated Tip is also optional 7 Enter the cash tips you want to declare cash tip amount CASH 8 If the sum of the Cash Tips and Charge Tips is less than the Estimated Tips amount your screen can display the difference in reverse video Repeat Step 7 if necessary 9 Verify your entries and make any necessary changes 10 If everything is correct press CASH to start the report CASH 11 Press...

Page 144: ...r keyboard into a particular PLU shift level The shift level you select remains active until you change it It affects every menu item you enter Remember your items must be programmed to accommodate this function If your program does not accommodate the level you select Invalid displays each time you attempt to register an item Use this procedure to adjust the shift level for this workstation 1 Tur...

Page 145: ...xample above 3 Select the Program option Your screen lists the X1 Mode programs 5 CASH 1 PLU SHIFT 11 15 LVL1 MGR 2 ORDER START X1 PROGRAM 3 REMOTE STEERING 4 DRAWER ASSIGN 5 SERVER DISABLE 6 GCK START PAUL 4 Select the PLU Shift Level program Your screen displays the PLU Shift Level menu The current shift level setting also displays for reference 1 CASH Panasonic 5000 Version 4 0 Operating Instru...

Page 146: ...H 7 Press CASH a second time to return to the MGR Mode menu CASH Note If Invalid displays when you attempt to register an item you may have selected an invalid shift level or your system may not be set up for shift levels Multiple Price Levels In addition to using Price Levels via the shift key your system lets you set the pricing for specific days of the week and times of the day You set the time...

Page 147: ...ps at each workstation with an Order you want to change 1 Turn your keylock to MGR Mode 2 Select the X PRGM option The screen displays the X1 Mode menu shown below If Enter Manager displays you must enter your manager number before continuing 1 CASH 1 STOREWIDE REPORT 11 15 LVL1 MGR 2 TERMINAL REPORT X1 MODE 3 R A P O 4 TIME CLOCK DATA EDIT 5 PROGRAM 6 SERVER TRANSFER PAUL 3 Select the Program opt...

Page 148: ...station 1 issues orders 101 through 199 Workstation 2 issues orders 201 through 299 etc order CASH ODR START 11 15 LVL1 X1 PROGRAM ODR 01 CASH PAUL Note The order number you selected displays In the above example the selected order number is 01 7 Press CASH to return to the X1 Mode menu You can remain in this menu to select another X1 Mode function if necessary CASH 8 Press CASH a second time to r...

Page 149: ... direct the Steer Flags to a remote kitchen printer or a kitchen video monitor 1 Turn your keylock to MGR Mode 2 Select the X PRGM option Your screen advances to the X1 Mode menu 1 CASH 3 Select the Program option The screen lists the X1 Mode programs If Enter Manager displays you must enter your manager number before you can continue with this procedure See the Manager Log on Procedure 5 CASH 1 P...

Page 150: ...de the R P Steer message correspond to Steer Flags S F 6 through 1 In each position enter the 2 digit number of the printer or workstation to which the Steer Flag is directed CASH A B C D E F A enter the Printer for S F 6 D enter the Printer for S F 3 B enter the Printer for S F 5 E enter the Printer for S F 2 C enter the Printer for S F 4 F enter the Printer for S F 1 Note Enter 0 for any positio...

Page 151: ...VS for S F 2 C enter the KVS for S F 4 F enter the KVS for S F 1 Note Use the following entries 1 KVS 1 CRT 1 4 KVS 2 CRT 1 2 KVS 1 CRT 2 5 KVS 2 CRT 2 3 KVS 1 CRT 3 6 KVS 2 CRT 3 Enter a zero 0 for positions A F you are not using 7 Press CASH to go to the X1 Mode menu You can stay in this menu to select another X1 Mode option CASH 8 When you want to return to the MGR Mode Menu press CASH CASH Dra...

Page 152: ...lists the available X1 Mode programs 5 CASH 1 PLU SHIFT 11 15 LVL1 MGR 2 ORDER START X1 PROGRAM 3 REMOTE STEERING 4 DRAWER ASSIGN 5 SERVER DISABLE 6 GCK START PAUL 4 Select the Drawer Assignment option 4 CASH 5 Enter the number of the cashier you are assigning 6 Press CSHR cashier CSHR 4 36 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 153: ...e In this example Cashier 1 Jim is assigned Drawer A 7 Enter 0 if this cashier is using Drawer A Enter 1 if this cashier is using Drawer B 8 Press CASH 0 or 1 CASH 9 When you are ready to leave this program press CASH You can select another X1 Mode program if necessary CASH 10 Press CASH when you are ready to return to MGR Mode CASH Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 4 37 ...

Page 154: ...workstation 1 Turn the keylock to MGR Mode 2 Select the X PRGM option Your screen displays the X1 Mode menu 1 CASH 3 Select the Program option Your screen displays a list of the available X1 Mode programs 5 CASH 4 Select the Server Disable program If an Enter Manager message displays you must log on a valid manager number before you can continue See the Manager Log On procedure described earlier i...

Page 155: ...ame In this example Server 9 Barney is enabled 6 a To disable the server number type 1 b Press CASH 1 CASH c To enable the server number type 0 d Press CASH 0 CASH 7 Repeat Steps 5 and 6 for each server whose status you must change 8 Press CASH to return to the X1 Mode menu CASH 9 Press CASH again to return to the MGR Mode menu CASH Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 4 39 ...

Page 156: ...re are no open guest checks 1 Turn the keylock at the Guest Check Master to X1 Mode 2 Select the X PRGM option The screen advances to the X1 Mode menu 1 CASH 3 Select the X1 Program option Your screen displays the available X1 Mode programs If an Enter Manager message displays you must log on a manager number before continuing 5 CASH 1 PLU SHIFT 11 15 LVL1 MGR 2 ORDER START X1 PROGRAM 3 REMOTE STE...

Page 157: ...tarting point for guest check numbers Note that 0 is not a valid guest check number Important Make sure there are no open guest checks starting check CASH 6 Press CASH to exit to the X1 Mode Menu CASH 7 Press CASH again to exit to the MGR Mode menu CASH Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 4 41 ...

Page 158: ... soon as you leave this menu If your system is set up in this manner you can only record Actual Inventory shelf counts in the System Close and System Open menus If you do not need temporary usage calculations your system can be set up to record X1 Mode Actual Inventory entries With this set up you can use the following procedure to enter Actual Inventory shelf counts during the day You can also en...

Page 159: ...r to the Actual Inventory line and enter the count 0 9999 99 for this ingredient Example If you have 25 5 of this ingredient enter 25 50 CASH count 1 SBTL CASH 6 Check your entry If it is correct press CASH Note To change your entry enter the correct amount and press CASH CASH 7 To print a report of your entry use the following sequence If not go to step 8 1 CASH 8 To leave the Inventory screen pr...

Page 160: ... Master in MGR Mode use this sequence to go to Terminal X1 Report 2 CASH 1 CASH 2 Use these steps to select Inventory Data Input 1 3 CASH 1 CASH 3 Enter the number of the ingredient you received 4 Press CSHR ingredient CSHR ING 2 CHICKEN 23 09 LVL1 INVENTORY 1 ACT INV 0000 00 2 RECEIPT 0000 00 ING CSHR 3 TRNS IN 0000 00 MENU SBTL 4 TRNS OUT 0000 00 Q TY CASH 5 WASTE 0000 00 PAUL 5 Move the cursor ...

Page 161: ...ou received 9 Check your entries If everything is correct press CASH to continue Note If you entered an incorrect quantity return to the line with the error Enter the adjustment amount and press VOID Then press CASH 10 To leave this menu press CASH CASH 11 Report your inventory adjustments or exit to the X1 Mode Menu or 1 CASH CASH 12 Press CASH again to return to MGR Mode CASH Panasonic 5000 Vers...

Page 162: ...hese steps to go into the X1 Terminal Report screen 1 CASH 2 CASH 2 Use this sequence to advance to the Inventory Data Input screen 1 3 CASH 1 CASH 3 Enter the number of the ingredient you transferred in from another location 4 Press CSHR ingredient CSHR ING 2 CHICKEN 23 12 LVL1 INVENTORY 1 ACT INV 0000 00 2 RECEIPT 0000 00 ING CSHR 3 TRNS IN 0000 00 MENU SBTL 4 TRNS OUT 0000 00 Q TY CASH 5 WASTE ...

Page 163: ...Transfer In you need to record 9 Check your entries and make any changes now When your Transfers are complete press CASH Note To correct an error return to the Transfer In line of the applicable ingredient Enter the incorrect quantity Press VOID then press CASH CASH 10 Report your inventory adjustments or exit to the X1 Mode Menu or 1 CASH CASH 11 Press CASH again to return to MGR Mode CASH Panaso...

