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COMmander 6000/R/RX - Firmware V7.0D - Advanced Information V19 04/2018
Functions, Uses, Concepts
Call Through
Call Through
This function also enables, e.g., field representatives to use the least cost
routing function and VoIP/GSM routing on the PBX. To prevent high costs
when using mobile phones, an international call be made by first calling the
PBX and then connecting to the desired connection from the PBX. The Call
Through function also enables the direct redial of any phone number.
In addition, the called party will ony see the company‘s phone number. This
protects the privacy of field representatives who are calling via a mobile
phone, for example.
A Call Through call is carried out as follows:
•
On his mobile phone, the user dials an external number that has previ-
ously been defined for Call Through on the PBX.
•
Based on the phone number transmitted by the mobile phone, the PBX
verifies whether the caller is a Call Through user.
•
If the caller is a Call Through user, the PBX automatically takes the call
and signals this using a special tone.
•
The user dials the desired phone number on his mobile phone equipped
with DTMF. After successful verification based on the Call Through list
and perhaps the least cost routing table, the PBX then dials this number
and a connection is established.
Note:
The greatest cost saving is achieved when the PBX phone
number has been entered – if available – as a preferred special phone
number with the mobile communications provider.
Proceed as follows for configuration:
•
Creating a contact for the Call Through user (e.g., mobile phone).
–
Using the Configuration Manager (page
User data > Address
books > Contacts & assignment
)