Vertical Comdial DX-80, Technical Manual

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P
ROGRAMMING
CO L
INES
> S
ETTING
C
LASS OF
S
ERVICES AND
M
USIC
O
N
H
OLD
S
OURCE
DX-80 Programming Manual
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5.4 Setting Class of Services and Music On Hold Source
The DX-80 allows you to assign a different class of service for day mode and evening mode.
Whenever a CO line is placed on hold, the system plays programmed music. If you need background music or
music on hold, you must connect the music channels to some music source.
CO lines that are placed on hold are connected to one of two external music sources. The DX-80 system provides
two sources of MOH, since the system may be installed in a location that serves two separate businesses and MOH
requirements.
As an alternative, the system can play a “tone” to callers while on hold. If neither of the two music channels is con-
nected to a music source, or if the music sources are not intended for the MOH function, you can use the beep tone
to signify to callers on hold that their call is still holding. The tone duration is one second, and repeats every 4
seconds. To use the internal music tone, the MUSIC option strap (JP30) must be connected to the INT position on
the CPM board. For further details on connecting MOH sources, see the
DX-80 Technical Manual, Volume 1,
Installation and Maintenance , part number IMI72-001.
5.4.1 PROGRAMMING USING THE DET
Note: chg , bksp , save , one , always , del , and ack are interactive LCD button operations. Use the three buttons
below the LCD display to actuate the associated operation.
1. Enter Database Administration using the feature code Feature # * and then enter the DB Admin password .
2. Press show . The system displays the DB Item Select screen.
3. First, assign the day and evening classifications for the CO line. Enter 02-740~755-04 , then press save .
This advances you to the Day Classification programming screen for the CO line you entered (CO line 1 =
740, CO line 16 = 755).
4. Press chg until the day class you want to use (0 through 7) displays. The default is 0.
5. Enter 02-740~755-05 , then press save . This advances you to the Evening Classification programming
screen for the CO line you entered (CO line 1 = 740, CO line 16 = 755).
6. Press chg until the evening class you want to use (0 through 7) displays. The default is 0.
7. Enter 02-740~755-06 , then press save . This advances you to the MOH Source programming screen for the
CO line you entered (CO line 1 = 740, CO line 16 = 755).
8. Press chg until the MOH source you want to use (MC1, MC2, Tone) displays.
9. Press the Hold button to return to the previous menu level,
Or, press the Volume button (up or down) to return to the DB Item Selection screen,
Or, exit programming.