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DX-80 Programming Manual

Technical Manual - Volume II

Vertical Communications, Inc.

106 Cattlemen Road, Sarasota, FL 34243

(941)554-5000 or (800) 266-3425

-Notice-

Vertical Communications, the Vertical Communications logo and combinations thereof,

and Corporate Office are trademarks ofVertical Communications, Inc. Artisoft, TeleVantage, InstantOffice,

Comdial and Vertical Networks are registered trademarks of Artisoft, Inc.

All other brand and product names are used for identification only and are the property of their respective holders.

Summary of Contents for Comdial DX-80

Page 1: ...Programming Manual Technical Manual Volume II GCA60 001 RB1105 ...

Page 2: ...ta FL 34243 941 554 5000 or 800 266 3425 Notice Vertical Communications the Vertical Communications logo and combinations thereof and Corporate Office are trademarks ofVertical Communications Inc Artisoft TeleVantage InstantOffice Comdial and Vertical Networks are registered trademarks of Artisoft Inc All other brand and product names are used for identification only and are the property of their ...

Page 3: ... iii REVISION HISTORY Version Changes Date 01 Initial version October 31 2003 02 Comdial Rebrand March 9 2004 03 Vertical Rebrand updates November 10 2005 ...

Page 4: ... iv This Page Intentionally Left Blank ...

Page 5: ...g modems and the Microsoft DOS oper ating environment applicable to using PC DBA only You should read this manual in normal reading sequence before starting this programming task refer to this manual as necessary while performing programming servicing and upgrading tasks Related Publications This manual refers you to related publications when appropriate for additional information DX 80 Technical ...

Page 6: ...nter your password now If the system is actually playing a recording aloud we enclose the exact wording of the prompt in quotation marks and italics to signify that the system is in actually speaking to you The system says You have no more new messages Italics and quotes are also of course used in their normal contexts that is for emphasis and to identify what words are spoken This is called a hot...

Page 7: ...s 25 1 3 5 Setting Up UCD Groups 25 1 3 6 Setting Up Voice Mail 26 1 3 7 Setting Up Extensions 26 1 3 8 Setting Up Feature Buttons on Phones 27 Chapter 2 Programming Options 2 1 Using PC Database Administration PC DBA 29 2 1 1 Loading PC DBA Software 29 2 1 2 Programming Using PC DBA 30 2 1 3 Database Save and Restore 32 2 1 3 1 Performing a Save 32 2 1 3 2 Performing a Restore 33 2 1 4 PC DBA Con...

Page 8: ... 2 Programming Using PC DBA 46 3 1 3 Copying Baseline Extension Setups 48 3 1 3 1 Programming Using the DET 49 3 1 3 2 Programming Using PC DBA 50 3 1 4 Feature Directory Number Lookup 53 3 1 4 1 Directory Numbers 53 3 1 4 2 Feature Access Codes 54 3 1 4 3 Suffix Codes 56 3 1 5 Resetting an Extension to the Default Set 56 Chapter 4 Programming System Features 4 1 Establishing Database Administrato...

Page 9: ...the CID Table 80 4 9 1 Programming Using the DET 80 4 9 2 Programming Using PC DBA 80 4 10 Establishing Music Sources 81 4 10 1 Programming Using the DET 82 4 10 2 Programming Using PC DBA 82 4 11 Assigning External Pager ID 83 4 11 1 Programming Using the DET 84 4 11 2 Programming Using PC DBA 84 4 12 Assigning Ancillary Devices Loud Bell External Page or Music on Hold 85 4 12 1 Programming Using...

Page 10: ...20 1 Programming Using the DET 105 4 20 2 Programming Using PC DBA 106 4 20 2 1 Numbering Plan 1 106 4 20 2 2 Numbering Plan 2 107 4 20 2 3 Numbering Plan 3 108 4 20 2 4 Numbering Plan 4 109 Chapter 5 Programming CO Lines 5 1 Phantom Lines Virtual Numbers 112 5 2 Assigning the Tenant Group 112 5 2 1 Programming Using the DET 113 5 2 2 Programming Using PC DBA 113 5 3 Assigning the CO Group 114 5 3...

Page 11: ... 5 11 Set CO Line Time Switching 128 5 11 1 Programming Using the DET 128 5 11 2 Programming Using PC DBA 129 5 12 Setting the Pre Defined Call Forward No Answer 131 5 12 1 Programming Using the DET 131 5 12 2 Programming Using PC DBA 131 5 13 Setting Up the PBX Code and Hunt Method 132 5 13 1 Programming Using the DET 133 5 13 2 Programming Using PC DBA 133 5 14 Setting Up the Alternate CO Line G...

Page 12: ... Exclusive Hold Time 152 6 8 1 Programming Using the DET 153 6 8 2 Programming Using PC DBA 153 6 9 Establishing Warning Time for Limited Call Lengths 154 6 9 1 Programming Using the DET 154 6 9 2 Programming Using PC DBA 155 6 10 Setting Up Transfer Recalls for Idle and Busy Extensions 156 6 10 1 Programming Using the DET 157 6 10 2 Programming Using PC DBA 158 6 11 Setting Up Hold Recall 158 6 1...

Page 13: ... Play Intervals 174 6 19 1 Programming Using the DET 175 6 19 2 Programming Using PC DBA 175 6 20 Enabling Disabling Hotel Feature 176 6 20 1 Programming Using the DET 176 6 20 2 Programming Using PC DBA 176 6 21 Enabling Disabling System Speed Toll Check 177 6 21 1 Programming Using the DET 178 6 21 2 Programming Using PC DBA 178 6 22 Enabling Disabling TSI Connection 179 6 22 1 Programming Using...

Page 14: ... 196 6 31 1 Programming Using the DET 196 6 31 2 Programming Using PC DBA 197 6 32 Setting Talk Abandon Time Interval 198 6 32 1 Programming Using the DET 198 6 32 2 Programming Using PC DBA 198 6 33 Setting Hold Abandon Time Interval 199 6 33 1 Programming Using the DET 199 6 33 2 Programming Using PC DBA 200 6 34 Setting Unsupervised Talk Time 201 6 34 1 Programming Using the DET 201 6 34 2 Prog...

Page 15: ...ing the DET 231 8 4 2 Programming Using PC DBA 231 Chapter 9 Programming Voice Mail 9 1 Programming Third Party VM Analog Ports 234 9 1 1 Programming Using the DET 235 9 1 2 Programming Using PC DBA 239 9 2 Programming Optional Internal VM Digital 243 9 2 1 Programming Using the DET 244 9 2 2 Programming Using PC DBA 245 Chapter 10 Programming Extensions 10 1 Overview 247 10 2 Reminder Tones 249 1...

Page 16: ...Programming Using the DET 262 10 10 2 Programming Using PC DBA 263 10 11 Setting up Warning Tones Incoming Call Drops Outgoing Call Drops 264 10 11 1 Programming Using the DET 264 10 11 2 Programming Using PC DBA 265 10 12 Setting Up Off Hook Voice Announce 266 10 12 1 Programming Using the DET 266 10 12 2 Programming Using PC DBA 266 10 13 Setting Up Paging Privileges 268 10 13 1 Programming Usin...

Page 17: ...Assigning Feature Buttons 280 10 22 Performing Directory Extension Swapping 280 10 22 1 Programming Using the DET 280 10 22 2 Programming Using PC DBA 280 10 23 Configuring Single Line Telephones Analog Device Support 282 Chapter 11 Programming Feature Buttons 11 1 Programming Using the DET 285 11 2 Programming Using PC DBA 286 11 3 Programming DSS Console Feature Buttons 287 11 4 Programming a Re...

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Page 19: ...Distribution if applicable voice mail if applicable internal or external privileges for all extensions and feature buttons on individual DET phones and DSS consoles 1 1 Programming Methods There are three approaches you can take when programming a DX 80 system You can program the system on site using any Digital Extension Terminal DET phone You can program the system on site using PC DBA the PC ba...

Page 20: ... Master Clear you will have to completely reprogram the database PC DBA laptop on site You can save the existing database residing on the switch via a RECEIVE ALL command When you need to modify the database you can use the switch version as a basis so you will not have to reprogram all its custom settings If you lose the switch database because of battery failure or because you must perform a Mas...

Page 21: ...itch via a RECEIVE ALL command When you need to modify the database you can use the switch version as a basis so you will not have to reprogram all its custom settings If you lose the switch database because of battery failure or because you must perform a Master Clear you will NOT have to completely reprogram the database provided you have previously saved a copy of the switch database on your la...

Page 22: ...ference if necessary For more details see Appendix A Worksheets copying a base CO line or extension s setups to several other CO line or extensions thereby eliminating the need to program them individually and using one of four standard database programming templates provided with the DX 80 on CD part number DX80UTILCD You can choose the template that most closely matches your new customer s site ...

Page 23: ... each tenant group 4 Set the user passwords for extensions 101 102 and 108 5 Specify the user names for extensions 101 and 108 6 Name each CO line 1 8 7 Set up the pre programmed incoming and outbound messages 8 Program speed dial numbers 9 Set the number of items in the Caller ID table 10 Establish the music source for the each tenant group 11 Assign the external pager ID to a tenant group Enable...

Page 24: ... CO Lines The DX 80 provides programmable features that allow you to establish these various settings 1 3 3 SETTING UP CALL HANDLING Next set up how you want the DX 80 to handle calls Perform the following steps 1 Program conference calls 2 Specify the CO flash time 3 Specify the PBX flash time 4 Specify the pause time 5 Specify the ring abandon 6 Set up the hold remind 7 Select the exclusive hold...

Page 25: ...s allow you to place restrictions on outbound toll calls per tenant group and account code Perform the following steps 1 Set up the Class of Services 2 Set up the digit interval from 1 to 100 per tenant group 3 Assign the account code length 4 Program the account code passwords from 1 to 600 as necessary Details on how to perform these tasks are included in Section 7 Programming Toll Restrictions ...

Page 26: ... these tasks are included in Section 9 Programming Voice Mail The DX 80 provides programmable features that allow you to establish these various settings 1 3 7 SETTING UP EXTENSIONS Once you have set up the system CO line call handling toll restriction UCD if applicable and voice mail if applicable the next task in setting up a new system is to program the extensions To program the extensions in t...

Page 27: ...rious settings 1 3 8 SETTING UP FEATURE BUTTONS ON PHONES The final task in setting up a new system is to program the feature buttons on the individual DET phones and DSS consoles You can program feature buttons for directory numbers or feature codes Note You can only program feature buttons on DSS consoles for directory numbers Buttons assigned to feature codes are not permitted on the DSS Detail...

Page 28: ...OVERVIEW PROGRAMMING A NEW SYSTEM DX 80 Programming Manual 28 This Page Intentionally Left Blank ...

Page 29: ...ws modules Vertical Communications Inc does not guarantee or provide warranty for any level of performance in the Windows environment 640k minimum RAM 386 minimum microprocessor minimum 2 megabytes space on the hard disk 2 1 1 LOADING PC DBA SOFTWARE When you download PC DBA from the Vertical Comdial web site it is contained in an archived format to expedite the download It is recommended that you...

Page 30: ...DOS prompt Then press Enter 2 1 2 PROGRAMMING USING PC DBA 1 Enter PC DBA by typing DX 80 at the DOS prompt in the PC DBA working directory and then pressing Enter The system responds by displaying the title page 2 When you press a key the system displays the Main menu and positions the cursor on PC DBA 3 Press Enter to enter into the programming and maintenance functions of PC DBA The system resp...

Page 31: ...hed making your programming changes you must perform a SEND operation They system then overwrites the system mem ory with whatever you have programmed into the working directory Until you perform the SEND com mand none of your changes are in effect Use the arrow keys to highlight the category of your choice then press Enter to open that category and begin programming database parameters as require...

