Vertical Comdial DX-80, Technical Manual

Page: 234 / 322

P
ROGRAMMING
V
OICE
M
AIL
> P
ROGRAMMING
T
HIRD
P
ARTY
VM, A
NALOG
P
ORTS
DX-80 Programming Manual
- 234 -
9.1 Programming Third Party VM, Analog Ports
You can connect the DX-80 system to a third-party voice mail system using spare analog ports. Doing so occupies
these ports and therefore reduces the number of system ports that you can use for the telephones, FAX machines,
modems, etc.
It is recommended that you use the DX-80 DX-SO voice mail system, because it is a digital integration and
therefore does not occupy valuable analog port space of the DX-80 system. For further details, see Section 9.2,
Programming Optional Internal VM, Digital .
Using voice mail greatly enhances the use of the DX-80 system. Features accessible when voice mail is installed
vary depending upon the third-party product connected. Features that the DX-80 system accommodates include
the following.
• Automated Attendant
• Extension unique voice mailboxes
• Call Forward to extension voice mailboxes
• Answering Machine Emulation
• UCD Queue Announcements
• Menu Routing
• Voice Record
• Automatic Voice Record
• Specific CO Line Greetings on Automated Attendant
The following conditions apply to analog voice mail.
• Voice mail feature operation is limited only by the ancillary voice mail system.
• When voice mail ports are used heavily (high call traffic), the system updates message indications notably
slower than usual.
• When VM messages are waiting, the system flashes the auxiliary lamp green.
• When transferring a call to voice mail, callers can choose to enter no mailbox number. If they do so, the
system routes them to the voice mail main greeting (e.g., Auto Attendant greeting).
• If no voice mail ports are available at the time callers place their call into voice mail, the system plays a ring-
back tone until a port becomes available.
• You can program the voice mail code Feature 6 4 on any available Flexible Feature Button.
• When the voice mail code is programmed on a Feature Button, the system flashes the associated LED red
when VM messages are waiting.
• You can program the voice mail UCD Group directory number (usually 433) on any available Flexible
Feature Button.