Page
Page A-6
A-6
LASAIR
LASAIR II
II Operator’s
Operator’s Manual
Manual
Appendix A: Troubleshooting
Appendix A: Troubleshooting
4.
4.
If us
If using Mi
ing Microso
crosoft In
ft Interne
ternet Expl
t Explorer
orer, and w
, and web page
eb page won't
won't load p
load properl
roperly
y,,
press CTRL key while selecting “REFRESH” to force page reload over
press CTRL key while selecting “REFRESH” to force page reload over
the network.
the network.
P
P..
Da
Data
ta Ca
Cann
nnot
ot be
be Er
Eras
ased
ed
1.
1.
Dat
Data ca
a cannot
nnot be er
be erase
ased wh
d while
ile sta
statis
tistic
tics mo
s mode i
de is on
s on..
2.
2.
Data
Data cannot
cannot be er
be erased
ased from
from the W
the Web Se
eb Server
rver in t
in the fo
he followi
llowing con
ng conditio
ditions:
ns:
••
if the instrument is being run from front panel
if the instrument is being run from front panel
••
if LCD screen is on one of
if LCD screen is on one of the setup screens.
the setup screens.
Q.
Q. Faci
Facility N
lity Net wi
et will not
ll not conn
connect t
ect to the L
o the LASA
ASAIR II
IR II..
1.
1.
Ens
Ensure t
ure that “E
hat “Enab
nable Fac
le Fac-Ne
-Net” is c
t” is check
hecked on th
ed on the Com
e Comm Set
m Setup Scr
up Screen.
een.
2.
2.
Ens
Ensure t
ure that t
hat the LA
he LASAI
SAIR II d
R II dis
ispla
play is s
y is set to
et to Mai
Main Scr
n Screen
een..
Getting Technical Support
Getting Technical Support
In the United States call Instrument Service and
In the United States call Instrument Service and Support at Particle Measuring
Support at Particle Measuring
Systems at 1-800-557-6363. Outside of the United States, contact your
Systems at 1-800-557-6363. Outside of the United States, contact your sales
sales
representative.
representative.