506
Appendix/External Devices/Troubleshooting
Cannot copy a PDF document to
the microSD memory card
d
Was the PDF document downloaded by page?
p.385
A document is not properly
displayed
d
A document may not be properly displayed if it contains formats
unsupported by Document viewer or complicated designs.
ー
It takes time to display a
document
d
It may take time to display a large-sized document.
ー
The screen or ring tone for an
incoming call or message is the
default setting
d
Depending on the combination of receiving screen and ring tone or
the priority sequence, either the receiving screen or ring tone may be
restored to default.
ー
The ring tone sounding when
receiving a message is different
from what I selected for the mail
address
d
When the ring tone settings are duplicated, the priority applies.
d
If you have received two or more messages, the tone set for the last
received mail address sounds.
d
If you have received two or more messages including a chat
message, the FOMA terminal emits the ring tone set for the chat
message.
d
If the format of the sender's mail address is "(phone
number)@docomo.ne.jp", save only that phone number as a mail
address and set a distinctive ring tone for that mail address in Select
ring tone under Mail (recv.).
d
Is the sender's mail address (a mail address shown on the received
mail details screen) stored in the phonebook correctly and did you
set a distinctive ring tone for that mail address in Select ring tone
under Mail (recv.)?
d
If you receive an SMS, a distinctive ring tone set in Mail (recv.) for the
phone number in the phonebook sounds.
p.128
p.120
p.120
p.120
p.119
p.120
A string appears instead of image,
i-motion, music or Music Channel
d
The following indicate that the image, i-motion, music or Music
Channel cannot be selected for the function. Select data that will not
display the following:
"Not available", "Expired file", "No preview data"
p.342
p.351
p.397
p.402
The color of the illumination
flashing when receiving a
message is different from what I
selected for the mail address
d
When the incoming lamp settings are duplicated, the priority applies.
d
If you receive two or more messages, the incoming call lamp flashes
following the settings of the illumination under Mail (recv.) that is set
to the last received mail address.
d
If the format of the sender's mail address is "(phone
number)@docomo.ne.jp", save only that phone number as a mail
address and set distinctive illumination for that mail address in
Illumination under Mail (recv.).
d
Is the sender's mail address (a mail address shown on the received
mail details screen) stored in the phonebook correctly and did you
set illumination for that mail address in Illumination under Mail
(recv.)?
d
If you receive an SMS, distinctive illumination set in Illumination
under Mail (recv.) for the phone number in the phonebook flashes.
p.147
p.120
p.120
p.119
p.120
Cannot charge the FOMA
terminal (the charge lamp of the
FOMA terminal does not light)
d
Is the battery pack properly attached to the FOMA terminal?
d
Is the adapter firmly plugged into the electrical socket or cigarette
lighter socket?
d
Are the adapter and the FOMA terminal correctly connected (is the
AC adapter firmly connected to the FOMA terminal or the desktop
holder)?
p.41
p.43
p.44
The key does not sound when I
press it
d
Is "Keypad sound" set to "OFF"?
d
Is the FOMA terminal in Manner mode?
p.129
p.132
I cannot use Any key answer to
answer a voice call/videophone
call/PushTalk call
d
Is "Answer setting" set to "Quick silent" or "OFF"?
d
You cannot use Any key answer to answer a videophone call.
p.73
ー
The other party's voice is difficult
to hear during a call
d
Is the earpiece speaker properly placed against your ear?
d
Is anything (e.g. a sticker) obstructing the earpiece speaker?
d
Is anything obstructing the speaker in hands-free mode?
d
Did you change the "Volume" setting?
Change the setting so that you can hear the other party clearly.
p.25
ー
ー
p.74
The other party's voice is too loud
during a call
d
Did you change the "Volume" setting?
Change the setting so that you can hear the other party clearly.
p.74
Problem
Points to check
Refer to
