NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 923
Incoming Call Identification - CCIS
I-16
I-16
Incoming Call Identification - CCIS
General Description
This feature allows an Attendant to visually identify the type of service and/or trunk route which is arriving or
waiting to be answered at the Attendant Console through CCIS.
Operating Procedure
No manual operation is required.
Service Conditions
1.
A flashing lamp indicates a call waiting to be answered.
2.
A steady lamp indicates an answered call.
3.
A maximum of 12 lamp and key groups can be associated with INCOMING CALL IDENTIFICATION
- CCIS.
4.
Lamps and keys are assigned as follows:
LDN
Listed Directory Number
WATS
Wide Area Telephone Service
FX
Foreign Exchange
ATND
Attendant Call
RECALL
Transfer to Attendant
ICPT
Intercept
NANS
Station No Answer
BUSY
Call Forwarding Busy
TIE
TIE Line
5.
More than one INCOMING CALL IDENTIFICATION lamp can be lit at the same time on the Attendant
Console. The Attendant can select any incoming call by pressing the associated key.
6.
Calls can be answered via the ANSWER key for first-in, first-out priority.
7.
The Attendant Console is limited to 12 unique INCOMING CALL IDENTIFICATION indications.
However, more than one incoming trunk route can be programmed for the same INCOMING CALL
IDENTIFICATION.
Interactions
1.
To fulfill the requirements of the feature description, Step 1 of Programming is not required. However, the
CALL WAITING LAMP [C-13] should be programmed in relationship to the INCOMING CALL
IDENTIFICATION.
2.
System Data 2, Index 8, Bits 6 and 7 and Index 9, Bit 0-3 can be flagged to represent an incoming call, but
the meaning of the incoming call can be reassigned via the AAKP command.
3.
The first six keys (LDN to CCSA) are fixed and cannot be changed. The AAKP command is used to
program the remaining six optional keys.
Programming
STEP 1:
ASYD
- System Data 2, Index 8 & 9. Flag the type of incoming calls the Attendant Console should
expect.