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Installation and Service Guide: Color Controller E-36A
Replacing Parts
2
Locate the motherboard replacement dongle provided with the new motherboard and connect it to a USB port.
3
Remove all USB devices that may be currently connected to any other USB port.
4
Power on the E-36A and allow it to boot without interruption.
5
From the Fiery QuickTouch, log on to E-36A with Administrator privileges.
The default user name is Administrator or Admin, and the password is the administrator’s password set by the site
administrator. The password is case-sensitive.
At this point the E-36A is in Service Mode, so you can verify that the new motherboard solves the problem that you
are trying to troubleshoot. Service Mode is not indicated on the monitor or on the Fiery QuickTouch screen.
Reconnect other dongles and USB devices only after you verify that the E-36A starts up successfully in Service
Mode.
6
Print the E-36A Test Page (see
).
7
Ask the site administrator to connect the E-36A to the network and download
a print job over the network (see
Configuration and Setup
, which is part of the user documentation set).
If the problem that you are troubleshooting persists, or if you are unable to perform
above while
in Service Mode, you may conclude that the old motherboard was not the source of the problem and does not need to
be replaced. If so, do not transfer options to the new motherboard (described on
), do not install system
software, and do not replace the hard disk drive. Reinstall the old motherboard and return the new motherboard with
the unexpended motherboard replacement dongle to inventory. For more information about troubleshooting system
problems, see
If installing a new motherboard solved the problem that you are troubleshooting and you are able to print a Test Page
and send a print job over the network, you are ready to transfer options to the new motherboard. Service Mode ends
automatically when you transfer options to the new motherboard.
Transferring options and BIOS information to the new motherboard
After you verify that the new motherboard solves the problem that you are troubleshooting, you must use the
motherboard replacement dongle to transfer options to the new motherboard.
To transfer options and BIOS information to the new motherboard
Note:
This procedure, which takes approximately 15-20 minutes, assumes that the E-36A is fully assembled with the
new motherboard, and verified in Service Mode (see
).
1
Verify that all power is turned off on the E-36A.
2
Insert the motherboard replacement dongle into a USB port.
3
Turn on the E-36A.
Wait until the E-36A reaches Idle.
4
On the Fiery QuickTouch screen, press the QuickLaunch menu at the bottom left corner of the display.