Page 32: ...DOS and press Enter 2 1 3 DATABASE SAVE AND RESTORE The working directory is the location allocated in the PC for all changes while the PC DBA programming session is in progress You may want to save the data in this directory for later retrieval since you may be working on many various databases 2 1 3 1 Performing a Save To perform a database save follow these steps 1 Go to the Main menu Use the a...

Page 33: ...ess Enter If it is a new directory the following alert displays Directory Not Exist Create it Y N 5 Press Y The files are copied to the location specified and the following message displays to confirm the pro cedure Backup Completed Press Any Key To Exit 6 Press any key Your database save is now complete 2 1 3 2 Performing a Restore To perform a database restore follow these steps 1 Go to the Main...

Page 34: ...perations 2 1 4 1 F1 Help Press F1 to view the keystroke help menu of PC DBA There are two help screens 2 1 4 2 F2 A Save U Save Press F2 to select A Save Automatic Save or U Save User Save This selection determines how PC DBA will save data during the programming process The system displays the current setting for this key i e A Save if automatic save is set or U Save if user save is set If you s...

Page 35: ...rough cable When accessing the system remotely you can make this con nection via a modem You can connect the DX 80 system on site via the PC serial port COM port Use a straight through 9 pin to 9 pin cable from the PC serial port to the DX 80 CPM PC DBA port Once you make this connection you can connect to the DX 80 system processor and download receive DX 80 database switch memory to the PC DBA l...

Page 36: ...pin to 9 pin cable from the PC serial port to the DX 80 CPM PC DBA port Once you make this connection you can connect to the DX 80 system processor and download receive the DX 80 database memory to the PC DBA laptop working directory Once you make a physical connection cable or modem between the PC and the DX 80 system you must link the two devices using the F5 Connect function See Section 2 1 4 5...

Page 37: ...ss F5 If an adequate connection exists between the DX 80 system and the PC the system responds as follows Connect 1 Receive Data From KSU 2 Don t Receive Data From KSU Please Select Note To select 1 will receive Numbering Plan Ext DIR No CO Group DIR No User Password from KSU automatically so these data you set previously on PC will be lost To select 2 the data about DIR No User Password on PC may...

Page 38: ...Receive operations to exchange databases between the laptop and the switch 2 1 4 6 F6 Disconnect After you have established a link between the DX 80 and PC DBA you must also disconnect this link after you are finished using the Send or Receive operations The system will disconnect automatically if the connection path cable or modem connection is interrupted or if you exit PC DBA while the link is ...

Page 39: ...ress F3 to perform a Receive All and download all factory settings to the database Or you can initialize all of the PC DBA parameters by navingating to the working file directory and at the DOS prompt copying all files with a DEF extension to all DAT extensions To do this use the DOS command COPY DEF DAT 2 1 4 9 F9 Modem You can connect to the DX 80 switch remotely by using a modem You can purchas...

Page 40: ... in the upper left corner of the display Mdm Once you have established a modem connection you can perform an F4 Connect which is required to link PC DBA to the DX 80 system processor 2 1 4 10 F10 RS232C The F10 RS232C function allows you to set up the PC COM port To successfully do this you must know how the PC hardware is configured Specifically you must know the COM port number 1 or 2 and the ba...

Page 41: ...ive button After you have correctly entered the password the system enters you into Database Administration 2 2 2 LCD INTERACTIVE BUTTONS The LCD interactive buttons are essential to completing database programming tasks These buttons take on many functions while in the database administration mode LCD interactive buttons include the following next moves the cursor to the next item or parameter ba...

Page 42: ...on twice Or lift and replace the handset in the hook switch cradle 2 2 5 CHANGING DATABASE ADMINISTRATION PASSWORD 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password The default set at the factory is 2 Press show The DB Item Select screen displays 3 Enter 04 01 and press save The system advances to the System Resources DB PSWD screen and displays th...

Page 43: ...ith the DX 80 on CD part number DX80UTILCD You can choose the template that most closely matches your new customer s site needs and then add whatever custom changes you need to make This approach saves you the time of programming the entire system from scratch copying a baseline CO line or extension s setups to several other CO line or extensions thereby eliminating the need to program them indivi...

Page 44: ...alls ring phones in UCD group 23 directory 432 three or four times then re routes to the Auto Attendant main greeting Currently the only extension in UCD group 23 is extension 101 Extension call forwarding to voice mail is also enabled del4port zip Delayed Ring to In skin 4 Port Voice Mail All of the settings in default zip plus 4 port voice mail plus the following Incoming CO calls ring phones in...

Page 45: ... copy CO line programming line by line perform the following steps 1 Enter 08 11 01 2 Press save The system displays the Individual CO Line Copy screen 3 Press show The system prompts COPY FROM Enter the CO line directory number you want to use as a baseline 4 Press save The system prompts COPY TO Enter the CO line directory number you want to copy the baseline s programming into 740 755 5 Press s...

Page 46: ...e setup Press save each time you enter a CO line group directory number 8 When you are finished press the Hold button to return to the previous menu level Or press the Volume button up or down to return to the DB Item Selection screen Or exit programming 3 1 2 2 Programming Using PC DBA 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Program ming menu 2 H...

Page 47: ... you are finished copying the setups press Esc The system then performs the CO line copy that you specified and returns you to the System Application CO Line Copy Individual menu 6 If needed you can enter another source CO line directory number to copy from and continue the process for other CO lines 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit...

Page 48: ...another source CO line directory number to copy from and continue the process for other CO groups 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 7 The system prompts Save Current Setting Press Y to save your changes 8 The system then prompts File Exists Override Press Y to continue with the save operation 9 Press Esc ...

Page 49: ...advances you to the COPY TO screen 5 Enter the extension number you want to copy the baseline setups into then press save 6 The system immediately displays the COPY TO screen again so you may copy another extension Repeat the process for all extensions you want to receive the baseline programming 7 When you have finished copying press the Hold button to return to the previous menu level Or press t...

Page 50: ...ion Copy and press Enter The system displays the Extension Copy menu You can copy extensions individually or to all extension in a pickup group To copy extensions one at a time perform the following steps 1 Highlight Individual and press Enter The system displays the System Application Extension Copy Indi vidual menu 2 The system places the cursor in the Source DIR No field Key in the extension di...

Page 51: ...prompts Save Current Setting Press Y to save your changes 8 The system then prompts File Exists Override Press Y to continue with the save operation 9 Press Esc to return to the Database Programming menu 10 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send To copy a extens...

Page 52: ...ory number to copy from and continue the process for other pickup groups 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 7 The system prompts Save Current Setting Press Y to save your changes 8 The system then prompts File Exists Override Press Y to continue with the save operation 9 Press Esc to return to the Database...

Page 53: ... co gp 3 To find a system feature access code press ftr Features are listed alphabetically and are abbreviated Note All codes in this list require that you press the Feature button before entering the code 4 To find a suffix code press suffix The list of digits dialed after system resource directory numbers displays 5 Use the back and next buttons to move through the display categories 6 Use the H...

Page 54: ...le Feature 6 Password 9999 x101 0000 all other extensions Conference Feature 6 0 Feature 6 0 DB Database Programming Feature N A Default Set Feature 6 9 N A Distinctive Ringing Feature 7 N A Do Not Disturb Feature 4 Feature 4 DSS Key Programming Feature 4 N A External Call Forward Feature 2 Feature 2 Feature Status Feature 8 N A Flash Feature 3 N A Follow Call Forward From Feature 2 Feature 2 Foll...

Page 55: ... 6 3 Password 9999 x101 0000 all other extensions No Answer Call Forward Feature 2 Feature 2 Paging Answer Feature 5 9 N A Paging Receive Feature 9 Feature 9 Park Call Feature 7 3 N A Pause Feature 7 0 N A Private Talk Conference Feature 5 7 N A Release Key Feature 5 2 N A Room Status Feature 7 N A Saved Redial Feature 5 1 N A Speed Dialing Feature 1 N A Status MSG Message Feature 9 0 Feature 9 0 ...

Page 56: ...n LNR empty SNR No Saved Number Memo No Saved Number Telephone Lock No Auto Hold No Page Receive Yes Busy Ring Yes Hotline to NULL none To return an extension s settings to the default settings perform the following steps at the DET phone 1 Press Feature 6 9 The system shows the following display and asks you to confirm the action DEFAULT SET go 2 Press go to load the default set into the phone Yo...

Page 57: ... 57 DX 80 Programming Manual GETTING STARTED SHORTCUTS TO HELP YOU WORK FASTER This Page Intentionally Left Blank ...

Page 58: ...GETTING STARTED SHORTCUTS TO HELP YOU WORK FASTER DX 80 Programming Manual 58 ...

Page 59: ...p 1 and 8 12 Program ancillary devices loud bell external page music on hold source 13 Allocate the DSS 14 Set up the optional internal modem 15 Select the PC DBA transmit rate 16 Select the SMDR transmit rate 17 Set up the ring scheme 18 Specify the letter type 19 Set up the system time date and hour mode 20 Set up the numbering plan you want to use The DX 80 has a built in numbering plan that yo...

Page 60: ...chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password For details on how to enter numbers upper case letters and lower case letters see the tables in Section 4 18 Setting Up Letter Type Enhanced Lett...

Page 61: ...ved Save New DB PSWD to KSU Y N 7 Press Y to save your new password The system responds as follows Password Change Succeed 4 2 Assigning Attendants You assign a primary attendant to each of the DX 80 system s three tenant groups The standard Digital Speaker phone serves as the attendant telephone When assigned as attendant this extension supports general system func tions like line recall forced i...

Page 62: ... is required for entry into attendant administration caller ID table and ring mode The default extension password is 9999 Only the designated attendant extension can manually change the system ring mode or the extension room status hotel mode Features whose settings can affect the attendant extension include the following Do Not Disturb i e forced DND Hotel Mode Room Status F7 Attendant Administra...

Page 63: ... the extension number you want to assign as the alternate attendant extension Note You can only assign valid extension directory numbers as tenant group attendants You cannot use extensions that are programmed as attendants for other tenant groups or as alternate attendants 9 Press save 10 Program the user passwords for each attendant extension and alternate attendant extension you have pro gramme...

Page 64: ...ult is 101 If you are not using a tenant group set the Alternate field to NULL 7 In the same manner assign the alternate attendant for other tenant groups as needed 8 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 9 The system prompts Save Current Setting Press Y to save your changes 10 The system then prompts File Exis...

Page 65: ... monitoring background music channel MC1 will not recognize the system reminder A related feature that can affect system reminders is the Music Source field under Numbering Plan 4 See Section 4 10 Establishing Music Sources for more details Note Before programming a system reminder make sure the system time is accurate to the current local time by pressing ALT T The system displays the System Time...

Page 66: ...Enter to choose the duration of the reminder from one to ten minutes The default is one minute 7 In the same manner assign the reminder durations for tenant groups 2 and 3 as needed 8 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 9 The system prompts Save Current Setting Press Y to save your changes 10 The system then ...

Page 67: ...hg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The DB Item Select screen displays 3 First you will program user password length Enter 04 04 01 then press save The current user pass...

Page 68: ...any alphanumeric characters up to the extension length you just programmed if you set the length to 5 valid passwords have five alphanumeric characters etc The default is for extension 101 is 9999 the default password for all other extensions is 0000 7 In the same manner program the passwords for extensions 102 and 108 8 When you are done press Esc to return to the Database Programming screen The ...

Page 69: ...Enter Database Administration using Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 04 05 101 then press save This advances you to the Extension User Name programming screen for extension 101 Press chg 4 Enter the name you want to use for extension 101 using the dial pad to spell out a name Refer to the enhanced lettering scheme table...

Page 70: ... new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 4 6 Naming CO Lines DX 80 allows you to name or label CO lines so you can customize the appearance of the line identifier in the tele phone display when the CO line is in use This labeling can assist users when handling CO line calls by displaying the intended purpose of that CO line 4 6 1 PROGRAMMING USIN...

