Dell Vostro 1400, Owner'S Manual

Page: 138 / 248

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Troubleshooting
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to
support.dell.com and search for the
keyword spyware .
R UN THE D ELL D IAGNOSTICS —
If all tests run successfully, the error condition
is related to a software problem (see "Dell Diagnostics" on page 115).
Memory Problems
Fill out the "Diagnostics Checklist" on page 200 as you complete these
checks.
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
• See the software documentation for minimum memory requirements. If
necessary, install additional memory (see
"Memory " on page 174).
• Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see
"Memory " on page 174).
• Run the Dell Diagnostics (see "Dell Diagnostics " on page 115).
I
F YOU EXPERIENCE OTHER MEMORY PROBLEMS
—
• Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 174).
• Ensure that you are following the memory installation guidelines (see
"Memory" on page 174).
• Ensure that the memory you are using is supported by your computer. For
more information about the type of memory supported by your computer,
see "Memory" on page 174.
• Run the Dell Diagnostics (see "Dell Diagnostics " on page 115).
book.book Page 138 Wednesday, September 16, 2009 11:12 AM