Page 164: ...stem Master in MGR Mode use these steps to go to the X1 Terminal Report 1 CASH 2 CASH 2 Use these steps to go into Inventory Data Input 1 3 CASH 1 CASH 3 Enter the number of the ingredient you transferred out to another location 4 Press CSHR ingredient CSHR ING 2 CHICKEN 23 15 LVL1 INVENTORY 1 ACT INV 0000 00 2 RECEIPT 0000 00 ING CSHR 3 TRNS IN 0000 00 MENU SBTL 4 TRNS OUT 0000 00 Q TY CASH 5 WAS...

Page 165: ...ch Transfer you need to record 9 Check your entries and make any changes now When your Transfers are complete press CASH Note If you made a mistake return to the Transfer Out line of the applicable ingredient Enter the incorrect quantity Press VOID then press CASH CASH 10 Report your inventory adjustments or exit to the X1 Mode Menu or 1 CASH CASH 11 Press CASH again to return to MGR Mode CASH Pan...

Page 166: ...y An example of Raw Waste is meat that has spoiled An example of Finished Waste would be a hamburger that was dropped 1 With the keylock at the System Master in MGR Mode use these steps to go to the X1 Terminal Report 1 CASH 2 CASH 2 Use this sequence to go into Inventory Data Input 1 3 CASH 1 CASH 3 Enter the number of the wasted ingredient 4 Press CSHR ingredient CSHR ING 2 CHICKEN 23 15 LVL1 IN...

Page 167: ...ps 3 7 for each ingredient wasted 9 Check your entries and make changes now When you are ready to leave this menu press CASH Note If you made a mistake return to the line with the error Enter the incorrect quantity and press VOID Then press CASH CASH 10 Report the inventory adjustments or exit to the X1 Mode Menu or 1 CASH CASH 11 Press CASH again to return to MGR Mode CASH Panasonic 5000 Version ...

Page 168: ...s If it becomes necessary to reset Period to Date Inventory data be sure to reset Period to Date data for PLUs first Inventory Reporting A If you enter it during System Close Actual Inventory updates the END total In the example below the Actual Inventory entry 1000 00 Ingredient 001 STEAK BEGIN 00 USAGE 1000 00 END 1000 00 Actual Inventory Entry VR 1000 00 B The END total becomes the BEGIN total ...

Page 169: ...ut TR OT 25 00 SHELF 1125 00 G Raw Waste entries update the WASTE total and reduce the Shelf count 001 STEAK BEGIN 1000 00 RECPT 100 00 TR IN 50 00 TR OT 25 00 WASTE 10 00 Raw Waste SHELF 1115 00 H The T USE Theoretical Usage calculation is based on counts from the PLU Report T USE decreases the Shelf count 001 CHICKEN BEGIN 1000 00 RECPT 100 00 TR IN 50 00 TR OT 25 00 WASTE 10 00 Theoretical T US...

Page 170: ...l is not used 001 STEAK BEGIN 1000 00 1000 00 RECPT 100 00 100 00 TR IN 50 00 50 00 TR OT 25 00 25 00 WASTE 10 00 10 00 T USE 5 00 1108 00 SHELF 1110 00 USAGE 7 00 7 00 Usage END 1108 00 VR 2 00 EFF 71 42 5 00 FDCST 15 75 7 00 FC 26 36 2 00 Variance NET SALE 59 75 FD COST 15 75 FD COST 26 36 5 00 7 00 x 100 71 42 Efficiency J BEGIN Actual Inventory if input during System Close BEGIN Shelf if Actua...

Page 171: ...to these totals After you call up the PTD menu select the X2 option to get a reading of the period totals Use the Z2 selection when you are ready to reset the period totals All of the menus include Tandem Command 96 99 options These commands can be programmed to allow you to initiate a string of several reports with a single command Preset macros can also be used to simplify your report procedures...

Page 172: ...edia 2 Time All Sales Destination Timekeeping Timekeeping Z3 Flash Profit Center Service Time 3 Subgroups 4 All PLUs 5 All Cashiers 6 Coupons 7 Product Mix 8 From To PLU 9 Each Cashier 10 From To Group 11 Drawer Total 12 Food Cost 13 Inventory Note Reports with an asterisk are only available at the System Master 4 56 Panasonic 5000 Version 3 0 Operating Instructions Rev 2 0 ...

Page 173: ...15 Projection 16 Comparison 17 All Servers 18 Each Server 19 From To GCK 20 GCK by Server 21 GCK by Table 22 Major Groups 23 Summary Groups 96 Tandem 96 97 Tandem 97 98 Tandem 98 99 Tandem 99 Note Reports with an asterisk are only available at the System Master Tandem availability depends on the reports included in the command Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 4 57 ...

Page 174: ...rsor Up key to display additional reports A list of available reports with report numbers is provided below for your reference Report Numbers 1 Media 9 Each Cashier 17 All Servers 2 Time 10 From To Group 18 Each Server 3 Subgroup 11 Drawer Total 19 From To GCK 4 All PLUs 12 Food Cost 20 GCK by Server 5 All Cashiers 13 Inventory 21 GCK by Table 6 Coupons 14 Station Totals 22 Major Group 7 Product M...

Page 175: ...9 Each Cashier 22 Major Groups 3 Subgroup 14 Station Totals 23 Summary Groups 4 All PLUs 17 All Servers 30 Store Wide 5 All Cashiers 18 Each Server 96 99 Tandem Note The Z1 Report menus includes a Storewide option which allows you to reset reports on a system wide basis For information see the System wide Z1 Report description 3 Enter the number of the report you want to reset For most report sele...

Page 176: ...quence to advance to the X2 Report menu 3 CASH 2 CASH 1 CASH Note Your screen lists the first set of reports You can press Cursor Up to display more reports if necessary The following reports are available Report Numbers 1 Media 7 Product Mix 18 Each Server 2 Time 8 From To PLU 22 Major Groups 3 Subgroup 9 Each Cashier 23 Summary Groups 4 All PLUs 12 Food Cost 96 99 Tandem 5 All Cashiers 13 Invent...

Page 177: ...ilable Terminal Z2 Reports Since this list takes more than one page you press Cursor Up to view the additional pages as necessary The following list is provided for reference Report Numbers 1 Media 6 Coupons 17 All Servers 2 Time 7 Product Mix 18 Each Server 3 Subgroup 8 From To PLU 22 Major Groups 4 All PLUs 9 Each Cashier 23 Summary Groups 5 All Cashiers 13 Inventory 96 99 Tandem 3 Enter the num...

Page 178: ...ide X1 Reports You can press Cursor Up to review other reports Here is a list for your reference Report Numbers 0 Comm Check 7 Product Mix 16 Comparison 1 Media 8 From To PLU 17 All Servers 2 Time 9 Each Cashier 18 Each Server 3 Subgroup 10 From To Group 22 Major Group 4 All PLUs 11 Drawer 23 Summary Groups 5 All Cashiers 13 Inventory 96 99 Tandem 6 Coupons 15 Projection 3 Use the following sequen...

Page 179: ...o digits for the report number For example if you are resetting a Summary Media Report you would enter 101 CASH 2 digit report 1 CASH Note In most cases the report begins immediately If additional information is needed follow the screen instructions With a Summary Z1 Report daily totals reset as they print 3 If you used Step 2 to take a Summary Z1 Report skip this step and go to Step 4 To take a Z...

Page 180: ...st workstations that are part of your System Close If the Status screen shown below does not display go to Step 4 If the Status screen displays follow the instructions below TERMINAL STATUS BEGN 01 END 04 ERR 01 RETRY 1 CASH CONTINUE 2 CASH ESCAPE CASH Busy Terminal This screen displays if a condition which might prevent accurate reporting exists on your system If a number is listed next to ERR me...

Page 181: ...ct this option use the following and then go to Step 4 2 CASH c Escape Use this option to postpone System Close until the error can be corrected Escape takes you back to the Z1 Mode menu CASH 4 If the Deposit menu does not display go to Step 5 If you use deposits the screen advances to the Deposit Menu shown below AMOUNT 15 20 LVL1 DEPOSIT 1 150 00 2 300 00 3 00 SBTL 4 00 AMOUNT CASH 5 00 TOTL 450...

Page 182: ...he Deposit menu repeat Step 4a Otherwise press CASH to continue CASH 5 If you are not using inventory functions and the Inventory menu does not display go to Step 6 If the inventory functions are enabled on your system the Inventory menu now displays Follow steps 5a through 5d if you need to update your inventory a Enter the number of the ingredient you are updating and press CSHR ingredient CSHR ...