Page 71: ...ight System Resource and press Enter The system displays the System Resource menu 3 Use the arrow keys to highlight CO Line Names and press Enter The system displays the System Resource CO Line Names menu 4 Highlight the CO Line Names field for the line to whom you want to assign a name then press Enter Key in the name then press Enter Valid names can have up to 7 alphanumeric characters The defau...

Page 72: ...an extension it flashes the auxiliary lamp a green slow flash Each extension may receive more than one message waiting from various extensions Multiple messages are retrieved in the order that they were left Each extension can leave only one message waiting at any one extension 4 7 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the t...

Page 73: ...ave available for extension users to leave on their extensions when they must leave the company premises then press Enter 7 In the same manner specify the contents of premises messages 2 through 6 as needed 8 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 9 The system prompts Save Current Setting Press Y to save your ch...

Page 74: ... that are dynamically allocated to the system use extensions individually via extension speed dial locations or all extensions via system speed dial locations You can program system speed dial bins using Attendant Administration on a DET You can chain speed bins You can store pauses and flashes within the speed dial number Chaining pauses and flashes each occupy one character position If you acces...

Page 75: ...xit programming 17 Next program the System Speed Numbers Enter 04 09 1 3 then press save This advances you to the system speed dial entry point for the tenant group you specified 18 Enter the speed dial number to program 500 699 then press show The system displays the current stored number Press chg to change this stored number 19 Enter the new telephone number using special characters as required...

Page 76: ... of speed dials allowed in increments of 50 50 100 150 200 etc The range of allowable speed dials is 0 to 1000 The default is 200 7 In the same manner assign system speed dial amounts for other tenant groups as needed 8 When you are done press Esc to return to the SPD No Assignment menu The system prompts Exit This Feature press Y for yes 9 The system prompts Save Current Setting Press Y to save y...

Page 77: ...eed dial amounts for other extensions as needed 15 When you are done press Esc to return to the SPD No Assignment menu The system prompts Exit This Feature press Y for yes 16 The system prompts Save Current Setting Press Y to save your changes 17 The system then prompts File Exists Override Press Y to continue with the save operation The system saves your changes and returns you to the SPD No Assi...

Page 78: ...er program other system speed dial numbers as needed 23 When you are done press Esc to return to the SPD No Programming menu The system prompts Exit This Feature press Y for yes 24 The system prompts Save Current Setting Press Y to save your changes 25 The system then prompts File Exists Override Press Y to continue with the save operation The system returns you to the SPD No Programming menu 26 F...

Page 79: ...number 500 699 Press Enter The default is NULL 29 In the same manner program other individual speed dial numbers as needed 30 When you are done press Esc to return to the Please Input DIR No prompt Press Esc again The sys tem prompts Exit This Feature press Y for yes 31 The system prompts Save Current Setting Press Y to save your changes 32 The system then prompts File Exists Override Press Y to c...

Page 80: ... automatically increases the amount of caller ID names allowed counting by 10 The range of allowable speed dials is 0 to 100 The default is 100 Or Enter 04 10 1 02 and press save if you want to reduce the number of Caller ID numbers allowed for tenant group 1 The system then automatically decreases the amount of caller ID names allowed counting by 10 6 Enter 04 11 1 01 and press save if you want t...

Page 81: ...ramming menu 10 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 4 10 Establishing Music Sources The system provides two dedicated 3 5 millimeter phono jack type inputs so you can connect two external music sources The external music source may be a radio tuner tape deck ...

Page 82: ...hen press save Press chg and key in the directory number Valid directory numbers include any available non conflicting directory number The default is 771 6 Press next 7 Now specify what directory number you want to use for the second music source Press chg and key in the directory number Valid directory numbers include any available non conflicting directory number The default is 772 Note The Mus...

Page 83: ...t used and is set to the default of NULL 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then prompts File Exists Override Press Y to continue with the save operation 10 Press Esc to return to the Database Programming menu 11 When you h...

Page 84: ...numbers include any available non conflicting directory number The default is 777 7 Press the Hold button to return to the previous menu level Or press the Volume button up or down to return to the DB Item Selection screen Or exit programming 4 11 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Program ming menu 2 Use the arrow ...

Page 85: ...ll the contact closure operates and controls the connected device External Page Control The contact may also be programmed to control external paging apparatus When programmed in this manner the contact closure operates whenever the external paging port is activated Music Source Control The contact may also be programmed to control Message On Hold devices In this mode of operation the contact clos...

Page 86: ...press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then prompts File Exists Override Press Y to continue with the save operation 10 Press Esc to return to the Database Programming menu 11 When you have finished all programming changes perform a Send operation...

Page 87: ...enter the DB Admin password 2 Press show The DB Item Select screen displays 3 Enter 04 14 01 01 to program the owner of DSS Console 1 4 Press save The current programming of the DSS Console 1 owner displays 5 To change the designated DSS console owner press chg 6 Enter the extension number to be assigned as the DSS Console owner Note Only valid equipment installed extension directory numbers can b...

Page 88: ...ion numbers include any available non conflict ing extension number The default is NULL 6 In the same manner assign DSS port numbers and extension numbers for the remaining DSS units as needed 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The sy...

Page 89: ...u to the Built in Modem programming screen 4 Press show This advances you to the Built in Modem Directory Number programming screen 5 To change the modem directory number press chg 6 Enter the new directory number that you want to assign to the modem resource Valid directory numbers are from those designated for extension directory numbers The default is 199 7 Press save 8 Press next This advances...

Page 90: ...se Programming menu 10 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 4 15 Specifying PC DBA Transmit Rate The DX 80 system allows you to remotely program the DX 80 using PC DBA on a laptop You must set the trans mission rate for this communication between the switch an...

Page 91: ...Serial Port and press Enter The system displays the System Resources Modem Serial Port menu 4 Highlight the RMT X_Rate field and press Enter to select 1200 2400 4800 9800 and 19200 The default is 9600 5 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 6 The system prompts Save Current Setting Press Y to save your changes ...

Page 92: ...the CIL X RATE field 4 Press chg to select the SMDR data transmission rate Valid choices include 1200 2400 4800 9800 and 19200 The default is 9600 5 Press save 6 Press the Hold button to return to the previous menu level Or press the Volume button up or down to return to the DB Item Selection screen Or exit programming 4 16 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and p...

Page 93: ...ten ring schemes from which you can choose Ring Scheme External Ring Internal Ring Call Back Ring Beep Double Beep Alert Doorphone Ring 0 300 ms on 400 ms off 300 ms on 4 sec off repeat 1 sec on 4 sec off repeat 300 ms on 400 ms off repeat 250 ms on then off 250 ms on 250 ms off 250 ms on then off 500 ms on 500 ms off 500 ms on then off 2 sec On 1 sec Off then repeated 1 350 ms on 300 ms off 350 m...

Page 94: ...ed 6 1 sec on 4 sec off repeat 600 ms on 200 ms off 200 ms on 4 sec off repeat 200 ms on 200 ms off 200 ms on 200 ms off 200 ms on 4 sec off repeat 250 ms on then off 250 ms on 250 ms off 250 ms on then off 500 ms on 500 ms off 500 ms on then off 2 sec On 1 sec Off then repeated 7 300 ms on 400 ms off 300 ms on 4 sec off repeat 1 sec on 3 sec off repeat 300 ms on 400 ms off repeat 250 ms on then o...

Page 95: ...rough 9 The default is 3 5 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 6 The system prompts Save Current Setting Press Y to save your changes 7 The system then prompts File Exists Override Press Y to continue with the save operation 8 Press Esc to return to the Database Programming menu 9 When you have finished all p...

Page 96: ...ple press the 5 key twice for the letter k Note The button acts as an enter key You must press it after each character you enter to save that character in the position You can also use to enter a space So for example to enter mary as an extension user s name enter the following keystrokes 6 2 7 9 You can also use capital letters if you wish Use the following table when entering a capital letter So...

Page 97: ...SETTING UP LETTER TYPE ENHANCED LET 6 2 7 9 If you wish to use numerals refer to the following table So for example to enter 1846 as password enter the following keystrokes 1 8 4 6 First Press Then Number Key then To Get 2 press 2 3 3 4 4 5 5 6 6 7 7 8 8 9 9 ...

Page 98: ... Spanish letters The extension users can then send text messages in Spanish or English 4 18 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The sys...

Page 99: ...ation menu 3 Highlight Category 1 and then press Enter The system displays the System Application menu 4 Highlight Letter Type and press Enter to select the enhanced lettering scheme Valid types are 0 through 7 The default is 0 5 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 6 The system prompts Save Current Setting Pr...

Page 100: ...e LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 08 03 then press save This advances you to the Hour Mode programming screen 4 Press chg to change to select 12 24 Hour Mode 5 Enter 08 14 then press save This advances you to the Syst...

Page 101: ...he system then prompts File Exists Override Press Y to continue with the save operation 8 Press Esc to return to the System Application menu Press Esc again to return to the Database Programming menu 9 Next press Alt T to set the system time and date The system displays the System Time menu Note You can set the system time and date while using any menu in PC DBA by pressing Alt T 10 Highlight Year...

Page 102: ...ded that you use the default numbering plan as often as possible to minimize your programming time However if your customer wants all extension numbers to begin with 7 for example you have to modify the default numbering plan to accomplish this Note If you do customize the numbering plan you will have to re program it every time you perform a cold start You can make a copy of your custom database ...

Page 103: ... no other types of directory numbers can begin with 41 The following tables provide examples of assigning numbers for pickup groups and extensions Flexible Numbering Plan CO Line Group Defaults Length Leading Length Leading Length Leading Length Leading Length Leading Resulting Code 1 1 2 2 3 3 4 4 5 5 1 9 3 80 Null Null Null Null Null Null 9 800 806 Flexible Numbering Plan Directory Number Defaul...

Page 104: ...rst two digits for other numbering plan requirements Extension Directory Number Examples Length Leading Digits Resulting Code Comments 1 2 3 4 5 6 7 8 A 4 1 Null Null Null Null Null Null Null 1000 1999 Users dial 1000 1999 when dialing other extensions The digit 1 is unavailable as the first digit for any other directory number use B 3 1 Null Null Null Null Null Null Null 100 199 Users dial 100 19...

Page 105: ...eading digit you want to program displays 8 Press chg to allow an entry into this item 9 Enter the leading digit s you want to assign to this system resource then press save Leading digits allow you to specify the starting digits of a directory number You can use the leading digit fields to specify a range of numbers for example 74 in a three digit field allows a range from 740 to 749 and excludes...

Page 106: ...d with the DX 80 numbering plan Default values have been assigned in all fields in the numbering plan You can use the numbering plan as is with the default values but you may need to customize the numbering plan for your clients s particular local calling area and needs 4 20 2 1 Numbering Plan 1 The first page of the numbering plan allows you to create and modify CO groups which allows you to grou...

Page 107: ...oups 2 through 5 as needed 5 When you are done press Esc to return to the System Application menu The system prompts Exit This Feature press Y for yes 6 The system prompts Save Current Setting Press Y to save your changes 7 The system then prompts File Exists Override Press Y to continue with the save operation 8 Press Esc to return to the System Application menu 4 20 2 2 Numbering Plan 2 The seco...

Page 108: ...6 When you are done press Esc to return to the System Application menu The system prompts Exit This Feature press Y for yes 7 The system prompts Save Current Setting Press Y to save your changes 8 The system then prompts File Exists Override Press Y to continue with the save operation 9 Press Esc to return to the System Application menu 4 20 2 3 Numbering Plan 3 The third page of the numbering pla...

Page 109: ...n sion pickup groups individual speed dial numbers and system speed dial numbers The defaults for these fields are shown in the preceeding figure 7 When you are done press Esc to return to the System Application menu The system prompts Exit This Feature press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then prompts File Exists Override Press Y to c...

