NEAX2400 IPX Feature Programming Manual
NDA-24297, Issue 1
Page 383
Hotline - Outside
H-9
H-9 Hotline
-
Outside
General Description
This feature allows a user to access an outside destination by going off-hook or selecting the HOTLINE-OUTSIDE
[H-1] line/feature key and automatically dialing a SPEED CALLING-SYSTEM [S-3] number.
Operating Procedure
To place a HOTLINE - OUTSIDE call using a single-line telephone
1.
User lifts handset.
2.
PBX automatically selects a trunk and dials the outside number.
3.
Called number is answered and conversation proceeds.
To place a HOTLINE - OUTSIDE call from a D
term
1.
The D
term
user presses the HOTLINE-OUTSIDE line/feature key and lifts handset or presses the
SPEAKER key.
2.
The PBX automatically selects a trunk and dials the outside number.
3.
The called number is answered and the conversation proceeds.
Service Conditions
1.
There is no limit to the number of HOTLINE stations.
2.
The destination parties for this service use abbreviated call codes prepared in SPEED CALLING -
SYSTEM [S-3]. Therefore, the number of destination stations is limited by the capacity of SPEED
CALLING - SYSTEM [S-3].
3.
When a user is confronted with a situation whereby all trunks are busy, or all senders are busy at the same
time calling in this service, reorder tone is heard at the HOTLINE stations.
4.
Outside connection in BROKERAGE HOTLINE - OUTSIDE [B-12] service can be realized when the
LCD indicates:
a.) trunk classification such as DDD, TIE, and CCSA and trunk number for an outgoing call.
b.) time duration, trunk classification, and trunk number for an incoming call.
5.
When a user of BROKERAGE HOTLINE - OUTSIDE [B-12] is confronted with a situation in which all
trunks are busy or all senders are busy, the user hears reorder tone. No indication is shown on the LCD of
the user's D
term
.
6.
Station Message Detail Recording (SMDR) [S-10] is available for outgoing calls with the HOTLINE -
OUTSIDE service.
7.
OUTGOING TRUNK QUEUING [O-2] is not provided for a HOTLINE-OUTSIDE call.
8.
The prime line of a D
term
cannot be assigned as a HOTLINE-OUTSIDE.
9.
When a D
term
activates HOTLINE-OUTSIDE, the display will be for an outgoing trunk connection.
10.
This feature can be activated via FCCS.
11.
Only the station assigned telephone number is available for the station assignment when activating this
feature via FCCS.
12.
The station, the Attendant Console/Desk Console (operator call), and the trunk can be a destination for
Hotline.
