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Toshiba Tecra R10 Maintenance Manual Download Page 56

2 Troubleshooting Procedures

2.2 Troubleshooting Flowchart

2-6

[CONFIDENTIAL]

TECRA R10 Maintenance Manual (960-708)

If the diagnostics program cannot detect an error, the problem may be intermittent. The Test
program should be executed several times to isolate the problem. Check the Log Utilities
function to confirm which diagnostic test detected an error(s), then perform the appropriate
troubleshooting procedures as follows:

1.

If an error is detected on the system test, memory test, display test, CD-ROM/DVD-
ROM test, expansion test, real timer test, sound test or Modem/LAN/Bluetooth
/IEEE1394 test, perform the System Board Troubleshooting Procedures in Section 2.4.

2.

If an error is detected on the floppy disk test, perform the USB FDD Troubleshooting
Procedures in Section 2.5.

3.

If an error is detected on the hard disk test, perform the HDD/SSD Troubleshooting
Procedures in Section 2.6.

4.

If an error is found on the keyboard test (DIAGNOSTICS TEST) and pressed key
display test (ONLY ONE TEST), perform the Keyboard Troubleshooting Procedures
in Section 2.7.

5.

If an error is found on the touch pad test (ONLY ONE TEST), perform the touch pad
Troubleshooting Procedures in Section 2.8.

6.

If an error is found on the button test (ONLY ONE TEST), perform the membrane
switch Troubleshooting Procedures in Section 2.9.

7.

If an error is detected on the display test, perform the Display Troubleshooting
Procedures in Section 2.10.

8.

If an error is detected on the CD-ROM/DVD-ROM test, perform the Optical Disk
Drive Troubleshooting Procedures in Section 2.11.

9.

If an error is detected on the LAN test, perform the LAN Troubleshooting Procedures
in Section 2.12.

10.

If an error is detected on the wireless LAN test, perform the Wireless LAN
Troubleshooting Procedures in Section 2.13.

11.

If an error is detected on the Bluetooth test, perform the Bluetooth Troubleshooting
Procedures in Section 2.14.

12.

If an error is detected on the sound test, perform the Sound Troubleshooting
Procedures in Section 2.15.

13.

If an error is detected on the 3G, perform the 3G Troubleshooting Procedures in
Section 2.16.

14.

If an error is detected on SD card, perform the SD Card Slot Troubleshooting
Procedures in Section 2.17.

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Summary of Contents for Tecra R10

Page 1: ... CONFIDENTIAL Toshiba Personal Computer TECRA R10 Maintenance Manual First edition September 2008 TOSHIBA CORPORATION File Number 960 708 ...

Page 2: ...ce Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and IBM PC is a trademark of International Business Machines Corporation Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation Windows...

Page 3: ...f a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technician...

Page 4: ... and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Wiring diagrams BIOS rewrite procedur...

Page 5: ...ears on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input T...

Page 6: ...atures 1 1 1 2 System Unit Block Diagram 1 8 1 3 3 5 inch Floppy Disk Drive USB External 1 14 1 4 2 5 inch Hard Disk Drive 1 15 1 5 2 5 inch Solid State Drive SSD 1 18 1 6 DVD Super Multi Drive Optical Drive ODD 1 19 1 7 Keyboard 1 20 1 8 TFT Color Display 1 21 1 9 Power Supply 1 22 1 10 Batteries 1 27 1 11 AC Adaptor 1 30 ...

Page 7: ...board Troubleshooting 2 36 2 8 Touch pad Troubleshooting 2 38 2 9 Membrane switch Troubleshooting 2 40 2 10 Display Troubleshooting 2 42 2 11 Optical Disk Drive Troubleshooting 2 44 2 12 LAN Troubleshooting 2 46 2 13 Wireless LAN Troubleshooting 2 47 2 14 Bluetooth Troubleshooting 2 50 2 15 Sound Troubleshooting 2 53 2 16 3G Troubleshooting 2 55 2 17 SD Card Slot Troubleshooting 2 58 2 18 Fingerpr...

Page 8: ... 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion Test 3 32 3 17 CD ROM DVD ROM Test 3 34 3 18 Error Code and Error Status Names 3 35 3 19 Hard Disk Test Detail Status 3 38 3 20 ONLY ONE TEST 3 40 3 21 Head Cleaning 3 51 3 22 Log Utilities 3 52 3 23 Running Test 3 54 3 24 Floppy Disk Drive Utilities 3 55 3 25 System Configuration 3 60 3 26 Wireless LAN Test Program Atheros 3 62 3 27 Wirel...

Page 9: ...0 Keyboard 4 23 4 11 BASE ASSY 4 26 4 12 Express card slot KILL SW HOL ASSY 4 30 4 13 HDD SSD 4 32 4 14 Wireless LAN card 4 34 4 15 RTC battery 4 36 4 16 DC IN HARNESS RJ45 WIRE HARNESS 4 38 4 17 3G card SIM board 4 42 4 18 Bluetooth module 4 45 4 19 Smart card slo 4 47 4 20 SD board 4 49 4 21 RGB HARNESS 4 51 4 22 DC FAN 4 53 4 23 Sound USB board and MIC HARNESS 4 58 4 24 System board 4 60 4 2 SP...

Page 10: ...es Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignments C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 13: ...Disk Drive USB External 1 14 1 4 2 5 inch Hard Disk Drive 1 15 1 5 2 5 inch Solid State Drive SSD 1 18 1 6 DVD Super Multi Drive Optical Drive ODD 1 19 1 7 Keyboard 1 20 1 8 TFT Color Display 1 21 1 8 1 LCD Module 1 21 1 9 Power Supply 1 22 1 10 Batteries 1 27 1 10 1 Main Battery 1 27 1 10 2 Battery Charging Control 1 28 1 10 3 RTC battery 1 29 1 11 AC Adaptor 1 30 ...

Page 14: ...dule 1 21 Tables Table 1 1 3 5 inch FDD specifications 1 14 Table 1 2 2 5 inch HDD specifications 1 15 Table 1 3 1 8 inch Solid State Drive SSD specifications 1 18 Table 1 4 DVD Super Multi drive specifications 1 19 Table 1 5 LCD module specifications 1 21 Table 1 6 Power supply output rating 1 23 Table 1 7 Battery specifications 1 27 Table 1 8 Time required for charges 1 28 Table 1 9 Data preserv...

Page 15: ...sors incorporate a math co processor a 6MB L2 cache memory The PC comes in with one of the following speeds Intel CoreTM 2 Duo Processor Montevina Penryn SP9400 2 40GHz SP9300 2 26GHz These processors operate at 1066MHz bus clock FSB Memory Two DDR2 667 DDR2 800 SDRAM slots Memory modules can be installed to provide a maximum of 4GB Memory modules are available in 512MB 1024MB and 2048MB sizes Chi...

Page 16: ... display resolution 1 440 900 Interface To external monitor via RGB connector Keyboard An easy to use 85 US 87 UK key keyboard provides a numeric keypad overlay for fast numeric data entry or for cursor and page control The keyboard also includes two keys that have special functions in Microsoft Windows Vista It supports software that uses a 101 or 102 key enhanced keyboard Touch pad A Touch Pad a...

Page 17: ... port enables connection of an external monitor which is recognized automatically by Video Electronics Standards Association VESA Display Data Channel DDC 2B compatible functions ExpressCard slot The internal ExpressCard slot is a Universal slot This slot supports ExpressCard 54 and ExpressCard 34 modules SD SDHC memory card slot One SD SDHC memory card slot Data can be read and written by inserti...

Page 18: ...eadphone jack External microphone jack Internal LAN The computer is equipped with LAN circuits that support Gigabit Ethernet LAN 1000 megabits per second 1000BASE T It also supports Wakeup on LAN WOL AMT 4 0 and LED Wireless LAN The computer is equipped with PCI Ex Mini Card type wireless LAN board that supports 802 11 a b g or 802 11 a b g n in the PCI Ex Mini Card slot This function can be switc...

Page 19: ...imum photograph size 640x480 pixels Some models are equipped with a Web Camera 3G PCI Express Mini Card slot 2 The computer Some models is equipped with PCI Express Mini Card type 3G card TOSHIBA Presentation button This button switches the display between internal display external display simultaneous display and multi monitor display TOSHIBA Assist button When this button is pressed during power...

Page 20: ...1 Hardware Overview 1 1 Features The front of the computer is shown in figure 1 1 Figure 1 1 Front of the computer 1 6 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 21: ...1 1 Features 1 Hardware Overview The system unit configuration is shown in figure 1 2 Figure 1 2 System unit configuration TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 1 7 ...

Page 22: ...e Overview 1 2 System Unit Block Diagram 1 2 System Unit Block Diagram Figure 1 3 is a block diagram of the system unit Figure 1 3 System unit block diagram 1 8 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 23: ...eeds Intel CoreTM 2 Duo Processor Montevina Penryn SP9400 2 40GHz SP9300 2 26GHz These processors operate at 1066MHz bus clock FSB Memory Two DDR2 667 DDR2 800 SDRAM slots Memory modules can be installed to provide a maximum of 4GB Memory modules are available in 512MB 1024MB and 2048MB sizes 200 pin small size DIMM 1 8V operation DDR2 667 800 support BIOS ROM Flash memory 8Mbit 512K 16 bit chip 3...

Page 24: ...I slots supports up to 4 Req Gnt pairs PCI Express 6 PCI Express root ports ACPI 3 0b compliant Enhanced DMA Controller Interrupt Controller and Timer Functions Integrated Serial ATA Host Controller 4 ports USB host interface with support for 12 USB ports 6 UHCI host controllers 2 EHCI high speed USB 2 0 Host Controller System Management Bus SMBus Specification Version 2 0 with additional support ...

Page 25: ... used nVIDIA NB9M NE is used Sound Controller Realtek ALC262D Amplifier Mathushita made AN12945A HD Audio Stereo speakers Digital volume control Supports VoIP Stereo headphone jack External microphone jack Built in microphone Internal LAN Controller Intel made only GigaBit Ether is used This controller has the following functions PCI Ex connection Controller Intel madeBoazman WG82567LM SLAVV GLCI ...

Page 26: ...l Shirley Peak Supports Wireless Communication SW Bluetooth V2 1 EDR USB interface connection Built in antenna EC KBC Embedded Controller Keyboard Controller One Mitsubishi M306KAFCLPR micon chip functions as both EC and KBC PSC Power Supply Controller One TMP86FS49AUG chip is used This controller controls the power sources Clock Generator IDT 9LPR501 is used This device generates the system clock...

Page 27: ...m Unit Block Diagram 1 Hardware Overview TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 1 13 Sensor Thermal Sensor One ADM1032ARMZ chip is used Acceleration Sensor LIS3L02A Fingerprints sensor Authen Tec maid ...

Page 28: ...The FDD is shown in figure 1 4 The specifications for the FDD are listed in Table 1 1 Figure 1 4 3 5 inch FDD USB External Table 1 1 3 5 inch FDD specifications TEAC FD 05PUB 337 G8AC0000B320 Items 720KB mode 1 44MB mode FDD part 250K bits second 500K bits second Data transfer rate USB Full speed mode 12M bits second Disk rotation speed 300rpm Track density 5 3 track mm 135TPI 1 14 CONFIDENTIAL TE...

Page 29: ...volatile storage device It has a non removable 2 5 inch magnetic disk and mini Winchester type magnetic heads The computer supports an 80GB 120GB 160GB 200GB 250GB or 320GB The HDD is shown in figure 1 5 Specifications are listed in Table 1 2 Figure 1 5 2 5 inch HDD TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 1 15 ...

Page 30: ...BC00 05N 160 G8BC00 05N 200 G8BC0005N 320 Outline Width mm 100 0 Dimens ions Height mm 9 5 Depth mm 70 0 Weight g 96 max 101 max 115 max Storage size formatted 80GB 120GB 160GB 250GB 320GB 160GB 200GB 320GB Speed RPM 5 400 7 200 Data transfer speed Mb s To Form Media To Form Host 91 6 MB s Max 150 MB s Genli 118 4 MB s Max 150 MB s Genli Data buffer size MB 8 16 Positioning Time read and seek time...

Page 31: ...5F200 G8BC0 005F32 0 Outli ne Width mm 100 2 0 25 Dime nsio ns Height mm 9 5 0 2 Depth mm 69 85 0 25 Weight g 95 max 102 max 110 max 115 max Storage size formatted 80GB 120GB 160GB 250GB 320GB 160GB 200GB 320GB Speed RPM 5 400 7 200 Data transfer rate Disk buffer to from media Mbps Buffer host data transfer Ggit sec 775 max 3 0 1 5 max 1136 max 3 0 1 5 max Data buffer size KB 8192 16384 Positionin...

Page 32: ...he computer supports a 64GB and 128GB The specifications of SSD are listed by the table 1 3 Table 1 3 1 8 inch Solid State Drive SSD specifications Items Specifications TOSHIBA G8BC00059640 TOSHIBA G8BC00059120 Outline Width mm 69 85 Dimensions Height mm 9 5 Depth mm 100 0 Weigh t g 66 Storage size formatted 64GB 128GB Data transfer speed Host Interface Max 300MB s Sustained Data Read Max 100MB s ...

Page 33: ...line dimensions Mass g 107 5 bezel included Data transfer speed Read DVD ROM CD ROM Max 8x CAV Max 24x CAV Data transfer speed Write CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Max 24x CAV Max 16x ZCLV Ultra speed Max 8x ZCLV Max 4x ZCLV Max 6x ZCLV Max 8x ZCLV Max 4x ZCLV Max 8x ZCLV Max 3x 5X PCAV 4 7GB SATA interface 150MByte s Data Buffer Capacity 2MB Access time ms CD ROM D...

Page 34: ...key and control key and in conformity with JIS The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 6 is a view of the keyboard See Appendix E about a layout of the keyboard Figure 1 6 Keyboard 1 20 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 35: ...trol internal and external WXGA or WXGA support displays simultaneously Figure 1 7 shows a view of the LCD module and Table 1 5 lists the specifications Figure 1 7 LCD module Table 1 5 LCD module specifications Specifications Item 14 1 inch WXGA TFT Samsung G33C00054110 Number of Dots 1 280 W x 800 H Dot spacing mm 0 237 H x0 237 V Display range mm 303 36 H x189 6 V 14 1 diagonal Table 1 5 LCD mod...

Page 36: ...er is connected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of the main batt...

Page 37: ...B System Power supply LAN Power supply M System Power supply E System Power supply S System Power supply RTC Power supply AMT support model At the time of Moff it is the same as that of not supporting AMT ACPI State S0 S0 S3 S4 S5 S3 S3 S4 S5 S4 S5 G 3 M State M0 M0 M1 Moff Moff Moff Moff Wake On LAN Support not support Setup is impossible Support not support Support not support P System Power sup...

Page 38: ...stem FMWSY ICH9M E SFF 1R05 P1V 1 05 P System FMWSY ICH8M E 1R5 P1V 1 5 P System FMWSY ICH8M E E3V 3 3 E System FMWSY ICH8M E LAN E3V 3 3 LAN Power supply FMWSY ICH8M E P3V 3 3 P System FMWSY ICH8M E R3V 2 3 5 RTC Power supply FMWSY HDD P5V 5 P System FMWSY ODD SODD P5V 5 P System FMWSY Card Cont P3V 3 3 P System FMWSY Smart Card Reader SMCRD P3V 3 3 P System FMWSD SD Card FM P3V 3 3 P System FMWS...

