4-43
Cisco TelePresence System Release 1.6 Administration Guide
OL-13676-05
Chapter 4 Troubleshooting the CTS 500
Where to Go Next
Where to Go Next
See the
Chapter 10, “Monitoring the Cisco TelePresence System.”
For information about system messages that may appear on the Cisco TelePresence system, see the
Cisco TelePresence System Message Guide on the
Cisco TelePresence Administration Software Error
and System Messages
home page on Cisco.com.
Cisco Telepresence
phone idle screen does
not appear.
Device configuration has not been
done or has been done incorrectly.
•
Log into the Cisco Unified Communications Manager
administration interface.
•
Verify that the required settings have been made for
configuring the Cisco TelePresence system and
Cisco Unified IP Phone. See the
Cisco Unified
Communications Manager Configuration Guide for the
Cisco TelePresence System
.
Note
For more system troubleshooting information, see the
Cisco TelePresence System Troubleshooting Guide
on
Cisco.com.
Table 4-12
Troubleshooting Cisco TelePresence Network Cabling (continued)
Problem
Possible Cause
Actions