14 Problem Solving
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m Solving
14
Receiving Problems
Follow the procedure below if you cannot receive a fax
The image
quality is poor.
The document glass is dirty.
Clean the document glass.
Refer to
"Cleaning the Film and Constant
Velocity Transport Glass" (P.63)
.
The fax density is improper. Adjust the fax density.
Refer to "4 Fax" > "General Settings" >
"Lighten/Darken (Adjusting Fax Density)" in
the User Guide.
The sender’s machine has a
problem.
Check it to the sender.
Image quality may be affected by a
problem of the sender's machine, as well
as a problem of this machine.
Symptom
Cause
Remedy
The phone line
has a problem.
The phone line is not
connected correctly.
The machine equips some connectors to
connect phone lines to. The
communication is disabled unless the
phone line is connected to a correct
connector. When the cable connection is
correct, the on-hook feature allows you to
call through general lines.
An error occurred with the
phone line.
Use a telephone near the machine to
check whether to be able to make a phone
call. If the phone call is disabled, the
problem is the phone line, not the machine.
Symptom
Cause
Remedy