Page 39: ...1V 1 8 LAN Power supply FMWSY LAN LAN E3V 3 3 LAN Power supply FMWSY Bluetooth P3V 3 3 P System FMWPE USB USB0PS E5V 5 E System FMWUS USB USB1PS E5V 5 E System FMWUS USB2PS E5V 5 E System FMWSY GPU 1R1 P1V 1 1 P System FMWSY GPU 1R8 PGV 1 8 P System FMWSY GPU P3V 3 3 P System FMWSY GPU PGV 0 9 1 09 P System FMWSY VRAM 1R8 PGV 1 8 P System FMWSY LCD PNL P3V 3 3 P System FMWSY DVI Transmitter 2R5 P2...

Page 40: ...indicated for every power supply Name Voltage V Power supply name Object 1R5 P1V 1 5 P System CPU GMCH ICH9M E Express Card PS MiniCard Slot1 MiniCard Slot2 E3V 3 3 E System Express Card Finger Sensor ICH9M E LAN TPM MiniCard Slot1 MiniCard Slot2 P3V 3 3 P System Clock Gen GMCH Card Cont CODEC Express Card GPU Headphone AMP ICH9M E LCD SD Card TPM P5V 5 P System Bluetooth PS FAN HDD ODD ...

Page 41: ...name Material Output voltage Capacity battery G71C0009H110 210 310 Lithium Ion 10 8 V 4 000 mAh battery G71C0009J110 210 310 Lithium Ion 10 8 V 5 100 mAh Slice Expansion battery G71C0006K110 210 Lithium Ion 10 8 V 4 000 mAh RTC battery GDM710000041 NiMH 2 4 V 16 mAh 1 10 1 Main Battery The removable main battery pack is the computer s main power source when the AC adaptor is not attached The main ...

Page 42: ... is powered on Table 1 8 lists the charging time required for charges Table 1 8 Time required for charges Battery type Power on hours Power off hours Battery 4 000 mAh About 3 0 to 9 5 About 2 5 Battery 5 100 mAh About 4 0to 12 0 About 3 0 Slice Expansion battery 4 000 mAh About 3 0 to 9 5 About 2 5 NOTE The time required when the system is powered on is affected by the amount of power the system ...

Page 43: ...Standby About 4 days 5 100 mAh Shutdown About 60 days 5 100 mAh Standby About 3 days Slice Expansion battery 4 000 mAh Shutdown About 45 days Slice Expansion battery 4 000 mAh 1 10 3 RTC battery The RTC battery provides power to keep the current date time and other setup information in memory while the computer is turned off Table 1 10 lists the charging time and data preservation period of the RT...

Page 44: ...ry Table 1 11 lists the AC adapter specifications Table 1 11 AC adapter specifications Parameter Specification G71C0006Q310 2 pin G71C0006R230 3 pin Power 75W Peak 90W Input voltage 100V 240V Input frequency 50Hz to 60Hz Input current 1 5A or less 100V 240V B Output voltage 15V Output current 0A to 5A At constant voltage mode 5A to 6A At surge load mode ...

Page 45: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...

Page 46: ...Troubleshooting Procedures 2 ii CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 2 ...

Page 47: ...Procedure 3 Diagnostic Test Program Execution Check 2 26 Procedure 4 Replacement Check 2 26 2 5 USB FDD Troubleshooting 2 27 Procedure 1 FDD Head Cleaning Check 2 27 Procedure 2 Diagnostic Test Program Execution Check 2 28 Procedure 3 Connector Check 2 29 Procedure 4 Replacement Check 2 30 2 6 HDD SSD Troubleshooting 2 31 Procedure 1 Partition Check 2 31 Procedure 2 Message Check 2 32 Procedure 3 ...

Page 48: ...isk Drive Troubleshooting 2 44 Procedure 1 Diagnostic Test Program Execution Check 2 44 Procedure 2 Connector Check and Replacement Check 2 45 2 12 LAN Troubleshooting 2 46 Procedure 1 Diagnostic Test Program Execution Check 2 46 Procedure 2 Connector Check and Replacement Check 2 46 2 13 Wireless LAN Troubleshooting 2 47 Procedure 1 Transmitting Receiving Check 2 47 Procedure 2 Antennas Connectio...

Page 49: ...Procedure 3 Authentication of fingerprint 2 61 Procedure 4 Connector Check and Replacement Check 2 62 2 19 Web camerta Troubleshooting 2 63 Procedure 1 Check on Windows OS 2 63 Procedure 2 Connector Check and Replacement Check 2 63 2 20 Intel Turbo Memory Troubleshooting 2 65 Procedure 1 Check on Windows OS 2 65 Procedure 2 Connector Check and Replacement Check 2 66 Figures Figure 2 1 Troubleshoot...

Page 50: ...Troubleshooting Procedures 2 vi CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 51: ...lacing the system board it is necessary to execute the subtest 03 DMI Information save of the 3 4 Setting of the hardware configuration in Chapter 3 After replacing the system board it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3 4 Setting of the hardware configuration in Chapter 3 Also update with the latest EC KBC as describ...

Page 52: ...nce Manual 960 708 There are following two types of connections in the figure of board and module connection in and after 2 3 Power Supply Troubleshooting 1 Cable connection is described in the figure as line 2 Pin connection is described in the figure as arrow e g Connection of modem ...

Page 53: ...r determining which troubleshooting procedures to execute Before going through the flowchart steps verify the following Ask him or her to enter the password if a password is registered Verify with the customer that Toshiba Windows is installed on the hard disk Non Windows operating systems can cause the computer to malfunction Make sure all optional equipment is removed from the computer ...

Page 54: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Figure 2 1 Troubleshooting flowchart 1 2 2 4 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 55: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 2 2 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 2 5 ...

Page 56: ...rform the Keyboard Troubleshooting Procedures in Section 2 7 5 If an error is found on the touch pad test ONLY ONE TEST perform the touch pad Troubleshooting Procedures in Section 2 8 6 If an error is found on the button test ONLY ONE TEST perform the membrane switch Troubleshooting Procedures in Section 2 9 7 If an error is detected on the display test perform the Display Troubleshooting Procedur...

Page 57: ...n the fingerprint sensor perform the Fingerprint Sensor Troubleshooting Procedures in Section 2 18 16 If a malfunction is detected on the Web camerta perform the Web camerta Troubleshooting Procedures in Section 2 19 17 If a malfunction is detected on the Intel Turbo Memory perform the Intel Turbo Memory Troubleshooting Procedures in Section 2 20 ...

Page 58: ...the power supply status Battery icon DC IN icon The power supply controller displays the power supply status with the Battery icon and the DC IN icon as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lights blue Battery is fully charged and the extern...

Page 59: ...tion the DC IN icon blinks orange It shows an error code When the icon is blinking perform the following procedure 1 Remove the battery pack and the AC adapter 2 Re attach the battery pack and the AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure ...

Page 60: ... orange The blink pattern indicates an error as shown below Start Off for 2 seconds Error code 8 bit 1 On for one second 0 On for half second Interval between data bits Off for half second The error code begins with the least significant digit Example Error code 11h Error codes are given in hexadecimal format Start 2 10 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 61: ...Main battery 3 h 2nd battery 4 h S3V output 5 h E5V output 6 h E3V output 7 h PPV output 8 h 1R05 E1V output 9 h 1R8 E1V output A h B h PPV output C h PGV output D h 1R05 E1V output E h F h DC power supply AC adapter Error code Meaning 10h AC Adapter output voltage is over 16 5V 11h Common Dock output voltage is over 16 5V 12h Current from the DC power supply is over 8 80A 13h Current from the DC ...

Page 62: ...ery discharge current is over 0 5A 33h Second battery charge current is over 3 5A 34h The compensation value of 0A is not within the limits from design data 15LSB 35h Second battery charge current is over 0 3A when the charging is off S3V output Error code Meaning 40h S3V voltage is over 3 47V 45h S3V voltage is under 3 14V 46h S3V voltage is under 3 14V or less when the computer is booting up E5V...

Page 63: ...e is over 1 56V 71h PPV voltage is under 0 27V when the computer is powered on 72h PPV voltage is under 0 59V when the computer is booting up 1R05 E1V output Error code Meaning 80h 1R05 E1V voltage is over 1 38V 81h 1R05 E1V voltage is under 0 85V when the computer is powered on 82h 1R05 E1V voltage is under 0 85V when the computer is booting up 1R8 E1V output Error code Meaning 90h 1R8 E1V voltag...

Page 64: ...Error code Meaning C0h PGV voltage is over 1 32V C1h PGV voltage is under 0 765V when the computer is powered on C2h PGV voltage is under 0 785V when the computer is booting up 1R05 E1V output Error code Meaning D0h 1R05 E1V voltage is over 1 26V D1h 1R05 E1V voltage is under 0 89V when the computer is powered on D2h 1R05 E1V voltage is under 0 89V when the computer is booting up D4h 1R05 E1V volt...

Page 65: ...12h Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected firmly go to the following step Connect a new AC adapter and AC power cord If the problem still occurs go to Procedure 5 Check 3 In the case of error code 21h Go to Procedure 3 Check 4 For any other errors go to Procedure 5 ...

Page 66: ...does not light go to Procedure 4 Procedure 4 Charging Check Check if the power supply controller charges the battery pack properly Perform the following procedures Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack Check 2 Make sure the battery pack is properly installed If it is properly installed go to Check 3 Check 3 The battery pack may be completely discharged Wait a few m...

Page 67: ...puter follow the steps described in Chapter 4 Replacement Procedures When AC adapter is connected Check 1 AC adapter may be faulty Replace the AC adapter with a new one If the problem still occurs perform Check 2 Check 2 System board may be faulty Replace the system board with a new one When AC adapter is not connected When driving with battery pack Check 1 Battery pack may be faulty Replace it wi...

Page 68: ...ng This section describes how to determine if the system board is malfunctioning or not Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debugging Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 69: ...the F1 key as the message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad RTC battery Check system Then press F1 key c Bad configuration Check system Then press F1 key d Bad memory size Ch...

Page 70: ...r 21 is displayed go to the HDD Troubleshooting Procedures If error message 22 is displayed go to the USB FDD Troubleshooting Procedures 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ERROR 12 EXTEND...

Page 71: ...tor CN3490 of the system board For disassembling to connect the test cable refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C Cross cable to the PC that displays the test results 4 Boot the computer in MS DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD start...

Page 72: ... 2 4 System Board Troubleshooting 6 When the D port status is FFFFh normal status go to Procedure 4 7 When the D port status falls into any status in Table 2 4 execute Check 1 2 22 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 73: ... of ICH Preservation of CPU HDD setup Preservation of PCI Preservation of PIT Display preservation Preservation of ICH PIC F13D Preservation of ICH DMAC ICH USB controller PIT controller PIC controller DMAC PCI register CPU HDD VGA IC1600 IC IC1050 CPU CN1900 HDD Conn IC1200 VGA IC5000 VGA nVIDIA IC2000 PC Card Cont F13E Display setup Boot F141 HDD setup Boot VGA HDD ICH SATA controller IC1200 VGA...

Page 74: ...ization of a sound setup of ICH F12C setup of ICH PIC CPU ICH PIT Controller MEM I O CMOS I O PICCont roller IDEController So undController ModemC ontroller PCI Expess USB Controller PCI Register Clock Generator EC KBC EC KBC CECC ICH MCH RAM BIOSROM VGA IC1050 CPU IC1600 ICH IC1000 CLKGEN IC3200 EC KBC IC1200 MCH CN1400 CN1410 RAM Conn IC3000 BISO RON IC1200 VGA IC5000 VGA nVIDIA PCI initializati...

Page 75: ... Controller EC KBC EC KBC RAM BIOSROM CPU IC1600 ICH IC3200 EC KBC CN1400 CN1410 RAM Conn IC3000 BIOS ROM IC1050 CPU F135 setup of ICH ICH IC1600 ICH F136 end of Resume processing F137 Setup of RAM RAM CN1400 CN1410 RAM Conn F138 Setup of RAM RAM CN1400 CN1410 RAM Conn NOTE Status outputted by the test means the last error detected in the debug port test Check 1 If the D port is status F11Eh or F1...

Page 76: ... test 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Printer test It is not supported 7 Async test It is not supported 8 Hard Disk test 9 Real Timer test 10 NDP test 11 Expansion test 12 CD ROM DVD ROM test 13 Only One test 14 Wireless LAN test 15 LAN Modem Bluetooth IEEE1394 test 16 Sound test If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement ...

Page 77: ... Cleaning Check Procedure 2 Diagnostic Test Program Execution Check Procedure 3 Connector Check Procedure 4 Replacement Check Procedure 1 USB FDD Head Cleaning Check USB FDD head cleaning operation details are given in Chapter 3 Tests and Diagnostics Insert the Diagnostics Disk in the computer s floppy disk drive turn on the computer and run the test Clean the USB FDD heads using the cleaning kit ...

Page 78: ...Table 2 7 If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 5 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write buffer error ...

Page 79: ... the following figure Check 1 Check the connection of the USB FDD If the USB FDD is still not functioning properly perform Check 2 Check 2 As the connection may be defective disassemble the computer and check each connection If the problem still occurs go to Procedure 4 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 2 29 ...

Page 80: ...following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 SIM Mini PCI Express board FFC may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 5 Check 3 Sound USB board may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures I...

Page 81: ...OS system disk and start the computer Perform the following checks Check 1 Input C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Input FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If drive C is not listed return to the FDIS...

Page 82: ...ROR After 5 seconds this message will disappear Check 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the DOS transfer the system to the 2 5 HDD If the system is not transferre...

Page 83: ... format by the test program refer to the Chapter 3 Check 1 Format the 2 5 HDD using DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 5 HDD with a ...

Page 84: ...es and statuses are described in Table 2 8 If an error code is not displayed but the problem still occurs go to Procedure 5 Table 2 6 2 5 Hard disk drive error code and status Code Status 05 HDD HDC NOT RESET ERROR 07 HDD DRIVE NOT INITIALIZE 09 HDD DMA BOUNDARY ERROR 0B HDD BAD TRACK ERROR BB HDD UNDEFINED ERROR 08 HDD OVERRUN ERROR DRQ ON 01 HDD BAD COMMAND ERROR 02 HDD ADDRESS MARK NOT FOUND 04...

Page 85: ...ns are loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The 2 5 SATA HDD SSD may be damaged Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still exists perform Check 3 Check 3 The SATA HDD FPC may be damaged Replace it with a new one following the instructions in Chapter 4...

Page 86: ...d Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test DIAGNOSTIC TEST and Pressed key display test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2...

Page 87: ...ck 1 Make sure keyboard cable is firmly connected to system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Keyboard may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one ...

Page 88: ...ures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Touch pad test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does not...

Page 89: ...n is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Touch Pad or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 Touch pad board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement ...

Page 90: ...nstructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the button Test DIAGNOSTIC TEST and Pressed key display test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Proce...

Page 91: ...sure Membrane switch or cable is firmly connected to system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Membrane switch or cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it...

Page 92: ...ck The Display Test program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 2 Procedure 2 Connector Check and Cable Check Check 1 Make sure the L...

Page 93: ...e LCD cable with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check 2 Check 2 Replace the LCD module with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still exists perform Check 3 Check 3 The display controller on the system board may be d...

Page 94: ...as required Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check The CD ROM DVD ROM test program is stored in the Diagnostics Disk For the test prepare test Media Then insert the Diagnostics Disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and ...

Page 95: ...nection of Optical drive system is shown in the following figure If any of the connections is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The Optical drive SATA ODD may be defective or damaged Replace the drive with a new one If there is still an error go to Check 3 Check 3 The SATA ODD FPC may be defective or damaged Replace the drive with a new ...

Page 96: ... to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check LAN cable is connected to system board If LAN malfunctions the connection of the cable and board may be defective Otherwise they may be faulty Check 1 Make sure LAN cable is firmly connected to the LAN jack on the system board If the problem still occurs perform Che...

Page 97: ...k Procedure 3 Replacement Check Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position Check 1 Execute Wireless LAN test program to check the transmitting receiving function of wireless LAN You will need a second computer that can communicate by wireless LAN Perform the test following the instructions described in Cha...