Page 110: ...g 1 This number can have 1 to 4 digits depending on what length you set The default is 75 with the default length of 3 digits this setting enables directory numbers 750 through 759 5 If you want to provide a third number or set of numbers that extension users can dial to to access a CO line specify that number range in the Leading 3 field The default is NULL 6 In the same manner program the Music ...

Page 111: ...gn the Day classification for the CO line 4 Assign the Evening classification for the CO line 5 Select the MOH source for the CO line 6 Assign the dial type this CO line 7 Assign the CO line type 8 Enable disable call abandon 9 Set up privacy for this CO line 10 Set up the CO ring type 11 Assign the answer position for Day and Evening modes for this CO line 12 Set up Time Switching 13 Set up Pre D...

Page 112: ... Numbering Plan 4 5 2 Assigning the Tenant Group The Tenant Groups feature allows you to separate system resources so the DX 80 system can operate as two or three independent systems deployed at a single site Tenant Grouping allows you to independently allocate resource directory numbers The directory numbers for system resources interact only with the resources within the tenant group For example...

Page 113: ...then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 02 740 755 02 and press save This advances you to the Tenant Group selection for the CO line you specified 4 Press chg until the tenant group you want to use for this CO line displays 5 Press the Hold button to enter a new CO line to program 6 Press the Hold button to return to the previous menu lev...

Page 114: ...ure buttons The exception to this is CO line group 1 which is by default designated as a one digit 9 You can program CO line groups 2 through 8 by dialing 800 through 806 5 3 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using...

Page 115: ...eft side of the screen 4 Use the arrow keys to highlight the CO Group field for the CO line you want to program Press Enter then key in the CO group number you want to assign to this CO line Valid entries are 1 though 8 The default is 1 After you have entered the group number press Enter again 5 In the same manner make other CO line group assignments as needed 6 When you are done press Esc to retu...

Page 116: ...X 80 Technical Manual Volume 1 Installation and Maintenance part number IMI72 001 5 4 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system di...

Page 117: ...service 0 5 Highlight Eve Class and press Enter Select which class of service you want the system to use during evening hours for this CO line Valid options are 0 through 7 The default is class of service 0 6 Next highlight the MOH Source field Press Enter to select the music on hold source you want to use for this CO line MC1 MC2 or TONE The default is MC1 music channel 1 If you do not want to pr...

Page 118: ...ture code Feature and then enter the DB Admin password 2 Press show The DB Item Select screen displays 3 Enter 02 ccc 07 where ccc the CO Line directory number to be programmed 4 Press chg to select Tone or Pulse dialing mode 5 Press the Volume button up or down to return to the DB Item Select screen to enter a new CO Line num ber 6 Continue making other programming changes or exit the programming...

Page 119: ...occurs the system monitors digits dialed after the PBX access code and compares them against the allowed digit interval table in that station s class of service The programmed PBX trunk access code also tells the system to insert a pause when re dialing telephone numbers dialed on that CO line beginning with the PBX access code This operation applies for Speed Dial Last Number Redial Saved Number ...

Page 120: ...nteractive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Program ming menu 2 Use the arrow keys to highlight CO Line and press Enter 3 Highlight Category 1 and press Enter The system displays the CO Line Category 1 screen 4 Use Page Up or Page Down to s...

Page 121: ...ess show The DB Item Select screen displays 3 Enter 02 ccc 09 to program ccc CO Line Call Abandon where ccc the CO line directory number 740 755 4 Press save This advances you to the selected CO line call abandon setting for CO line ccc 5 Press chg until the appropriate value Y N displays for this CO line 6 Press the Volume button up or down to return to the DB Item Select screen and enter another...

Page 122: ... F4 Send 5 8 Setting Privacy and Privacy Release The DX 80 system is shipped with all intercom and CO line calls set for privacy which means these calls may not be monitored or interrupted by other extensions If users programmed class of service allows them to have the Privacy Release and Voice Over Busy features they may use those features to override the CO line privacy set tings If Privacy is s...

Page 123: ...rsations are limited to eight that is eight four party conferences 5 8 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB I...

Page 124: ... for the CO Line The DX 80 system provides eight different ring types so your customers can tell what CO line is ringing by the sound of the ringing You can allocate one of the eight available ring types to any CO line When you use this feature the phone rings according to the specific ring type you assigned to the CO line handling the incoming call This feature is helpful when you arrange CO line...

Page 125: ...ing assigned to the CO line so the system uses the extension s ring type If you set this field to 1 through 8 the CO ring type you assign overrides the extension s ring type The default for the CO Ring Type field is 0 off 5 Repeat this process for all CO lines to which you want to assign a ring tone 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit ...

Page 126: ...displays of all DETs indicate their current ringing mode The prompts EVE and ALT above the center LCD interactive button indicate these active modes The DAY mode is indicated by the absence of the other indicators You can also set up a schedule so that the DX 80 automatically switches the CO line answer position based on the time of day To do so see Section 5 11 Set CO Line Time Switching 5 10 1 P...

Page 127: ...s follows extensions 101 156 UCD numbers 410 433 or virtual number 700 729 The default is extension 101 6 Highlight Eve for the CO line you want to program and press Enter 7 Key in the directory number you want to use for the evening ringing position for this CO line then press Enter Valid directory numbers are as follows extensions 101 156 UCD numbers 410 433 or virtual number 700 729 The default...

Page 128: ... mode operation Therefore if you do not use time switching the system remains in day mode until manually switched to evening or alternate mode It then remains in that mode until you manually switch it again The default Time Switching programming is set so the system operates in day mode from 8am to 5pm Monday through Friday alternate mode from 12noon to 1pm Monday through Friday and evening mode a...

Page 129: ...e you want to change displays press chg and enter the new value in 24 hour format e g 1 00 PM is entered as 13 00 Press save to store this data Or Enter 08 15 1 02 01 to program ALT START The default is 12 00 PM noon Enter 08 15 1 02 02 to program ALT END The default is 1 00 PM 13 00 Enter 08 15 1 02 03 to program EVE START The default is 5 00 PM 17 00 Enter 08 15 1 02 04 to program EVE END The de...

Page 130: ...ng you want to use for tenant group 1 continue setting up time switching for tenant groups 2 and 3 if you are using multiple tenant grouping 10 The DX 80 provides a shortcut if you are using multiple tenant groups and want to use the same time switching settings If this is the case program your settings for tenant group 1 then enter Y in the Follow Tenant1 field for tenant group 2 and or 3 If you ...

Page 131: ... LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The DB Item Select screen displays 3 Enter 02 xxx 13 03 where xxx is the CO line directory number then press save The Pre CFW NoAns menu displays 4 Press chg then enter the directory n...

Page 132: ...10 Press Esc to return to the Database Programming menu 11 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 5 13 Setting Up the PBX Code and Hunt Method You can install the DX 80 system as a subordinate of a host PBX In this case users access PBX facilities using a DX 80 ...

Page 133: ...ssword 2 Press show The system displays the DB Item Select screen 3 First program PBX Code for PBX trunk access Enter 07 01 01 08 01 then press save This advances you to the PBX Code programming screen for the CO line group you specified 1 8 4 Press chg 5 Enter the PBX code and then press save Valid numbers range from 0 to 9999 The default is 9 6 Press the Volume button to return to the DB Item Se...

Page 134: ...h the save operation 12 Press Esc to return to the Database Programming menu 13 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 5 14 Setting Up the Alternate CO Line Group CO Line Alternate Route works with the DX 80 system CO line groups When this feature is invoked the...

Page 135: ... line group Press save 10 Press next to advance to the Delete Digits for this alternate route selection 11 If it is necessary to delete digits from the dialed digits when calls are routed to this alternate put in the num ber of digits to delete here 12 Press chg Enter the quantity of digits to delete from the beginning of the number dialed 0 9 13 Press save 14 Press next to advance to the Inserted...

Page 136: ...ng when it uses this alternate route then press Enter again The default is 0 delete no digits 7 Highlight the Inserted Digits field for the same CO line group and press Enter Key in the digits you want the system to insert at the beginning of the dial string when it uses this alternate route then press Enter again The default is NULL insert no digits 8 In the same manner program other first altern...

Page 137: ...tration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 07 02 01 then press save This advances you to the first Fax Circuit Destination screen circuit 743 4 Press chg 5 Enter the directory number of the analog port that is connected to the fax machine for this line 6 Press save 7 Press next to program the second...

Page 138: ...he same manner assign fax destinations for other CO Line ports as needed 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then prompts File Exists Override Press Y to continue with the save operation 10 Press Esc to return to the Databas...

Page 139: ...vice so your customer can limit toll calls on individual extensions For further infor mation on this template see Section 3 1 4 Feature Directory Number Lookup To set up call handling perform the following tasks 1 Program conference calls 2 Specify the CO flash time 3 Specify the PBX flash time 4 Specify the pause time 5 Specify the ring abandon 6 Set up the hold remind 7 Select the exclusive hold...

Page 140: ...n 2 1 4 4 F4 Send 6 1 Ringing Line Priority Ringing Line Priority is a system wide feature that automatically connects incoming calls based on a predeter mined priority The ringing extension is automatically connected to the priority ringing facility upon lifting the handset or pressing the ringing button Ringing Line Priority can be overridden at the extension by first pressing a direct appearing...

Page 141: ...to CO line conferences The extension that establishes a conference is called the controlling party Only the conference controller can add a new conference connection party Only the controlling party is allowed to invite or forcibly release any attending internal or external party or to setup a private talk with any one attending party When adding new parties to a conference and while speaking priv...

Page 142: ...pervised Conference Time displays Valid entries are 0 to 120 in ten minute inter vals 0 10 20 30 etc The default is 0 which means unlimited unsupervised conference calls 7 Next program the Conference Tone Operation At DB Item Select screen enter 03 23 Then press save 8 Press chg until the appropriate Conference Tone operation displays Y N The default is Y 9 Exit the programming mode 6 2 2 PROGRAMM...

Page 143: ...nsupervised conference calls 7 When you are done press Esc to return to the Call Handling screen The system prompts Exit This Fea ture press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then prompts File Exists Override Press Y to continue with the save operation 10 Press Esc to return to the Call Handling menu Then press Esc again to return to the ...

Page 144: ...g the CO flash time The flash time is programmable from 100ms to 1500ms in increments of 100ms 1 10th of a second When extension users enter the flash code at a DET the phone displays CO Flash temporarily Single line extension users must generate a hook flash and then dial 3 to generate a hook flash on a CO line You can store the flash code in any speed dial location You can store the flash code i...

Page 145: ...h Press Enter to choose the CO line hook flash timing you want to use Valid options are between 1 and 3 0 seconds The default is 8 seconds 5 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 6 The system prompts Save Current Setting Press Y to save your changes 7 The system then prompts File Exists Override Press Y to cont...

Page 146: ...eakerphone display shows a to indicate the flash code Single line extension users must generate a hook flash then dial 3 to generate a hook flash on a PBX line Other features whose programming may be affected by the PBX flash time include the following Speed Dial system and individual Memo Pad Last Number Redial Automatic Redial 6 4 1 PROGRAMMING USING THE DET Note chg bksp save one always del and...

Page 147: ... operation 8 Press Esc to return to the Database Programming menu 9 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 6 5 Specifying Pause Time You can generate an intentional delay in dialing on outgoing CO line calls A pause or a combination of pauses may be stored in th...

Page 148: ...stration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 First program the auto pause insertion time used with PBX type CO line ports Enter 03 15 then press save This advances you to the PBX Auto Pause programming screen 4 Press chg until the PBX Auto Pause Time you want to use displays Valid options are from 0 5 to 7...

Page 149: ...4 4 F4 Send 6 6 Specifying Ring Abandon The system allows you to set the ring abandon time Ring abandon is the interval the system waits for the next ring before classifying the call as dropped from the CO trunk Typically CO ring cycles include one second of ring voltage followed by three seconds of no ring removal of voltage It is possible for COs to vary from this pattern and if your customer s ...

