Appendix B: Troubleshooting
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Appendix B: Troubleshooting
If you see an alarm message and are not sure what it means, look it up in the
table below and then follow the instructions for resolving the alarm condition.
If you are having a problem using the Supra, see if the problem is described in the
table on page 119 and then follow the directions for correcting the problem.
If you receive a warning during configuration, look it up in the
130 and then follow the instructions for correcting the problem.
Alarm messages
The following table lists the alarm messages, possible causes, and possible solutions. If you see an
alarm message and are not sure what it means, look it up in the Alarm messages table and then
follow the instructions for resolving the alarm condition.
Alarm message
Possible cause
Possible solution
High Temp Probe 1
High Temp Probe 2
High Temp Probe 3
High Temp Probe 4
The temperature associated with
a probe has gone above the high
temperature alarm point and past
any alarm biasing.
Try lowering the temperature by turning
heaters down or off, or by increasing or
turning on cooling elements (such as
fans or misters), or by a combination of
both.
Check the temperature probes.
Check to see if a fan has failed.
Check settings.
Check if probe averaging is enabled and
configured correctly.
Low Temp Probe 1
Low Temp Probe 2
Low Temp Probe 3
Low Temp Probe 4
The temperature associated with
a probe has gone below the low
temperature alarm point.
Try to raise the temperature by turning
heaters up or on, or by decreasing or
turning off cooling elements (such as
fans or misters), or by a combination of
both.
Check the temperature probes.
Check to see if a heater has failed.
Check settings.
Check if probe averaging is enabled and
configured correctly.
Probe 1 Shorted
Probe 2 Shorted
Probe 3 Shorted
Probe 4 Shorted
An active temperature probe has
shorted.
The next active Probe will be used. If
Averaging is ON, the defective probe
will be excluded from the average.
Replace the temperature probe. The
control should recover automatically.
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