Page 98: ...n it On If the problem still occurs perform Check 2 Check 2 Make sure wireless LAN card PCI E Mini Card is firmly connected to the CN2600 on the system board If the connection is loose connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that wireless LAN antenna cables black and white are firmly connected to the connectors on Wireless LAN card If...

Page 99: ...r and then perform the following checks Check 1 Wireless LAN antenna may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Wireless LAN card may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check3 Syst...

Page 100: ...st Program Execution Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Check 1 Execute Bluetooth test program Perform the test following the instructions described in Chapter 3 Bluetooth Test Program You will need a second computer that can communicate by the Bluetooth If the computer passes...

Page 101: ...le the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the Bluetooth module is firmly connected to CN4400 on the system board If the Bluetooth module FPC is disconnected connect it firmly If the Bluetooth module is still not functioning properly go to Procedure 3 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 2 51 ...

Page 102: ...hecks Check 1 The Bluetooth module may be defective or damaged Replace the Bluetooth module with a new one following the steps in Chapter 4 Replacement Procedures If the Bluetooth is still not functioning properly perform Check 2 Check 2 The Bluetooth module FPC may be defective or damaged Replace the Bluetooth module FPC with a new one following the steps in Chapter 4 Replacement Procedures If th...

Page 103: ...Diagnostic Test Program Execution Check Procedure 2 Connecor Check Procedure 3 Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Sound test in Sound Test program disk Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check The connection of sou...

Page 104: ...em still occurs perform Check 5 Check 2 External microphone may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 5 Check 3 Speaker may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 5 Check 4 Internal microphone may be faulty Re...

Page 105: ...ng Check Make sure the wireless switch on the left side of the computer is turned On If it is not slide the switch toward the back of the computer to turn it on Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program Check 1 Execute test program for the 3G function to check the transmitting receiving function of the 3G You will need a second computer that c...

Page 106: ...Check2 Make sure the 3G card connected to CN2610 on the SIM Mini PCI Express board If the connector is disconnected connect it firmly and go to Procedure 1 If the 3G card is still not functioning properly perform Check 3 Check3 Make sure the SIM card connected to IS2620 on the SIM Mini PCI Express board If the connector is disconnected connect it firmly and go to Procedure 1 If the 3G card is stil...

Page 107: ...e it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still exists perform Check 2 Check 2 The 3G antennas may be defective or damaged Replace the antennas with new ones following the steps in Chapter 4 Replacement Procedures If the problem still exists perform Check 3 Check 3 The SIM Mini PCI Express board may be defective or damaged Replace the SIM Mini PCI E...

Page 108: ... card can be read If the card is not recognized or data are not read go to Procedure 2 Procedure 2 Connector Check and Replacement Check Check 1 The connection of SD system is shown in the following figure If any of the connections is loose reconnect firmly and repeat Procedure 1 If there is still an error go to Check 2 Check 2 The SD board may be defective or damaged Replace the drive with a new ...

Page 109: ...s instructed When failed in Procedure 1 to Procedure 3 execute Procedure 4 Procedure 1 Setting Windows Log ON password Procedure 2 Registration of fingerprint Procedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check CAUTION Scan your finger shown below 1 Lay your finger straight to the sensor and put lightly the first joint of your finger at the centerline of the...

Page 110: ...e previously enrolled fingerprints is selected again the latest information will be enrolled and any previous information over written 4 The Fingerprint Enrollment screen will be displayed and the tutorial will begin First click Replay video and confirm the proper movement for the finger you wish to register Then confirm the message displayed on this screen and ensure that there is a check mark in...

Page 111: ...indows 2 In the Windows logon window put lightly the first joint of your finger registered and slide your finger sideways When authenticated Success is displayed in the fingerprint authentication display When not authenticated well warning message appears If you fail continually five times or more you can not use the fingerprint authentication about two minute When not authenticated type the passw...

Page 112: ... the cables are firmly connected to the Finger pad board and system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Touch PAD board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be fault...

Page 113: ...ware is installed the menu will stay on the screen but hide at the left edge of the screen Move the pointer to the left on the screen to show the menu When the menu appears double click the icon for Web Camera to operate the web camera If any troubles occur on recording replaying of still or moving images perform Procedure 2 Procedure 2 Connector Check and Replacement Check The connection of cable...

Page 114: ...camera may be defective or damaged Replace the drive with a new one If there is still an error go to Check 3 Check 3 System board may be faulty Replace it with a new one following the step in Chapter 4 Replacement Procedures 2 64 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 115: ...nd Replacement Check Procedure 1 Check on Windows OS Use the software Intel Turbo Memory Console which is originally prepared in the computer to check if the Intel Turbo Memory is operating without problems Start the Intel Turbo Memory Console and confirm the followings Check marks are attached to Enable Windows ReadyBoost and Enable Windows ReadyDrive The values for Windows ReadyBoost and Windows...

Page 116: ...k the following connection To disassemble the computer for the check follow the steps described in Chapter 4 If the connection is loose reconnect the card firmly If the problem still occurs perform Check 2 Check 2 The Intel Turbo Memory card may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures and check the operation again If the problem still occurs perf...

Page 117: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...

Page 118: ...Tests and Diagnostics 3 ii CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 3 ...

Page 119: ...itial information setting tool 3 8 3 2 3 Heatrun test program 3 8 3 3 Setting of the hardware configuration 3 9 3 4 Heatrun Test 3 11 3 5 Subtest Names 3 12 3 6 System Test 3 14 3 7 Memory Test 3 16 3 8 Keyboard Test 3 17 3 9 Display Test 3 18 3 10 Floppy Disk Test 3 21 3 11 Printer Test 3 23 3 12 Async Test 3 25 3 13 Hard Disk Test 3 26 3 14 Real Timer Test 3 29 3 15 NDP Test 3 31 3 16 Expansion ...

Page 120: ...ities 3 55 3 24 1 Function Description 3 55 3 24 2 Operations 3 56 3 25 System Configuration 3 60 3 25 1 Function Description 3 60 3 25 2 Operations 3 61 3 26 Wireless LAN Test Program Atheros 3 62 3 27 Wireless LAN Test Program Intel made a b g n Setting up of REF PC 3 64 3 28 Wireless LAN Test Program on DUT PC Intel made 3 69 3 29 LAN Modem Bluetooth IEEE1394 Test Program 3 73 3 29 1 LAN test 3...

Page 121: ...Maintenance Manual 960 708 CONFIDENTIAL 3 v Tables Table 3 1 Subtest names 3 12 Table 3 2 Error codes and error status names 3 35 Table 3 3 Hard disk controller status register contents 3 38 Table 3 4 HDC Error register contents 3 39 ...

Page 122: ...Tests and Diagnostics 3 vi CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 123: ...one of Diagnostic Disks The heatrun test is automatic test program that executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if ALL Device is selected in the Device Config in SET UP menu After checking the diagnostics be sure to select Setup by OS in the Devic...

Page 124: ...lay supporting monitor ID Expansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A CD RW test media CD ROM DVD ROM test A USB test module USB test A USB cable USB test LAN wraparound connector LAN test RGB wraparound connector Expansion test Module cable and RJ11 connector checker Modem test H...

Page 125: ... R10 Maintenance Manual 960 708 CONFIDENTIAL 3 3 The Diagnostics Disk Main T D 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Main T D ...

Page 126: ...tics menu T D press 3 and Enter To start the H W initial information setting tool press 1 and Enter To start the Heatrun test press 2 and Enter NOTE When replacing the system board be sure to execute the following procedures 1 Before replacing the system board execute subtest03 DMI information save in 3 4 Setting of the hardware configuration in order to save the DMI information from system board ...

Page 127: ...TOSHIBA Corp 20XX DIAGNOSTICS MENU 1 DIAGNOSTIC TEST 2 ONLY ONE TEST 3 4 HEAD CLEANING 5 LOG UTILITIES 6 RUNNING TEST 7 FDD UTILITIES 8 SYSTEM CONFIGURATION 9 Power OFF 0 Exit to Repair menu NOTE To exit the DIAGNOSTIC TEST MENU press the Esc key If a test program is in progress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C to stop the test program TECRA R...

Page 128: ...ot supported 8 HARD DISK TEST 9 REAL TIMER TEST 10 NDP TEST 11 EXPANSION TEST 12 CD ROM DVD ROM TEST 88 ERROR RETRY COUNT SET FDD HDD 99 EXIT TO DIAGNOSTICS MENU NOTE Only when a 2nd HDD is installed in the computer There is a second hard disk message appears in the display Functions 1 through 12 are the Diagnostic Tests Function 88 sets the floppy disk drive and hard disk drive error retry count ...

Page 129: ...04 Quick charge 05 DMI read 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and press Enter The following message will appear TEST LOOP YES or NO ERROR STOP YES or NO Use the right and left arrow keys to move the cursor to the desired option Selecting YES of TEST LOOP...

Page 130: ...est 3 Restarts the test from the error Selecting NO keeps the test running even if an error is found When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 6 describes the function of each test on the subtest menu Table 3 2 in section 3 19 describes the error codes and error status for each error 3 2 2 H W initial information setting...

Page 131: ...s the item again Setting of the CPU set table Setting of the micro code Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g DynaBook 2 ...

Page 132: ...contents and press Enter Subtest 02 DMI information save NOTE Before replacing the system board be sure to execute this subtest and save the DMI information to the floppy disk This is one of tools to copy the DMI information to a new PCB after replacing This subtest saves all the DMI data in a floppy disk Subtest 03 DMI information recovery This is one of tools to copy the DMI information to a new...

Page 133: ...d press Enter in the startup menu press Enter After selecting this test the same subtests as 3 23 RUNNING TEST is executed successively For more details on the procedure and test content refer to RUNNING TEST When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu ...

Page 134: ...Fan ON OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 S...

Page 135: ... to point receive Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP test 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID 1...

Page 136: ...wing message will appear Fan number select 1 FAN 1 2 FAN 2 0 FAN 1 2 To check the CPU fan press 1 and Enter To check the VGA fan press 2 and Enter To check both CPU fan and VGA fan press 0 and Enter The following message will appear Fan test execute now CPU xxxxRpm GPU xxxxRpm Test Fan Revolution 0000RPM start Make sure the specified fan does not rotate and the message of fan revolution is 0000Rpm...

Page 137: ... test is ended This chip is not supported Subtest 04 Quick Charge This subtest checks the status for the quick charge Subtest 05 DMI read This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Model Number XXXXXX XXXXX PCN BND Numb...

Page 138: ...S file This subtest writes constant data and address data from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit miss ratio on off status for CPU cache memory One test ...

Page 139: ...est 01 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan ...

Page 140: ...st 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red green a...

Page 141: ...17 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds then returns t...

Page 142: ...HHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this s...

Page 143: ...e media mode and start track to be tested then press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXX...

Page 144: ... 04 only Track No Head No Subtest 01 Sequential read This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random...

Page 145: ...following message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subtest Subtest 01 Ripple Pattern This subtest prints ...

Page 146: ...nt This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested 3 24 CONF...

Page 147: ...to 7Eh Subtest 01 FIR SIR Point to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This subtest is used with subtest 01 described above This ...

Page 148: ...only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions When a 2nd HDD is installed the following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU Test drive number select 1 HDD 1 2 HDD 2 0 HDD 1 2 1...

Page 149: ...t digit of the STATUS number indicates the drive being tested and the last two digits indicate the error status code as explained in table 3 2 of the section 3 19 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentia...

Page 150: ...r 2DB6DB 6 cylinder D25114 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data that is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest 0...

Page 151: ...ew date PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the ...

Page 152: ... date and time are erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 153: ...ICS TEST MENU press Enter and follow the directions on the screen CAUTION Judge the existence of high speed operation processor by 1bit of the composition byte If exists the bit is 1 Test only when the high speed operation processor exists Subtest 01 NDP test This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 154: ...wraparound connector is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 0...

Page 155: ...E To execute this subtest monitor supporting EDID Extended Display Identification Data is required Connect a wraparound connector to CRT monitor for the test of ID acquisition This subtest is executed by using VESA command CAUTION It becomes NG because the priority is given to the internal monitor in a simultaneous display mode ...

Page 156: ...ubtest 03 Sequential read DVD This subtest is a sequential reading of all the logical addresses NOTE It is the way of making the test data of the CD ROM DVD ROM test for 2 of sub test 3 A data organization tool FMAKE EXE is added to the T D test media of CD or FD The manner of use starts up a prompt from the accessories of Windows XP or Vista and executes it with the DOS window Because a result an...

Page 157: ... ADAPT ROM SENSING ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR HU...

Page 158: ... PRT TIME OUT PRT FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04...

Page 159: ...ROCESSOR NDP CONTROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH U...

Page 160: ...displays the HDC error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write f...

Page 161: ...detected 6 UNC Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a r...

Page 162: ...ollowing menu appears in the display ONLY ONE TEST Menu 1 Pressed Key Display 2 Touch pad 3 Wireless communication Switch 4 USB Port select menu 5 LED 6 Button 7 Acceleration sensor 8 Docker Dock Undoc 9 Fan control A E2PROM Internal MAC B Intel AMT C Intel Shirley Peak MAC D SD Card R5C833 Writh Read 99 Exit to Common Test Press test number 1 9 A D 99 Select the subtest number you want to test an...

Page 163: ...play as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test IF TEST OK Press Dell Enter key TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 3 41 ...

Page 164: ...itch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the same time 3 ...

Page 165: ...the display Wireless communication Switch OFF After Sliding the switch to OFF position return to the ONLY ONE TEST menu automatically Subtest 04 USB NOTE When executing this subtest USB test module and USB cable must be connected This subtest checks if USB port works properly The following menu appears in the display Port Select menu 0 Port 0 Right side 1 Port 1 Left side back 2 Port 2 Left side f...

Page 166: ...m the LED of HDD status blinks properly Press any key and following message appears in the display Caps Num Overlay BT W LAN LED test Confirm each LED lights properly 1 Press Caps Lock key Caps on off 2 Press Fn F10 key Arrow on off 3 Press Fn F11 key Num on off 4 Slide BT W LAN switch L R on off Press Enter and following message appears in the display Check DC IN Power Main Battery LED Green Chec...

Page 167: ...button OK message appears in the display if the test ends without an error Press any key return to each Steps if NG or Press any key message apprears Press the Toshiba Presentation button after the following message appears Step2 X 1 2 Press Function button Toshiba Presentation button OK message appears in the display if the test ends without an error Press any key return to each Steps if NG or Pr...

Page 168: ...ge appears in the display if the test ends without an error Press any key return to each Steps if NG or Press any key message apprears Volume Down Volume Up Step6 Volume dial is turned to the left OK message appears in the display if the test ends without an error Press any key return to each Steps if NG or Press any key message apprears If the test ends successfully the display returns to the ONL...

Page 169: ...at desk with vertical plane to get the stability of machine 2 The vertical wall or plane is necessary 3 Prevent the machine from shake or shock Vertical plane Flat desk Set the machine against the vertical plane with the Front upward Example The figure below shows the name and position of each side TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 3 47 Right side Left side Back Front Top heaven su...

Page 170: ...ane on the flat desk with the right side of machine upward Then press Enter to detect the data on this setting of machine The following message appears in the display The front establishes in the upper direction Press Enter key Set the machine against the vertical plane on the flat desk with the front of machine upward Then press Enter to detect the data on this setting of machine The following me...

Page 171: ...nu When the display returns to the ONLY ONE TEST menu remove the Express Port Replicator from the computer Subtest 09 Fan control This subtest checks if FAN works properly The following message appears in the display in order Start low speed rotation Waits 8 seconds Start reading of rotation Waits 3 seconds Start Hight speed rotation Waits 8 seconds Start reading of rotation Waits 3 seconds FAN Lo...