Page 150: ... button to return to the previous menu level Or press the Volume button up or down to return to the DB Item Selection screen Or exit programming 6 6 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Program ming menu 2 Use the arrow keys to highlight Call Handling and press Enter The system displays the Call Handling menu 3 Highli...

Page 151: ...below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 03 07 then press save Press chg to specify how often you want the system to sound the reminder tone for calls on system hold or exclusive hold Valid choices are 0 10 30 60 and...

Page 152: ...r new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 6 8 Selecting Exclusive Hold Time When using the feature button and the hold button together extension users may place an outside call on private exclusive hold The system indicates that the line is in use to other extensions You can control how long the system allows that line to remain on exclusive hold...

Page 153: ...lect screen 3 Enter 03 08 then press save This advances you to EX_HOLD TIME programming 4 Press chg until the Exclusive Hold Time you want to use displays Valid options are 0 8 minutes The default is 3 minutes If you do not want to allow exclusive holds on the system set this field to 0 5 Press the Hold button to return to the previous menu level Or press the Volume button up or down to return to ...

Page 154: ...ning time here To control when the system disconnects calls that have exceeded the limit you set you have to program the individual extensions For further details about setting call control for individual extensions see Section 10 11 Setting up Warning Tones Incoming Call Drops Outgoing Call Drops Extension users can make additional calls after the system plays the warning tones or drops the call ...

Page 155: ...ghlight Warning Time Incoming Call and press Enter Key in how long after the incoming call begins that you want the system to sound the warning time to the extension user Valid options include 1 through 30 minutes The default is 5 minutes 6 Enter the time for calls of the type you specified Press Enter Continue programming other warning times as required 7 When you are done press Esc to return to ...

Page 156: ... if the desti nation extension cannot take the call Unsupervised transfer means that the system simply delivers the call to the destination regardless of the desti nation s readiness to accept the call When extension users complete a transfer the system places the outside line on exclusive hold The call can then be retrieved only at the extension user s telephone or the telephone where they transf...

Page 157: ...llowing Transfer and Answer Call Recall Call Forward Forced Intercom Tone Ring Call Park Call Park Answer 6 10 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2...

Page 158: ...ds The default is 60 sec onds 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 7 The system prompts Save Current Setting Press Y to save your changes 8 The system then prompts File Exists Override Press Y to continue with the save operation 9 Press Esc to return to the Database Programming menu 10 When you have finished...

Page 159: ...lls on system hold 6 11 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 To program an SLT Hold Reca...

Page 160: ...oices range from 0 to 5 0 minutes The default is 5 5 Highlight Hold Recall DEKT and press Enter to change the time that calls can be placed on hold at Digital Speakerphones before the system rings back the extension with the call Valid choices range from 0 to 5 0 minutes The default is 5 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature...

Page 161: ...em Select screen 3 Enter 03 16 then press save This advances you to Dial Wait Time programming 4 Press chg to select to specify how long you want the system to wait before outputting DTMF tones Valid choices are 0 8 seconds The default is 0 seconds 5 Enter 03 17 then press save This advances you to Dial Delay programming 6 Press chg to specify the delay before the system presents dial tone to the ...

Page 162: ...hlight Category 3 and press Enter The system displays the Call Han dling Category 3 screen 10 Highlight Dial Delay Time and press Enter to specify the delay before the system presents dial tone to the extension user Valid choices are 100 300 1000 1500 and 2000 milliseconds The default is 100 millisec onds 11 When you are done press Esc to return to the Database Programming screen The system prompt...

Page 163: ...system dialed numbers 6 13 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 First program the pulse ...

Page 164: ...igit Time and press Enter to select the time you want the system to insert between each pulse during outdialing Valid choices are 400 800 milliseconds The default is 800 milli seconds 7 Highlight Dialing Ratio Tone Time and press Enter to select how long you want the system to play each individual DTMF tone during outdialing This time is also used for time between DTMF digits Valid options are 70 ...

Page 165: ...em does not process the user s action as a valid hook flash operation The system ignores hook switch operations that are shorter than the Start time The system considers hook switch operations that are longer than the End time as hang ups 6 14 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to a...

Page 166: ...e hook switch to be considered a valid flash hook request A hook flash that is longer than this timer is considered a hang up Valid options include from 100 1500 mil liseconds The default is 1000 milliseconds 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 7 The system prompts Save Current Setting Press Y to save your ...

Page 167: ...AMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The DB Item Select screen displays 3 Input 03 31 to program Auto Redial 4 Press save This advances to the ...

Page 168: ...set how long the system waits in between redial attempts Valid choices are 30 60 90 and 120 seconds The default is 60 seconds 6 Highlight Automatic Redial Waiting Time and press Enter to set how long you want the system to wait dur ing ringing before classifying the attempt as no answer and proceeding to the next interval attempt Valid choices are 10 15 20 25 and 30 seconds The default is 15 secon...

Page 169: ...ant to use for call handling here you must also program the individual extensions receive assignments For further details see Section 10 19 Setting Up Receive Assignments Other features whose programming may be affected by external call forward include the following Do Not Disturb Forced Intercom Call Forward Intercom Mode Selection Forced Intercom Tone Ring Messaging Call Me Text or Voice 6 16 1 ...

Page 170: ...ning and Always The default is Always 5 Highlight External CFW Talk Time and press Enter to specify how long you want the system to allow talk times for external call forward calls Valid options are 1 2 3 5 10 and15 minutes The default is 5 minutes 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 7 The system prompts Sa...

Page 171: ...programming may be affected by conference talk times and conference tones include the fol lowing CO Line Call Abandon Call Handling CO Line Conference Call Handling Talk Abandon Time System Application Meet Me Conference Directory Number 6 17 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to ac...

Page 172: ...erence Talk Time and press Enter to specify how long you want the system to allow meet me conferences to last The valid range is from 0 to 120 minutes in 10 minute increments The default is 0 unlimited 5 When you are done press Esc to return to the Call Handling menu The system prompts Exit This Fea ture press Y for yes 6 The system prompts Save Current Setting Press Y to save your changes 7 The s...

Page 173: ...d 6 18 Setting Up Camp On Interval The DX 80 allows you to specify how long before the system waits before sounding a beep to extension users alerting them that another call is camped on to their extension 6 18 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1...

Page 174: ...anges 7 The system then prompts File Exists Override Press Y to continue with the save operation 8 Press Esc to return to the Database Programming menu 9 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 6 19 Setting Up Alarm Play Intervals Extension users can activate the...

Page 175: ...to continue programming Or exit programming 6 19 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Program ming menu 2 Use the arrow keys to highlight Call Handling and press Enter The system displays the Call Handling menu 3 Highlight Category 3 and press Enter The system displays the Call Handling Category 3 menu 4 Highlight Ext...

Page 176: ...a release key you can use it to clear any active condition extension alarm clock mode etc with one touch 6 20 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 ...

Page 177: ...xempt from the toll check while the DX 80 does perform toll restriction checks on individual speed dials and processes the call accordingly For example suppose your customer has a corporate office in Tampa Florida and a satellite office in Houston Texas Your client may wish to allow the corporate employees to call the Houston office even though long dis tance calls are prohibited in their class of...

Page 178: ...t programming 6 21 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Program ming menu 2 Use the arrow keys to highlight Call Handling and press Enter The system displays the Call Handling menu 3 Highlight Category 3 and press Enter The system displays the Call Handling Category 3 menu 4 Highlight Sys SPD Toll Check and press Ente...

Page 179: ...min password 2 Press show The system displays the DB Item Select screen 3 Enter 03 22 then press save This advances you to the TSI Connection programming screen 4 Press chg to select yes on to instruct the system to ignore the toll restrictions or no off to use the toll restrictions The default is yes 5 Press the Hold button to return to the previous menu level Or press the Volume button up or dow...

Page 180: ... in a conference call may be unaware when new parties are added to the call 6 23 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system display...

Page 181: ...tion 2 1 4 4 F4 Send 6 24 Specifying Call Duration You can limit an extension to calls that fall within a specific programmed time You could use this feature for example in a lobby or retail environment where lengthy calls are discouraged You can set the DX 80 to either warn an extension that the time has expired thereby advising the extension user to disconnect In this mode the system plays a war...

Page 182: ... through 25 seconds The default is 10 sec onds 5 Press the Hold button to return to the previous menu level Or press the Volume button up or down to return to the DB Item Selection screen Or exit programming 6 24 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Program ming menu 2 Use the arrow keys to highlight Call Handling and...

Page 183: ...wing conditions apply when programming the caller ID table You must properly program the local area code and long distance prefix so the system can accurately redial the CID number from the caller ID table If no name is delivered from the telephone company the system displays the number only Any digital speakerphone user can review the caller ID table if the attendant password is known but the tab...

Page 184: ...e 6 Press the Volume button up or down to return to the DB Item Select screen 7 Next program the local area codes Local area code programming requires two entries first the local area code then the code required as a prefix when this telephone number is dialed from CID memory usually the same as local area code 8 Enter 03 28 then press save When you press show area code table 1 displays 9 Press ch...

Page 185: ... Code and press Enter Key in the code you want the system to dial if any when dialing international calls The range is from 0 to 9999 The default is NULL none 5 Highlight Country Code and press Enter Key in the code you want the system to dial if any when dialing international calls and press Enter The range is from 0 to 9999 The default is NULL none 6 Highlight Long Dist Prefix Code and press Ent...

Page 186: ...en you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 12 The system prompts Save Current Setting Press Y to save your changes 13 The system then prompts File Exists Override Press Y to continue with the save operation 14 Press Esc to return to the Database Programming menu 15 When you have finished all programming changes perfor...

Page 187: ...l operations to work across tenant group barriers do not set up separate tenant groups Other features whose programming may be affected by how you assign tenant groups during call handling include the following CO Line Tenant Group Extension Tenant Group All tenant groups are allowed to dial intercom directory numbers of extensions in all other tenant groups Range is Y N for each calling direction...

Page 188: ...5 Highlight From Tenant 1 To Tenant 2 and press Enter to select Y to allow intercom calls from tenant group 1 to tenant group 2 or N to disallow The default is yes 6 In the same manner specify what intercom calling you want to allow between tenant groups 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 8 The system prom...

Page 189: ...ion includes the following call direction or a comment for special call handling record extension number CO line used number dialed ring time to answer time and date the call was placed duration of the call and account code if specified The system also provides ring in duration and call processing information relative to the call as it was handled by the system The system outputs two records for i...

Page 190: ...y number DGT_DIALED Telephone number outgoing call only maximum 16 digits left aligned RING CO line incoming ringing duration before answer incoming call only MM minute SS second DATE Day Month DD MM TIME Start time of call connection MM minute HH hour SS second DURATION Length of the call MM minute HH hour SS second ACCOUNT Account code entered for billing purposes maximum 8 digits left aligned T...

Page 191: ...0 03 then press save This advances you to the SMDR Output for Account Codes 10 Press chg to specify if you want the account code to appear in the SMDR field Valid choices are Y or N The default is Y 11 Press the Volume button up or down to return to the Database Item Select screen 12 Next program the CIL Call Information Log serial port baud rate CIL X_RATE Enter 04 16 then press save This advance...

Page 192: ... in the SMDR field Valid choices are Y or N The default is Y 7 When you are done press Esc to return to the Call Handling menu The system prompts Exit This Fea ture press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then prompts File Exists Override Press Y to continue with the save operation 10 Press Esc to return to the Call Handling menu Then pre...

Page 193: ...e Section 2 1 4 4 F4 Send 6 28 Programming Voice Mail If you are using voice mail you must program the voice mail dialing ratio See Section 9 Programming Voice Mail for details on how to program voice mail 6 29 Setting Fax Ring Time The DX 80 allows you to specify how many seconds you want it to ring a fax line before dropping the call 6 29 1 PROGRAMMING USING THE DET Note chg bksp save one always...

