Error Code
375
P
rob
le
m Solving
14
016-721
O
O [Cause] An error occurred during print processing. Probable
causes are as follows:
1. Printing was instructed by automatic tray selection when
[Paper Type Priority] is set to [Auto Paper Off] for all
paper in the [Common Service Settings].
2. ESC/P-K command error
[Remedy] For Cause 1: When printing by automatic tray selection,
set one of the paper types to a setting other than [Auto
Tray switching Off] in [Paper Type Priority].
For Cause 2:Check the print data.
Refer to "Paper Type Priority" (P.112).
016-722
O
[Cause] The specified staple position or the specified paper size is
not supported in the finisher.
[Remedy] Check the staple position and the paper size, and try to
print again.
016-723
O
[Cause] The specified punch position or the specified paper size is
not supported in the finisher.
[Remedy] Check the punch position and the paper size, and try to
print again.
016-724
O
[Cause] The specified staple and punch position combination is
unsupported.
[Remedy] Specify the staple and punch positions to be on the same
side, and try to print again.
016-725
O
[Cause] A scanned document stored in a mailbox was to be sent
by fax using the Job Flow feature, but the mailbox
document could not be converted to fax data.
[Remedy] Do not use the Job Flow feature. Simply scan the
document through the machine's [Fax] screen to send it by
fax.
016-726
O
[Cause] Unable to automatically select a printer language even
though the print mode is set to [Auto].
Probable causes are as follows:
1. PostScript data was sent with no Adobe PostScript 3 Kit
(optional) installed.
2. The PDF file was sent directly to the machine using
LPR with Adobe PostScript 3 Kit installed and no HDD
Extension Kit installed.
[Remedy] For Cause 1:An Adobe PostScript 3 Kit must be installed.
For Cause 2:A HDD Extension Kit must be installed.
016-727
O
[Cause] A job was cancelled without storing a document into a
mailbox because the document was determined as 0
page.
[Remedy] The document could not be stored into the mailbox
because the machine determined the print document as 0
page. Disable [Skip Blank Pages] on the Print Options
setting, or add text to the document if the document is
blank.
016-728
O
[Cause] An unsupported tag is included in the TIFF file.
[Remedy] Check the print data.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