Page 172: ...rley Peak and a MAC Address check are carried out Subtest D SD Card R5C833 Writh Read The functional check of SD Card Enter the E key and insert an SD card Pressing any key will start the test If the test result is O K remove the SD card If it is NG check the error message NOTE SD card specifications which can be used for this test are shown below Classical SD Card V1 00 for Normal Speed max 25MHz...

Page 173: ...orm this program 3 21 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 The...

Page 174: ...USB FDD when you perform the DIAGNOSTIC PROGRAM from the DVD ROM The data is stored in floppy disk The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned off t...

Page 175: ...ENTIAL 3 53 1 Next 2 Prev 3 Exit 4 Clear 5 Print 6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log infor...

Page 176: ... detects the number of floppy disk drives connected to the computer for the FDD test 3 23 2 Operations 1 Select 6 from the Diagnostic Menu and press Enter the following messages will appear in the display in order FDD write read test Y N Printer wrap around test Y N Serial wrap around test Y N CD ROM DVD ROM test Y N 2 To execute the test press Y yes and Enter To cancel the test press N no and Ent...

Page 177: ...rom the Toshiba MS DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the...

Page 178: ...ng message Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK X...

Page 179: ...as started FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too lar...

Page 180: ...g message will appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will acce...

Page 181: ...y 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Drive 2 Model No XXXXXXX XXXXXXX NOTE Only when a 2nd HDD is installed Drive 2 message appears in the display Press Enter to return to the FDD UTILITIES MENU ...

Page 182: ...version 1st ID 2nd ID 4 Boot ROM version 5 EC KBC version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 Printer Adapter 14 ASYNC Adapter 15 Math co processors 16 Floppy Disk Drive Track Head Sector 17 Hard Disk Drive Sector Drive size Ma...

Page 183: ... XX PS Micon Version VX XX SVP Par Version VX XX Panel XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Sect...

Page 184: ... using Windows programs Check of the wireless LAN card type 1 Slide the wireless communication switch to ON position 2 Check the card type according to the following procedure Click Start All Programs TOSHIBA Utilities PC Diagnostic Tool Check the Network If the Atheros AR5007EG 11b g Atheros AR5006EX 11a b g Atheros AR9281 11b g n or Atheros 9280 11a b g n is shown the correct card is installed i...

Page 185: ...on If the computer finds any AP Access Point the antenna marks like as follows will appear It shows the antenna cables are surely connected to the wireless LAN card 3 The following message will appear if the antenna cables are not connected to the wireless LAN card or no available access point is found In this case check the antenna cable connection to the wireless LAN card by disassembling the co...

Page 186: ... 11a 11aAP AP for check of 11b 11bAP AP for check of 11g 11gAP Make the security functions of AP WEP WPA etc invalid REF Reference PC Cross cable DUT Device Under Testing DUT Device Under Testing REF Reference PC 11a b g AP Cross cable Configuration of equipment for transmitting receiving test How to setup the REF PC Set up the wireless LAN environment needed for the test before the start of Respo...

Page 187: ...agnostics Open My Computer window and click My Network places on the left column Click View network connections on the left column TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 3 65 The Network Connections window appears Double click Local Area Connection Network Connections window ...

Page 188: ... Connection Properties window Local Area Connection Properties window Select Protocol on the Select Network Component Type window and click Add button 3 66 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 Select Network Component Type window Click Have Disk button on the Select Network Protocol window Select Network Protocol window ...

Page 189: ...k window The Select Network Protocol window appears again In the Network Protocol DDK PACKET Protocol will appear Then click OK to start the installation Select Network Protocol window When the installation is completed Local Area Connection Properties will appear Confirm that the DDK PACKET Protocol is added Click Close button to finish the setup of REF PC Local Area Connection Properties window ...

Page 190: ...om DUT via AP OS available Windows XP only How to start Double click WTWINSVR icon How to start 1 Double click wtwinsvr icon The following screen will appear Startup screen of wtwinsvr program 2 Enter the number of Network Adapter used on REF PC enter 1 for example above Then the following screen will appear Start the test program on DUT Screen while running the wtwinsvr program The REF PC is wait...

Page 191: ...tics disk for wireless LAN test into the Floppy Disk Drive Turn on the power while pressing U The following menu appears in the display Intel WiFi Link 5100 5300 Maintenance T D Menu 1 Communication test of 11a mode for 5100 5150 module 2 Communication test of 11b mode for 5100 5150 module 3 Communication test of 11g mode for 5100 5150 module 4 All the tests of WiFi Link 5100 5150 Module MAC Check...

Page 192: ... the test NG message will appear in the display When pressing any key the following message is displayed 11a Communication Test NG tx a antenna rx a antenna Press any key and return to the test menu Subtest02 Communication test of 11b mode for 5100 5150 module Two antenna type This subtest execute transmitting receiving test in 802 11b mode using the main antenna If a defective is not found during...

Page 193: ...eturn to the test menu Subtest04 All the tests of WiFi Link 5100 5150 Module MAC Check communication test Two antenna type All the tests is executed in the order of Communication test of 11a mode Communication test of 11b mode and Communication test of 11g mode When any error has detected the test finishes Subtest05 Communication test of 11a mode for 5100 5150 module Three antenna type This subtes...

Page 194: ...eturn to the test menu Subtest07 Communication test of 11g mode for 5100 5150 module Three antenna type This subtest execute transmitting receiving test in 802 11g mode using the main antenna If a defective is not found during the test OK message will appear in the display Press any key and return to the test menu If a defective is found during the test NG message will appear in the display When p...

Page 195: ...on the power The following message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 29 1 LAN test To execute LAN test press 1 and Enter The followin...

Page 196: ...it receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display 3 74 CONFIDENTIAL TECRA R10 Maint...

Page 197: ...er The following message will appear Testing adaptor hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 3 ...

Page 198: ...te Modem test press 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check OK is displayed when a error is detected NG is display when a error is not detected NOTE The menu displayed by your computer may be slightly different from the on...

Page 199: ...h the Bluetooth function is also available A Bluetooth card should be installed on the target computer Install the Bluetooth function by clicking All Programs TOSHIBA Bluetooth Bluetooth Settings Test procedure 1 Enable the Bluetooth function of the responder device 2 Make sure the wireless communication switch of the target computer is set to ON position 3 Right click the Bluetooth icon on the lo...

Page 200: ...ce 7 When the BT Bluetooth address of the responder device appears the Bluetooth card and antenna connection are OK If the BT address of the responder device does not appear check the Bluetooth card condition and antenna cable connection to the Bluetooth card by disassembling the computer following the steps described in Chapter 4 Replacement Procedures 3 78 CONFIDENTIAL TECRA R10 Maintenance Manu...

Page 201: ...ress test number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set Th...

Page 202: ...the sound on Windows OS 1 Play a music file 2 click TOSHIBA utility PC diagnostic tool to test the sound Please check operation of speakers by one of methods 3 31 3G Test program Therefore please test the sound on Windows OS All the programs included in EU870 test CD are install A procedure should look at ToshibaTestTools_ReleaseNotes txt Please uninstall after the completion of a EU870 test ...

Page 203: ... b Supervisor Password 3 HDD Password a HDD b HDD Password Mode c User Password d Master Password 5 Boot Priority a Boot Priority b HDD Priority 6 Others a Core Multi Processing b Dynamic CPU Frequency Mode c Execute Disable Bit Capability d Virtualization Technology e Trusted Execution Technology f Auto Power On g Beep Volume h Diagnostic Mode i USB Sleep and Charge 7 Configuration 8 Battery a Ba...

Page 204: ...TA Controller Mode 10 PCI Bus 11 Display a LCD Display Stretch 12 Peripheral a Internal Pointing Device b Web Camera 13 Legacy Emulation a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation c USB Memory BIOS Support Type 14 PCI LAN a Built in LAN 15 Security Controller a TPM b Hide TPM c Clear TPM Owner 16 Intel R AMT a MEBx SETUP ...

Page 205: ...32 SETUP 3 Tests and Diagnostics 3 32 2 Accessing the SETUP Program While pressing ESC turn on the power Then press F1 The following display appears TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 3 83 ...

Page 206: ...3 Tests and Diagnostics 3 32 SETUP 3 84 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 207: ...ed item requires the system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next ...

Page 208: ...sword This option allows you to set or reset the user password for power on Registered A password has been registered Not Registered Change or remove the password Default a Supervisor Password This setting which is displayed on the first page of the setup screen allows you to register a Supervisor Password of the computer Registered Supervisor Password has been registered Not Registered Supervisor...

Page 209: ...set in the HDD password Mode For details refer to the User s Manual 5 Boot Priority a Boot Priority Use this option to set the priority for booting of the computer and the priority for the HDD for booting HDD FDD CD ROM LAN The computer looks for bootable files in the following order HDD FDD CD ROM and LAN Default FDD HDD CD ROM LAN The computer looks for bootable files in the following order FDD ...

Page 210: ...iguration for the Core Multi Processing is carried out in the BIOS setup program Enabled is Dual Core mode Disabled is Single Core mode Enabled Enables Core Multi Processing functions Default Disabled Disables Core Multi Processing functions b Dynamic CPU Frequency mode Use this option to choose a setting from the followings Dynamically Switchable Enables Intel CoreTM Duo processor featuring Intel...

Page 211: ...ization Technology installed in the CPU Intel Virtualization Technology is the technique that allows one machine to operate as multiple virtual machines Enabled Enables Virtualization Technology Disabled Disables Virtualization Technology Default e Trusted Execution Technology Permission prohibition of Trusted Execution Technology are set up Trusted Execution Technology is the security technology ...

Page 212: ...n Built in LAN is set to Enabled To activate this function use the AC adapter On Battery The following settings can be changed when the Wake up on LAN is Enabled Enabled Wake up on LAN function whenoperating from the battery Disabled Wake up on LAN function whenoperating from the battery Default NOTE 1 Do not remove the AC adaptor and battery pack at the same time when you use this feature If you ...

Page 213: ...en switched to Hibernation Mode Default Disabled No action is taken even if the remaining battery power is about to run out while the system is in Sleep Mode g Beep Volume This Option sets up the volume of a Beep sound Medium High OFF Low h Diagnostic Mode This option enables disables the HW Diagnostic test function Enabled Disables the HW Diagnostic test function Default Disabled Enables the HW D...

Page 214: ... end select Setup by OS 8 Battery a Battery Save Mode This option is used to select Full Power Low Power or User Setting of the battery save mode When you select the battery save mode the followings will appear Full Power The following shows full power settings Low Power The following shows low power settings NOTE Display of the LCD Brightness will be changed in the condition below 1 Operating the...

Page 215: ...Full brightness for high visibility Semi Bright Less than full brightness for saving power Cooling Method Maximum Performance If the CPU becomes too hot the fan turns on automatically in a high speed to cool down the CPU Performance If the CPU becomes too hot the fan turns on automatically When the CPU temperature falls to a normal range the fan turns off Battery optimized If the CPU becomes too h...

Page 216: ... Enhanced C States on the following conditions Enabled This lowers the power consumption Default Disabled This does not lower the power consumption 9 Drives I O This option displays the address and interrupts level for hard disk drive and optical disk drive It is for information only and cannot be changed a Built in HDD This item displays the Serial ATA Port Number It is for information only and c...

Page 217: ...Q11 11 Display This group of options configures the computer s display a Power On Display This option is used to select the display when booting up Auto Selected Selects an external monitor if one is connected Otherwise it selects the internal LCD Default LCD AnalogRGB Selects both the internal LCD and the external monitor for simultaneous display NOTE Pressing Fn F5 changes the display setting in...

Page 218: ... floppy disk drive When a computer is FDD built in model this option is not displayed Enabled Enables LEGACY support Default USB floppy disk is available without the driver Disabled Disables LEGACY support c USB Memory BIOS Support Type A setup about the USB flash memory used for a startup of a computer HDD The priority as HDD turns into ranking of HDD in BootPriority in a USB flash memory The pri...

Page 219: ... on Windows Default In order to set TPM as Enabled please set Hide TPM as No first Moreover if it is set as Yes TPM cannot be checked on Windows d Clear TPM Owner This is not displayed when the TPM is set to Disabled This is executed when the PC is disposed or the owner of the PC changes When the cursor is on this item and the Space is pressed message is displayed and the PC waits Y E S and Enter ...

Page 220: ...3 Tests and Diagnostics 3 32 SETUP 3 98 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 221: ...Chapter 4 Replacement Procedures CONFIDENTIAL ...

Page 222: ...4 Replacement Procedures 4 ii CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 223: ...E ASSY 4 26 4 12 ExpressCard slot KILL SW HOL ASSY 4 30 4 13 HDD SSD 4 32 4 14 Wireless LAN card 4 34 4 15 RTC battery 4 36 4 16 DC IN HARNESS RJ45 WIRE HARNESS 4 38 4 17 3G card SIM board 4 42 4 18 Bluetooth module 4 45 4 19 Smart card slot 4 47 4 20 SD board 4 49 4 21 RGB HARNESS 4 51 4 22 DC FAN 4 53 4 23 Sound USB board and MIC HARNESS 4 58 4 24 System board 4 60 4 25 SPEAKER ASSY 4 62 4 26 LC...

Page 224: ...he BASE ASSY 1 4 26 Figure 4 14 Removing the BASE ASSY 2 4 27 Figure 4 15 Removing the BASE ASSY 3 4 28 Figure 4 16 Removing the ExpressCard slot 4 30 Figure 4 17 Removing the KILL SW HOL ASSY 4 31 Figure 4 18 Removing the HDD SDD 4 33 Figure 4 19 Removing the Wireless LAN card 4 34 Figure 4 20 1 Removing the RTC battery 1 4 36 Figure 4 20 2 Removing the RTC battery 2 4 37 Figure 4 21 Removing the...

Page 225: ...MEMBRANE SW 2 4 68 Figure 4 41 Removing the MEMBRANE SW 3 4 69 Figure 4 42 Removing the TOUCH PAD Fingerprint sensor board 1 4 70 Figure 4 43 Removing the TOUCH PAD Fingerprint sensor board 2 4 71 Figure 4 44 Removing the TOUCH PAD Fingerprint sensor board 3 4 71 Figure 4 45 Removing the TOUCH PAD Fingerprint sensor board 4 4 72 Figure 4 46 Removing the LCD unit 1 4 74 Figure 4 47 Removing the LCD...

Page 226: ...4 Replacement Procedures 4 vi CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 227: ... The chart below provides a guide as to which other FRUs must be removed before a particular FRU can be removed The numbers in the chart indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be remove...

Page 228: ...hich unit s you need to remove in advance when you replace one unit Example When you want to replace 4 13 HDD SSD you need to remove all FRUs down to the 4 2 Battery pack to 4 11 BASE ASSY must be removed 4 2 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 229: ... List ITEM No PART NAME Quantity 51 LCD COVER ASSY 1 41 CAMERA MODULE 1 34 ANTENNA 2 4 5 2GHZ 1 47 ANTENNA WWAN 1 LCD COVER ASSY 51A INSULATOR ANT HOLDS 12 ITEM Parts List ITEM No PART NAME Quantity 57 58 BH L ASSY BH R ASSY 1 83 CUSHION SQUARE 1 Hinge 84 CUSHION SQUARE 1 Parts which can not be reused are 1 TOUCH PAD 2 PCB ASSY FMW TP 3 CUSHION TP SPILL 4 TAPE D STICK TP 5 INSULATOR LCD HNS UP 6 I...

Page 230: ... PCB ASSY FMWUS 02C SD board PCB ASSY FMWSD 02A SIM board PCB ASSY FMWPE 03 Fingerprint sensor board PCB ASSY FMWTP 08 Memory module DDR2 800 2GB 15 RTC battery BTN N H BATTERY 19 Optical disk drive DVD SUPERMULTI DRIVE 18 HDD HDD 160GB 5400rpm HDD 250GB 5400rpm HDD 320GB 5400rpm SSD 2 5 SATA 128G SSD 11 LCD LCD 14 1 WXGA 10 Wireless LAN antenna WL LAN 802 11a g n 12 3G card 3G MODULE HSPA 48 Smar...

