Troubleshooting
123
To begin a live session with a Dell associate:
1
Click the Dell Support Center icon
on your computer’s desktop.
2
Click
Assistance From Dell
→
Technical Support
→
DellConnect
→
Phone
and follow the instructions.
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
Fill out the "Diagnostics Checklist" on page 200 as you complete these
checks.
E
NSURE
THAT
M
ICROSOFT
® W
INDOWS
®
RECOGNIZES
THE
DRIVE
—
Windows XP:
•
Click
Start
and click
My Computer
.
Windows Vista
™:
•
Click
Start
and
click
Computer
.
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T
EST
THE
DRIVE
—
•
Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original media is defective.
•
Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" on page 216.
E
NSURE
THAT
THE
C D
OR
D V D
MEDIA
IS
SNAPPED
ONTO
THE
SPINDLE
C
HECK
THE
CABLE
CONNECTIONS
C
HECK
FOR
HARDWARE
INCOMPATIBILITIES
—
See "Troubleshooting Software
and Hardware Problems" on page 152.
R
UN
THE
D
ELL
D
IAGNOSTICS
—
See "Dell Diagnostics" on page 115.
book.book Page 123 Wednesday, September 16, 2009 11:12 AM
Summary of Contents for Vostro 1400
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Vostro 1400 Owner s Manual Model PP26L ...
Page 14: ...14 Contents Glossary 223 Index 241 ...
Page 22: ...22 Finding Information ...
Page 36: ...36 About Your Computer ...
Page 54: ...54 Using the Keyboard and Touch Pad ...
Page 66: ...66 Using the Optional Camera ...
Page 92: ...92 Using Multimedia ...
Page 96: ...96 Using ExpressCards ...
Page 110: ...110 Setting Up and Using Networks ...
Page 114: ...114 Securing Your Computer ...
Page 190: ...190 Adding and Replacing Parts ...
Page 192: ...192 Dell QuickSet Features ...
Page 202: ...202 Getting Help ...
Page 212: ...212 Specifications ...
Page 222: ...222 Appendix ...
Page 240: ...240 Glossary ...