14 Problem Solving
412
P
rob
le
m Solving
14
033-747
O
[Cause] The job is in pending status.
[Remedy] No operation is necessary.
033-749
O
[Cause] The machine will automatically resume and print out.
[Remedy] No operation is necessary.
033-750
O
[Cause] An error occurred during fax transmission.
[Remedy] Turn the machine off and on. Try again. If the error
persists, contact our Customer Support Center.
033-751
O [Cause] An activity report output occurred during the printer lockout
duration. Outputting the activity report was suspended
because the machine was in Sleep mode.
[Remedy] No operation is necessary. The machine will output the
report after exiting the Sleep mode.
033-755
O
[Cause] A fax document was to be printed, but the print job was
canceled because the fax feature did not work.
If multiple documents stored in mailboxes are to be
printed, and one of them is a fax document, the fax
document and the documents to be printed subsequently
will not be printed out.
[Remedy] Take one of the following actions:
z
Turn the machine off and then back on.
z
Check if the phone cable connection is secured.
z
Print an Error History Report to obtain the fax-related
error code (133-xxx, 134-xxx), and then solve the
problem.
If the error persists, contact our Customer Support Center.
034-211
034-212
O
[Cause] An error occurred on the fax control system.
[Remedy] Contact our Customer Support Center.
034-500
O
[Cause] Unable to communicate due to an incorrect phone
number.
[Remedy] Check the phone number, and try again.
034-501
O
[Cause] Unable to communicate because the specified telephone
line does not exist.
[Remedy] Check the telephone line, and try again.
034-505
O
[Cause] An error occurred during fax transmission.
[Remedy] Turn the machine off and on. If the error persists, contact
our Customer Support Center.
034-506
O
[Cause] The destination machine does not have the remote copy
feature (for printing the multiple sets of a received
document).
[Remedy] Check if the destination machine has the remote copy
feature.
034-507
O
[Cause] The specified password is not identical with the ID number
of the destination machine.
[Remedy] Check the password and the phone number.
The destination machine may be set not to send its ID
number. Check the setting of the destination machine.
This error code also appears when polling is rejected.
Error Code
Category
Cause and Remedy
C P F S M O
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