Page 231: ...e computer is disconnected from an AC power source Remove any metal jewelry or accessories such as necklaces bracelets or rings in order to reduce the risk of electric shock Never work with wet or damp hands 3 Be careful of edges and corners as these may cut CAUTION 1 When you change a component be sure the replacement component meets the required specifications Never use foreign parts to avoid an...

Page 232: ...iagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and re assembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a large ...

Page 233: ...orrect position Pull the cable to ensure that it is securely connected For spring connectors lift up the stopper frees the cable and allow it to be pulled out To reconnect hold the stopper in the up position and insert the cable then lower the stopper to secure the cable Pull the cable to ensure that it is securely connected For back flip connectors lift up the flip plate frees the cable and allow...

Page 234: ...eft over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equipment increases the percentage o...

Page 235: ...ba recommends that you use an electric screwdriver for quick and easy operations M2 2mm 0 167 N m 1 7 kgf cm M2 5 2 5mm 0 294 N m 3 0 kgf cm M3 3mm 0 549 N m 5 6 kgf cm NOTE To prevent damage to THIN HEAD screws use type 0 bit philips screwdriver Press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver is less than for a pan head...

Page 236: ...in an integral number to the first decimal places such as 2 5 mm 2 6 mm and so on Screw Notation To make maintenance of the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw type Screw length mm Screw type B Bind screw F Flat head screw S Super thin head screw T Tapping screw U Other screws Unique screw...

Page 237: ...le twist or bend the battery pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and other external devices from the computer 3 Turn the computer face down 4 Pull out the battery pack while releasing the battery latches as shown below Battery latch Battery pack Battery latch Figure 4 1 Removing the battery pack NOTE Dispose of the used battery pack in accordance with the laws and...

Page 238: ...andled or disposed correctly Dispose always the used battery pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba NOTE Check the battery s terminals visually If they are dirty wipe them clean with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all other external devices from the computer 3 Turn the comp...

Page 239: ...de the SIM card latch to release the card 2 Push the SIM card and release it It will pop out of the slot SIM card Latch Figure 4 2 Removing the SIM card Installing the SIM card To install the SIM card follow the steps below and refer to Figure 4 2 1 Slide a SIM card into the SIM card slot with the metal connectors facing up 2 Push the SIM card gently until it clicks into place 3 Slide the SIM card...

Page 240: ... the computer system you are using 1 Press the ExpressCard in order to eject the ExpressCard partially out of the computer 2 Grasp the ExpressCard and pull it out ExpressCard Figure 4 3 Removing the ExpressCard Installing the ExpressCard To install the ExpressCard follow the steps below and refer to Figure 4 3 1 Insert the ExpressCard into the ExpressCard slot 2 Press ExpressCard carefully to ensu...

Page 241: ...l or the manuals of the computer system you are using 1 Press the SD SDHC memory card and release it to pop the card out 2 Grasp the SD SDHC memory card and pull it out SD SDHC memory card Figure 4 4 Removing the SD SDHC memory card Installing the SD SDHC memory card To install the SD SDHC memory card follow the steps below and refer to Figure 4 4 1 Insert the SD SDHC memory card in the card slot ...

Page 242: ...ctions in the Smart card manual or the manuals of the computer system you are using 1 Pull out the Smart card from the card slot Smart card Figure 4 5 Removing the Smart card Installing the Smart card To install the Smart card follow the steps below and refer to Figure 4 5 1 Insert the Smart card into the card slot 2 Push it carefully to ensure a firm connection 4 16 CONFIDENTIAL TECRA R10 Mainten...

Page 243: ...e the computer is powered off Removing a memory module with the power on might damage the module or the computer itself Do not touch the connectors on the memory module or on the computer Dust and stains on the connectors may cause memory access problems Never press hard or bend the memory module 1 Loosen two screws and remove the MEM COV ASSY MEM COV ASSY Screw Figure 4 6 Removing the memory modu...

Page 244: ...d to release them The memory module stands slantwise 3 Remove the memory module from the memory module connector Memory module 4 18 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 Figure 4 7 Removing the memory module 2 Latch Memory module connector Latch Slot A Slot B ...

Page 245: ...uide of the memory module connector 2 Press down the memory module gently until it is latched CAUTION After installing the memory module make sure that the memory module is secured with the left and right latches 3 Set the memory cover and secure it with two screws NOTE When replacing the MEM COV ASSY with a new one stick a caution label LABEL MEM COV on it LABEL MEM COV MEM COV ASSY NOTE When the...

Page 246: ... the FIN COVER ASSY follow the steps below and refer to Figure 4 8 1 Loosen the screw securing the FIN COVER ASSY 2 Insert your finger into the slit and remove the FIN COVER ASSY up FIN COVER ASSY Screw Slit Figure 4 8 Removing the FIN COVER ASSY Installing the FIN COVER ASSY To install the FIN COVER ASSY follow the steps below and refer to Figure 4 8 1 Set the FIN COVER ASSY into the slot 2 Secur...

Page 247: ...use of some failure open the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button 1 Remove the following screws securing the ODD ASSY M2 5 6C FLAT HEAD screw 2 2 Remove the ODD ASSY from the slot while pushing it in the direction as shown in the figure below M2 5x6C FLAT HEAD ODD ASSY Figure 4 9 Removing the Optical disk dr...

Page 248: ...cal disk drive follow the steps below and refer to Figure 4 9 to 4 10 1 Set the ODD REAR BRKT to the optical disk drive and secure them with the following screws M2 0 2 7C STEP screw 2 2 Set the ODD SIDE BRKT to the optical disk drive and secure them with the following screw M2 0 3C S THIN HEAD screw 1 3 Insert the ODD ASSY into the slot to connect it to the connector on the system board and secur...

Page 249: ... touch the keytop 1 Turn over the computer and open the display 2 Insert your fingers into the slit and remove KB HOLDER while releasing the latches 3 Remove the following screws securing the keyboard M2 0 4B BIND screw 2 4 Lift the top edge of the keyboard and turn the keyboard face down on the palm rest portion of COVER ASSY KB HOLDER Slit M2 0x4B BIND Keyboard Figure 4 11 Removing the keyboard ...

Page 250: ...elow to remove M2 5 3C S THIN screw 1 6 Disconnect the keyboard flexible cable from the connector CN3230 on the system board and remove the keyboard M2 5x3C S THIN Keyboard flexible cable KB SUP PLT ASSY CN3230 Keyboard Figure 4 12 Removing the keyboard 2 4 24 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 251: ... keyboard on the palm rest of the COVER ASSY with the upside down 2 Connect the keyboard flexible cable to the connector CN3230 on the system board and remove the keyboard 3 Set the KB SUP PLT ASSY and secure it the following screw M2 5 3C S THIN screw 1 4 Turn the keyboard face up and set it in place 5 Secure the keyboard with the following screws M2 0 4B BIND screw 2 6 Set the KB HOLDER while la...

Page 252: ...S UP from the COVER ASSY 2 Disconnect the LCD harness from the connector CN5000 on the system board 3 Remove the following screws securing the COVER ASSY M2 5 6C FLAT HEAD screw 2 M2 5x6C FLAT HEAD CN5000 LCD harness INSU LCD HNS UP Figure 4 13 Removing the BASE ASSY 1 NOTE The circled number shows the order to drive the screws 4 26 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 253: ...es 4 Turn the computer upside down 5 Disconnect the ExpressCard slot FPC from the connector CN2520 on the system board ExpressCard slot FPC CN2520 Figure 4 14 Removing the BASE ASSY 2 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 27 ...

Page 254: ... HEAD screw 13 No description BASE ASSY A Portion A Figure 4 15 Removing the BASE ASSY 3 NOTE The circled number shows the order to drive the screws 7 Remove the BASE ASSY while lifting the LAN connector side first NOTE When removing the BASE ASSY lift the LAN connector side up while pushing the Portion A 4 28 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 255: ...cription M2 5 4C FLAT HEAD screw 1 Described as A in the figure CAUTION Drive the fourteen screws in the order shown in the Figure 4 15 3 Connect the ExpressCard slot FPC to the connector CN2520 on the system board 4 Turn the computer upside down 5 Connect the LCD harness to the connector CN5000 on the system board 6 Stick the INSU LCD HNS UP on the COVER ASSY in place CAUTION Do not reuse the rem...

Page 256: ... follow the steps below and refer to Figure 4 16 to 4 17 1 Turn over the BASE ASSY 2 Remove the following screws securing the ExpressCard slot M2 0 5B S THIN HEAD screw 4 3 Remove the ExpressCard slot from the BASE ASSY 4 Peel off the INSU EXP SLOT UP from the ExpressCard slot ExpressCard slot EXPRESSCARD CONNECTOR WITH FPC M2 0x5B S THIN HEAD M2 0x5B S THIN HEAD INSU EXP SLOT UP BASE ASSY Figure ...

Page 257: ...ps below and refer to Figure 4 16 to 4 17 1 Push the KILL SW HOL ASSY into the hole until it is latched CAUTION Do not mistake the top for bottom of KILL SW HOL ASSY As it is mounted slantwise if mistaking only the switch projects and the SW function on off does not work 2 Stick the INSU EXP SLOT UP on the ExpressCard slot in place CAUTION When the INSU EXP SLOT UP is deformed or broken do not reu...

Page 258: ...SSD CAUTION Take care not to press on the top or bottom of the HDD Pressure may cause data loss or damage to the device NOTE The procedures for removing installing the SSD are the same with HDD 4 32 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 259: ...from the slot 3 Disconnect the HDD SSD FPC from the HDD SSD connector HDD SSD HDD SSD FPC CN1900 Figure 4 18 Removing the HDD SSD Installing the HDD SSD To install the HDD SSD follow the steps below and refer to Figure 4 18 1 Connect the HDD SSD FPC to HDD SSD connector 2 Set the HDD SSD in the slot in place 3 Connect the HDD SSD FPC to the connector CN1900 on the system board TECRA R10 Maintenanc...

Page 260: ...N card follow the steps below and refer to Figure 4 19 1 Disconnect two Wireless LAN antenna cables from the wireless LAN card 2 Remove the following screws securing wireless LAN card M2 0 4B S THIN HEAD screw 2 3 Disconnect the Wireless LAN card from the connector CN2600 on the system board M2 0 4B S THIN HEAD Wireless LAN card CN2600 Wireless LAN antenna cable Figure 4 19 Removing the Wireless L...

Page 261: ...low and refer to Figure 4 19 1 Insert the Wireless LAN card to the connector CN2600 on the system board slantwise and press it to connect firmly NOTE Align the notch of the Wireless LAN card to the guide of the connector 2 Secure the Wireless LAN card with the following screws M2 0 4B S THIN HEAD screw 2 3 Connect two Wireless LAN antenna cables to the connectors on the wireless LAN card ...

Page 262: ...the following screw to remove the ODD CONN HOLD BRKT from the BASE ASSY M2 5 4C FLAT HEAD screw 1 2 Disconnect the RTC battery harness from the connector CN9300 on the system board 3 Remove the INSU RTC BATT fixed to the SD board with the double sided tape 4 Open the cover of INSU RTC BATT while peeling adhered portion with the double sided tape and remove the RTC battery from the INSU RTC BATT RT...

Page 263: ...U RTC BATT and close of the cover portion of INSU RTC BATT The cover INSU RTC BATT is adhered with the double sided tape 2 Stick the INSU RTC BATT on the SD board in place 3 Connect the RTC battery harness to the connector CN9300 on the system board 4 Secure the ODD FPC to the ODD CONN HOLD BRKT with following screws M2 0 3 2 STEP screw 2 5 Secure the ODD CONN HOLD BRKT with the following screw to...

Page 264: ...move the DC IN HARNESS RJ45 WIRE HARNESS follow the steps below and refer to Figure 4 21 to 4 23 1 Disconnect the DC IN HARNESS from the connector CN8800 on the system board 2 Remove the DC IN HARNESS from the slot IDC IN HARNESS CN8800 Figure 4 21 Removing the DC IN HARNESS RJ45 WIRE HARNESS 1 4 38 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 265: ... RJ45 WIRE HARNESS from the connector CN4100 on the system board 6 Take the harness of RJ45 WIRE HARNESS CAMERA HARNESS the 3G antenna cables and wireless LAN antenna cables out of the guides on the HARNESS HOLDER R CN4100 CN9540 CAMERA HARNESS Harness of RJ45 WIRE HARNESS 3G antenna cable Wireless LAN antenna cable Acetate tape Figure 4 22 Removing the DC IN HARNESS RJ45 WIRE HARNESS 2 TECRA R10 ...

Page 266: ...easing three latches pulling two latches and pushing one inside as shown in the figure M2 5 6C FLAT HEAD screw 1 8 Remove the RJ45 WIRE HARNESS from the HARNESS HOLDER R RJ45 WIRE HARNESS HARNESS HOLDER R M2 5x6C FLAT HEAD Latch Latch Figure 4 23 Removing the DC IN HARNESS RJ45 WIRE HARNESS 3 4 40 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 267: ...in the slot in place and secure it with following screws M2 5 6C FLAT HEAD screw 1 3 Arrange the 3G antenna cables Wireless LAN antenna cables RJ45 WIRE HARNESS and CAMERA HARNESS on the HARNESS HOLDER R 4 Connect the two 3G antenna cables to the terminals on the 3G card RJ45 WIRE HARNESS to the connector CN4100 on the system board and CAMERA HARNESS to the connector CN9540 on the system board 5 S...

Page 268: ...ems Removing the 3G card SIM board To remove the 3G card SIM board follow the steps below and refer to Figure 4 24 to 4 25 1 Remove the following screws and the 3G card from the connector CN2610 on the SIM board M2 0 4B S THIN HEAD screw 2 CN2610 3G card M2 0x4B S THIN HEAD SIM board Figure 4 24 Removing the3G card SIM board 1 4 42 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 269: ... from the connector CN9580 on the system board M2 5 4C FLAT HEAD screw 2 3 Remove the SIM board FPC from the connector CN9880 on the SIM board SIM board SIM board FPC M2 5x4C FLAT HEAD CN9880 CN9580 Figure 4 25 Removing the3G card SIM board 2 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 43 ...

Page 270: ... 1 Connect the SIM board FPC to the connector CN9880 on the SIM board 2 Secure SIM board with the following screws M2 5 4C FLAT HEAD screw 2 3 Connect the SIM board FPC to the connector CN9580 on the system board 4 Insert the 3G card slantwise into the connector CN2610 on the SIM card NOTE Insert the dent of the 3G card to the guide of the connector 5 Secure the 3G card with the following screws M...

Page 271: ...nd refer to Figure 4 26 1 Lift the hook of BT HOLDER up and slide it to remove 2 Remove the Bluetooth module from the COVER ASSY 3 Disconnect the BT HARNESS carefully from the connector of Bluetooth module Bluetooth module BT HARNESS Hook Guide Hole BT HOLDER Figure 4 26 Removing the Bluetooth module TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 45 ...

Page 272: ...the steps below and refer to Figure 4 26 1 Connect the BT HARNESS to the connector on the Bluetooth module 2 Set the Bluetooth module on the COVER ASSY while inserting the hole into the guide 3 Slide the BT HOLDER under the four guides until the hook is latched CAUTION When connecting the BT HARNESS to Bluetooth module insert it carefully not to damage the Bluetooth module ...

