NEAX2400 IPX Feature Programming Manual
Page 564
NDA-24297, Issue 1
O-7
Off-Hook Queuing
Service Conditions (cont’d)
10.
The maximum of number of the OGQ stations is 1,024 within the FCCS network (NCN can manage a
maximum of 1,024 calls).
11.
OGQ data is transmitted to and stored in the Network Control Node (NCN). Therefore, all the OGQ data
will be cleared by the system initialization of the NCN.
12.
When the access to the NCN is impossible (system down, cable disconnection or trouble has occurred),
the user cannot set or cancel OGQ data. (After dialing the access code or pressing the feature keys for set/
cancel OGQ, the user hears the reorder tone.)
13.
When the trunk becomes idle status after the NCN is recovered, the call in the queue will be called back,
if data has not been cleared. If data has been cleared, the call is cancelled automatically.
Interactions
1.
UNIVERSAL SENDER [U-3] must first be provided.
2.
The PBX attempts trunk seizure every four seconds until the connection has been completed.
3.
LEAST-COST ROUTING-3/6 DIGIT [L-5] information will be applied to these attempts. Therefore,
OUTGOING TRUNK QUEUING will be set against all routes in the Outgoing Routing Pattern (OPR).
4.
If all queuing memory slots are in use, the user will receive a trunk-busy signal.
5.
The time a call may remain in queue is unlimited.
6.
The following features cannot be activated toward the busy station: CALL WAITING - ORIGINATING
[C-31], CALL WAITING - TERMINATING [C-12], ATTENDANT CAMP-ON WITH TONE
INDICATION [A-1], BUSY VERIFICATION [B-3] and EXECUTIVE RIGHT-OF-WAY [E-1].
7.
Do not disable constant service set tone by changing System Data 1, Index 42, Bit 7 to data “1”. This
changes constant service set tone to burst special dial tone, and special dial tone to burst special dial tone,
followed by constant dial tone. This will also disable TANDEM OFF-HOOK QUEUING.
Programming
STEP 1:
ASYD
- System Data 2, Index 4, Bit 1. Enable Automatic OUTGOING TRUNK QUEUING? 0/1:
OFF-HOOK QUEUING/Automatic OUTGOING TRUNK QUEUING. (OFF-HOOK QUEUING and
Automatic OUTGOING TRUNK QUEUING are mutually exclusive.) Assigning data “0” allows
OFF-HOOK QUEUING.
STEP 2:
ASFC
- Assign a Service Feature Class that allows SFI 21 to stations that will have OFF-HOOK
QUEUING.
STEP 3:
ARTD
- Routes to be used for OFF-HOOK QUEUING must be flagged in CDN 9:TQ. Also allow
OUTGOING TRUNK QUEUING to the LCR(s) flag route.
FCCS Programming
This data setting describes only the additional or replacement commands used to activate FCCS
services. When used as an FCCS feature, these commands replace the non-network commands (for
example, AAED is replaced by AAEDN). Note that the data setting for FCCS service varies depending
on the node.
Note 1
STEP 1:
ASYDN
- This data must be assigned to the NCN. System Data 1, Index 41: Designate the Trunk
Queuing Override Timer.
STEP 2:
ASPAN
- This data must be assigned to the NCN.
TN:
Tenant Number
ACC:
Access Number
