ThermoFisher Scientific EZx, User Manual

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Service Repair and Replacement Parts
5-2 Service Repair and Replacement Parts Thermo Fisher Scientific
REC 4132 Rev E
For the fastest service when ordering parts, telephone or FAX the
Thermo Fisher Scientific Parts Department
at the numbers given below.
Your regional field service representative can also assist you with parts
orders.
The recommended procedure for ordering parts is:
Determine the broken or faulty part.
1. Locate the part in the Parts List.
2. Find the part number(s) for the item(s) you need.
3. Before you contact
Thermo Fisher Scientific
for your parts, make
sure you have the following information:
•
Machine model and serial number
•
Purchase Order number
•
Date Required
•
Preferred shipping method
•
Part number(s), description, and quantity needed.
•
Telephone or FAX:
Thermo Fisher Scientific
Customer Service Department
501 90th Ave. NW
Minneapolis, MN 55433
FAX: (763) 783-2525
Phone: (800) 227-8891
Return Material Authorization and Repair: (800) 227-8891
Parts
Ordering
Information