Page 273: ...NSU FPC SC on the TPAD PLT ASSY 2 Disconnect the FPC of Smart card slot from the connector CN2170 on the system board 3 Lift the hook of Smart card slot and slide it to the left to remove Smart card slot INSU FPC SC T PAD PLT ASSY CN2170 FPC of Smart card slot Hook Bluetooth module harness Figure 4 27 Removing the Smart card slot TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 47 ...

Page 274: ...lot To install the Smart media slot follow the steps below and refer to Figure 4 27 1 Insert the Smart card slot under the guides until the hook is latched 2 Pass the FPC of Smart card slot under the Bluetooth module harness and fix it with INSU FPC SC 3 Connect FPC of Smart card slot to the connector CN2170 on the system board ...

Page 275: ...o Figure 4 28 1 Disconnect the SD BOARD FPC from the connector CN9530 on the system board 2 Remove the following screws and SD board M2 5 4C FLAT HEAD 2 3 Disconnect SD BOARD FPC from the SD board SD BOARD FPC SD board M2 5x4C FLAT HEAD CN9530 Figure 4 28 Removing the SD board TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 49 ...

Page 276: ...al 960 708 Installing the SD board To install the SD board follow the steps below and refer to Figure 4 28 1 Connect the SD BOARD FPC to the SD board 2 Secure the SD board with the following screws M2 5 4C FLAT HEAD 2 3 Connect SD BOARD FPC to the connector CN9530 on the system board ...

Page 277: ...ove the following screws to remove the RGB HARNESS from the slot 4 40 5C UNIFIED screw 2 2 Peel the INSU RGB HNS fixing the RGB HARNESS to the DC FAN 3 Disconnect the RGB HARNESS from the connector CN9510 on the system board RGB HARNESS 4 40x5C UNIFIED INSU RGB HNS CN9510 Figure 4 29 Removing the RGB HARNESS TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 51 ...

Page 278: ...HARNESS To install the RGB HARNESS follow the steps below and refer to Figure 4 29 1 Set the RGB HARNESS in the slot in place and secure it with the following screws 4 40 5C UNIFIED screw 2 2 Connect the RGB HARNESS to the connector CN9510 on the system board 3 Fix the RGB HARNESS to the DC FAN with the INSU RGB HNS ...

Page 279: ... M1 6 4C OTHER screw 2 for external Graphics chip NOTE When removing the H SINK PLT or VGA PLATE HOLDER be sure to remove the screws in the reverse order of the number marked on the heat 2 Disconnect the DC FAN harness from the connector CN8771 on the system board 3 Peel the INSU RGB HNS fixing the RGB harness to DC FAN and remove the DC FAN assembly from the system board M1 6x4C OTHER INSU RGB HN...

Page 280: ...acement Procedure 4 22 DC FAN 4 54 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 M1 6x4C OTHER H SINK PLT VGA PLATE HOLDER M1 6x4C OTHER Figure 4 31 Removing the DC FAN 2 for external graphics chip model ...

Page 281: ...AN assembly and peel off the INSU FIN UP 5 Remove the following screws and separate the DC FAN and FIN M2 5 4C FLAT HEAD screw 2 FIN DC FAN INSU FIN UP M2 5x4C FLAT HEAD Figure 4 32 Removing the DC FAN 3 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 55 ...

Page 282: ... GREASE DENKA GFC F1 on the CPU using a special syringe as shown in the following figure Apply quarter of scale 0 25ml of grease evenly on the CPU chip CAUTION Apply the silicon grease to cover the chip surface using the special applicator to cover the chip surface Use a spatula to spread new grease Grease CPU Syringe Figure 4 33 Applying new grease 6 If there is already a COOL SHEET on the FIN No...

Page 283: ... following screws M1 6 4C OTHER screw 4 M1 6 4C OTHER screw 2 for external Graphics chip NOTE When securing the H SINK PLT and VGA PLATE HOLDER be sure to secure the screws in the order of the number marked on the plate 9 Set the DC FAN assembly in place and connect the DC FAN harness to the connector CN8771 on the system board 10 Fix the RGB harness to the DC FAN with INSU RGB HNS ...

Page 284: ...BIND screw 1 2 Disconnect the SOUND USB HARNESS from the connector CN9520 on the system board 3 Disconnect the SOUND USB HARNESS Speaker harness and MIC HARNESS from the connector CN9820 CN6180 and CN6050 on the Sound USB board 4 Remove the Sound USB board from the slot 5 Remove the MIC HARNESS from the slot Speaker harness Sound USB HARNESS Sound USB board M2 0x4B BIND CN6180 CN9520 CN9820 CN6050...

Page 285: ...oard and MIC HARNESS follow the steps below and refer to Figure 4 34 1 Set the MIC HARNESS to the slot in place 2 Set the Sound USB board in place and secure it with the following screw M2 0 4B BIND screw 1 3 Connect the SOUND USB HARNESS speaker harness and MIC HARNESS to the connector CN9820 CN6180 and CN6050 on the Sound USB board 4 Connect the SOUND USB HARNESS to the connector CN9520 on the s...

Page 286: ... ODD UPPER to release the Bluetooth module harness 3 Remove the following screws securing the system board M2 5 4C FLAT HEAD 3 4 Remove the system board 5 Turn over the system board and disconnect the Bluetooth module harness from the connector CN4440 on the system board System board Touch pad FFC Bluetooth module harness M2 5x4C FLAT HEAD SW board FFC CN4440 CN9500 CN9550 INSU ODD UPPER Figure 4 ...

Page 287: ... LCD CONN 1 Connect the Bluetooth module harness to the connector CN4440 on the system board 2 Turn over the system board and set in place 3 Secure the system board with the following screws M2 5 4C FLAT HEAD 3 4 Open the INSU ODD UPPER and set Bluetooth module harness under the INSU ODD UPPER to fix it 5 Connect the SW board FFC and Touch pad FFC to the connector CN9500 and CN9550 on the system b...

Page 288: ... below and refer to Figure 4 36 to 4 37 1 Slide the HARNESS HOLDER L in the direction as shown below to remove it NOTE There are four latches They are released by sliding the HARNESS HOLDER L in the direction as shown below HARNESS HOLDER L Figure 4 36 Removing the speaker 1 4 62 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 289: ...harness of SPEAKER ASSY 3 Remove the right and left SPEAKER PLTs while releasing latches 4 Take out the SPEAKER ASSY from the right and left slots SPEAKER PLT SPEAKER ASSY Acetate tape SPEAKER PLT Figure 4 37 Removing the speaker 2 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 63 ...

Page 290: ...4 37 1 Set the right and left speaker of SPEAKER ASSY into the slots CAUTION When setting the SPEAKER ASSY do not crush the cushion 2 Set the SPEAKER PLTs on the right and left speakers of SPEAKER ASSY 3 Arrange the harness of SPEAKER ASSY in place and stick acetate tapes in place to fix the speaker harness 4 Install the HARNESS HOLDER L while sliding it in the opposite direction when removing ...

Page 291: ...ASSY on a flat desk as shown below 3 Remove the following screws fixing the BH L ASSY and BH R ASSY right and left hinges The GND SPG FIN is secured together with the BH L ASSY M2 5 6C TAPPING Screw 2 1 each 4 Remove LCD COVER ASSY with the BH L ASSY and BH R ASSY from the COVER ASSY M2 5x6C TAPPING LCD COVER ASSY GND SPG FIN BH L ASSY BH R ASSY COVER ASSY Figure 4 38 Removing the LCD COVER ASSY T...

Page 292: ...the LCD COVER ASSY To install the LCD COVER ASSY follow the steps below and refer to Figure 4 38 1 Place the COVER ASSY on the flat desk 2 Set the LCD COVER ASSY on the COVER ASSY in place 3 Secure the GND SPG FIN BH L ASSY and BH R ASSY to the COVER ASSY with the following screws M2 5 6C TAPPING Screw 2 1 each ...

Page 293: ...RANE SW To remove the MEMBRANE SW follow the steps below and refer to Figure 4 39 to 4 41 1 Peel off the INSU BTN COV HLD 2 Remove the BUTTON COV ASSY INSU BTN COV HLD BUTTON COV ASSY Figure 4 39 Removing the MEMBRANE SW 1 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 67 ...

Page 294: ... SW 3 Turn over the COVER ASSY 4 Lift up the hook of MEMB HOLD ASSY and slide the MEMB HOLD ASSY as shown below to remove it MEMB HOLD ASSY Hook Figure 4 40 Removing the MEMBRANE SW 2 4 68 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 295: ...below and refer to Figure 4 39 to 4 41 1 Set the MEMBRANE SW in the slot in place and slide it until the hook is latched 2 Turn over the COVER ASSY 3 Stick a new INSU SQUARE on the COVER ASSY in place CAUTION Do not reuse the removed INSU SQUAER Use a new one 4 Set the MEMB HOLD ASSY on the COVER ASSY in place and slide it until the hook is latched 5 Turn over the COVER ASSY 6 Set the BUTTON COV A...

Page 296: ...AD Fingerprint sensor board To remove the TOUCH PAD Fingerprint sensor board follow the steps below and refer to Figure 4 42 to 4 45 1 Disconnect the TP FFC from the connector on the TOUCH PAD and Fingerprint sensor board 2 Disconnect the Fingerprint sensor board FFC from the connector on the Fingerprint sensor board 3 Remove the following screw and TPAD PLT ASSY while releasing the latch M2 5 4C ...

Page 297: ...D TOUCH PAD Figure 4 43 Removing the TOUCH PAD Fingerprint sensor board 2 5 Turn over the COVER ASSY 6 Remove TP BTN COV ASSY while releasing latches TP BTN COV ASSY Latch Figure 4 44 Removing the TOUCH PAD Fingerprint sensor board 3 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 71 ...

Page 298: ... sensor board M2 0 4C S THIN HEAD 2 8 Remove the TP SPILL CUSHION from the Fingerprint sensor board 9 Remove the D STICK TAPE TP M2 0x4C S THIN HEAD TP SPILL CUSHION Fingerprint sensor board D STICK TAPE TP Figure 4 45 Removing the TOUCH PAD Fingerprint sensor board 4 4 72 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 299: ... new D STICK TAPE TP in place 3 Stick the Fingerprint sensor board in place on the COVER ASSY and secure it with the following screws M2 0 4C S THIN HEAD 2 4 Set the TP BTN COV ASSY in place while engaging the latches 5 Turn over the COVER ASSY 6 Stick a new TOUCH PAD in place 7 Set the TPAD PLT ASSY while engaging the latch and secure it with following screw M2 5 4C FLAT HEAD 1 8 Connect the TP F...

Page 300: ...om the LCD COV CAP L and LCD COV CAP R 3 Remove the following screws securing the LCD COV CAP L and LCD COV CAP R M2 0 8C OTHER screw 2 1 each 4 Remove the following screws secure the LCD MASK ASSY M2 5 4C FLAT HEAD screw 6 upper 4 bottom 2 LCD MASK ASSY M2 0x8C OTHER M2 5x4C FLAT HEAD LCD CUSHION MASK SEAL silver MASK SEAL black LCD COV CAP R LCD COV CAP L MASK SEAL black Figure 4 46 Removing the...

Page 301: ... CAP R while releasing latches LCD COV CAP L LCD COV CAP R Figure 4 47 Removing the LCD unit 2 6 Remove the LCD MASK ASSY from the LCD COVER ASSY while releasing the latches LCD MASK ASSY Figure 4 48 Removing the LCD unit 3 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 75 ...

Page 302: ...SSY LCD unit LCD COVER ASSY Figure 4 49 Removing the LCD unit 4 8 Peel off the INSU HNS CONN 9 Disconnect the LCD harness from the connector on the LCD unit LCD unit LCD harness INSU HNS CONN Figure 4 50 Removing the LCD unit 5 4 76 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 303: ... a new INSU HNS CONN on the LCD connector and LCD HARNESS connector CAUTION Stick a new LCD HNS CONN as shown below LCD connector 3 Install the LCD unit to the LCD COVER ASSY in place CAUTION Arrange the LCD harness CAMERA HARNESS and antenna cables as shown below LCD harness CAMERA HARNESS antenna cables Arrange the cables between the ribs on LCD COVER TECRA R10 Maintenance Manual 960 708 CONFIDE...

Page 304: ...nd LCD COV CAP R with the following screws M2 0 8C OTHER screw 2 1 each 6 Stick two MASK SEALs silver on the LCD COV CAP L and LCD COV CAP R 7 Set the LCD MASK ASSY on the LCD COVER ASSY and secure it with following crews M2 5 4C FLAT HEAD screw 6 upper 4 bottom 2 8 Stick four LCD CUSHONs and two MASK SEALs black on the LCD mask 4 78 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 305: ...elow and refer to Figure 4 51 to 4 52 1 Peel the INSU ANT HOLD S fixing the CAMERA HARNESS only for CAMERA model 2 Peel off the CAMERA MODULE from the LCD COVER ASSY 3 Disconnect the CAMERA HARNESS from the CAMERA MODULE CAMERA MODULE CAMERA HARNESS INSU ANT HOLD S Figure 4 51 Removing the CAMERA MODULE Antenna 1 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 79 ...

Page 306: ...as and 3G antennas from the LCD COVER ASSY 3G antenna blue CAMERA HARNESS Antenna cable INSU ANT HOLD S INSU ANT HOLD S LCD COVER ASSY Wireless LAN antenna black Wireless LAN antenna white 3G antenna red AL TAPE Figure 4 52 Removing the CAMERA MODULE Antenna 2 NOTE The AL TAPE is only for 3G MODELs 4 80 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 307: ...er to Figure 4 51 to 4 53 CAUTION Do not reuse the removed CAMERA MODULE antennas and INSU ANT HOLD Ss Use new ones 1 Stick new INSU ANT HOLD Ss on the LCD COVER ASSY aligning to the guide lines dotted lines as shown below INSU ANT HOLD S INSU ANT HOLD S Figure 4 53 Removing the CAMERA MODULE Antenna 3 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 81 ...

Page 308: ...on the LCD COVER ASSY in place CAUTION Stick new wireless LAN antennas 3G antennas and CAMERA MODULE on the LCD COVER ASSY as shown below Do not put them on ribs or cushions Arrange the cables carefully For two wire Wireless LAN antenna model W LAN ANTENNA Gray 4 82 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 309: ...ESS 3G antenna cables and wireless LAN antenna cables in place 6 Fix the CAMERA HARNESS 3G antenna cables and wireless LAN antenna cables with the INSU ANT HOLD Ss CAUTION Arrange the wireless LAN antenna cables 3G antenna cables and CAMERA HARNESS as shown in the figure below Do not loose them and not put on the cushions TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 83 ...

Page 310: ...teps below and refer to Figure 4 54 1 Remove the following screws securing the hinges M2 5 4B S THIN HEAD 4 2 each 2 Remove the hinges BH L ASSY BH R ASSY from the LCD COVER ASSY BH L ASSY BH R ASSY M2 5x4B S THIN HEAD LCD COVER ASSY Figure 4 54 Removing the hinge 4 84 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 311: ... the bosses shown in the figure below 1 Set the hinges BH L ASSY BH R ASSY on the LCD COVER ASSY in place and secure them with the following screws M2 5 4B S THIN HEAD 4 2 each CAUTION When replacing to new hinges stick new SQUARE CUSHIONs L1 M1 to the hinges in the places as shown below SQUARE CUSHION L1 SQUARE CUSHION L1 TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL 4 85 ...

Page 312: ...4 Replacement Procedure 4 31 Hinge 4 86 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 313: ... CONFIDENTIAL Appendices ...

Page 314: ...Appendices App ii CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 315: ...410 Memory connector 2 200 pin C 4 C 3 CN1900 SATA HDD interface connector 20 pin C 7 C 4 CN1950 SATA ODD interface connector 20 pin C 8 C 5 CN2170 Smart Card interface connector 10 pin C 8 C 6 CN2300 Docking interface connector 140 pin C 9 C 7 CN2520 Expresscard interface connector 40 pin C 12 C 8 CN2600 PCI E MINI CARD interface connector 52 pin C 13 C 9 CN3230 keyboard interface connector 25 pi...

