Machine Trouble
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14
Machine Trouble
Before you determine that the machine is defective, check the machine status again.
Symptom
Cause
Remedy
The machine is
not powered on.
Is the power switched on?
Switch the power on.
Refer to "2 Product Overview" in the User
Guide.
Is the power cord plugged
into the power outlet?
Turn the power switch off, and then firmly
plug the power cord into the connector and
power outlet. Then turn the power switch
on.
Refer to "2 Product Overview" in the User
Guide.
Is the power cord
disconnected from the
machine?
Does the AC outlet supply
power properly?
Connect another appliance to the outlet to
verify the power supply.
The touch screen
is too dark.
Is the <Energy Saver>
button on?
The machine is in the Energy Saver mode.
Press the <Energy Saver> button on the
control panel to exit the Energy Saver
mode.
Refer to "2 Product Overview" in the User
Guide.
Is the screen contrast low?
Adjust the screen contrast by using the
contrast adjustment dial on the control
panel.
Refer to "2 Product Overview" in the User
Guide.
Unable to print,
or unable to
copy.
Is a message displayed on
the touch screen?
Follow the instructions displayed to solve
the problem.
Is the memory capacity
insufficient?
Perform one of the following:
z
Set [Image Quality] to [Standard], or try
to print again by setting [Print Page
Mode] to [On]
z
Reduce the number of open ports to
increase the print page buffer size
z
Add memory by installing add-on
memory (256 MB)
Note
•
When memory capacity is
insufficient, the port status is
automatically set to [Stop] and the
machine restarts.
Is the print mode [Off-line]?
Press the <Machine Status> button to
check the [Print Mode] on the [Machine
Status] screen. If [Print Mode] is set to [Off-
line], select [On-line].
Is the power cord
disconnected from the
machine?
Turn the power switch off, and then firmly
plug the power cord into the connector and
power outlet. Then turn the power switch
on.
Refer to "2 Product Overview" > "Power On /
Off" in the User Guide.