MAXCS ACC 6.5 Administration Manual vii
Setting Up Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Establishing Basic Hunt Group Attributes . . . . . . . . . . . . . . . . . . . . . . . . 261
Setting Call Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Establishing Hunt Group Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Setting Login Status for System Restart . . . . . . . . . . . . . . . . . . . . . . . . . 263
Setting Hunt Group Mail Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Disabling a Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Setting E-mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Setting Mailbox Playback Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Setting Mailbox Capacities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Setting Message Notification Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Setting the Message Types for Notification . . . . . . . . . . . . . . . . . . . . . . . 266
Setting the Type of Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Setting Notification Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Setting Notification Business Hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Setting Call Handling Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Handling Busy Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Forwarding All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Handling Unanswered Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Setting a Hunt Group’s Call Distribution Rule. . . . . . . . . . . . . . . . . . . . . . 270
Setting Queue Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
C
HAPTER
20
Paging Group Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
C
HAPTER
21
Line Park Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
C
HAPTER
22
Workgroup Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Workgroup Functionalities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Creating and Configuring Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Overview of Workgroup Configuration Window . . . . . . . . . . . . . . . . . . . . . . 284
Setting Up Workgroups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Establishing Basic Workgroup Attributes . . . . . . . . . . . . . . . . . . . . . . . . . 285
Setting Call Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Service Level Threshold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Establishing Workgroup Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Log In/Out a Group Member . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Setting Login Status for System Restart . . . . . . . . . . . . . . . . . . . . . . . . . 290
Setting Workgroup Mail Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Disabling a Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Setting E-mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Setting Mailbox Playback Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Setting Mailbox Capacities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Press Zero Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Voice Mail Access Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293
Summary of Contents for MAX Communication Server ACC 6.5
Page 1: ...MAX Communication Server Administration Manual ACC 6 5 Update1 4 2010 4413 0001 6 5 Update1...
Page 14: ...xii MAXCS ACC 6 5 Administration Manual INDEX 467...
Page 16: ...2 MAXCS ACC 6 5 Administration Manual...
Page 36: ...Chapter 1 Overview 22 MAXCS ACC 6 5 Administration Manual...
Page 46: ...Chapter 2 System Requirements and Installation 32 MAXCS ACC 6 5 Administration Manual...
Page 88: ...Chapter 4 System Configuration 74 MAXCS ACC 6 5 Administration Manual...
Page 104: ...Chapter 6 Voice Mail Configuration 90 MAXCS ACC 6 5 Administration Manual...
Page 130: ...Chapter 9 Call Recording Configuration 116 MAXCS ACC 6 5 Administration Manual...
Page 134: ...Chapter 10 Application Extension Configuration 120 MAXCS ACC 6 5 Administration Manual...
Page 164: ...Chapter 11 Board Configuration 150 MAXCS ACC 6 5 Administration Manual...
Page 196: ...Chapter 13 In Call Routing Configuration 182 MAXCS ACC 6 5 Administration Manual...
Page 208: ...Chapter 14 Out Call Routing Configuration 194 MAXCS ACC 6 5 Administration Manual...
Page 240: ...Chapter 15 Extension Configuration 226 MAXCS ACC 6 5 Administration Manual...
Page 248: ...Chapter 16 Setting Up IP Extensions 234 MAXCS ACC 6 5 Administration Manual...
Page 262: ...Chapter 17 AltiGen IP Phone Configuration 248 MAXCS ACC 6 5 Administration Manual...
Page 272: ...Chapter 18 Mobile Extension Configuration 258 MAXCS ACC 6 5 Administration Manual...
Page 290: ...Chapter 20 Paging Group Configuration 276 MAXCS ACC 6 5 Administration Manual...
Page 318: ...Chapter 22 Workgroup Configuration 304 MAXCS ACC 6 5 Administration Manual...
Page 428: ...Chapter 29 TAPI Integration 414 MAXCS ACC 6 5 Administration Manual...
Page 474: ...460 MAXCS ACC 6 5 Administration Manual...
