Altigen MAX Communication Server ACC 6.5, Administration Manual

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Chapter 22: Workgroup Configuration
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MAXCS ACC 6.5 Administration Manual
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DID Number —each workgroup can be assigned a DID number. This number does
not have a fixed length, but the length must be long enough (range 2–16) for the
system to match the DID incoming call.
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Enable Dial-By-Name Service —check this box to allow callers to search the list by
employee name for this workgroup extension.
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Description —describe the purpose of this workgroup.
Setting Call Restrictions
The call restriction rules on the General tab apply to users making outbound calls from
within voice mail and several workgroup settings. These settings do not impact the call
restriction settings configured for the workgroup member's extension in Extension
Configuration.
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Allow Calls to be Transferred or Conferenced to an Outside Number —when
checked, the internal extension user can log into this workgroup voice mail, make a
call to a second party, then transfer or conference to a third party.
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Allow User to Configure Forwarding, Notification, and Reminder Call to an
Outside Number
—This setting regulates workgroup call forwarding, voice mail
notification, and reminder call configuration. If this setting is not checked, you will
see a warning message pop up when trying to set up forwarding to an outside
number. International calls are not allowed if the fourth option is not checked.
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Allow Outside Caller to Make or Return Calls from within Group's VM
System
—when checked, an outside caller can dial into the system, log in to
workgroup voice mail, and make or return calls from the group's voice mail
(Zoomerang feature). International calls are not allowed if the fourth option is not
checked.
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Allow Outside Caller to Make or Forward International Calls from within the
Group's VM system
—This setting regulates making international calls from voice
mail and forwarding to an international number.
Caution!
Allowing any of these options may increase the potential for toll fraud. Make
sure the password is properly configured to prevent an intruder from using this
voice mail box to make an outbound call. AltiGen recommends that you leave
the fourth option unchecked for all workgroups at all times.
Numbers Letters Numbers Letters
2 A, B, C, a, b, c 6 M, N, O, m, n, o
3 D, E, F, d, e, f 7 P, Q, R, S, p, q, r, s
4 G, H, I, g, h, i 8 T, U, V, t, u, v
5 J, K, L, j, k, l 9 W, X, Y, Z, w, x, y, z