NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 691
Serial Call
S-15
Service Conditions (cont’d)
16.
SERIAL CALL termination is indicated to the Attendant by means of the HOLD or SC/RC lamp and
buzzer indication. ringback tone is sent to the external calling party up to the time the Attendant answers
the indicated serial call.
17.
SC termination indication goes off if the external calling party is released before the Attendant answers
the indicated serial call (in case of TIE Line connection).
18.
Either the SC/RC key or the ANSWER key is used to answer a serial call if ASYD System Data 1, Index
186, Bit 4 is “1”.
19.
SERIAL CALL service is automatically released when the operator answers the indicated serial call.
20.
The Day-To-Night mode change does not interrupt the indication of serial call termination.
21.
Attendant supervision of a SERIAL CALL on the ATTENDANT CONSOLE [A-3] is provided via the
loop status lamps. After an incoming trunk call is extended to a station and the called station goes on-hook,
the Attendant is alerted by the flashing HOLD indicator lamp.
22.
The following features are denied toward a line or trunk involved in a SERIAL CALL if ASYD, System
Data 1, Index 186, bit 4 = 0:
ATTENDANT CAMP-ON WITH TONE INDICATION
[A-1]
ATTENDANT OVERRIDE
[A-7]
BUSY VERIFICATION
[B-3]
BOSS-SECRETARY OVERRIDE - D
term
[B-6D]
CALL HOLD
[C-6, 6D]
CALL WAITING - ORIGINATING
[C-31]
CALL WAITING - TERMINATING
[C-12]
EXECUTIVE RIGHT-OF-WAY
[E-1, 1D]
23.
When CALL WAITING - TERMINATING [C-12], CALL WAITING - ORIGINATING [C-31],
Attendant Camp-On, or Attendant Camp-On - CCIS is set to the station already engaged in a SERIAL
CALL, the following conditions occur:
a.) If the station answers the overriding call, the party formerly engaged in the SERIAL CALL is
placed on hold. When the station releases and does not return to the held call, the Attendant is
recalled.
b.) If the station does not answer the overriding call, Call Waiting or Attendant Camp-On is
activated.
Interactions
1.
Features requiring the switch hook to be flashed are available. These include CALL TRANSFER-ALL
CALLS [C-11], CALL PICKUP [C-7, 30], CONSULTATION HOLD [C-17], and CALL HOLD [C-6] if
ASYD System Data 1, Index 186, Bit 4 is “1”.
2.
EXECUTIVE RIGHT-OF-WAY [E-1], BUSY VERIFICATION [B-3], and ATTENDANT OVERRIDE
[A-7] are available towards a station/trunk involved in a Serial Call, if ASYD System Data 1, Index 186,
Bit 4 is “1”.
3.
If a Serial Call is transferred to a second station, when the second station hangs up, the Serial Call will
return to the Attendant Console if ASYD, System Data 1, Index 186, Bit 4 is “1”.
Note:
The SC (Serial Call) key is the key right of the DEST key. The SC/RC (Serial Call Recall) key replaces the
CCSA key if ASYD System Data 1, Index 186, Bit 4 is “1”.
