Vertical Comdial DX-80, Technical Manual

Page: 260 / 322

P
ROGRAMMING
E
XTENSIONS
> S
ETTING UP
M
ONITORING
P
RIVILEGES
DX-80 Programming Manual
- 260 -
When programming extensions, you define the monitor COS for each extension. For example, you may want to
assign monitoring privileges to the manager in charge of your client’s Customer Support department, so that
manager has the ability to listen to how department members handle phone inquiries. In this case, assign the
department manager a higher monitoring COS than the monitoring COS of the department members.
The following conditions apply to the monitoring capability.
• The highest level of priority in monitor class is “0.”
• “9” is the lowest priority level.
• The system does not allow monitoring if the called extension’s monitor COS matches the calling extension’s
monitor COS.
Since this feature is very similar to Intrusion, it is possible to “shift” between these two features when using
monitor. See Section 10.10,
Setting up Intrusion for further details.
Note : If you assign monitoring privileges to an extension, set up a feature button for the extension user to press to
initiate the monitoring session. See Section 11, Programming Feature Buttons.
10.9.1 PROGRAMMING USING THE DET
Note: chg , bksp , save , one , always , del , and ack are interactive LCD button operations. Use the three buttons
below the LCD display to actuate the associated operation.
1. Enter Database Administration using the feature code Feature # * and then enter the DB Admin password .
2. Press show . The system displays the DB Item Select screen.
3. Enter 01-101~156-07 , then press save . This advances you to the Monitor Class programming screen for the
extension you specified.
4. Press chg to select the monitor class of service you want to use for this extension. Valid choices are classes
0 through 9, where 0 is the highest monitoring COS and 9 is the lowest. The default is 5.
5. Press the Hold button to return to the previous menu level,
Or, press the Volume button (up or down) to return to the DB Item Selection screen,
Or, exit programming.
10.9.2 PROGRAMMING USING PC-DBA
1. Select Programming from the PC-DBA menu and press Enter . The system displays the Database Program-
ming menu.
2. Highlight Extension and press Enter . The system displays the Extension menu.
3. Highlight Category 1 and press Enter . The system displays the Extension – Category 1 screen.
LEGAL NOTICE
This feature may violate privacy laws if used in a manner that is
inconsistent with requirements of those laws. Vertical communications, Inc.
assumes no responsibility with regard to the use of this feature; it is provided for the virtue of ethi-
cal use only. YOU are responsible for using this feature appropriately, considering all
applicable laws.