Vertical Comdial DX-80, Technical Manual

Page: 204 / 322

P
ROGRAMMING
C
ALL
H
ANDLING
> P
ROGRAMMING
A
UTO
A
TTENDANT
M
ODULE
(AAM)
DX-80 Programming Manual
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Other features whose programming may affect the Auto Attendant include DISA (Direct Inward System Access)
and Time Switching.
The following procedures allow you to go to the phone you will be using as the AMM, and set that phone as the
AAM phone. You can also program the AAM phone remotely using any DET or PC-DBA.
1. Enter Attendant Administration from any DET. To do this, press Feature # 0 .
2. Enter the Tenant Group (1,2, or 3) for which settings will be made. Press save .
3. Enter the Attendant Password for the selected Tenant Group. The default password is 9999.
4. Press show . The display shows "SVC MODE CHANGE.”
5. Press next . The display shows “AUTO_A MESSAGE.”
6. Press show . The display shows “1.DAY GREETING.” This is the greeting that callers will hear when they
are answered by the DX-80 Automated Attendant and the system is in the “DAY” mode of operation.
(Notice that the button LED is lit during the Automated Attendant setup session. This indicates that the
speakerphone microphone will be active during the record portions of setup. Alternatively, the handset may
be used for recording.)
7. To record this greeting, press show . The display will show “RECORD TIME :xx” (where “xx” is the cur-
rent time allotted to this message).
To change the total length allotted to this message, press chg . Or,
To enter the new time in seconds (00-99) then press save .
Press play to hear the current contents of this greeting/message. The display shows “AUTO_ATT NO. :1”
indicating that you will hear the recorded greeting for the first port. (Keep in mind there are four ports, each
recorded simultaneously during the “record” operation. You may use the
chg function to playback each
individual port to test each for proper operation.
Press record to begin recording this greeting. Once record has been pressed, the record operation is imme-
diately begun. (Note: The length of the message/greeting to be recorded cannot exceed the allotted time
length for this greeting/message.)
Press stop to end the recording of this message. (Note: If the Record Time is exceeded, the record operation
will end automatically.)
8. Press the Hold button to return to the previous level of setup. (“1.DAY GREETING”)
9. To skip to the next greeting/message, press next . The display will show “2.ALT GREETING”
10. Use the conventions described for “1.DAY GREETING” to playback and record all greeting/messages.
11. When finished with setup of the automated attendant, press Hold or hang up the handset to end the setup
session.