Page 183: ...for this ingredient Then repeat Steps 5a through 5c for each ingredient you need to update When you finish entering all inventory updates press CASH twice to continue System Close CASH CASH 6 If you are not using the Time Attendance functions and the Time Attendance screen does not display go to Step 7 If Time Attendance functions are enabled the Time Attendance screen now displays If you need no ...

Page 184: ...r the correct time with the CLOCK IN CLOCK OUT or BREAK keys depending upon type of correction To change a job code enter the job code number and press CASH Time Corrections correct time or or CLOCK IN CLOCK OUT BREAK Job Code Corrections correct job code CASH d Repeat Steps 6b and 6c for each correction you need to make for this employee Repeat Steps 6a through 6d for each employee with incorrect...

Page 185: ...less an error was detected and ignored in Step 3 or 1 CASH CASH to continue System Close to return to timekeeping It then stores the consolidated totals in the System Master CLOSE REPORT DEPOSIT 1 750 00 Deposit entries CLOSE REPORT MED Z1 158 Report Name Media Report totals Reset Counter PLU Z1 158 PLU Report totals Accumulated Z Reports last report END OF CLOSE Note After System Close your daily...

Page 186: ...e the Terminal Status screen TERMINAL STATUS BEGN NN END NN ERR NN RETRY 1 CASH CONTINUE 2 CASH ESCAPE CASH If one of your workstations is not communicating a workstation number displays beside the ERR message Press CASH to escape from this menu Go to the workstation listed beside the ERR message and check to make sure it is not in the middle of a transaction Also check the cables If you locate an...

Page 187: ...ror can be corrected CASH 4 After the Status Check the screen advances to the Inventory menu If you are not using inventory and the Inventory menu does not display go to Step 5 If inventory is enabled follow steps 4a through 4f a Enter the number of the ingredient you need to adjust and press CSHR ingredient CSHR ING RIBEYE 15 22 LVL1 INVENTORY 1 ACT INV 0000 00 2 RECEIPT 0000 00 ING CSHR 3 TRNS I...

Page 188: ...4c for each adjustment you need for this ingredient Repeat Steps 4a through 4d for each ingredient e Verify your entries If everything is correct press CASH System Open pauses so you can make sure all inventory entries are complete CASH f If you forgot an adjustment return to Step 4a and enter the update If you are ready to continue with System Open press CASH CASH You can print the System Open Re...

Page 189: ...pen reports without printing them enter 1 and press CASH 1 CASH After you select the print option System Open begins All of the daily totals stored in your System Master with System Close are reset and transferred to the Weekly Report area Monthly Period totals are also updated Note The System Open reports should be identical to the previous System Close reports Panasonic 5000 Version 4 0 Operatin...

Page 190: ...cific calculations This report may not be available if additional totals ie Return Promo Delete are used for your application These totals are transferred to the DCR from the Media Report Gross Sales Correction Discount 4 Discount 5 Tax Total Gift Certificate Other Income Open Coupon Coupon Special Coupon Dept 22 Discount 1 Discount 2 Charge 3 Pickup and Deposit These totals are DCR calculations b...

Page 191: ...Dept 22 Total 10 DISC 1 34 19 Discount Univ 1 11 DISC 2 00 Discount Univ 2 12 CHARGE 3 00 Charge 3 Total 16 PAY OUT 5 00 Total Paid Out P O 1 17 DEDUCTNS 92 40 Total Deductions 18 CASH TBAF 1061 47 Cash Accountability Line 8 Line 17 19 DEPOSIT__________ 20 DEPOSIT__________ 21 DEPOSIT__________ 22 DEPOSIT__________ 23 DEPOSIT__________ 24 DEPOSIT__________ 25 DEPOSIT__________ 26 DEPOSIT__________...

Page 192: ...ash Due ITEM TL 17 73 95 Item Total FOOD 17 73 95 Group Total TAX 3 45 Sales Tax GROSS SL 73 95 Gross Sales 1 GROSS TL 77 40 Gross Sales 2 AVPR 4 35 Average Item Price AVIT 1 55 Avg Items AVTL 6 72 Avg Sale Total TL DEPST 50 00 Total Deposits NRGT 1510 99 Non Resettable Grand Tl GRAND TL 11155 80 System NRGT Note The format and totals used for this report are programmable Your Media Report is arra...

Page 193: ... Total Total Labor Hours 10 32H 343 76 Sales per Man Hour 2 6 Labor Total Labor Cost Total 92 06 40 Labor Cost per Customer Labor information appears on this report only if Timekeeping is enabled on your system Labor data is calculated with the formulas shown below Labor Cost All Sales Time Report Sum on duty pay rates x Labor Hours Labor Cost Timekeeping Report Pay rate x Labor Hours Labor Both R...

Page 194: ...60 68 10 00 11 00 2 7 1 5 59 11 00 12 00 68 7 1 145 73 TOTAL 3 212 00 Take Out Destination OUT Z1 28 CNT NSTL 09 00 10 00 28 5 11 59 69 10 00 11 00 2 8 1 3 59 11 00 12 00 68 7 22 147 73 TOTAL 6 270 64 Note Report 2 can provide menu options for All Sales Eat in Take out Drive Thru Timekeeping and up to five Profit Centers Eat in Take out Drive Thru Timekeeping and Profit Centers are optional report...

Page 195: ...tal Hours COST 74 58 Labor Cost HOST Job Code REG 2 25H Regular Hours OVR 00H Overtime Hours LBH 2 25H Labor Hours Information COST 22 50 Labor Cost by Job Code SERVER Job Code REG 13 59H OVR 00H LBH 13 59H COST 108 72 TOTL Information REG 15 84H Total Regular Hours Summary OVR 00H Total Overtime Hour LBH 15 84H Total Labor Hours COST 131 22 Total Labor Cost This report available only at the Syste...

Page 196: ... 7 50 00 MILK 1 75 000706 1 1 1 75 S GRP 99 Positive Subgroup Count 548 50 Positive Subgroup Total S GRP TL 99 Total Subgroup Count 548 50 Total Subgroup Sales Notes If you have negative subtracting subgroups a Negative Subgroup Total also reports If a Direct Printer is used the format of the Subgroups report will differ from the sample shown above However the information is the same If you are no...

Page 197: ...s Items programmed as memo modifiers e g prep instructions are not included in this report If you are using a Direct Printer the format of the Subgroups report differs from the sample shown above However the information is the same If you are not using scale calculation the SOLD SPCL and AVPR TOTL CNT totals will be included on the PLU report The SPCL count is set when Flag 187 1 If you are printi...

Page 198: ...DRAWER 77 40 Drawer Total NET SALE 3 73 95 Net Sales TOTL TIP 0 00 Total Tips 0 Tip Percentage CASH DUE 43 96 Cash Due ITEM TL 17 73 95 Item Total FOOD 17 73 95 Group Total TAX 3 45 Sales Tax GROSS SL 73 95 Gross Sales 1 GROSS TL 77 40 Gross Sales 2 VOID 12 33 05 Voids VOID ALL 20 220 40 All Void Cancel AVPR 4 35 Average Item Price AVIT 1 55 Avg Items AVTL 6 72 Avg Sale Total CSHR JAMES SERVICE 3 ...

Page 199: ...port 6 Coupon Report CPN X1 2 Coupon Descriptor Coupon 01 SAL CPN 63 6 Coupon 7 3 50 Count Total Coupon 02 BEV CPN 9 1 1 50 03 DSRTCPN 27 3 3 1 50 TOTL 8 4 00 Sum all Coupons Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 4 83 ...

Page 200: ...30 13 00 14 9 7 13 65 13 00 13 30 31 9 15 29 25 14 00 15 00 4 3 2 3 90 15 00 15 30 6 4 3 5 85 16 00 16 30 10 6 5 9 75 16 30 17 00 12 8 6 11 70 17 00 17 30 4 3 4 7 80 17 30 18 00 4 3 2 3 90 TOTL Total Group Count 47 91 65 Total Group Sales Product Mix Group MIX 02 SNAPPER TIME RANGE CNT NSTL 11 00 11 30 33 3 1 16 95 15 30 16 00 33 3 1 16 95 17 30 18 00 33 3 1 16 95 TOTL 3 50 85 4 84 Panasonic 5000 ...

Page 201: ...ONE 135 60 000430 1 3 8 135 60 00 00 00 FILET 107 70 000440 1 0 6 107 70 00 00 00 SBTL 36 Total Items in Range 584 20 Total Sales in Range Note Range From To PLU Reports are initiated by entering the first and last PLU numbers you want to report Use one of the following procedures first PLU last PLU PLU PLU or first Preset PLU key last Preset PLU key Panasonic 5000 Version 4 0 Operating Instructio...