Page 194: ...all Handling Category 3 menu 4 Highlight Fax Ring Time and press Enter to select how many seconds you want the system to ring a fax line before dropping the call Valid options are 10 20 30 40 50 and 60 The default is 10 seconds 5 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 6 The system prompts Save Current Setting Pr...

Page 195: ...ions for SMDR Output The Predefined Call Forward time affects how the CO line and extension are programmed 6 30 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password ...

Page 196: ...have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 6 31 Setting Ring On Recognition Time Interval The DX 80 allows you to control the amount of time in milli seconds that ring voltage needs to be present on a line for the system to classify it as valid ringing 6 31 1 PROGRAMMING USI...

Page 197: ...isplay the second page 2 2 of the Call Handling Category 1 menu 5 Highlight Ring On Recognition and press Enter to key in the minimum amount of ring time you want the system to recognize Valid options are between 50 and 1500 milliseconds in intervals of 50 50 100 150 200 etc The default is 100 milliseconds 6 When you are done press Esc to return to the Database Programming screen The system prompt...

Page 198: ...d 2 Press show The system displays the DB Item Select screen 3 Enter 03 42 and press save This advances you to the Talk Abandon Time field Specify the amount of time you want the system to wait when detecting a drop in loop current before abandoning an active call Valid options are between 50 and 1500 milliseconds in intervals of 50 50 100 150 200 etc The default is 600 milliseconds 4 Press the Ho...

Page 199: ...here the inside party accidentally presses the Hold ICM or DSS button while expecting the outside line conversation to be concluded Any time the system detects a disconnect signal from the Central Office it releases an existing hold condition freeing that line for future inbound outbound traffic All types of hold e g system hold exclusive hold and conference hold are subject to the Hold Abandon fe...

Page 200: ... to key in the amount of time you want the system to wait when detecting a drop in loop current before abandoning a call on hold Valid options are between 50 and 1500 milliseconds in intervals of 50 50 100 150 200 etc The default is 600 milliseconds 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 7 The system prompts S...

Page 201: ...fore the system drops the callers Valid options are 0 to 120 minutes The default is 0 no conference call allowed 5 Press the Hold button to return to the previous menu level Or press the Volume button up or down to return to the DB Item Selection screen Or exit programming 6 34 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Pro...

Page 202: ...e announcements include Day Evening Noon and Temporary greeting messages Waiting Invalid Busy No Answer Good Bye and Inquiry prompts instructions You set up the maximum recording time for each greeting message and the actual recording for each voice announcement using the Attendant Administration feature Proper setup of the automated attendant requires some planning before you program It is essent...

Page 203: ...ur party s extension number dial it now To get recorded directions to our office dial Thank you for calling WAITING MSG This is the message that callers hear after their call has been processed Your call is being transferred INVALID MSG This is the message that callers hear when they have dialed a number that is not defined in the DX 80 system directory We re sorry that is not a valid extension on...

Page 204: ...ording 7 To record this greeting press show The display will show RECORD TIME xx where xx is the cur rent time allotted to this message To change the total length allotted to this message press chg Or To enter the new time in seconds 00 99 then press save Press play to hear the current contents of this greeting message The display shows AUTO_ATT NO 1 indicating that you will hear the recorded gree...

Page 205: ...r they have made a selection and are being routed in the system The default is ring back tone 8 Press next The system displays the Waiting Code field To change the waiting code press chg enter the new waiting code digit and press save to store The waiting code gives callers the option to wait for a busy extension and try that extension again after 10 seconds The code may be any dial pad single dig...

Page 206: ...ion UCD group Virtual Number where you want the system to route callers when they cannot be routed automatically and press save The default is extension 101 16 Press next The DX 80 system prompts you for changes to another tenant group 17 In the same manner program other tenant groups as needed 18 When you are done press next to return to the previous programming level Answer Position 19 Press nex...

Page 207: ...to the designated answer position Valid times are 10 90 seconds in 10 second increments The default is 20 seconds 7 Highlight the Drop No Dial field and press Enter to select Y yes or N no When set to yes the system automatically drops callers if they do not make a selection or dial a valid extension directory number When set to no the system automatically routes callers to the designated answerin...

Page 208: ...h the save operation 15 Press Esc to return to the Auto Attendant menu 16 Next program the second category for AA Highlight ATT Category 2 and press Enter The system dis plays the Call Handling ATT Category 2 menu 17 You can select what CO line directory numbers 740 755 you want to use with the automated attendant If you want to program AA for directory 747 use the down arrow key to move to that l...

Page 209: ...cannot be routed automati cally Acceptable entries include any valid directory number The default is extension 101 28 Highlight the Eve field for the tenant group 1 Press Enter and key in the evening answer position you want to use for this tenant group This answer position is the DX 80 system directory number extension UCD group or virtual number where you want the system to route callers when th...

Page 210: ...nal busy tone for subsequent calls While DISA to CO calls are in use DTMF receivers on the AAM are dedicated to the function Therefore the quantity of the four DTMF resources are reduced by one for each DISA to CO call in progress This affects Automated Attendant operation since DTMF receivers are required to collect digits from outside callers The default class of service of day and night for DIS...

Page 211: ...N 10 Enter the CO line directory number 740 755 11 Press show The system advances you to the DISA CO LINE Y N screen 12 Press chg to select Y yes or N no The default is no 13 Press next to advance to DISA DAY COS 14 Press chg to assign the class of service you want to use for this CO line directory number during daytime hours Vailid entries are 0 through 7 The default is 0 15 Press next to advance...

Page 212: ...swer and press Enter Key in the number of seconds before the system waits on an incoming call that rings but is not answered before classifying it as a DISA line Valid options are 0 through 99 The default is 0 6 Next select which class of service you want to allow to use the DISA feature to make system CO line calls If you want to allow COS 0 access to DISA highlight COS 0 and press Enter to selec...

Page 213: ...he duration of outgoing calls made via the DISA feature for CO line directory 740 Extension users can extend this talk time in amounts coresponding to what you have set here For example if you set this field to 3 minutes users can extend the time for another 3 minute period Valid options are 1 2 3 5 10 and 15 minutes The default is five minutes 18 In the same manner program CO line directory numbe...

Page 214: ...PROGRAMMING CALL HANDLING SETTING DIRECT INWARD SYSTEM ACCESS DISA DX 80 Programming Manual 214 This Page Intentionally Left Blank ...

Page 215: ... column These fields allow you to specify a range of digits in a truth table fashion known as digit intervals You then set extension COS and CO line COS per table entry as Y N e g does this table entry apply to this COS Yes or No You specify two conditions for extension and CO line COS assignments per table entry Day mode and Evening mode This allows you to assign each table entry to each COS diff...

Page 216: ...ion number you want to program Then press save This advances you to the FROM column of the tenant group and restriction you speci fied Press chg to change the start of this interval range FROM Enter the first number in the range of digits you want to allow and press save Valid options include digits 0 9 and all For example if you want to restrict long distance and operator calls enter 2 in this fi...

Page 217: ...Use the arrow keys to highlight Restriction and press Enter The system displays the Restriction menu 3 Highlight Toll Restriction and press Enter The system displays the Restriction Toll Restriction screen 4 Highlight the Allowed Digit Intervals From field and press Enter Key in the first number in the range of digits you want to allow and press Enter Valid options include digits 0 9 all and none ...

Page 218: ...ode 7 Next assign toll restrictions during the day and evening modes in the C O Line COS Eve fields The assign ments you make here affect toll restrictions on a CO line basis The setting in the CO line COS fields over ride the settings in the extension COS fields The default toll restriction allows all calls in all extension and CO line class of services at all times Your customer may need more re...

Page 219: ... 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The DB Item Select screen displays 3 Enter 05 02 and press save 4 Press show The account code LENGTH field displays 5 Press chg to enter the number of digits you want to use for account codes then press save Valid options are 2 8 digits The default is 2 6 Press next The account code PA...

Page 220: ...numbers from 0 to 9 containing as many digits as you specified in the Length field The default is no password 6 Highlight COS for password 1 and press Enter to assign this password a class of service from 0 through 7 The default is 0 When an extension user enters this password the system automatically assigns the class of service you specify here to that call The system follows all of the restrict...

Page 221: ...en prompts File Exists Override Press Y to continue with the save operation 12 Press Esc to return to the Database Programming menu 13 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send ...

Page 222: ...PROGRAMMING TOLL RESTRICTIONS ACCOUNT CODE LENGTH AND PASSWORD DX 80 Programming Manual 222 This Page Intentionally Left Blank ...

Page 223: ... callers waiting in the UCD queue For more details see Section 9 1 Programming Third Party VM Analog Ports When you install the DX 80 Voice Mail system it uses UCD group 24 Therefore this UCD group is not available for any other purpose when using the ICD Voice Mail system There are three ways to configure a UCD group Linear the system routes incoming or transferred calls beginning always with the...

Page 224: ...overflow 1 timer before being routed to the overflow 2 destination overflow 1 timer overflow 1 destination recorded message time overflow 2 timer The destination can be an extension responsible for handling calls that remain in queue too long or a voice announcement device You can use recorded announcement devices to play recorded messages to callers waiting in queue for example Please continue to...

Page 225: ...tem plays the message in the second overflow destination depends on the time you specify in its timer The final step in handling of callers in a UCD queue is the reroute destination which is an exit from the UCD queue Reroute is the least preferred action for callers waiting in a queue because most callers prefer to speak with a UCD agent The reroute destination is usually an extension external to...

Page 226: ... if you will use RADs for overflow conditions 8 3 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 E...

Page 227: ...tination is a third party RAD device that is connected to a DX 80 analog port enter that port num ber here If the destination is the DX 80 optional integrated voice mail enter extension number 433 19 Press next 20 Next program the UCD Overflow 2 Timer Enter 06 01 01 24 08 then press chg 21 Enter how long you want a call to remain in the queue after the overflow 1 timer has expired When this occurs...

Page 228: ...system displays the Database Program ming menu 2 Use the arrow keys to highlight Extension Application and press Enter The system displays the Extension Application menu 3 Highlight Uniform Call Distribution and press Enter The system displays the Uniform Call Distribution Parameter Programming menu Enter the UCD group you want to program and press Enter Valid options are 1 24 4 The system display...

Page 229: ...t Overflow 2 Dest and press Enter Key in the UCD directory number where you want the system to send the queued caller when the overflow 2 timer has expired then press Enter Valid options include any valid extension or UCD directory number The default is NULL If the destination is a third party RAD device that is connected to a DX 80 analog port enter that port num ber here If the destination is th...

Page 230: ...en prompts File Exists Override Press Y to continue with the save operation 22 Press Esc to return to the Uniform Call Distribution Parameter Programming Hunt Group x screen 23 You are now finished programming the first UCD group In the same manner program as many UCD groups as you need 24 When you are done press Esc to return to the Please Input Hunt Group Number screen Press Esc again to return ...

Page 231: ...ure code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 First program the analog extension ports as type V A 4 Enter 01 nnn 21 then press save where nnn is the extension number of the analog port connected to an ancillary RAD Device This advances you to the selected extension Port Type field 5 Press chg to select VA 6 In the same manner se...

Page 232: ...ent Setting Press Y to save your changes 8 The system then prompts File Exists Override Press Y to continue with the save operation 9 Press Esc to return to the Extensions menu Press Esc again to return to the Database Programming screen 10 Program your UCD group as described in Section 8 3 2 Programming Using PC DBA Be sure to program the UCD group number you want to use as the V A group Also be ...

Page 233: ...eration if required 6 To activate Automated Attendant set the answering position to the UCD group directory number that coin cides with voice mail usually 433 UCD Group 24 See Section 5 10 Setting the Answer Position for Day and Evening To set up internal digital voice mail perform the following tasks for each tenant group Note The DX 80 provides you with a shortcut to use when programming in skin...