Page 316: ...d interface connector 40 pin C 23 C 29 J6051 Microphone interface connector 6 pin C 24 C 30 J6310 Head Phone interface connector 6 pin C 24 SD board FMWSD C 31 CN9630 System board interface connector 40 pin C 25 C 32 IS2150 SD Card interface connector 12 pin C 26 Touch PAD board FMWTP C 33 CN3240 Dual Point interface connector 12 pin C 27 C 34 CN9650 System board interface connector 10 pin C 27 SI...

Page 317: ...ited States US Keyboard E 1 Appendix F Wiring Diagrams F 1 F 1 RGB Monitor Loopback Connector F 1 F 2 RS 232C Loopback Connector F 1 F 3 RS 232C direct connection cable 9 pin to 9 pin F 2 F 4 RS 232C direct connection cable 9 pin to 25 pin F 2 F 5 LAN Loopback Connector F 3 Appendix G BIOS rewrite Procedures G 1 Appendix H EC KBC rewrite Procedures H 1 Appendix I Reliability I 1 ...

Page 318: ...E layout front back B 8 Figure B 7 SATA HDD FPC FMWHF layout front back B 9 Figure B 8 SATA ODD FPC FMWOF layout front back B 10 Tables Table B 1 System board FMWSY connector and ICs front B 2 Table B 2 System board FMWSY connector and ICs back B 4 Table B 3 Sound USB board FMWUS connector back B 5 Table B 4 SD board FMWSD connector back B 6 Table B 5 Touch PAD board FMWTP connector back B 7 Table...

Page 319: ...ce connector 4 pin C 16 Table C 14 DC IN connector 4 pin C 16 Table C 15 Battery connector 10 pin C 16 Table C 16 RTC battery connector 3 pin C 17 Table C 17 Switch interface connector 13 pin C 17 Table C 18 RGB unit interface connector 14 pin C 17 Table C 19 FMWUS board interface connector 40 pin C 18 Table C 20 FMWSD board interface connector 40 pin C 19 Table C 21 WebCam interface connector 6 p...

Page 320: ... 29 Table C 37 System board interface connector 50 pin C 30 Table C 38 SIM Card interface connector 12 pin C 31 SATA HDD FPC Table C 39 HDD interface connector 22 pin C 32 Table C 40 System board interface connector 20 pin C 32 SATA ODD FPC Table C 41 SATA ODD interface connector 13 pin C 33 Table C 42 System board interface connector 20 pin C 33 Table D 1 Scan codes set 1 and set 2 D 1 Table D 2 ...

Page 321: ...dule in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily...

Page 322: ...and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 323: ... to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL A 3 ...

Page 324: ...iolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 325: ...0 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL A 5 ...

Page 326: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 327: ...Appendix B Board Layout Appendices Appendix B Board Layout B 1 System board FMWSY Front View Figure B 1 System board FMWSY layout front TECRA R10 Maintenance Manual 960 623 B 1 ...

Page 328: ...DENTIAL TECRA R10 Maintenance Manual 960 623 Table B 1 System board FMWSY connectors and ICs front Number Name CN3230 Keyboard I F connector CN3490 It is debugging port for development only CN4440 Bluetooth I F connector CN5000 LCD I F connector ...

Page 329: ...Appendix B Board Layout Appendices B 2 System board FMWSY Back View Figure B 2 System board FMWSY layout back TECRA R10 Maintenance Manual 960 623 CONFIDENTIAL B 3 ...

Page 330: ... I F connector CN2520 EXPRESSCARD I F connector CN2600 PCI E MINI CARD I F connector CN4100 LAN I F connector CN8771 FAN I F connector CN8800 DC IN connector CN8810 Battery connector CN9300 RTC battery connector CN9500 Switch I F connector CN9510 RGB unit I F connector CN9520 FMWUS board I F connector CN9530 FMWSD board I F connector CN9540 WebCam I F connector CN9550 FMWTP board I F connector CN9...

Page 331: ... Table B 3 Sound USB board FMWUS connector back Number Name CN1970 eSATA USB I F connector CN4610 USB Port5 I F connector CN6050 Ext MIC I F connector CN6180 Speaker I F connector CN9820 System board I F connector J6051 Microphone I F connector J6310 Head Phone I F connector TECRA R10 Maintenance Manual 960 623 CONFIDENTIAL B 5 ...

Page 332: ...D board FMWSD View front back Figure B 4 SD board FMWSD layout front back Table B 4 SD board FMWSD connector back Number Name CN9830 System board I F connector IS2150 SD Card I F connector B 6 CONFIDENTIAL TECRA R10 Maintenance Manual 960 623 ...

Page 333: ...rd FMWTP View front back Figure B 5 Touch PAD board FMWTP layout front back Table B 5 Touch PAD board FMWTP connector back Number Name CN3240 Dual Point I F connector CN9650 System board I F connector TECRA R10 Maintenance Manual 960 623 CONFIDENTIAL B 7 ...

Page 334: ... Mini PCI Express board FMWPE layout front back Table B 6 SIM Mini PCI Express board FMWPE connector front back Number Name CN2610 PCI E Mini I F connector CN4611 USB Port0 I F connector CN9880 System board I F connector IS2620 SIM Card I F connector B 8 CONFIDENTIAL TECRA R10 Maintenance Manual 960 623 ...

Page 335: ... FPC FMWHF View front back Figure B 7 SATA HDD FPC FMWHF layout front back Table B 7 SATA HDD FPC FMWHF connector front back Number Name CN1910 HDD I F connector CN1911 System board I F connector TECRA R10 Maintenance Manual 960 623 CONFIDENTIAL B 9 ...

Page 336: ...C FMWOF View front back Figure B 8 SATA ODD FPC FMWOF layout front back Table B 8 SATA ODD FPC FMWOF connector front back Number Name CN1960 SATA ODD I F connector CN1961 System board I F connector B 10 CONFIDENTIAL TECRA R10 Maintenance Manual 960 623 ...

Page 337: ... ADM0 B1P 11 ADQS0 B1N 12 GND 13 ADQS0 B1P 14 ADQ03 B1P 15 GND 16 ADQ06 B1P 17 ADQ02 B1P 18 GND 19 ADQ01 B1P 20 ADQ15 B1P 21 GND 22 ADQ09 B1P 23 ADQ13 B1P 24 GND 25 ADQ10 B1P 26 ADM1 B1P 27 GND 28 GND 29 ADQS1 B1N 30 XMCK0 B1P 31 ADQS1 B1P 32 XMCK0 B1N 33 GND 34 GND 35 ADQ08 B1P 36 ADQ12 B1P 37 ADQ11 B1P 38 ADQ14 B1P 39 GND 40 GND 41 GND 42 GND 43 ADQ21 B1P 44 ADQ18 B1P 45 ADQ23 B1P 46 ADQ19 B1P 4...

Page 338: ... B1V 83 NC 84 NC 85 ABS2 B1P 86 AMA14 B1P 87 1R8 B1V 88 1R8 B1V 89 AMA12 B1P 90 AMA11 B1P 91 AMA09 B1P 92 AMA07 B1P 93 AMA08 B1P 94 AMA06 B1P 95 1R8 B1V 96 1R8 B1V 97 AMA05 B1P 98 AMA04 B1P 99 AMA03 B1P 100 AMA02 B1P 101 AMA01 B1P 102 AMA00 B1P 103 1R8 B1V 104 1R8 B1V 105 AMA10 B1P 106 ABS1 B1P 107 ABS0 B1P 108 ARAS B1N 109 AWE B1N 110 MCS0 B1N 111 1R8 B1V 112 1R8 B1V 113 ACAS B1N 114 MODT0 B1P 11...

Page 339: ...Q45 B1P 152 ADQ43 B1P 153 ADQ44 B1P 154 ADQ46 B1P 155 GND 156 GND 157 ADQ49 B1P 158 ADQ54 B1P 159 ADQ55 B1P 160 ADQ53 B1P 161 GND 162 GND 163 NC 164 XMCK1 B1P 165 GND 166 XMCK1 B1N 167 ADQS6 B1N 168 GND 169 ADQS6 B1P 170 ADM6 B1P 171 GND 172 GND 173 ADQ52 B1P 174 ADQ51 B1P 175 ADQ48 B1P 176 ADQ50 B1P 177 GND 178 GND 179 ADQ60 B1P 180 ADQ57 B1P 181 ADQ58 B1P 182 ADQ63 B1P 183 GND 184 GND 185 ADM7 B...

Page 340: ...12 GND 13 BDQS0 B1P 14 BDQ02 B1P 15 GND 16 BDQ03 B1P 17 BDQ06 B1P 18 GND 19 BDQ07 B1P 20 BDQ13 B1P 21 GND 22 BDQ09 B1P 23 BDQ08 B1P 24 GND 25 BDQ12 B1P 26 BDM1 B1P 27 GND 28 GND 29 BDQS1 B1N 30 XMCK3 B1P 31 BDQS1 B1P 32 XMCK3 B1N 33 GND 34 GND 35 BDQ11 B1P 36 BDQ14 B1P 37 BDQ10 B1P 38 BDQ15 B1P 39 GND 40 GND 41 GND 42 GND 43 BDQ21 B1P 44 BDQ20 B1P 45 BDQ17 B1P 46 BDQ16 B1P 47 GND 48 GND 49 BDQS2 B...

Page 341: ... B1V 83 NC 84 NC 85 BBS2 B1P 86 BMA14 B1P 87 1R8 B1V 88 1R8 B1V 89 BMA12 B1P 90 BMA11 B1P 91 BMA09 B1P 92 BMA07 B1P 93 BMA08 B1P 94 BMA06 B1P 95 1R8 B1V 96 1R8 B1V 97 BMA05 B1P 98 BMA04 B1P 99 BMA03 B1P 100 BMA02 B1P 101 BMA01 B1P 102 BMA00 B1P 103 1R8 B1V 104 1R8 B1V 105 BMA10 B1P 106 BBS1 B1P 107 BBS0 B1P 108 BRAS B1N 109 BWE B1N 110 MCS2 B1N 111 1R8 B1V 112 1R8 B1V 113 BCAS B1N 114 MODT2 B1P 11...

Page 342: ...Q43 B1P 152 BDQ46 B1P 153 BDQ47 B1P 154 BDQ42 B1P 155 GND 156 GND 157 BDQ53 B1P 158 BDQ54 B1P 159 BDQ48 B1P 160 BDQ51 B1P 161 GND 162 GND 163 NC 164 XMCK4 B1P 165 GND 166 XMCK4 B1N 167 BDQS6 B1N 168 GND 169 BDQS6 B1P 170 BDM6 B1P 171 GND 172 GND 173 BDQ52 B1P 174 BDQ55 B1P 175 BDQ50 B1P 176 BDQ49 B1P 177 GND 178 GND 179 BDQ61 B1P 180 BDQ57 B1P 181 BDQ56 B1P 182 BDQ58 B1P 183 GND 184 GND 185 BDM7 B...

Page 343: ...CN1900 SATA HDD interface connector 20 pin Table C 3 SATA HDD interface connector 20 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 GND 4 GND 5 GND 6 GND 7 NC 8 P5V 9 P5V 10 P5V 11 P5V 12 P5V 13 NC 14 GND 15 ZSTRFD P1P 16 ZSTRHD P1N 17 GND 18 ZSTTHD P1N 19 ZSTTHD P1P 20 GND 1T GND 2T GND ...

Page 344: ...D 2 GND 3 GND 4 GND 5 GND 6 GND 7 NC 8 P5V 9 P5V 10 P5V 11 P5V 12 P5V 13 NC 14 GND 15 ZSTROD P1P 16 ZSTROD P1N 17 GND 18 ZSTTOD P1N 19 ZSTTOD P1P 20 GND 1T GND 2T GND C 5 CN2170 Smart Card interface connector 10 pin Table C 5 Smart Card interface connector 10 pin Pin No Signal Name Pin No Signal Name 1 EGATE P3N 2 NC 3 SCIO PYP 4 GND 5 SCDET P3N 6 SCVCC PYV 7 SCRST PYN 8 GND 9 SCCLK PYP 10 SCC4 PY...

Page 345: ...12 GND 13 GND 14 NC 15 NC 16 GND 17 NC 18 NC 19 GND 20 GND 21 GND 22 ZDVTX2 P3P 23 ZDVTX2 P3N 24 GND 25 ZDVTX1 P3P 26 ZDVTX1 P3N 27 GND 28 DVIDET P3N 29 NC 30 NC 31 NC 32 NC 33 NC 34 NC 35 NC 36 DCOUT 37 DCOUT 38 NC 39 NC 40 DBT2OV S5N 41 BTMP2 42 GND 43 CDCHG2 S5P 44 GND 45 DPCONF S5P 46 GND 47 GND 48 XDVCLK P3N 49 XDVCLK P3P 50 GND 51 NC 52 NC 53 GND 54 ZDVTX0 P3P 55 ZDVTX0 P3N 56 GND 57 GND 58 ...

Page 346: ...GND 90 DBLUE PXP 91 GND 92 DRED PXP 93 GND 94 GND 95 SCRTSD P3P 96 SCRTSC P3P 97 GND 98 ACT E3N 99 NC 100 NC 101 NC 102 ZBIDBN EXN 103 ZBIDBP EXP 104 ZBIDAN EXN 105 ZBIDAP EXP 106 DCOUT 107 DCOUT 108 EJCTRQ S3N 109 M5V 110 NC 111 NC 112 GND 113 DHSYNC P3P 114 DVSYNC P3P 115 GND 116 GND 117 ZSTTDC P1P 118 ZSTTDC P1N 119 GND 120 GND 121 GND 122 ZSTRDC P1N 123 ZSTRDC P1P 124 GND 125 GND 126 DGREEN PX...

Page 347: ...ENTIAL C 11 Table C 6 Docking interface connector 140 pin 3 3 Pin No Signal Name Pin No Signal Name A1 GND A2 GND A3 DSKDC A4 PVBAT2 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND 7T GND 8T GND 9T GND 10T GND 11T GND 12T GND 13T GND 14T GND 15T GND 16T GND 17T GND 18T GND 19T GND 20T GND ...

Page 348: ...Signal Name 1 GND 2 GND 3 GND 4 GND 5 ZETCRD P1P 6 ZETCRD P1N 7 GND 8 GND 9 GND 10 GND 11 ZERCRD P1P 12 ZERCRD P1N 13 GND 14 GND 15 GND 16 GND 17 XPECRD P0P 18 XPECRD P0N 19 NC 20 CPPE E3N 21 CRDCRQ E3N 22 CRD P3V 23 CRD P3V 24 CRD P3V 25 CRDRST E3N 26 CRD E3V 27 PEWAKE E3N 28 CRD1R5 P1V 29 CRD1R5 P1V 30 CRD E3V 31 CRD E3V 32 NC 33 NC 34 CPUSB E3N 35 ZUSBEX E3P 36 ZUSBEX E3N 37 GND 38 GND 39 GND 4...

Page 349: ... GND 5 WCHCLK P3P 6 1R5 P1V 7 WLXRQ P3N 8 NC 9 GND 10 NC 11 XPEWL P0N 12 NC 13 XPEWL P0P 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 WLRFON S3N 21 GND 22 PLTRS0 E3N 23 ZERWL P1N 24 WLAN E3V 25 ZERWL P1P 26 WLWMDT P3N 27 GND 28 1R5 P1V 29 GND 30 NC 31 ZETWL P1N 32 NC 33 ZETWL P1P 34 GND 35 GND 36 ZUSBWM E3N 37 GND 38 ZUSBWM E3P 39 WLAN E3V 40 GND 41 WLAN E3V 42 WLAN E3V 43 GND 44 NC 45 XCLK1 E1P 46 NC...