Page 202: ... 0 00 Total Tips 0 Tip Percentage CASH DUE 43 96 Cash Due ITEM TL 17 73 95 Item Total FOOD 17 73 95 Group 1 Total TAX 3 45 Sales Tax GROSS SL 73 95 Gross Sales 1 GROSS TL 77 40 Gross Sales 2 VOID 12 33 05 Voids VOID ALL 5 23 40 All Void Cancel AVPR 4 35 Average Item Price AVIT 1 55 Avg Items AVTL 6 72 Avg Sale Total Note The totals appearing on this report are programmable As a result the totals o...

Page 203: ...ubgroup Name ENTREES S GR 05 96 3 100 1195 00 00 NY STRIP 1195 00 000300 96 3 100 1195 00 00 00 00 S GRP 120 Positive Subgroup Count 1241 50 Positive Subgroup Total S GRP TL 120 Total Subgroup Count 1241 50 Total Subgroup Sales Note After you go into this report menu identify the range of subgroups you want to report If for example you want to read only Subgroup 1 enter 1 and press CSHR Then enter...

Page 204: ...awer Total R A 1 5 00 Received on Account P O 1 10 00 Paid Outs COUPONS 1 1 00 Coupon 1 Count Total Note This report provides active drawer totals only It gives you the amount of cash net of coupons R A P O etc currently in this workstation cash drawer The totals shown in the sample may vary from those shown on your report 4 88 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 205: ...l Sales Count NET SALE 1309 35 Net Sales Total This report uses the following formulas for its calculations Usage Sales Count Promo Count Waste Count Food Cost Combined cost of all ingredients recipes associated with the item Usage Cost Usage x Item Food Cost Net Sales Sales Count x Price Food Cost Food Cost Net Sales x 100 Note The Food Cost Report is a Terminal vs System wide report that can aut...

Page 206: ...FF 100 00 FDCST 60 00 FC 4 36 NET SALE 1376 15 FD COST 312 00 FD COST 22 67 Notes The above example shows Inventory Report information provided at System Close In this example Ingredient 1 Steak shows all inventory calculations If you do not enter Receipts Transfers etc that information and the resulting calculations do not report for the ingredient see Ingredient 2 Burger See the Inventory Notes ...

Page 207: ...OUPON 1 50 GRAND TL 1122 00 STN 03 NET SALE 78 1223 34 TAX TOTL 73 43 Note Ten totals are available per workstation on the Station Total Report These totals are programmable so your report may vary from the sample above This report is available only at the System Master Prior to System Close it provides only totals from the System Master Following System Close it provides totals from all workstati...

Page 208: ...7 Weekly Totals TOTL 134 132 Week 1 2 Totals Week 3 4 Totals 134 134 134 Weekly Average PRD PROJ FRI Day Reported X1 35 Product Mix Group STEAK 09 30 80 78 82 76 79 10 30 68 66 70 72 69 11 30 56 54 52 58 55 TOTL 204 198 204 206 203 PRD PROJ FRI Day Reported X1 35 Product Mix Group POTATO 12 30 240 220 280 260 250 13 30 220 200 275 287 246 14 30 180 169 190 220 190 15 30 150 148 168 170 159 TOTL 79...

Page 209: ...83 12 30 99 97 13 00 98 98 13 30 86 85 TOTL 381 374 Today s Total Average Total PRD COMP THU Day Reported X1 35 Product Mix Group STEAK HOUR TODAY AVG 11 00 40 38 11 30 30 31 12 00 17 18 12 30 12 11 TOTL 99 98 PRD COMP THU X1 35 POTATO HOUR TODAY AVG 11 00 102 101 11 30 125 124 12 00 144 143 12 30 148 146 13 00 110 111 13 30 98 96 TOTL 727 721 Panasonic 5000 Version 4 0 Operating Instructions Rev ...

Page 210: ...oss Sales Total TAX TL 3 76 Total Sales Tax CASH DWR 108 83 Cash in Drawer CASH 4 103 83 Cash Total VISA MC 6 157 85 Charge 1 DRAWER 261 68 Drawer Total TOTAL TIP 4 25 00 Total Tips 9 5 Tip VOID 2 8 45 Voids VOID ALL 1 9 00 All Voids AVPR 3 19 Average Item Price AVIT 10 50 Avg Items AVTL 33 98 Avg Transaction Server Name SRVR JESSE SERVICE 25 288 65 Note Your Server Report is programmed with the t...

Page 211: ... Count Total DISC 1 10 48 Discounts FREE ITM 1 4 45 Promos GROSS SL 244 00 Gross Sales Total TAX TL 3 76 Total Sales Tax CASH DWR 108 83 Cash in Drawer CASH 4 103 83 Cash Total AMEX 6 157 85 Charge 1 DRAWER 261 68 Drawer Total TOTAL TIP 5 25 00 Total Tips 9 5 Tip VOID 2 8 45 Voids VOID ALL 1 9 00 All Voids SIDES 50 215 80 Subgroups DESSERTS 20 17 00 Note The format and totals for this report are p...

Page 212: ...GCK 00000011 P B 17 80 ALAN PRSN3 TABL7 19 13 MAY 10 TOTL 135 10 Total Open Checks Note The From To Check Report allows you to read a sequential range of open checks You start this report by entering the numbers of the first and last checks you want to read as shown below On your system the Check key may be labeled Check Recall Table Recall P B etc Use the key you normally use to recall a serviced...

Page 213: ...PRSN4 TABL7 19 12 MAY 10 GCK 00000018 P B 18 53 JIM PRSN2 TABL8 19 15 MAY 10 GCK 00000019 P B 48 35 JIM PRSN2 TABL3 19 22 MAY 10 TOTL 160 53 Total of Checks Reported Note This report lists all open guest checks for the server you specify After you select this report you must enter the number of the server you want to report To do this enter the Server and press CASH server CASH Panasonic 5000 Vers...

Page 214: ...ned 23 01 MAY 10 Date Opened Note You can use this report if you identified the table number associated with this guest check and if you are not using table numbers for your guest check numbers After you go into the GCK by Table menu enter the number of the table you want to review and press CASH table CASH 4 98 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 215: ...21 Sum of Major Groups 1658 45 Positive Groups M GRP TL 221 Major Group Total 1658 45 Notes If you have any active negative subtracting PLUs a negative Major Group Total M GRP is also provided at the bottom of your report If you are using a Direct Printer the format of the Major Groups report differs from the sample shown above However the information continues to be the same If you are not using ...

Page 216: ...CAOW Cash Owed CKID Check in Drawer Total CPTR Coupon Transaction Total CTAX Credit Tax DRWR Drawer Total ERRC Error Correction PRGT Previous Non Resettable Grand Total NRNT Non Resettable Net Total NRGT Workstation Non Resettable Grand Total NRGT System Non resettable Grand Total GRSS Gross Sales Total with tax GSTL Gross Sales Total without tax ITTL Item Total TMTL Time Total T IN Server Checks ...

Page 217: ...y a status which indicates whether the total is reset when Z reports or System Open are done a code explaining this is a total a constant or linked to another table and then enter two calculations codes to indicate whether it is a total or a counter and which mathematical operation it performs With the key in the P2 Manager Mode you press one and CSHR To move the cursor to the next line or to the ...

Page 218: ...RWR CAID CKID Charge 1 Charge 2 Charge 10 G C Redeemed NSTL Tax Charge Tips R A G C Sold P 0 GSTL ITTL Univ Promo See Note 1 GRSS ITTL Univ Promo Tax Gift Certificate Sold GSTL Tax Gift Certificate Sold See Note 1 NRGT PRGT GSTL Tax GC Sold Void ERRC All Void AUDC PRGT GRSS Void ERRC All Void AUDC NSTL ITTL Coupons Negative Items Tax Tips Univ Univ Notes 1 Univ can be programmed not to affect your...

Page 219: ...rn Discounts Coupons Negative Groups Tax Credit Tax GC Sold 2 x VAT Balancing Hints 1 Service and Check Paid totals should agree if there are no open guest checks 2 Service and Check Paid totals do not include tax 3 Tips are not included in the NRGT GSTL or GRSS totals Tips may be included in your NSTL total depending upon your application program 4 For balancing purposes Value Added Tax VAT shoul...