Page 234: ...es Answering Machine Emulation UCD Queue Announcements Menu Routing Voice Record Automatic Voice Record Specific CO Line Greetings on Automated Attendant The following conditions apply to analog voice mail Voice mail feature operation is limited only by the ancillary voice mail system When voice mail ports are used heavily high call traffic the system updates message indications notably slower tha...

Page 235: ... analog port to program into this Member 4 Press save then press next 5 In the same manner continue programming all voice mail ports as member of this UCD group 6 Press the Hold button to return to the previous menu level Or Press the Volume button up or down to return to the DB Item Selection screen Next program the voice mail hunt group 1 Enter 06 02 1 3 01 where 1 3 is the Tenant Group usually ...

Page 236: ... the various call handling digits prefix suffix 4 Press the Hold button to return to the previous menu level Or Press the Volume button up or down to return to the DB Item Selection screen Next program VM Table Prefix Table No Answer 1 Enter 06 02 1 3 02 02 where 1 3 Tenant Group 2 Press save then press chg Enter the prefix numbers you want the system to use to identify a call when for warded from...

Page 237: ... VM Table Prefix Table UCD Overflow 1 Enter 06 02 1 3 02 02 where 1 3 tenant group 2 Press save then press chg Enter the prefix numbers you want the system to use to identify a call as a UCD Overflow Announcement Press save 3 Press next to continue programming the various call handling digits prefix suffix 4 Press the Hold button to return to the previous menu level Or Press the Volume button up o...

Page 238: ...roup 2 Press save then press chg Enter the numbers you want the system to use to to force disconnect of the active port Press save 3 Press next to continue programming the various call handling digits prefix suffix 4 Press the Hold button to return to the previous menu level Or Press the Volume button up or down to return to the DB Item Selection screen Next program VM Dialing Ratio Tone Time 1 En...

Page 239: ...nalog extensions connected to voice mail 6 When you are done press Esc to return to the Extension menu The system prompts Exit This Feature press Y for yes 7 The system prompts Save Current Setting Press Y to save your changes 8 The system then prompts File Exists Override Press Y to continue with the save operation 9 Press Esc to return to the Extension menu Then press Esc to return to the Databa...

Page 240: ...ed to the voice mail 6 When you are done press Esc to return to the Uniform Call Distribution Parameter Processing Hunt Group 24 screen The system prompts Exit This Feature press Y for yes 7 The system prompts Save Current Setting Press Y to save your changes 8 The system then prompts File Exists Override Press Y to continue with the save operation 9 Press Esc to return to the Uniform Call Distrib...

Page 241: ...Enter Valid codes can include digits 0 9 and let ters A D The default is 3 6 Highlight No_Ans Forward and press Enter Key in the prefix numbers you want the system to use to iden tify a call when forwarded from a mailbox no answer and press Enter Valid codes can include digits 0 9 and letters A D The default is 4 7 Highlight Direct Forward and press Enter Key in the prefix numbers you want the sys...

Page 242: ...en press Enter Valid codes are up to eight digits in length and can include dig its 0 9 and letters A D The default is 6 asterisks 15 When you are done press Esc to return to the Voice Mail Table menu Press Esc again to return to the Extension Application menu The system prompts Exit This Feature press Y for yes 16 The system prompts Save Current Setting Press Y to save your changes 17 The system ...

Page 243: ... has the advantage of adding up to eight ports of voice mail This interface also maintains a maximum system configuration of 16 CO line ports 48 digital telephone ports and 8 analog device ports If you use the internal digital voice mail there is no port loss The DX 80 digital integration also is easier to install because it automates setup of the three primary functions users want in a voice proc...

Page 244: ...ering position to the UCD group directory number that coincides with voice mail usually 433 UCD group 24 See Section 5 10 Setting the Answer Position for Day and Evening 9 2 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using ...

Page 245: ... the VM hunt group usually 24 and press Enter The system displays the Uniform Call Distribution Parameter Programming Hunt Group 24 menu 5 Highlight Members then press Enter The system displays the member list for hunt group 24 Enter the digital channel directory number as a member of the VM UCD group and press Enter Note The VM hunt group is the new UCD group you selected and programmed with the ...

Page 246: ...ll other fields on this screen because you are using DX 80 Voice 13 When you are done press Esc to return to the Voice Mail Table menu Press Esc again to return to the Extension Application menu The system prompts Exit This Feature press Y for yes 14 The system prompts Save Current Setting Press Y to save your changes 15 The system then prompts File Exists Override Press Y to continue with the sav...

Page 247: ...w of the display is used to convey options during normal call processing that allow the user to select from the various choices These three LCD interactive buttons take on many different functions supporting everything from leaving a callback request to programming the system database The following conditions apply to using DET speakerphones The speakerphone function is impacted by environmental c...

Page 248: ... a pickup group 4 Assign the extension to a paging group 5 Assign a class of service to the extension 6 Set up the Monitor classification 7 Set up intrusion active accept and tone 8 Set up warning tones incoming call drops outgoing call drops 9 Set up Off Hook Voice Announce OHVA 10 Enable disable paging 11 Set up external call forward 12 Set up SMDR output 13 Assign RAD devices 14 Enable disable ...

Page 249: ...ntil the next time they access the intercom 10 3 Assigning a User Name to the Extension You can assign an alphanumeric seven character title to each extension in the system The system then displays this title on the DET Speakerphone in place of the standard EXT message User names may consist of upper and lower case letters and numbers and various special characters as provided by the enhanced lett...

Page 250: ... The system displays the Database Program ming menu 2 Highlight System Resource and press Enter The system displays the System Resource menu 3 Highlight User Names and press Enter The system displays the System Resource User Names screen 4 Highlight the User Names field for the extension to which you want to assign a name Press Enter Note You may have to use the Page Down key to move to the second...

Page 251: ... system truncates all passwords by one character in the right most position 10 4 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system display...

Page 252: ...swords 00000 for 5 digit passwords etc 6 In the same manner program other extension passwords as needed 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then prompts File Exists Override Press Y to continue with the save operation 10 Pre...

Page 253: ...or each tenant group although extension dialing may be restricted across tenant group barriers When tenant calling is restricted from one tenant group to another tenant group intercom calls call transfers and recall operations will not operate across these designations Note If you want intercom calls call transfers and recall operations to work across tenant group barriers do not set up separate t...

Page 254: ...ns are tenant groups 1 2 or 3 The default is 1 If your system is not divided into tenant groups use group 1 6 In the same manner assign other extensions to tenant groups as needed 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then pro...

Page 255: ...Numbering Plan 10 6 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 First program the extensions in...

Page 256: ...80 switch system memory For more details see Section 2 1 4 4 F4 Send 10 7 Assigning Extensions to Paging Groups The system provides eight extension paging groups per tenant group to allow you to partition the system into sep arate departments for page announcements Extension paging group members receive internal zone pages directed to their paging group Paging groups are defined in the DX 80 Numbe...

Page 257: ... button to return to the previous menu level Or press the Volume button up or down to return to the DB Item Selection screen Or exit programming 10 7 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and press Enter The system displays the Database Program ming menu 2 Use the arrow keys to highlight Extensions and press Enter The system displays the Extension menu 3 Highlight Ca...

Page 258: ...want to allow the corporate extension users to call while still prohibiting all other toll calls In this case you can set up a system speed dial to allow calls to the branch office Note It must be a system speed dial as the system checks the toll restrictions for individual speed dial numbers and abides by them System speed dial numbers override toll restrictions as long as you have System Speed T...

Page 259: ... Valid choices are 0 through 7 The default is class of service 0 7 In the same manner program daytime and evening class of services to other extensions as needed 8 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 9 The system prompts Save Current Setting Press Y to save your changes 10 The system then prompts File Exists ...

Page 260: ... LCD button operations Use the three buttons below the LCD display to actuate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 01 101 156 07 then press save This advances you to the Monitor Class programming screen for the extension you specified 4 Press ch...

Page 261: ... 9 is the lowest The default is 5 6 In the same manner program the monitor COS for other extensions as needed 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 8 The system prompts Save Current Setting Press Y to save your changes 9 The system then prompts File Exists Override Press Y to continue with the save operation ...

Page 262: ... Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 01 101 156 11 to set the intrusion privilege for an extension where 101 156 is the extension num ber 4 Press save This advances you to the Extension xxx Intrusion Active field 5 Press chg to select Y or N The default is no 6 Next spec...

Page 263: ... want to allow supervisors to intrude on calls in their department set this field to yes for the supervisor s extension 6 Next specify whether you want to allow other extensions to intrude on busy calls at this extension High light Intru Accept and press Enter to select Y or N The default is yes For example if you want to keep supervisors calls private set this field to no for the supervisor s ext...

Page 264: ...ifying Call Duration For details on how to set or adjust the warning time see Section 6 9 Establishing Warning Time for Limited Call Lengths Extension users can make additional calls after the system plays the warning tones or drops the call therefore This feature is NOT RECOMMENDED as a toll saver option Use this feature only for specific applications Note For details on setting up toll restricti...

Page 265: ... For details on the warning time limit see Section 6 9 Establishing Warning Time for Limited Call Lengths 6 Next highlight Drop Call Out and press Enter to specify if you want the system to drop outgoing calls after the warning time has expired Valid options are Y or N The default is N 7 Next highlight Drop Call In and press Enter to specify if you want the system to drop incoming calls after the ...

Page 266: ...e and have mute activated the line will remain muted until the Voice Over Busy is complete 10 12 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to activate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show T...

Page 267: ...ight OHVA Accept and press Enter to select Y or N The default is yes 7 In the same manner program OHVA for other extensions as needed 8 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 9 The system prompts Save Current Setting Press Y to save your changes 10 The system then prompts File Exists Override Press Y to continue...

Page 268: ... page group via system resource external pager programming To make a page announcement extension users have to enter the page code At default the page codes are as follows 400 tenant all call 401 408 page groups zones 1 through 8 777 external pager It is recommended that all page announcements be made using the handset to reduce potential audio feedback and oscillation squeal 10 13 1 PROGRAMMING U...

Page 269: ... directory extension number you want to program You may need to press Page Up or Page Down to find the directory number this menu contains five pages 5 Highlight Paging Allow and press Enter to select Y or N The default is yes 6 In the same manner set paging privileges for other extensions as needed 7 When you are done press Esc to return to the Database Programming screen The system prompts Exit ...

Page 270: ... Esc to return to the Database Programming menu 20 When you have finished all programming changes perform a Send operation to copy your new database to the DX 80 switch system memory For more details see Section 2 1 4 4 F4 Send 10 14 Setting Up Call Forward Extension Predefined The Call Forward Extension Predefined feature allows you to control where the system forwards a call when an extension do...

Page 271: ...ber Press save This advances you to the Wrong Number field for the extension you specified 4 Press chg to enter the extension number where you want to forward wrong number calls Note This can be an extension number or a UCD group number The default is none Press save 5 Press the Volume button up or down to return to the DB Item Select screen 6 Next specify where you want to forward calls for this ...

Page 272: ... where you want the system to forward unanswered calls The system considers a call unanswered when it rings for the amount of time specified in call handling See for further details Note This can be an extension number or a UCD group number Often the destination for no answers is the voice mail UCD group which is directory number 433 The default is null none Press Enter 8 When you are done press E...

Page 273: ...the extension you specified 4 Press chg to change this field Valid options are Y to include this extension in SMDR or N to exclude it 5 Press the Hold button to return to the previous menu level Or press the Volume button up or down to return to the DB Item Selection screen Or exit programming 10 15 2 PROGRAMMING USING PC DBA 1 Select Programming from the PC DBA menu and press Enter The system dis...