Page 350: ...S3N 13 KBSC00 S3N 14 KBSC09 S3N 15 KBSC03 S3N 16 KBSC02 S3N 17 KBSC05 S3N 18 KBSC04 S3N 19 KBSC06 S3N 20 KBSC08 S3N 21 KBSC10 S3N 22 KBSC01 S3N 23 KBSC11 S3N 24 KBSC07 S3N 25 KBSC15 S3N 26 KBSC12 S3N 27 KBSC13 S3N 28 KBSC14 S3N 29 P5V 30 NC 31 NC 32 NC 33 NC 34 NC 1T GND 2T GND C 10 CN4100 LAN interface connector 14 pin Table C 10 LAN interface connector 14 pin Pin No Signal Name Pin No Signal Nam...

Page 351: ...le C 12 LCD interface connector 40 pin Pin No Signal Name Pin No Signal Name 1 LEDBL6 GND 2 LEDBL5 GND 3 LDEBL4 GND 4 LEDBL3 GND 5 LEDBL2 GND 6 LEDBL1 GND ７ NC 8 LEDBL PYV 9 LEDBL PYV 10 LEDBL PYV 11 NC 12 PNL P3V 13 PNL P3V 14 P3V 15 TSCL P3P 16 TSDA P3P 17 XLTXCB PYP 18 XLTXCB PYN 19 GND 20 ZLTDB2 PYP 21 ZLTDB2 PYN 22 GND 23 ZLTDB1 PYP 24 ZLTDB1 PYN 25 GND 26 ZLTDB0 PYP 27 ZLTDB0 PYN 28 GND 29 X...

Page 352: ...n No Signal Name 1 E5V 2 FANG0 E3P 3 GND 4 FPWM0 S3P 1T GND 2T GND C 14 CN8800 DC IN connector 4 pin Table C 14 DC IN connector 4 pin Pin No Signal Name Pin No Signal Name 1 ADPDC 2 ADPDC 3 GND 4 GND C 15 CN8810 Battery connector 10 pin Table C 15 Battery connector 10 pin Pin No Signal Name Pin No Signal Name 1 Q8811 1 2 BTMP1 3 Q8811 4 4 M5V 5 PSCL S5P 6 PSDA S5P 7 GND 8 DBT1OV S5N 9 GND 10 GND ...

Page 353: ... 13 pin Table C 17 Switch interface connector 13 pin Pin No Signal Name Pin No Signal Name 1 GPBTNB S3N 2 NC 3 NC 4 GPBTNA S3N 5 NC 6 NC 7 PWRSW S3N 8 NC 9 NC 10 GND 11 NC 12 S3V 13 PNLOFF S3N 1T GND 2T GND C 18 CN9510 RGB unit interface connector 14 pin Table C 18 RGB unit interface connector 14 pin Pin No Signal Name Pin No Signal Name 1 NC 2 P5V 3 CRTSDA P5P 4 CRTSCL P5P 5 GND 6 MVSYNC P3P 7 MH...

Page 354: ...ZSRRP4 P1P 3 ZSTTP4 P1N 4 GND 5 ZSTRP4 P1P 6 ZSTRP4 P1N 7 GND 8 ZUSBES E3N 9 ZUSBES E3P 10 GND 11 ZUSBP6 E3N 12 ZUSBP6 E3P 13 GND 14 USBOC1 E3N 15 1R8 P1V 16 USBON2 E5N 17 GND 18 USBON1 E5N 19 E5V 20 E5V 21 E5V 22 E5V 23 E5V 24 SNDMUT S3N 25 P3V 26 ROTENA P3N 27 ROTENB P3N 28 SND GND 29 SND GND 30 ATBEEP P3P 31 P5V 32 P5V 33 AZSDI0 P3P 34 GND 35 AZRST0 E3N 36 AZSYC0 P3P 37 GND 38 XAZBC0 P3P 39 AZS...

Page 355: ...Name 1 GND 2 WANLED E3P 3 GND 4 FMPWR0 P3P 5 RFLED S3P 6 P3V 7 P3V 8 P3V 9 P3V 10 P3V 11 FMLED P3N 12 GND 13 GND 14 GND 15 SATLED P3N 16 P5V 17 BAT2GR S5N 18 GND 19 BAT2OR S5N 20 BAT1GR S5N 21 BAT1OR S5N 22 PWLEGR S3P 23 GND 24 PWLEOR S3P 25 M5V 26 DCINGR S5N 27 DCINOR S5N 28 GND 29 SDWP P3P 30 SDCD P3N 31 GND 32 SDDAT1 P3P 33 SDDAT0 P3P 34 GND 35 SDDAT2 P3P 36 SDCLK P3P 37 GND 38 SDDAT3 P3P 39 SD...

Page 356: ...nector 6 pin Pin No Signal Name Pin No Signal Name 1 P5V 2 ZUSBCM E3N 3 ZUSBCM E3P 4 GND 5 GND 6 CAMDET P3N 1T GND 2T GND C 22 CN9550 FMWTP board interface connector 10 pin Table C 22 FMWTP board interface connector 10 pin Pin No Signal Name Pin No Signal Name 1 P3V 2 FGSPON S3N 3 GND 4 ZUSBFS E3N 5 ZUSBFS E3P 6 GND 7 IPDDAT P5P ８ P5V 9 IPDCLK P5P 10 GND 1T GND 2T GND ...

Page 357: ...D 7 ZETMP2 P1P 8 ZETMP2 P1N 9 GND 10 ZERMP2 P1P 11 ZERMP2 P1N 12 GND 13 ZUSBM2 E3P 14 ZUSBM2 E3N 15 GND 16 MP2DET P3N 17 PLTRS3 E3N 18 GND 19 M2RFON S3N 20 E3V 21 E3V 22 E3V 23 E3V 24 E3V 25 E3V 26 MP2PON S3N 27 GND 28 XPEMP2 P0P 29 XPEMP2 P0N 30 GND 31 MP2LED E3P 32 1R5 P1V 33 1R5 P1V 34 MP2XRQ P3N 35 WCHCL1 P3P 36 WCHDA1 P3P 37 PEWAKE E3N 38 GND 39 ZUSBP0 E3P 40 ZUSBP0 E3N 41 GND 42 TMPMP2 SXP 4...

Page 358: ...USBES E3P P4 GND P5 GND P6 ZSTTES P1P P7 ZSTTES P1N P8 GND P9 ZSTRES P1N P10 ZSTRES P1P P11 GND 1T GND 2T GND 3T GND 4T GND C 25 CN4610 USB Port5 interface connector 4 pin Table C 25 USB Port5 interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 USB2PS E5V 2 ZUSBP6 E3N 3 ZUSBP6 E3P 4 GND 1T GND 2T GND 3T GND C 26 CN6050 Ext MIC interface connector 2 pin Table C 26 Ext MIC interface co...

Page 359: ...in Table C 28 System board interface connector 40 pin Pin No Signal Name Pin No Signal Name 1 GND 2 AZSDO0 P3P 3 XAZBC0 P3P 4 GND 5 AZSYC0 P3P 6 AZRST0 E3N 7 GND 8 AZSDI0 P3P 9 P5V 10 P5V 11 ATBEEP P3P 12 GND 13 GND 14 ROTENB P3N 15 ROTENA P3N 16 P3V 17 SNDMUT S3N 18 E5V 19 E5V 20 E5V 21 E5V 22 E5V 23 USBON1 E5N 24 GND 25 USBON2 E5N 26 1R8 P1V 27 USBOC1 E3N 28 GND 29 ZUSBP6 E3P 30 ZUSBP6 E3N 31 GN...

Page 360: ...pin Table C 29 Microphone interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 GND 2 EMICIN PXP 3 EMICB P2V 4 GND 5 DETCTA P4N 6 EMICB P2V C 30 J6310 Head Phone interface connector 6 pin Table C 30 Head Phone interface connector 6 pin Pin No Signal Name Pin No Signal Name 1 GND 2 HEADL PXP 3 HEADR PXP 4 GND 5 DETCTA P4N 6 NC ...

Page 361: ...Signal Name 1 GND 2 SDCMD P3P 3 SDDAT3 P3P 4 GND 5 SDCLK P3P 6 SDDAT2 P3P 7 GND 8 SDDAT0 P3P 9 SDDAT1 P3P 10 GND 11 SDCD P3N 12 SDWP P3P 13 GND 14 DCINOR S5N 15 DCINGR S5N 16 M5V 17 PWLEOR S3P 18 GND 19 PWLEGR S3P 20 BAT1OR S5N 21 BAT1GR S5N 22 BAT2OR S5N 23 GND 24 BAT2GR S5N 25 P5V 26 SATLED P3N 27 GND 28 GND 29 GND 30 FMLED P3N 31 P3V 32 P3V 33 P3V 34 P3V 35 P3V 36 RFLED S3P 37 FMPWR0 P3P 38 GND...

Page 362: ...708 C 32 IS2150 SD Card interface connector 12 pin Table C 32 SD Card interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 SDDAT3 P3P 2 SDCMD P3P 3 GND 4 FM P3V 5 SDCLK P3P 6 GND 7 SDDAT0 P3P 8 SDDAT1 P3P 9 SDDAT2 P3P 10 SDCD P3N 11 GND 12 SDWP P3P 1T GND 2T GND 3T GND 4T GND ...

Page 363: ...2 pin Pin No Signal Name Pin No Signal Name 1 GND 2 TPBTNR P5N 3 TPBTNR P5N 4 NC 5 NC 6 NC 7 NC 8 NC 9 GND 10 IPDCLK P5P 11 IPDDAT P5P 12 P5V 1T GND 2T GND C 34 CN9650 System board interface connector 10 pin Table C 34 System board interface connector 10 pin Pin No Signal Name Pin No Signal Name 1 GND 2 IPDCLK P5P 3 P5V 4 IPDDAT P5P 5 GND 6 ZUSBFS E3P 7 ZUSBFS E3N 8 GND 9 FGSPON S3N 10 AT E3V 1T G...

Page 364: ... 4 GND 5 WCHCLK P3P 6 1R5 P1V 7 MP2XRQ P3N 8 UIMPWR E3V 9 GND 10 UIMDAT E3P 11 XPEMP2 P0N 12 UIMCLK E3P 13 XPEMP2 P0P 14 UIMRST E3P 15 GND 16 NC 17 NC 18 GND 19 NC 20 M2RFON S3N 21 GND 22 PLTRS0 E3N 23 ZERMP2 P1N 24 MP2 E3V 25 ZERMP2 P1P 26 MP2DET P3N 27 GND 28 1R5 P1V 29 GND 30 NC 31 ZETMP2 P1N 32 NC 33 ZETMP2 P1P 34 GND 35 GND 36 ZUSBM2 E3N 37 GND 38 ZUSBM2 E3P 39 MP2 E3V 40 GND 41 MP2 E3V 42 MP...

Page 365: ...Maintenance Manual 960 708 CONFIDENTIAL C 29 C 36 CN4611 USB Port0 interface connector 4 pin Table C 36 USB Port0 interface connector 4 pin Pin No Signal Name Pin No Signal Name 1 USBOPS E5V 2 ZUSBP0 E3N 3 ZUSBP0 E3P 4 GND 1T GND 2T GND 3T GND 4T GND ...

Page 366: ...N 8 TMPMP2 GND 9 TMPMP2 SXP 10 GND 11 ZUSBP0 E3N 12 ZUSBP0 E3P 13 GND 14 PEWAKE E3N 15 WCHDAT P3P 16 WCHCLK P3P 17 MP2XRQ P3N 18 1R5 P1V 19 1R5 P1V 20 MP2LED E3P 21 GND 22 XPEMP2 P0N 23 XPEMP2 P0P 24 GND 25 MP2P0N S3N 26 E3V 27 E3V 28 E3V 29 E3V 30 E3V 31 E3V 32 M2RFON S3N 33 GND 34 PLTRS0 E3N 35 MP2DET P3N 36 GND 37 ZUSBM2 E3N 38 ZUSBM2 E3P 39 GND 40 ZERMP2 P1N 41 ZERMP2 P1P 42 GND 43 ZETMP2 P1N ...

Page 367: ...960 708 CONFIDENTIAL C 31 C 38 IS2620 SIM Card interface connector 12 pin Table C 38 SIM Card interface connector 12 pin Pin No Signal Name Pin No Signal Name 1 UIMPWR E3V 2 UIMRST E3P 3 UIMCLK E3P 4 NC 5 GND 6 NC 7 UIMDAT E3P 8 NC 9 NC 10 NC 11 NC 12 NC 1T GND 2T GND ...

Page 368: ...THD P1N S4 GND S5 ZSTRHD P1N S6 ZSTRHD P1P S7 GND P1 NC P2 NC P3 NC P4 GND P5 GND P6 GND P7 P5V P8 P5V P9 P5V P10 GND P11 GND P12 GND P13 NC P14 NC P15 NC 1T GND 2T GND C 40 CN1911 System board interface connector 20 pin Table C 40 System board interface connector 20 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 GND 4 GND 5 GND 6 GND 7 NC 8 P5V 9 P5V 10 P5V 11 P5V 12 P5V 13 NC 14 GND 15 ...

Page 369: ...nal Name S1 GND S2 ZSTTOD P1P S3 ZSTTOD P1N S4 GND S5 ZSTROD P1N S6 ZSTROD P1P S7 GND P1 NC P2 P5V P3 P5V P4 NC P5 GND P6 GND 1T GND 2T GND C 42 CN1961 System board interface connector 20 pin Table C 42 System board interface connector 20 pin Pin No Signal Name Pin No Signal Name 1 GND 2 GND 3 GND 4 GND 5 GND 6 GND 7 NC 8 P5V 9 P5V 10 P5V 11 P5V 12 P5V 13 NC 14 GND 15 ZSTROD P1P 16 ZSTROD P1N 17 G...

Page 370: ...Appendices Appendix C Pin Assignments C 34 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 371: ...6 03 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 9...

Page 372: ... 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 ...

Page 373: ... 76 Del E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 04...

Page 374: ... 58 D8 07 F0 07 3 124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combined with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan co...

Page 375: ...A E0 F0 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0 ...

Page 376: ...0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0 ...

Page 377: ...4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 37...

Page 378: ... D 8 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 379: ... E Key Layout Appendices 4 Appendix E Key Layout E 1 United Kingdom UK Keyboard Figure E 1 UK keyboard E 2 United States US Keyboard Figure E 2 US keyboard TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL E 1 ...

Page 380: ...Appendices Appendix E Key Layout E 3 Thai Keyboard Figure E 3 Thai keyboard E 4 Canadian French Keyboard Figure E 4 Canadian French keyboard E 2 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 381: ...ppendices F Appendix F Wiring diagrams F 1 RGB Monitor Loopback Connector Figure F 1 RGB Monitor Loopback Connector F 2 LAN Loopback Connector Figure F 2 LAN Loopback Connector TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL F 1 ...

Page 382: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 383: ...le holding down the tilde character key until a beep sounds For example US Keyboard UK Keyboard Keep holding down the key 6 The BIOS rewriting starts 7 When the process is completed it beeps and the system automatically reboots NOTE 1 Connect the AC adapter to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might be imposs...

Page 384: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 385: ...t might be impossible to start up the computer 4 If you fail to rewrite EC KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the compu...

Page 386: ...Appendices Appendix H EC KBC rewrite procedures H 2 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

Page 387: ...ppendices TECRA R10 Maintenance Manual 960 708 CONFIDENTIAL I 1 Appendix I Reliability Appendix I Reliability The following table shows MTBF Mean Time Between Failures in maximum configuration Table I 1 MTBF Time hours 5 007ｈ ...

Page 388: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL TECRA R10 Maintenance Manual 960 708 ...

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