Page 220: ...ollowing menu displays 1 X PRGM 11 15 LVL1 MGR 2 Z REPORT MGR MODE 3 PTD REPORT 4 TRAINING 5 PROGRAMMING1 DEBBIE If you select the Programming1 option 5 CASH the first set of programs displays as shown below 20 SELF TEST 11 15 LVL1 MGR 24 FLGS MISC P1 MODE 27 PLU ADD DLT 30 MESSAGES 31 CASHIERS DEBBIE The P1 menu actually consists of several pages This screen shows the first set of programs availa...

Page 221: ...with the Descriptor Codes provided below Or you can use the Alphanumeric Keyboard shown on the next page Alpha Codes Numeric Codes A 41 H 50 O 57 V 66 0 20 5 25 B 42 I 51 P 60 W 67 1 21 6 26 C 43 J 52 Q 61 X 70 2 22 7 27 D 44 K 53 R 62 Y 71 3 23 8 30 E 45 L 54 S 63 Z 72 4 24 9 31 F 46 M 55 T 64 G 47 N 56 U 65 Miscellaneous Codes SPACE blank 00 10 34 Double Wide 88 11 35 Leading Space 99 12 36 01 1...

Page 222: ...he description you need 3 Press CASH This keyboard is turned off as soon as you enter a descriptor 4 Press ALPHA SHIFT a second time to return to the normal keyboard layout RCPT Stop Receipt Feed Journal Feed LCD Cursor Up Cursor Dn Double Wide Clear Backspace _ Clear 1 2 3 4 5 6 7 8 9 0 7 8 9 Q W E R T Y U I O P 4 5 6 A S D N F G H J K L 1 2 3 SBTL Z X C V B N M 0 SPACE CASH CASH Panasonic 5000 V...

Page 223: ...tests 1 Turn your keylock to MGR Mode 2 Select the Programming 1 option The P1 Mode menu shown here is displayed If Enter Manager or a similar message displays you must enter a valid manager number before you can continue See the Manager Log On procedure 5 CASH 20 SELF TEST 11 15 LVL1 MGR 24 FLGS MISC P1 MODE 27 PLU ADD DLT 30 MESSAGES 31 CASHIERS DAVE 3 Use the following sequence to select the Se...

Page 224: ...ssary you can press Cursor Up to display the test you want Enter the number of the test you need 5 Press CASH test CASH 6 When the test is finished a tone sounds and Test End displays Press CLEAR to return to the Self Test Menu to take another test Or press CASH to return to the MGR Mode menu or CLEAR CASH Note All of the tests and test procedures are detailed on the next several pages To confirm ...

Page 225: ...elect the LCD Display Test The test begins as soon as you enter the following sequence Initially your screen resembles the one shown here 1 CASH LCD TEST 012345678 9 ABCDEFGHIJKLMNOPQ RSTUVWXYZ Note If a cash drawer is installed at this workstation it opens when the Display portion of the test is complete Drawer Open displays on your screen Close the drawer to continue the test 4 When the test is ...

Page 226: ...se the sequence below to advance to the Self Test menu 5 CASH 2 0 CASH 2 Select the Rear Display test The customer display lists the following sets of numbers and characters one line at a time 2 CASH 0 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 1 2 2 2 2 2 2 2 2 2 9 9 9 9 9 9 9 9 9 8 8 8 8 8 8 8 8 8 0 1 2 3 4 5 6 7 8 3 When the test is finished a tone sounds Press CLEAR to return to the Self Test menu Panaso...

Page 227: ...r workstation this test can check it as well To test the Slip Printer place a check or paper form in the printer before you begin the test 1 With your keylock in MGR Mode enter this sequence to advance to the Self Test menu 5 CASH 2 0 CASH 2 Select the Printer test The test generates a printout similar to the one shown below 3 CASH CASH 5 8 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0...

Page 228: ...TEST END 3 When the test is finished a tone sounds Press CLEAR to return to the Self Test menu 4 Press CASH to return to the MGR Mode menu or CLEAR CASH CASH ROM Test You can use this test to find out which version of software has been installed in your workstations Your Panasonic Representative may need this information when you place a service call 1 Turn your keylock to MGR Mode 2 Enter this se...

Page 229: ...other test 5 Press CASH to return to the MGR Mode menu or CLEAR Keyboard Test Use the Keyboard Test to confirm that all positions on your keyboard are operable As you press a position on the keyboard the screen displays the associated hard key location code This location is used to identify the position when you take a printout of keyboard 1 Turn your keylock to MGR Mode 2 Enter this sequence to a...

Page 230: ...nd the key position is live the Wait and In descriptions match 5 When you are finished with the test turn the keylock Press CLEAR to remain in the Self Test menu Or press CASH to return to the MGR Mode menu or CLEAR CASH Mode Test The Mode test checks your keylock When you enter this test and turn the keylock the screen should display the current position Use this procedure to take the test 1 Turn...

Page 231: ...e position your screen should display a new mode data setting If you turn to a position and nothing displays the key switch may not be live 5 When the test is finished press CLEAR or CASH CLEAR takes you to the Self Test menu where you can select another test CASH takes you to the MGR Mode menu or CLEAR CASH 5 12 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 232: ... procedure When the receiving workstation is ready follow the procedure below 1 With the keylock MGR Mode enter this sequence to go to the Self Test menu 5 CASH 2 0 CASH 2 Select the IRC Send Test Your screen displays the menu shown below The test sends a communication signal to the workstation you set up to receive the signal An error message is displayed if the workstation is not correctly commu...

Page 233: ...f Test menu 5 CASH 2 0 CASH 3 Select the IRC Receive Test Your screen advances to the menu shown here 8 CASH IRC RX TEST 4 Leave this menu on your workstation Go to another workstation and use the IRC Send Test procedure described on the previous page 5 After you finish the IRC Send test at the other workstation return to this workstation and press CASH twice to exit the test CASH CASH Time Clock ...

Page 234: ...rmat time SBTL Note Hours are set with in military time 12 00 noon 1200 1 00 p m 1300 2 00 p m 1400 11 00 p m 2300 12 00 midnight 0000 4 Exit the Date Time program by pressing CASH twice CASH CASH 5 Turn off the Power Switch Leave the switch off for two to three minutes 6 Turn on the workstation Power Switch and check the time If the battery backup circuit is defective your time entry will be dest...

Page 235: ...TEST END Note You can have up to three RS 232C channels on your workstation This test checks each one NG indicates that RS 232C is not functioning correctly or is not installed NG also displays if this test is taken without a direct connect modem eliminator 4 When you are ready to return to MGR Mode press CASH twice CASH CASH Magnetic Card Reader Test You can use this test to make sure your Magnet...

Page 236: ... MAG CARD READER IS02 OK 4 Run a card through the Magnetic Card Reader OK displays if the device is communicating NG indicates a communication error or worn card swipe card 5 To return to MGR Mode press CASH twice CASH CASH Tandem Test The Tandem Test command initializes and runs each of the available Self Test commands Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 5 17 ...

Page 237: ...em is designed to aid your POS representative in initial testing and troubleshooting This test is not recommended for restaurant use as it places the workstation in a continuous self testing mode Each of the tests run without stopping If you start this test you can only stop it using the following procedure Leave the keylock in MGR position Turn the workstation Power Switch OFF then back ON Make s...

Page 238: ...m Access Memory tests These tests check the portion of the memory holding your application program The tests that apply to your restaurant depend upon the type of memory installed in your system Tests 16 through 19 concern workstations with 32Kb RAM chips installed Tests 20 through 23 apply to workstations that have 128Kb RAM chips Your Panasonic representative can tell you which tests to use Test...

Page 239: ...f the RAM is not installed NG displays You may not need all four RAM chips to support your application program 4 Press CASH twice to return to the MGR Mode menu CASH CASH Tests 20 23 The second set of RAM tests concern installations using 128Kb RAM chips If your workstations are using 128Kb RAMs you can use the following procedure to test each of the installed chips 1 Turn your keylock to MGR Mode...

Page 240: ...ecks all 128Kb chips Use the following procedure to start the test you want to perform RAM test CASH Note When the RAM chip is verified OK displays If the chip is defective or not installed NG displays Your workstations may not require all four RAM chips 5 Press CASH twice when you are ready to return to the MGR Mode menu CASH CASH Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 5 21 ...

Page 241: ...d with a particular program These programs and addresses are listed below 3 Enter the address of the program you need 4 Press CSHR address CSHR Addresses 200 207 225 Addresses 281 295 200 Univ Rate 1 281 Currency Exchange 1 201 Univ Rate 2 282 Currency Exchange 2 202 Univ Rate 3 283 Currency Exchange 3 203 Univ Rate 4 284 Currency Exchange 4 204 Univ Rate 5 285 Currency Exchange 5 205 Gift Cert 1 ...

