Altigen MAX Communication Server ACC 6.5, Administration Manual

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Chapter 27: System Report Management
MAXCS ACC 6.5 Administration Manual 381
The difference between the Current Resource Statistics window and the IP
Cumulative Traffic Statistics window is that the former shows figures only for the
active call (Current Traffic) on a particular IP trunk of the local MAXCS system while the
other window shows figures for all calls combined (cumulative traffic).
Resetting Cumulative Statistics
You can reset the IP Cumulative Traffic Statistics by clicking the Reset button. Also,
this window automatically resets all fields to 0 when the MAXCS system is shut down
and restarted. Statistics gathered before the reset are not saved.
Using SNMP
SNMP (Simple Network Management Protocol) is used in network management systems
to monitor network-attached devices for conditions that warrant administrative
attention.
This MAXCS SNMP configuration, used with a third-party management console (see next
section), helps you see the MAXCS status, so you can use MAXCS more securely. Using
an SNMPv3 agent, MAXCS sends SNMP traps to the management console when alarming
conditions are detected.
Note:
The SNMP traps are sent by the Altigen services SPServ (Softswitch up, Softswitch
down traps), AltiKeep (warm start trap), and AltiServ (all other traps), so those
services need to be started, or the traps will not be sent.
SNMP Management Console
To use SNMP, you need an SNMP management console that is SNMPv3-supported for
receiving and collection. If you’re not already using one, AltiGen recommends MG-Soft
Trap Ringer Professional Edition, available from MGSoft Corporation, at http://www.mg-
soft.com/tringer.html.
You can get help about how to configure an SNMP User Account and Management
Console Port in that product’s Help system.
Note:
AltiGen’s IANA Private Enterprise Number is 13679.
Configuring MAXCS for SNMP
To configure MAXCS for SNMP, select Report > SNMP Configuration .
Packets Lost Number of voice packets that have been lost due to
prolonged delays, network congestion, or routing
failure.
Average Jitter
Average length of delay per voice packet in
milliseconds. This figure should stay under 100
milliseconds. A higher figure indicates a longer
average delay. This number can be used to measure
the quality of service on the network that connects
the source and destination sites.
Parameter Description