Canon imageRUNNER 1025, Basic Operation Manual

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13-11
Tr
oubleshooting
Error Codes (imageRUNNER 1025iF Only)
Error Code Description Action
#0009 The paper has run out or the paper drawer is not
set properly. Load the paper or reset the paper drawer
properly.
#0012 You could not send because the recipient’s
machine is out of paper. Contact the recipient and ask them to load the
paper.
#0018 There is no reply when you redial. You could not
send, because your fax signal was not returned
as the recipient’s line was engaged. Check that the recipient’s line is not engaged
and try again from the beginning.
#0037 The memory is full. Print, send, or delete any documents stored in
memory.
#0703 The memory for image data is full when sending
color documents. Wait a few moments, and then try sending
again after other send jobs are complete.
Erase documents stored in memory. If the
machine still does not operate normally, turn
the main power OFF, and then back ON. –
–
#0705 The send operation was interrupted because
the size of the image data is larger than that
specified in <MAX TX DATA SIZE> in <E-MAIL/I-
FAX> in <COMMUNICATIONS> in <SYSTEM
SETTINGS>. Change the setting for <MAX TX DATA SIZE>
in <E-MAIL/I-FAX> in <COMMUNICATIONS>
in <SYSTEM SETTINGS>.
Select a lower resolution.
If you are using I-fax, decrease the number
of pages containing images that you are
sending each time, so that you do not exceed
the Maximum TX Data Size.
Set <DIVIDE INTO PAGES> to <ON> in send
settings. –
–
–
–
#0751
The server is not functioning. The network is
down (the server is unable to connect to the
network or was disconnected). Check the recipient’s address.
Check that the network is up. –
–
#0752 The SMTP server name for e-mail or I-fax is not
correct, or the server is not functioning. – Check the SMTP Server name, domain
name, and e-mail address in <E-MAIL/I-
FAX> in <NETWORK SETTINGS> in <SYSTEM
SETTINGS>. –
The domain name or e-mail address may not
be set.
The network is down. –
–
Check that the SMTP server is operating
properly.
Check the network status. –
–
#0753 A TCP/IP error occurred while sending an e-mail
message.(Socket, Select error, etc.) Check the network cables and connectors. If the
machine still does not operate normally, turn
the main power OFF, and then back ON.
#0755 You cannot send jobs because TCP/IP is not
functioning correctly. – Check <TCP/IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>. –
The IP address is not set. – Check <TCP/IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>. –
When the machine was turned ON, an IP
address was not assigned to the machine by
the DHCP, RARP, or BOOTP server. – Check <TCP/IP SETTINGS> in <NETWORK
SETTINGS> in <SYSTEM SETTINGS>. Or wait a
while, and then try sending again. –