Page 242: ...he appropriate data up to eight digits depending upon the address 6 Press CASH data CASH The screen now displays the next address and its current settings 7 You can repeat Step 5 if you need to make changes to this address 8 If no further changes are needed press CASH to exit the program CASH 9 Press CASH again to return to the MGR Mode menu CASH Panasonic 5000 Version 4 0 Operating Instructions R...

Page 243: ...this sequence to advance to the Miscellaneous Flag screen 5 CASH 2 4 CASH 3 Enter the address of the Universal key you are programming Univ 1 Address 2 0 0 CSHR Univ 2 Address 2 0 1 CSHR Univ 3 Address 2 0 2 CSHR Univ 4 Address 2 0 3 CSHR Univ 5 Address 2 0 4 CSHR Your selection displays an 8 digit number Each digit position of this number corresponds to a function of the Universal key To simplify...

Page 244: ...n manual percentage 2 The Universal key is a subtracting percentage or discount If not set the Universal key acts as an additive percentage or surcharge 4 The cashier can override the preset percentage e h Preset enter the 4 digit rate ex 0700 7 Open enter 0000 Examples 70121500 item by item 15 Discount affecting all taxes 12222500 Subtotal 25 Disc with MGR compulsion Tax 1 affected 02201500 15 Su...

Page 245: ...ption digits are listed alphabetically for this explanation only 4 Select new options by replacing a h with the value that corresponds to the option you need The option values are provided on the next page 5 Press CASH to enter the new option as shown below a b c d e f g h CASH Note Be careful to enter your selection in the appropriate digit position Enter 0 in the position if you do not want any ...

Page 246: ... gift certificate enter 000000 Examples 70000500 A 5 00 gift certificate that updates all taxes 13000000 Open certificate with a 9 99 limit that updates Tax 1 10001000 A 10 00 gift certificate that updates Tax 1 6 Repeat Steps 3 and 4 for each gift certificate you want to program or change 7 Press CASH to return to the P1 Mode menu You can make another selection from this menu if necessary CASH 8 ...

Page 247: ...ess 225 displays an 8 digit number Each digit of this number corresponds to the options currently selected ADR 225 GIFT REDEEM 14 00 LVL1 P1 7300 0000 MISCL 200 207 225 281 295 CSHR To change the current assignment for the Gift Certificate Redemption key select from the options listed on the next page Note Options are only listed alphabetically for this explanation a b c d e f g h CASH 5 28 Panaso...

Page 248: ...ate Redemption key is preset enter the preset amount 01 9999 99 If the key is open enter 000000 for positions c h Example 00001000 10 00 non taxable gift certificate redemption key 70000100 1 00 gift certificate redemption that updates tax 03000000 Non taxable open amount redemption with a 9 99 HALO 74000000 Open redemption with a 99 99 HALO that updates tax 4 To leave this program press CASH The ...

Page 249: ... the currency exchange key you want to change Select only one of the following addresses depending upon the currency exchange rate you want to change The addresses are listed below address CSHR Addresses 281 288 Addresses 281 295 281 Currency Exchange 1 289 Currency Exchange 9 282 Currency Exchange 2 290 Currency Exchange 10 283 Currency Exchange 3 291 Currency Exchange 11 284 Currency Exchange 4 ...

Page 250: ... divided by this rate Or enter 0 in the first digit to multiply the sale total by this rate Example If you are programming a Yen exchange rate and 1 00 translates to 138 40 you would enter 01384000 4 Repeat Steps 2 and 3 for each currency exchange rate you need to update 5 Press CASH to exit to the P1 Mode menu You can make another selection from this menu if necessary CASH 6 Press CASH again to r...

Page 251: ...e program heading on the right half of the screen 2 Select the address with the range you want to change Note After you select an address the current time range setting displays See the Program Printout description to print all current settings address CSHR ADR 100 21 00 LVL1 P1 1100 1130 TIME RANGE 100 147 CSHR 200 224 CSHR 300 347 CSHR HHMM HHMM CASH Note Use the 100 series of addresses for Sale...

Page 252: ...1 00 range you cannot program a second range to report 10 00 10 30 sales Remember to use military time for afternoon and evening time entries For example Noon 1200 1 00 p m 1300 2 00 p m 1400 3 00 p m 1500 4 00 p m 1600 9 00 p m 2100 10 00 p m 2200 11 00 p m 2300 and Midnight 0000 When you enter a time range the system automatically steps down to the next available address 4 Repeat the Step 3 proc...

Page 253: ...roup you are programming The system displays the number of groups available In the following example groups 1 20 are available group CSHR 14 20 LVL1 P1 MIX 1 DSCRPT 1 20 CSHR UNIT 00 DSCRPT CASH UNIT SBTL JIM Note The number of the group you selected displays below the time line If a product mix group is already assigned to the number you entered its current settings display In the above example t...

Page 254: ...With head count each menu item contributes toward a whole unit If for example you enter 9 for a Chicken group you must sell nine pieces of chicken to update the counter by one If you want the group to use this type of count enter the number of pieces per unit and press CASH or pieces per head 0 CASH CASH Piece Count Head Count 6 Repeat Steps 2 5 as needed for each Product Mix Group you need to cha...

Page 255: ...he receipts and reports Use the following procedure to program these messages 1 With the keylock in MGR position use this sequence to advance to the Messages program 5 CASH 3 0 CASH 2 Go to the address that corresponds to the line you are programming A general description for each of the addresses is provided below address CSHR Postamble Line Addresses Preamble Line Addresses Line 1 200 201 Line 1...

Page 256: ... to the MGR Mode menu CASH CASH Prompts Error Messages Throughout this document you have seen references to prompts and error messages that appear in most instances when you omit a step from a procedure Many of these error messages are programmable Your system is set up with the messages that make most sense for your restaurant Use the following procedure to change the current messages 1 With the ...

Page 257: ...t entry displays at the bottom of the screen 4 You can change the message for this line if necessary or follow Steps 2 and 3 to go to a new address ADR 101 19 35 LVL1 SUBTOTAL MESSAGES 100 199 CSHR ADR 100 200 214 CSHR HALO LALO ERR 5 Repeat Steps 2 through 4 for each message you want to change 6 To leave this menu press CASH once to go back to the P1 Mode menu 7 Press CASH again to return to the ...

Page 258: ...N 129 29 ENTER TBL 130 30 ALL VOID 131 31 CALL MANAGER 132 32 TRAINING MODE 133 33 INVALID RECEIPT 134 34 ORDER CHANGE 135 35 ENTER TIME Address Error Default Message 136 36 TERM PROG ERR 137 37 Reserved 138 38 ENTER ACT INV 139 39 STORE NOT CLOSED 140 40 VERIFY DEPOSITS 141 41 ENTER DEPOSITS 142 42 VERIFY INVENTORY 143 43 HOST POLLING 144 44 ENTER MANAGER 145 45 MODFR MISMATCH 146 46 NON ELIGIBLE...

Page 259: ...ENSER ERROR 184 84 LOW COIN ALARM 185 85 SCALE ITEM 186 86 NON SCALE ITEM 187 87 SWIPE CARD 188 88 CARD HAS EXPIRED 189 89 CARD N 190 90 EXP MM YY DATE Address Error Default Message 191 91 INVALID CARD 192 92 PLEASE TRY AGAIN 193 93 ENTER PRINTER I 194 94 SP ASSIGN WAIT 195 95 S PRINTER BUSY 196 96 MAN WT 197 97 R CHANGE ROLL 198 98 STORE ID FOR REPORTS 199 99 PASS WORDS FOR HOST POLLING 200 236 2...

Page 260: ...an use depend upon your Memory Allocation Your screen displays the numbers you can use In the following example numbers 1 20 are available cashier CSHR 14 20 LVL1 P1 CSHR 19 1 20 CSHR 0000000 NAME CASH CODE SBTL JOHN Note The screen displays the current assignments name and log number for this cashier In the above example the selected cashier number is currently unassigned 3 To change the cashier ...

Page 261: ...r the cashier or manager uses to log onto a workstation cashier log SBTL 7 Repeat Steps 2 5 for each cashier or manager you must change 8 When you are finished with the Cashier Program press CASH to return to the P1 Mode menu CASH 9 To return to the MGR Mode menu press CASH CASH 5 42 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 262: ...you log on with the Coded Server sequence server SVR this number serves as the server s log number and you need not follow Step 4 14 20 LVL1 P1 SRVR 19 1 50 SRVR 0000000 NAME CASH CODE SBTL PETER 3 If you are using the Secret Server Log On procedure SVR server SVR use the next sequence to assign or change the server log number You can use up to seven digits for the number server log SBTL 4 To chan...

