Recalling a Guest Check
APPLICATIONS
Recalling a Guest Check
When the customer requests additional items, you can recall his previous balance and
enter the new items. This process, called "Check Recall," brings the customer's previous
balance back to the screen and lets you add items or make corrections to the guest check.
The key you use to recall a check balance can have a number of names: Check #, Check
Recall, Previous Balance, P/B, Table #, Table # Recall, etc. Your key is labelled in a
manner most suitable for your operations.
Use this procedure to recall a guest check.
(Before you start, make sure you have entered your server number.)
1.
Enter the number of the check or table you need to recall.
2.
Press the Check Recall (CHECK # or TABLE #) key.
[ check # ]
CHECK
#
Notes: -
If a "Not Found" message displays when you enter the check number, this
check may not be open. Make sure you used the correct check number.
-
When you recall the guest check, the items you have already entered for this
guest check do not display. If you want to review the items you entered
earlier, see the Previous Item Display procedure on the next page.
-
After you recall the guest check, you can add any new items ordered. Or, if
necessary, you can void an incorrect item from the check. When your updates
are finished, use Service to store the new guest check balance.
Using the Magnetic Card Reader to Recall a Check
1.
Press PREV BAL.
2.
Swipe the card through the reader.
[ Swipe Card ]
PREV
BAL
Panasonic 5000 Version 4.0 Operating Instructions - Rev. 2.0
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