Altigen MAX Communication Server ACC 6.5, Administration Manual

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Chapter 22: Workgroup Configuration
MAXCS ACC 6.5 Administration Manual 291
Setting Workgroup Mail Management
The Mail Management settings define how voice messages are handled for a workgroup,
including how messages are announced and processed, and how much capacity is
allotted to message storage.
To work with mail management settings, click the
Mail Management tab, and select
the workgroup number you want to work with from the Group List .
Figure 4. Workgroup Configuration, Mail Management tab
Note:
You can use Apply to to apply mailbox settings to one, some, or all workgroup.
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers cannot leave
messages.
Setting E-mail Options
On the Mail Management tab, you can set the e-mail options for the workgroup:
•
E-mail Name —the workgroup’s e-mail name without the @domain. The default e-
mail name is ext <workgroup number>, that is, the letters “ext” followed by the
workgroup number. For example, the default e-mail name for workgroup 500 would
be ext500 .
•
Retrieve Voice Mail by E-mail Client —selected, this sends voice mail to the user
extension as an e-mail attachment. Deselected, voice mail is retrieved as voice mail.
•
Enable Mail Forwarding —selected, the workgroup’s e-mail will be forwarded to
the e-mail address you specify in the Forward E-mail Address box. The address
should be a full address, including the domain (for example,
jsmith@thecompany.com ).