Page 263: ...n and prints on customer receipts server name RCPT STOP CASH 6 Repeat Steps 2 5 for each server you must program or change 7 When you are finished with the Server program press CASH to return to the P1 Mode menu CASH 8 To return to the MGR Mode menu press CASH again CASH 5 44 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 264: ...te Time program 5 CASH 3 3 CASH 2 To change the date enter the new date 3 Press CASH Note Enter two digits for the Month two digits for the Day and two digits for the Year For example January 2 1994 010294 date CASH 4 To change the time at this workstation enter the new time in hhmm format 5 Press SBTL Note Remember to use military time for afternoon and evening hours For example Noon 1200 1 00 p ...

Page 265: ...signment the restaurant can report sales activity for the NY Strip the Entree Subgroup and the Food Summary Group Use Program 34 to program or make changes to your Summary Major and Minor Groups You can have up to fifteen Summary Groups and twenty Major Groups Up to 99 Minor Groups can be assign depending on Memory Allocation Your screen lists the available number of addresses 1 With the keylock i...

Page 266: ...H M GRP 01 M GRP SBTL THOMAS Note This screen shows Subgroup options These options display whenever you enter numbers between 1 and 99 which are subgroup numbers The screen appearance changes slightly if you enter numbers between 101 and 120 which correspond to Major Groups If you enter numbers between 201 and 215 corresponding to Summary Groups 3 If you are changing a descriptor press ALPHA SHIFT...

Page 267: ...up link or SBTL If you are programming a Major Group enter the number of the Summary Group to which this group links 7 Press SBTL Note If you entered a Summary Group number in Step 3 this option is not available summary group link SBTL 8 Press CASH twice to return to the MGR Mode menu CASH CASH 5 48 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 268: ...PLU Add Delete Program MANAGER PROGRAMS Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 5 49 ...

Page 269: ... set the entry 1 With the keylock in MGR position enter this sequence to go into the PLU Program 5 CASH 3 5 CASH 2 Enter the number of the PLU you are programming The screen advances to the menu shown here PLU PLU 1 DSCRPT 14 00 LVL1 PL 000100 2 STAT 1 0000 3 STAT 2 0000 ENTER PLU PLU 4 STAT 3 000 LINE CSHR 5 PRICE H 0000 00 PRICE H CASH Note Initially the cursor appears on the Price line The PLU ...

Page 270: ...Add Tax 1 to this item 2 Add Tax 2 to this item 4 Add Tax 3 to this item D 1 Disable this PLU item 2 Enable red print for this item Availability depends upon your printer 4 Disable Tandem PLU print display Select this option only if you are programming a Tandem PLU This option may only disable the display depending upon your programming Line 3 Status 2 Options Note You can list your options on scr...

Page 271: ...eer flags If the item goes to more than one device you can add the values A 1 Assign Steer Flag 4 to the item 2 Assign Steer Flag 5 to the item 4 Assign Steer Flag 6 to the item B 1 Assign Steer Flag 1 to the item 2 Assign Steer Flag 2 to the item 4 Assign Steer Flag 3 to the item Note You later direct these Steer Flags to a System Printer or KVS Monitor in the X1 Steering program Line 10 Coupons ...

Page 272: ... the Biscuit Product Mix Group by one each time you register a 2PC Chicken Snack with Biscuit Note Your entry in this field only updates the Product Mix Group number you enter in the Mix 1 field Line 14 Class Match This field works with your Line 15 entry to match modifiers condiments to their applicable items If you are programming a condiment or modifier use this line to enter its class match nu...

Page 273: ...t modifier entries You can assign a Class to any items that use a condiment or modifier You then program a Class Match to all condiments and modifiers that match the item If you are programming an item use this field to enter a Class between 1 and 255 You enter Class Match numbers for condiments in Line 14 Upon registration the system checks to see if the classes match If the classes are different...

Page 274: ...not include the package weight Use numbers from Program 39 or enter 0 if this item does not need a Tare Weight link Line 20 Color If you are using a color KVS you need to set up the colors to indicate alarms and various status conditions on the workstation You can indicate whether the mode is normal 0 blinking 1 or in reverse video 2 In addition you can specify the color you want to use for the al...

Page 275: ...ogramming 3 Press the Coupon COUP 1 2 or 3 key The Coupon Program screen displays Note This coupon number is also entered in the PLU program for the Coupon Link coupon COUP 1 14 00 LVL1 P1 CPN 1 1 30 CPN 00 DSCRPT CASH STATUS CSHR 0000 00 PRICE SBTL PAUL Note Your screen displays the current name status and amount associated with the coupon number you entered In the above example Coupon 15 is not ...

Page 276: ...on To do this replace a and b with the values associated with the options below If you need more than one option within a set add the option values If none of these options apply to the coupon enter 0 in the a or b position a b CSHR a 1 This coupon affects Tax 1 2 This coupon affects Tax 2 4 This coupon affects Tax 3 b 1 This coupon is open vs preset 2 Require MGR Mode for this coupon 8 Repeat Ste...

Page 277: ...e closed to this account 1 With the keylock in MGR position enter this sequence to select the Negative File program 5 CASH 3 7 CASH 2 Enter the account number that requires manager authorization You can enter any number between 1 and 9999999999999999 sixteen digits 3 Press CASH account CASH Note To delete a number you previously listed in this program enter the account CASH VOID 4 Repeat steps 2 a...

Page 278: ...ration you can use Program 39 to list all of your containers and their weights In Program 35 you link these tare weights to their associated items so the tare is automatically deducted each time you register the Scale PLU item 1 With the keylock in MGR Mode use the next sequence to go into the Tare Weight program 5 CASH 3 9 CASH 2 Enter the number of the Tare Weight you are programming or changing...

Page 279: ... the decimal is set for the second position you can enter 00 to 99 99 Or if the decimal is set for the third position you can enter 0 000 to 9 999 in this field The easiest way to determine the tare weight entry is to place the empty container on the scale With the keylock in REG Mode press the SCALE key to display the container s weight Note the weight then use this program Enter the weight in th...

Page 280: ... pages Or refer to the following list of available files and their associated printout numbers Enter the printout number of the file you need 3 Press CASH printout CASH Printout Numbers 0 Cashiers 1 Servers 2 Groups PLUs 3 Coupons 4 Product Mix 5 Messages 6 Standard Menu 7 Time Ranges 8 Tax Tables 9 System Flags 10 Misc Flags Macros 11 Descriptors 12 Report Totals 13 Negative File 14 Keyboard 15 M...

Page 281: ...tems Remember that you can only use Zone 2 if you have selected Dual Screen format for the KPS mode as shown in the example below Kitchen Video Monitor Item Display Area Standard Menu Zones Zone 1 Zone 2 1 With your keylock in MGR Mode enter the following sequence to go to the KPS Standard Menu program 5 CASH 5 1 CASH Note Referring to the P51 Worksheet provided in the Worksheet Section of this ma...

Page 282: ...board i e a Coded PLU enter the item number 5 Press the PLU key press the item key or PLU PLU 6 Repeat Steps 2 and 5 for each menu item you want to list in the Standard Menu Zones 7 To leave this program press CASH to go back to the P1 Mode menu You can select another program from this menu if necessary CASH 8 Press CASH again to go back to the MGR Mode menu CASH Panasonic 5000 Version 4 0 Operati...

Page 283: ...cters Note To help you identify the lines your system can be set up with the descriptions associated with your entries 1 With the keylock in MGR Mode use this sequence to advance to the Store Forward program 5 CASH 5 2 CASH 2 Enter the number of the line 1 40 you need 3 Press CSHR line CSHR 4 Enter the eight digits of data you need for this line 5 Press CASH 8 digits CASH 6 Repeat Steps 2 through ...

Page 284: ...he following steps to select the Employee Program 5 CASH 5 3 CASH 2 Enter the number of the employee you need to program or change 3 Press CSHR Note The number of employees you can program is displayed below the program heading In the example below numbers 1 through 100 are available employee CSHR 02 59 LVL1 P1 1 EMPL 1 2 0000000000 1 100 CSHR 3 00 00 4 00 00 1 7 SBTL 5 00 00 6 00 00 CODE CASH 7 0...

Page 285: ...use either the entire number or a portion of the number depending upon your program employee code CASH 3 Job Code Pay Rate Job Code Use the first two digits of this field to enter this employee s default job code This should be the job code the employee most often uses If the employee forgets to select a job code at clock in the system automatically defaults to this selection Pay Rate Enter the nu...