Page 274: ...ndle another call the next call in RAD queue hears the recorded message This does not affect DX 80 Voice Integrated RAD When multiple analog RAD devices are required to handle high call traffic these RAD devices with the same recording can be placed into a UCD group set for attribute V A When this is done the Overflow Destinations and Reroute Destinations are programmed for that UCD group number n...

Page 275: ...ming recording devices see Section 8 4 Setting Up UCD Voice Announce VA Groups For more information about programming voice mail see Section 9 Programming Voice Mail 10 17 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button operations Use the three buttons below the LCD display to activate the associated operation 1 Enter Database Administration using t...

Page 276: ...g devices see Section 8 4 Setting Up UCD Voice Announce VA Groups For more information about programming voice mail see Section 9 Programming Voice Mail 5 In the same manner assign a port type to other directory numbers as needed 6 When you are done press Esc to return to the Database Programming screen The system prompts Exit This Feature press Y for yes 7 The system prompts Save Current Setting ...

Page 277: ...ase Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 01 101 156 23 01 16 to program extension number 101 156 for CO line 01 16 access 4 Press save This advances to you CO line access for extension and CO you specified 5 Press chg to select Y or N The default is yes 6 Press the Volume button up or d...

Page 278: ... Assignments The DX 80 enables extension users to forward their calls to another location or different telephone number In addition to controlling whether or not the system allows external call forwards you can also individually program extensions the privilege of receiving external call forwards 10 19 1 PROGRAMMING USING THE DET Note chg bksp save one always del and ack are interactive LCD button...

Page 279: ...more details see Section 2 1 4 4 F4 Send 10 20 Setting Up Extension Ring Level You can adjust the ringing level and ringing volume at each digital speakerphone There are four levels of ringing available 0 3 When an extension is busy on a call the system automatically rings incoming intercom and CO line calls at the lowest ring volume setting regardless of the level set at the extension When the ex...

Page 280: ...el and ack are interactive LCD button operations Use the three buttons below the LCD display to activate the associated operation 1 Enter Database Administration using the feature code Feature and then enter the DB Admin password 2 Press show The system displays the DB Item Select screen 3 Enter 01 101 156 22 then press save This advances you to the Directory Number Swapping screen 4 Press show 5 ...

Page 281: ...the extension this menu contains five pages 6 Press Enter The system prompts you to enter the directory number associated with the port where you want this extension to go 7 Key in the directory number of the new position and press Enter The system swaps the previous directory number with the new directory number and reassigns the directory number to the other port Note The directory number must b...

Page 282: ...cated DTMF receivers and ringing generators and because the system has a non blocking digital ICM bus the Single Line Telephones Analog Devices are not traffic sensitive and do not require special traffic balancing The following conditions apply to setting up single line telephones You can connect any single line 2500 type telephone equipment to the system using one of the standard analog ports av...

Page 283: ... 283 DX 80 Programming Manual PROGRAMMING EXTENSIONS CONFIGURING SINGLE LINE TELEPHONES ANALOG DEVICE This Page Intentionally Left Blank ...

Page 284: ...PROGRAMMING EXTENSIONS CONFIGURING SINGLE LINE TELEPHONES ANALOG DEVICE SUPPORT DX 80 Program 284 ...

Page 285: ...been assigned to another feature button the system removes the original feature button s assignment You cannot assign the same code to multiple buttons You can clear flexible feature buttons of any feature code directory number by pressing save before entering a code number 11 1 Programming Using the DET To assign a feature button at a DET perform the following steps 1 While the extension is idle ...

Page 286: ...he system displays the EXT s Feature Key Pro gramming menu for the extension you specified 5 Highlight the flexible feature button that you wish to program then press Enter to specify if you want to use that feature button for a directory number or for accessing a feature code Valid options are DIR No FTR Access Key and NULL disables feature key Enter the feature access code or directory number Th...

Page 287: ...e the DIR No or NULL to disable the key operation It is not possible to program feature access codes on the DSS console Then press Enter The system prompts you to enter the directory number you want to assign to this button 6 Enter the directory number and press Enter The system assigns the directory number you just specified to the button you had highlighted 7 In the same manner assign other dire...

Page 288: ...ible feature button that you want to use as the release key 3 Press chg 4 Press ftr 5 Enter the feature code Feature 5 2 Then press save 6 Exit the Flexible Feature Button programming mode 11 5 Flexible Feature Button Inquiry You may review the programming for flexible feature buttons at an idle DET In order to review the programming you must dial the flexible button programming mode Buttons witho...

Page 289: ...g steps 1 While the extension is idle no call activity press Feature 5 8 The display prompts for the password PSWD _ bksp show chg 2 Enter the extension password then press show The display prompts for confirmation FTR KEY RESET go 3 Press go The system resets all the feature keys to the default settings and then plays a confirmation tone ...

Page 290: ...PROGRAMMING FEATURE BUTTONS FEATURE KEY RESET DX 80 Programming Manual 290 This Page Intentionally Left Blank ...

Page 291: ... 291 A WORKSHEETS Worksheets DX 80 Programming Manual ...

Page 292: ...APPENDIX A DX 80 Programming Manual 292 ...

Page 293: ... 293 DX 80 Programming Manual APPENDIX A ...

Page 294: ...APPENDIX A DX 80 Programming Manual 294 ...

Page 295: ... 295 DX 80 Programming Manual APPENDIX A ...

Page 296: ...APPENDIX A DX 80 Programming Manual 296 ...

Page 297: ... 297 DX 80 Programming Manual APPENDIX A ...

Page 298: ...APPENDIX A DX 80 Programming Manual 298 ...

Page 299: ... 299 DX 80 Programming Manual APPENDIX A ...

Page 300: ...APPENDIX A DX 80 Programming Manual 300 ...

Page 301: ... 301 DX 80 Programming Manual APPENDIX A ...

Page 302: ...APPENDIX A DX 80 Programming Manual 302 ...

Page 303: ... 303 DX 80 Programming Manual APPENDIX A ...

Page 304: ...APPENDIX A DX 80 Programming Manual 304 ...

Page 305: ... 305 B BUTTON LABELING Cut along all dotted lines C O M D I A L D X 8 0 DX 80 Programming Manual ...

Page 306: ...TN Voice Record CALL PARK All Page Do Not Disturb CALL FWD MEMO PAD Voice Mail Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Extension ___ Extension 101 Extension 102 Extension 103 Extension 104 Extension 105 Extension 106 Extension 107 Extension 108 Extension 109 Extension 110 Extension 111 Extension 112 HEADSET MODE REDIAL Caller ID MUSIC ICM Mode HF PR TN Voice Record CALL PARK All Page Do Not Dist...

Page 307: ... TN Voice Record CALL PARK All Page Do Not Disturb CALL FWD MEMO PAD Voice Mail Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Extension ___ Extension 101 Extension 102 Extension 103 Extension 104 Extension 105 Extension 106 Extension 107 Extension 108 Extension 109 Extension 110 Extension 111 Extension 112 HEADSET MODE REDIAL Caller ID MUSIC ICM Mode HF PR TN Voice Record CALL PARK All Page Do Not Dis...

Page 308: ...APPENDIX B DX 80 Programming Manual 308 This Page Intentionally Left Blank ...

Page 309: ...illary devices controlling via the telephone system 85 ancillary RAD 272 ancillary RADs 229 answer positions day and evening 126 antiquated equipment 163 Application field 86 AR 166 Area Code field 185 area codes local 183 Area Prefix field 185 areas local calling 182 a save F2 34 Assigning a User Name to the Extension 247 Assigning Ancillary Devices Loud Bell External Page or Music on Hold 85 Ass...

Page 310: ...all me message 72 call output SMDR 188 call table 182 caller ID codes 182 caller ID table 80 calling areas local 182 camp on interval 172 Camp On Interval field 173 chaining speed numbers 78 79 changing CO line answer position 126 Changing Database Administration Password 42 Checked IN 175 Checked OUT 175 CID 182 CID table controlling number of entries 80 CIL X_Rate field 92 192 Class of Service p...

Page 311: ...try Code field 184 customized text message 72 Customizing the Numbering Plan 102 D Database Administration via any digital extension 41 database administration mode entering 41 database administration password changing 42 database administration exiting 42 database administration using PC DBA 29 Database Item Select Screen 41 database programming templates 43 database receive F3 35 database restor...

Page 312: ...bling Disabling Hotel Feature 175 Enabling Disabling System Speed Toll Check 176 Enabling Disabling TSI Connection 178 enhanced lettering scheme 95 Entering the Database Administration Mode 41 entries in CID table 80 environmental conditions speakerphone 245 Establishing Music Sources 81 Establishing Start and End of SLT Hook Flash 164 Establishing the Dialing Ratio 162 Establishing Warning Time f...

Page 313: ...54 feature button lookup 286 feature buttons DSS 285 feature buttons programming 283 feature buttons setting up 27 feature codes 283 Feature Key Reset 286 feature number lookup 43 features setting up system 23 Flash 78 79 flash time CO 144 flash time PBX 146 flash SLT hook 164 Flexible Feature Button Inquiry 286 Flexible Numbering Plan Extension Swapping 278 flexible numbering plan page 1 106 page...

Page 314: ... talk time 170 Intru Accept field 261 Intru Tone field 261 Intrus Active field 261 INVALID MSG AAM 202 isolate extensions 185 item select screen database 41 L labels DET buttons 303 LCD 245 LCD Interactive buttons 41 Leading field 107 Length 1 field 107 Length field 68 218 length of account code 217 hunt groups 108 paging groups 108 pickup groups 108 speed dial numbers 108 length calls 181 letter ...

Page 315: ...rward 131 No_Ans Forward field 239 NO_ANS MSG AAM 202 number dialed SMDR 188 number lookup feature directory number 53 Numbering Plan 1 106 Numbering Plan 2 107 Numbering Plan 3 108 Numbering Plan 4 109 numbering plan customizing 102 numbers directory 53 O off hook voice announce 264 OHVA 264 OHVA Accept field 265 OHVA Active field 265 optional components Automated Attendant 201 optional voice mai...

Page 316: ...ing 86 Pre CFW NoAns field 131 Predef FWD Busy Dest field 270 Predef FWD NoAns Dest field 270 predefined call forward 193 pre defined call forward no answer 131 Predefined Forward Time field 194 prefix international 182 prefix long distance 183 Premises Message 1 field 73 pre programmed messages 72 pre programmed text message 72 primary attendant 61 print F7 38 privacy 122 privacy release 122 Priv...

Page 317: ...ing time to answer SMDR 188 ring type assignment CO line 124 RMT X_Rate field 91 room status hotel mode 175 RS232C F10 40 S save database 32 schedule time 128 screened supervised transfer 155 Search Order field 134 Selecting Exclusive Hold Time 152 Selecting SMDR Transmit Rate 92 send F4 36 separate system resources 185 Service field 207 Service Observing 257 Set CO Line Time Switching 128 Setting...

Page 318: ...smit rate 92 SMDR setting up 188 source for external music 81 SPD No field 78 79 special call handling record SMDR 188 special characters lettering scheme 98 Specifying Call Duration 180 Specifying CO Flash Time 144 Specifying Pause Time 147 Specifying PBX Flash Time 146 Specifying PC DBA Transmit Rate 90 Specifying Ring Abandon 149 specifying user names extensions 101 and 108 68 speed dial bins 7...

Page 319: ...eld 239 UCD reroute 223 unanswered calls 193 unanswered calls on CO lines 131 unscreened unsupervised transfer 155 unsupervised conference 141 unsupervised talk time 199 Unsupervised Talk Time field 143 200 unsupervised unscreened transfer 155 u save F2 34 user name extension 68 247 User Names field 70 248 user names 101 and 108 68 Using PC Database Administration 29 V VA groups 229 virtual number...

Page 320: ...INDEX DX 80 Programming Manual 320 X XFR Mode field 206 XFR_B Recall field 158 XFR_I Recall field 158 Y Year field 101 Z Zone Paging 266 ...

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