Page 286: ...ate CASH 6 Job Code Pay Rate 4 Job Code Use the first two digits of this field to list a fourth job code that applies to this employee if necessary Pay Rate Enter the pay rate number from Program 56 associated with the job code you entered in the first two digits of this field job code pay rate CASH 7 Status Select options that apply to this employee You can add the values if necessary 1 Require a...

Page 287: ...of the ingredient you need Just below the program heading the screen displays the numbers you can use In the example below numbers 1 through 100 are available 3 Press CSHR ingredient CSHR 13 35 LVL1 P1 ING 99 1 100 CSHR 000 000 DSCRPT CASH CODE SBTL MARK Note The system displays the current assignments for the ingredient number you entered In the sample screen above Ingredient 99 has not yet been ...

Page 288: ...omatically positions the decimal in the third position xxx xxx cost SBTL 8 Repeat Steps 2 7 as needed for each ingredient you must program or change 9 To leave this program press CASH The screen returns to the P1 Mode menu where you can select another program if necessary CASH 10 To return to MGR Mode press CASH CASH Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 5 69 ...

Page 289: ...r to the explanation that applies to the recipe you are programming Recipes Using 10 or less Ingredients 1 With your keylock in MGR Mode use this procedure to advance to the Recipe Program 5 CASH 5 5 CASH 2 Enter the number of the recipe you are programming 3 Press CSHR The number of recipes available for your system is displayed below the program heading In the example below 50 recipes are availa...

Page 290: ...t And 101 SBTL takes you to the first line of the tenth ingredient line SBTL 6 With the cursor positioned in a first line of an ingredient 11 21 31 41 91 101 enter 0 to indicate that you are going to list an ingredient number 7 Press CASH 0 CASH The cursor automatically steps down to the next line 8 Make sure your cursor is positioned on one of the second ingredient lines 12 22 32 102 Enter the nu...

Page 291: ...Repeat Steps 2 12 for each recipe you must program or change 14 To leave this program press CASH From the P1 Mode menu you can select another program if necessary CASH 15 To return to MGR Mode press CASH again CASH In this program you can use the following key sequences advance the cursor from recipe to recipe or from field to field recipe CSHR displays the recipe and places the cursor in the firs...

Page 292: ...irst ingredient listed for the recipe you selected The cursor appears beside the first line of this first ingredient 4 Move the cursor to the first available ingredient line You can press SBTL to step down one line at a time Or you can go directly to a particular line To do this enter the number of the line you need 5 Press SBTL For example 11 SBTL takes you to the first line of the first ingredie...

Page 293: ...ient CASH Note After you enter a number the ingredient name appears in the far right column of the screen If a name does not appear this ingredient number has not been programmed or has been programmed without a name After you enter an ingredient number the cursor moves down to the third ingredient line 13 23 43 93 10 Enter the quantity of the ingredient you entered in the previous field that you ...

Page 294: ...m recipe The quantity you enter applies to every ingredient in the tandem recipe If for example Recipe 1 primary recipe is linked to Tandem Recipe 8 and 2 is entered for the quantity all of the Recipe 8 ingredients are multiplied by 2 18 Press CASH quantity CASH 19 Repeat Steps 4 18 for each recipe requiring more than 10 ingredients 20 To leave this program press CASH The screen returns to the P1 ...

Page 295: ...e rate of pay 1 With the keylock in MGR Mode use this sequence to advance to the Pay Rate program 5 CASH 5 6 CASH 2 Enter the number of the pay rate you are programming 3 Press CSHR pay rate CSHR RATE 1 21 27 LVL1 P1 PAY RATES 0 00 1 50 CSHR 4 DIGITS CASH PHIL Note The screen shows the rate currently assigned to this pay rate number In this example the rate number has not yet been assigned 4 Enter...

Page 296: ... leave this menu press CASH The screen returns to the P1 Mode menu You can select another program if necessary CASH 8 To return to MGR Mode press CASH again CASH Note Use these pay rate numbers in Program 53 to link the employee s job code to the applicable rate of pay Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 5 77 ...

Page 297: ...essages Prompts 9 Coupons 14 Tare Weights 16 Major Groups 20 KPS Standard Menu 21 Master Files 30 Servers Downlining to All Workstations In most instances after you change your program you must send the changes to all workstations Use the following procedure to downline send your files system wide Note Do not use the following procedure to downline your PLU file without first reading the warnings ...

Page 298: ...LU option without first reading the PLU Downlining procedures downline file CASH If the file you select is successfully downlined to all workstations an asterisk appears next to its number If an asterisk does not display try to send the file again Also make sure the workstations are not in the middle of a report or program screen 4 You can press CLEAR and repeat steps 2 3 to downline additional fi...

Page 299: ...update 3 Press TERM workstation TERM 4 Choose the file you want to downline to the selected workstation by entering the number listed to the left of the file you need to send 5 Press CASH Note Do not select the All PLU option without first reading the warnings in the PLU Downlining procedures downline CASH If your file selection is successfully downlined its downline function number is highlighted...

Page 300: ...orts There are no exceptions If you delete an item during the day your totals will be damaged Your totals are also damaged if you select the All PLU downline option after adding a new PLU 1 With the keylock in MGR Mode enter this sequence to go into the Downline program 5 CASH 6 0 CASH 2 If you are only downlining changes to the PLU file no new items and no deletes go to Step 4 If you made changes...

Page 301: ... only made changes e g price changes steering changes etc to your PLU file Select the All PLU downline option 5 Press CASH 4 CASH Your screen should highlight the All PLU option number in reverse video This indicates that the PLU files were successfully updated in all workstations 6 Press CASH to leave this screen CASH 7 Press CASH again to go to the MGR Mode menu CASH 5 82 Panasonic 5000 Version ...

Page 302: ...5 52 5 53 Clear 1 13 2 23 Clock In 1 13 2 57 Clock Out 2 59 Coded Charges 1 12 Coded PLUs 2 11 Compulsory Modifier Display 1 5 Condiments 2 21 5 51 Conventional Promo 2 37 Coupons 1 13 2 28 2 29 5 52 Coupon File Program 5 56 Coupon Search 1 5 Cover Count 1 14 2 8 3 2 Currency Exchange 1 13 2 50 Currency Exchange Program 5 30 Cursor Promo 2 38 Cursor Down 1 13 Cursor Up 1 13 Cursor Voids 2 24 DCR C...

Page 303: ...2 57 Journal Feed 1 14 Keyboard 1 4 Alpha Keyboard 1 6 5 3 Keylock 1 1 1 4 Kitchen Video System 1 9 5 62 KPS Standard Menu Program 5 62 LCD Key 1 15 Macros 1 6 1 15 Magnetic Card Reader 2 45 Major Group Program 5 45 Manager Log On 4 2 Manager Override 4 2 4 3 Manager Programs 5 1 Menu Levels 1 15 Menu Look Up 1 5 1 15 Miscellaneous Flags 5 22 Currency Exchange Program 5 30 Gift Certificate Program...

Page 304: ...sue 1 16 Receipt Stop 1 5 1 17 5 3 Received on Account 1 16 2 54 4 7 Recipe File Program 5 73 Red Print 5 51 Remote Steering 5 52 Reports 4 55 Balancing Formulas 4 100 Sample Reports 4 76 Storewide Reports 4 62 Terminal Reports 4 58 Return 1 17 2 27 Sample Reports 4 76 Scale 2 12 Scale PLUs 2 12 Screen Appearance 1 3 Screen Saver 1 3 Security Levels 1 4 Self Tests 1 8 5 3 Server Close 4 25 Server ...

Page 305: ...43 Tax Shift 1 17 2 31 2 42 Tender Correction 4 12 Time Attendance 2 57 4 15 Time Ranges Time Range Program 5 32 Tips 2 41 Training Mode 4 4 Transfer In 4 42 Transfer Out 4 42 4 48 Universal Keys 1 6 1 18 2 32 2 34 2 35 Universal Key Program 5 24 Voids 2 23 All Void 1 5 1 11 2 25 Delete 1 5 1 13 2 25 2 26 Error Correct 1 5 1 14 2 23 Previous Item Voids 1 5 1 18 2 23 Void Search 1 5 Waste Raw Waste...

Page 306: ...INDEX Starting Guest Check Number 4 40 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 6 5 ...

Page 307: ...INDEX 6 6 Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 ...

Page 308: ...INDEX Panasonic 5000 Version 4 0 Operating Instructions Rev 2 0 6 7 ...

Page 309: ...igital Communications Security Company A Unit of Matsushita Electric Corporation of America 1707 North Randall Road Elgin IL 60123 Printed in the United States of America 2003 Matsushita Electric Industrial Co Ltd ...

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Panasonic 5000 Series, Operating Instructions Manual

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